Lucidchart Reviews

I used Lucidchart to design flowcharts for my APIs. 

Lucidchart was able to help me design the flow of my APIs. They are quite complicated with many conditional flows and many multiple-table interactions. It would have been difficult for me to jump to the code directly, without having the clarity given me by using Lucidchart.

The problem is that it can be difficult to think about exactly what needs to be done, which is why I started using Lucidchart. I thought that it would be better if I have a pictorial representation of the flow that I wanted to implement in my system. After I had this visual, I went on to start coding it.

I have definitely realized efficiencies in the projects that I have used Lucidchart for, and it has had a major impact. As I am designing the flow of data through an API, I sometimes forget to handle some of the base cases or some of the edge cases. More importantly, there could remain some endpoints that are unfinished, or there could be some endpoints that are broken. However, if I am using a pictorial representation, such as with Lucidchart, I always know that at each particular point, I have not missed an aspect of the design that would explain what happens when a particular condition occurs.

Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints. For example, the system that I am working on now is pseudo-transactional, which is the model for the flows. This means that I should have a rollback mechanism if some particular condition doesn't succeed.

It is easy to check for a particular condition using a standard If and Else combination in code, but there are some scenarios in which there are nested conditions. Solutions need to implement these as well, which is more difficult. However, this is where Lucidchart helps a lot. On every particular flow, it asks me to design a new system that includes an endpoint.

I have experienced a 40% reduction in development time because I don't have to search for the use cases during the coding phase. Specifically, I don't have to search for the edge cases or the base cases because they are designed in a pictorial representation that is easy to follow. I just have to look at the diagram and write the code.

I may write a best-case scenario when I get the data, but the nested decisions or the conditional statements remain unhandled sometimes. There is always a question of what will happen to the flow if something specific occurs, or in some cases, does not occur. For example, if something is missing from the database or one of the tables, it can be difficult to forecast what the consequence will be. In cases such as this, how you react is something that needs to be defined. You should know what will happen, even when conditions result in the worst case. This is why it is best to have a pictorial representation. It will allow you to easily design fallbacks for the system.

It is important to me that Lucidchart accommodates both Mac and PC users because sometimes when you switch companies, they use a different operating system. At this point, I'm using Linux and Lucidchart is compatible. At some point in time, I may change to another organization or even just change laptops, so I need the functionality to work properly on the other operating system.

The most valuable feature is the charting, which allows me to visualize the workflows that I will be coding.

The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database. Another example would be having it smartly or automatically add or join conditionals.

I only used Lucidchart for two or three days before my trial subscription expired.

I did not experience any issues with stability or performance.

This product is highly scalable. I didn't have the opportunity to use the presentation feature or collaborate on designing a flowchart or UML diagram or database schema, otherwise, I could have compared it and looked at the behavior.

I have not been in contact with technical support.

Prior to Lucidchart, I did not use a similar product for this task.

The initial setup is not complex. I just used the website.

This is not a time-consuming process and I was able to start using it in just a few minutes.

I have only used the trial version and have not yet paid for it, or explored the pricing options.

After performing a simple Google search of some flow design tools, Lucidchart was the first result. I tried it and found that it was easy to work with. I've yet to explore the pricing and have not looked at other products.

My advice for anybody who is considering this product is that if you have business-related documents that you use to implement a solution, it generally takes a lot of time to build. But, if you're using Lucidchart and you have already designed the flow, including a diagrammatic or pictorial representation of what the flow would be like, then it will reduce the time required to build it. Also, the system will be better.

I would rate Lucidchart an eight out of ten.

Professionally, I am involved in marketing and I use Lucidchart to create campaign flowcharts. One of the specific things I do is create process workflows.

Lucidchart has features for documenting things such as processes and the product is very nice in terms of creating the flowchart, but it appears to lack the ability to process handwritten or textual documentation. I'm not sure if this is possible, so I would rate the capabilities a seven out of ten.

This product has very good capabilities for visualizing and understanding process flows and workflows. I would rate it an eight out of ten in this regard because we can create very good process flowcharts.

Having people look at a diagram rather than read through written documents has absolutely saved us time and money. I estimate that it saves us two hours per week.

The most valuable feature is the ease of use. The usability is very nice in terms of flowchart components that are available.

