Local Measure Engage Reviews

Name: Local Measure Engage
Brand: Local Measure

What is Local Measure Engage?

Local Measure Engage is used for real-time customer feedback, resolving inquiries, and enhancing guest experiences. Users value its ability to track responses across platforms, manage social media interactions, and gather actionable data.

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Buyer's Guide

Contact Center as a Service (CCaaS)

September 2025

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Helped 868,787 peers since 2012

Local Measure Engage mindshare

As of October 2025, the mindshare of Local Measure Engage in the Contact Center as a Service (CCaaS) category stands at 0.3%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Contact Center as a Service (CCaaS) Market Share Distribution
Product	Market Share (%)
Local Measure Engage	0.3%
Genesys Cloud CX	21.1%
Amazon Connect	19.9%
Other	58.7%

Contact Center as a Service (CCaaS)

Learn more about Local Measure Engage

Local Measure Engage offers real-time messaging, integration with multiple communication channels, and an intuitive dashboard. It provides valuable insights through its analytics capabilities and customizable reporting features, which enhance operational efficiency. Automatic tagging and assignment functionalities help streamline workflows. Users suggest improvements in reporting features, customization options, and quicker load times. Some experience integration issues and desire a more intuitive layout.

What are the most important features?

Real-time messaging: Enables prompt communication.
Intuitive dashboard: Simplifies management.
Easy integration: Connects with multiple communication channels.
Analytics capabilities: Provides valuable insights.
Customizable reporting: Enhances operational efficiency.
Automatic tagging and assignment: Streamlines workflows.

What benefits or ROI should users look for?

Enhanced customer satisfaction: Immediate responses improve experiences.
Operational efficiency: Streamlined workflows save time.
Actionable data: Informed decision-making through insights.
Improved social media management: Unified interactions.

Local Measure Engage is utilized in hospitality, retail, and tourism industries to improve guest experiences. Hotels resolve guest inquiries rapidly, retailers manage social media interactions, and tourism businesses gather valuable feedback, enhancing their service offerings.

Product Categories

Contact Center as a Service (CCaaS)