What is our primary use case?
My company is currently looking at how we can have a better engagement with LogRhythm so that we can propose a LogRhythm NDR solution in the market to potential buyers. Initially, NDR was not available in India. It has only been a while since LogRhythm launched NDR in India. I hope that my company can do much more business with LogRhythm NDR in the future.
What needs improvement?
I think that if it is possible to leverage on or reduce that compute sizing during the deployment of the solution, then it can save the hardware of the customer, especially if one considers the cost involved in the compute side.
From an improvement perspective, I would like LogRhythm NDR to reduce the compute size. I would also like LogRhythm NDR to improve the pricing model.
For how long have I used the solution?
I have experience with LogRhythm NDR for a year.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
It is a scalable solution.
LogRhythm NDR is a product that is used by two or three customers of our company.
How are customer service and support?
I have personally not reached out to the solution's technical support. I rate the technical support a seven out of ten.
How would you rate customer service and support?
How was the initial setup?
Though I have not extensively worked on LogRhythm NDR, I know the need for a compute side since, in the past, we had required the compute side to deploy the solution in one of our company's client's infrastructure.
The product's setup phase was easy and not complicated.
The deployment process of LogRhythm NDR can vary between three and four weeks, depending on the skill set of the people involved in the deployment process.
For deployment of the product, you have to purchase the license from LogRhythm, and you have to ensure that the compute side is ready for LogRhythm. After you deploy NDR and sensors in the premises of our company's customer on the SPAN and TAP port, and once the logs go through throughput, you can see the logs coming to LogRhythm NDR's console.
What's my experience with pricing, setup cost, and licensing?
There are certain payments to be made towards the licensing costs attached to the product yearly. The pricing of LogRhythm NDR falls under the mid-range, in my opinion.
What other advice do I have?
LogRhythm NDR's features, GUI, access, and use cases are good.
I rate the overall product an eight and a half out of ten.