I would like to see more flexibility in terms of the components that are available. For example, I was not able to create a freeflow shape and I did not have the option to create a straight line without an arrowhead on at least one side. I only had the option of having an arrow on one side or the other, rather than a simple line. Adding these few things would make sense but overall, it is fine.

It would be really helpful if we could create a process flow based on a Word Document or a PPT file.

Having integration with a CRM would certainly help. For example, it would be better if we could extract the fields from our CRM when we are creating a process. 

I have been using Lucidchart for approximately four months.

The availability of the application is 98%. 

At this point, I am not sure of how scalable the product is.

Prior to Lucidchart, I used Microsoft Word and Microsoft PowerPoint to prepare flowcharts. I switched because it is easier to build flowchart diagrams.

The initial setup is straightforward. It is a web-based application that is easy to set up and easy to use. Getting started with inserting diagrams and workflows is not something that I found difficult.

It will take another two or three months to see ROI but as of now, we are happy with the investment.

The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution.

I have not yet integrated Lucidchart with other products but this is something that I plan to do in the future. I would like to integrate it with Microsoft Teams.

My advice for anybody who is considering Lucidchart is that it's a very good tool for creating processes and documenting flows. It is plug-and-play and very easy to use.

I would rate this solution an eight out of ten.

I started using it for projects that I have to deliver at university. I see it more as a collaboration tool where you can create things, present them, and you can do idea maps. For me, it's mostly a graphics tool. If I had to present something that represents a hierarchy or a process, I could use it as well.

The ability for people to look at diagrams, rather than reading through written documents, saves time and money. It makes a presentation even easier to digest. It's faster.

The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear. So in general, what I like is how simple it is to use, and the templates.

The fact that it is compatible with both PC and Mac is important. I am a PC user, but I work with people who use Macs.

In addition, the fact that you can collaborate online and modify things in real time helps a lot. If you had to send things to a friend it would be a little more complicated. It saved me about five hours, due to the fact that we didn't have to send things back and forth.

One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally.

Also, in the web version, when I'm trying to log in it takes a while to load. It shows you a progression bar and that it's loading a document, but if it worked a little bit faster, it would be easier. Loading the projects I'm working on takes a lot of time.

I started using it about three or four months ago.

It's pretty stable. I haven't had any problems with it.

I would give the scalability a five out of 10. You have to download an image, which doesn't work as well.

Tech support is pretty good.

I used some online tools, but I don't remember what they were called. When I was looking for a tool to help me, I found Lucidchart easier to use, without a requirement to purchase it. The other tools ask you for your credit card to try the free trial, and I didn't like that. That's why I chose Lucidchart.

Setting it up was easy. I just created an account and started using it. It wasn't complicated.

My return on investment has been on hours spent. Going back and forth on documents is not only tiring but it takes a long time to complete a project that way. The ability to look at things in real time makes it a whole different experience. It makes work a little bit faster, helping you to more quickly finish stuff. It makes it easier for a team and makes projects easier to do.

I only use the free version.

Try it out, because it's really good. It might be good to download the desktop version. The desktop would be easier because it doesn't take as long to load. But overall, it's good.

I rate it a nine out of 10. The reason it's not a 10 is the load time. But other than that, everything is good.

I am using it for a wide range of diagrams for network configuration, process flow, etc. I am using its web version.

It is good for documenting things such as processes, systems, etc. Typically, for each project, I'll start with a new file, and for each and every step, I create more sheets under the same file. It is similar to Excel where you have multiple sheets in the same file. It is an effective way for me. It is very convenient and easy to use.

It provides real-time collaboration among users so that everyone is accessing and working on the same version of a document. We typically organize a Zoom meeting at certain times, and I do screen sharing, and a few other people join in. We work together by using collaborative editing options. Not every person who has access to the collaborative option is very technical. Sometimes, they might unknowingly delete something. When more people are collaborating, they can mix things together. Such human errors will come up, but they happen because of the people who are collaborating and not because of the tool. 

The ability for people to look at a diagram rather than reading through written documents saves time. The clients get the reality of what we are doing, which we consider as important. We can show what we are really working on, and they understand. 

I do a lot of process flows and diagrams. It is very important for me, not only for process flows but also for network designing and other such things. It has been helpful for understanding process flows or workflows, and that's the main purpose for which I use it. I have to forward the software process or application process flow to my development team. For non-technical people, such as a client who doesn't know the technical terms, Lucidchart helps in more visualization. When I present it and explain the process, people can easily understand it. That's the main advantage of using this one. For technical people, I spent a few hours defining the process flow, and they can understand it in five minutes.

Lucidchart saved us around 90% time as compared to the other solution. When you use presentation slides, it takes so much time to create a proper design. You have to insert each and every shape, and you have to connect things properly. Moreover, the slide sizes are fixed, and you can't extend the slides, which makes the work harder, whereas, in Lucidchart, you can extend a particular sheet to whatever size you want. You can also put everything together, and it still works fine. I own a development app in which we have more than 10 modules. For all 10 modules, I'm just using a single sheet. I just extend its height, and I am able to use a single sheet for the overall process flow. So, I don't need to go slide by slide to explain what is happening. Previously, to share my slides with other people, I had to put the file in one place and then send the link. If they didn't know much about designing slides, they used to mess up everything. With Lucidchart, this doesn't happen.

I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself. 

I deal with technical sites. So, I typically use this for roster plans such as who will be on a particular project, and it has been very useful. 

When it comes to network diagrams, it gives us the flexibility to design a network on the go. This flexibility matters to us, and it makes us more productive.

It makes everything easy. It is very convenient as compared to other typical solutions. It makes my work easier. I don't need so much technical knowledge or experience of a particular software. I can just click and drag.

Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing. 

I design the process flow, and after the developer starts the process, I also have to design the UI. At present, I'm using another solution for wireframing or UI, but even in that, most of the icons are missing, so I have to get the icons from the internet. If Lucidchart can have the wireframing options into it, it will be a major success and helpful for us. Lucidchart already has the concept, but it does not have many options. You can select only limited options even if you have a premium subscription.

I used Lucidchart as a student for two years. As a professional, I have been using it for the last one month after joining this organization.

It is totally fine in terms of stability.

It is pretty okay. We haven't encountered any compatibility or accessibility issues so far. 

Currently, we have about three employees who are maintaining the Lucidchart pack. They dedicate roughly one or two hours per day. Each one has a different role. One is handling development, one is handling the testing, and another one is handling the database and backend stuff. Their roles are IT manager, system engineer, and assistant system engineer. 

It is one common license. We just share the permissions. So, we have one account, and I am the one maintaining the account. I have three other people who have fewer privileges. I share the documents with them, but they can't do much editing. They can only do limited operations.

Currently, we don't have any plans to extend its usage. After three or six months, when our initial project is rolled out, we might expand it and purchase more licenses.

I have never contacted their technical support. There was no need to contact them because it is very straightforward and easy to use.

In my organization, they were creating presentations for any kind of process flows, but they didn't have a professional look. They had to spend more time on the explanation part to help clients visualize the process. With Lucidchart, everything is in a single place, and everything is properly designed and organized. When I explain something to clients, it is easy for them to visualize and understand it.

Its initial setup was straightforward. You just create an account and make the payment. It doesn't require any implementation strategy.

The ROI is not in terms of money, but it is in terms of productivity. Previously, to explain the process flow to developers, we had to spend hours creating the presentations. The guy who held my position previously spent almost a week designing five slides that explained the process flow. He had to spend another three to four hours explaining it to our developers, so the duration was very long. With Lucidchart, I can create the whole process flow within a day, and when I show it to the developers, they can understand within five minutes. So, I can witness its effectiveness. It is also useful when there is an occasional change in the process, which sometimes can happen once in a month.

Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly.

As a student, when I was searching for such solutions, I came across Lucidchart in Google search. I just created a trial account, and it was pretty okay. I then came to know that my university also provides premium access to Lucidchart. 

In my current organization, I didn't evaluate any other products before recommending Lucidchart to my manager. I know Lucidchart for the last two years, and I thought this would be a perfect fit for us. I recommended it to my manager and showed him how it works, and that's it. He approved to go with it.

It is very flexible and easy to use. These are the two main things about Lucidchart. Moreover, it doesn't take so much technical support. It is just click-and-drag. With some of the other solutions, you need some technical knowledge to understand how it works, whereas Lucidchart doesn't require any technical knowledge. If you have experience working with Word, PowerPoint, or Excel, you can use it easily.

I have very occasionally used Lucidchart to create database schemas or modify existing data structures. I have not used Lucidchart's ability to compare different versions of documents. I might try it in the future.

I haven't tested it with Mac. I have a Lenovo PC and an HP workstation. It works fine with both. I have also tested it with Ubuntu, and it works totally fine with that. In our organization, everyone uses Microsoft.

I would rate Lucidchart a nine out of 10. It just needs more wireframing features.

I make the domain-driven designs (DDDs) for my teammates as well as ER diagrams (ERDs).

I usually use Lucidchart with my work for some idea improvements or brainstorming.

Our company has a linking system where we can share hierarchies and general information with our teammates. I use Lucidchart to visualize the main system of our old game systems, like the DDD.

I make the domain-driven design, and through that I make the ERD. Then, through the ERD, I make the database schema. So, all the charts that I make or propose for new systems go through that process.

Lucidchart provides real-time collaboration among users so everyone is accessing and working on the same version of a document. First, I make the proposal or concept of the domain, then I review it with my teammates. If they accept the whole concept of the domain, I make it as a domain model through Lucidchart. So, that loop of feedback makes a better version of the DDD, ERD, or schema.

The concept of a product is something that can always change over time. So, it is good to have a diagram for visualization that makes changes easily. This is the essence of Lucidchart. I fully agree with the concept of Lucidchart because of this reason.

The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me with a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfort, which is the reason why I choose Lucidchart rather than some other chart program.

We use Lucidchart for documenting things, such as processes, systems, new teams, etc. I can share these via email to my product team using a Lucidchart shared link. I also declare the main domain of our game as Lucidchart. Then, the majority of my work is the relationship between domains and visualization through Lucidchart. 

It is very important that Lucidchart accommodates Mac and PC because of my job. When our designers usually make their presentations to customers or my teammates, we usually use the iPad. Lucidchart also provides an application version that works from PC to iPad. It is very comfortable to use and present to someone with my iPad. Therefore, it's very important to provide versions for both Mac and PC. 

There are some situations where there is a difference between their iPad, mobile, and PC versions. For example, when I use Lucidchart on a PC, the PC provides a layer system for Lucidchart. When I am using the PC, I can assign or change the layer of my chart. However, when I use Lucidchart on the iPad or mobile, I cannot find any UI or UX that provides a layer system. I am unable to find the shape or other layers on the mobile or iPad.

They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better.

If there were any charts from Lucidchart that can be shared as real-time collaboration through Slack or DataPal, then that would make it better to use as a software program.

I have used Lucidchart for two months. 

It is stable.

There are 50 employees in our company who already use Lucidchart. So, everyone in the company is using Lucidchart.

I have not used the technical support.

In the past, I used draw.io for ERDs.

We switched because Lucidchart has standalone libraries, which makes it comfortable for me to create some draw charts or data flows. draw.io doesn't have anything like standalone libraries. When I use draw.io, I usually have to make my own standalone library for my work. Using Lucidchart, there is no reason to make my own standalone libraries because Lucidchart already has many good standalone libraries for their ERDs.

Lucidchart is essential. When I use other charts programs, like draw.io, there are no standard shapes nor standalone libraries. They cannot import my ERD or schema to a secure database. When I found Lucidchart, the program already provided the input system to SQL and MySQL. So, it is very comfortable to use this solution rather than another program.

I also switched from Visio to Lucidchart. Visio does provide some good functions and nice directories, but it is very hard to use on an iPad or mobile that is iOS-based. The major feature which made me decide to use Lucidchart is the compatibility because Visio doesn't provide good compatibility for the mobile or iPad. 

draw.io is a free program, but they provide very few standard libraries and no import programs. Visio has good features, but it does not have the compatibility. The reason that I selected Lucidchart was for my chart program.

There were no problems downloading this program to my computer or iPad. Our country has a very good trial on the Internet. 

The real-time collaboration saves two hours a day for my team.

The ability for people to look at a diagram, rather than reading through written documents, has saved my organization time, and as a result money. Developers/artists don't want to read the documentation. They want to see the essence and relationship of their concept. They just want some simple diagrams to help them imagine their main concept. So, the visual diagrams are better than the documentation.

Other programs don't provide a print system, which Lucidchart does.

It is not a complex system. It is very easy to use, collaborate, and share. I like it. It is easy to share, easy to learn, and has compatibility with PCs and iPads.

I already learned most of the information on how to make a schema or DDD in other assets. So, I did not use Lucidchart as my starting material.

We plan on exploring the solution’s integrations with Atlassian, Salesforce, Microsoft, Google Workspace, or other solutions.

I would rate this solution as an eight and a half out of 10.

I have two main use cases. I am an IT architect, so I'm drawing IT architecture with Lucidchart. The second use case is that I'm using it to build some business models to describe my customers in a single slide.

It's a SaaS solution.

It's good for teamwork. If you need to collaborate on a certain drawing, whether a business process, or architecture, or anything else, having the team on the same platform is good. 

Also, the ability for people to look at a diagram rather than reading through written documents absolutely saves time and, as a result, money. An image is worth more than a book of words. It's impossible for me to quantify the savings.

Lucidchart helps realize efficiencies in the projects I use it for. For example, I will use Lucidchart for each of my customers to describe their business processes. For efficiency, it's really good in that sense. I would estimate it increases my efficiency by 30 percent.

The templates are good. They eliminate creating something from scratch and allow me to create from a framework. That saves time.

For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy. And when it comes to visualizing and understanding process flows or workflows it makes things easy to understand.

It's also integrated with Google Drive. This is mandatory because all the content I produce is stored in Google Drive. If this was not directly linked to Google Drive it would be a pain.

The fact that Lucidchart accommodates both Mac and PC users is also important to me because I'm using a Mac. If it didn't work on Mac I could not use it at all.

Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved.

I have been using Lucidchart for one month.

I have never experienced downtime, so it has made a very positive impression.

Because it is a SaaS version, it should be really scalable. But that's just a guess because I haven't had to scale it, given that I have just started using it. But I will use it more and more with my customers.

I have no idea how many people are using Lucidchart in our organization, but I can imagine that all the solution architects would be using it. That would amount to 10 percent of the company using Lucidchart.

I have not had to use their technical support.

I switched from PowerPoint because in PowerPoint you have to build everything, while in Lucidchart it's already there with templates. It's easy to use.

Because it's a SaaS, the setup was quite easy.

Leverage the existing templates. Doing so is like taking advantage of someone having already done your job.

I rate it a nine out of 10. I would love to have the software on my Mac. That would make it a 10.

Primarily, we have been using it for collaborating with other team members and documenting the work that we are doing as a team and organization. Its two main functions are to document and collaborate. 

We have a common place where we can collaborate and keep track of documentation. That has really been useful.

We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes.

The solution’s capabilities for visualizing and understanding process flows or workflows is pretty good. This is one of the primary functions that we use it for, and it has worked out really well. They have a lot of very intricate templates that fit different use cases, which definitely helps.

We don't necessarily do everything in real-time, but that clearly is important. The fact that we are all able to do it in real-time allows us to have a dynamic discussion around a topic, whatever we are discussing. That is the key. Otherwise, it would be, "Hey, review this document, and we'll hopefully talk about it later." The tool wouldn't be anywhere near as valuable if we didn't have this kind of core function, which has saved us a significant amount of time. Shuffling documents back and forth would have taken a lot longer.

The most valuable feature is the ability to share particular boards or charts that we are creating. That is really key for us. 

Lucidchart’s organizational charts for visualizing and understanding team hierarchies and relationships are very good. I am very happy with the templates and the way that they are designed. We can tweak the templates for our own purposes. There is a large enough variety of templates with different use cases that we can usually find something that will fit.

The collaboration tools are fine, but the ability to share sometimes becomes difficult, specifically around permissions. It says somebody can edit and view, but they can't necessarily make all the changes. That can be confusing for some of the other users.

The speed needs improvement. The reloading time sometimes is quite significant, especially if the computer that you are running it on is kind of bogged down with a lot of windows, running other tools. It can be a bit challenging.

The interface could use improvement. When you try to select or unselect items, sometimes it gets very glitchy. It is not clear what you are trying to do.

There is a lot more functionality that I am finding that we haven't even scratched the surface of yet. Part of the challenge is it has more power than we know about, and there is not really great support in terms of learning the tool at that level, other than maybe watching YouTube videos, etc. That is how we're learning it right now.

I would like to see a grid that outlines functionality. Sometimes, you don't know what you don't know. So, if there is a grid that identifies all the features and functions, then you can drill down into video explanations of each one of those. That would be the optimal thing for us. We could then go in and explore, and say, "Okay, this is a function that we definitely could use. Here is a video that explains how to do it."

I have been using it for about nine months.

Performance-wise, in terms of stability and reliability, I would rate this solution as a seven (out of 10).

It is pretty scalable. I don't have any issues around the solution's capability.

While most of us are PC users, having the flexibility to accommodate both Mac and PC users is important because you never know who will be coming onto the team.

Everybody in our company uses Lucidchart, as there is a senior-level person involved. Right now, there is one primary user (me), as well as six to eight people who are collaborating using the tool.

The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email.

We still use Visio in some capacity. I am not sure that it is because we couldn't have switched. We just don't know all the functions which exist within Lucidchart.

Lucidchart is pretty straightforward to set up. It is not a very difficult tool to use. 

The setup was pretty fast. There was not much to do.

It has been a valuable tool. It provides time savings. It also adds values with the ability to ideate around ideas and things as a group, collectively being online and live. 

The whole discussion around collaboration is key to realizing efficiencies. That is why we are using it. When we are collaborating live, we are able to discuss the chart and what is happening in our work process. We can identify other people's perspectives and get ideas during the meeting, then make those live changes to the process on the screen. So, it helps us in identifying potential solutions.

We did look at MURAL and a couple others on the surface, but we felt that there were more options available with Lucidchart. The main thing was the amount of templates and features that we could see with Lucidchart. It just seemed like a more robust solution. That is why we went down that road.

We tried Lucidspark because of the announcement that they made when it came out, but we haven't really used it to a large degree. In many ways, Lucidspark had a lot of similar functionality to Lucidchart. At least in the way that we are using it, we get the same experience through Lucidchart.

We are a consulting company that works with CEOs. In many cases, we are recommending products. In a lot of situations, Lucidchart could be a useful tool for organizations that we work with, and we would definitely recommend it to them. However, for it to become a really useful tool organizationally, you must have somebody walk you through a process of how you would embed it. I don't think that they have that.

Most people are visual first and prefer that as a way to communicate.

In the future, if there is an opportunity to do so, we would potentially increase usage. We have to learn more about how we would utilize the tool, but we are not opposed to increasing usage. 

I would rate this product as a seven (out of 10). 

I used Lucidchart to build-out items such as business org charts, business processes/workflows, and product diagrams.

Lucidchart is much better than competitors that I have used, such as Visio. I am able to easily save off charts I have created in a PDF document, which is primarily what I do.

The flexibility of Lucidchart is great. It is easy to create swim lane process documents with as many rows as you would like. It is also very easy to include columns into the swim lane that allows you to show where one process ends and another picks up. This feature has allowed me to generate very detailed process documents that my employers have loved. 

Lucidchart is a lovely tool for creating visual representations of any process or organization. 

People always ask me what I build my charts in, as the graphical rendering in Lucidchart is superb. The tool is super user-friendly and intuitive and comes with hundreds of templates to get you started. The user interface for Lucidchart makes it easy to build visual diagrams very quickly.

The full tool kit included in the product has more features and functionality than I will ever need, including the ability to publish diagrams directly to a web page. 

I love the template library. It makes it easy to get started on a project without having to expend a lot of energy upfront trying to recreate the wheel. There are many, many templates to choose from across a wide variety of categories. It is easy to find a template category that works and then even find a template with a color scheme that works for what you need. I have often taken a template, with the color scheme I like, deleted everything out of it, and started from scratch just so I could get the colors I liked quickly. 

When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal. This is frustrating when I would like the text to stay in-line with a connector arrow, or otherwise.

Also, printing hard copies of PDF files that I have saved from Lucidchart has always been a problem. Although I don't print copies very often, every once in a while I need to do that for a meeting. The hard copies always come out missing colors and components of the chart I have created. I'm not sure if this is an issue with my printer, Adobe Acrobat DC, or otherwise. 

I have been using Lucidchart for one year.

The Lucidchart cloud offering is super stable. I've never had any issues with it, even when my network has gone up and down. 

The tool is not scalable, per se, but it does allow the user to easily share diagrams with other parties. 

I used Visio in the past. Lucidchart's user interface is easier to use. I also prefer the look of the Lucidchart diagrams. 

Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once. 

I have only used Visio and Lucidchart.