The solution is used to monitor our devices.
Network Specialist at a manufacturing company with 10,001+ employees
User-friendly, easy to monitor, and doesn't require any configuration
Pros and Cons
- "The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard."
- "The solution has a limited routing table and needs improvement by increasing the numbers as well as providing a summarization for the table."
What is our primary use case?
What is most valuable?
The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard. We can access the dashboard from any network.
What needs improvement?
The solution has a limited routing table and needs improvement by increasing the numbers as well as providing a summarization for the table.
I would like to have some features that enable the customer to choose the MTU. This is extremely helpful as it is not currently possible to do this from the customer side. We can see that this will be useful for setting up the MTU for various conditions, particularly for voice and any traffic manager that can alter our routing table.
The routing for calls was limited due to certain protocols, so a big review was conducted. Especially for advertising, the routing table and receiving routing tables from internal BGP or external BGP, enhancing this would be helpful. We also collect everything. We only have the option for BGP and BGP is not available in the routing mode, it is a routed model. All features such as a concentrator mode are included, however concentrator mode only has one cable, so we cannot control it. For example, if we want to connect one connection to concentrator mode, we have to do it manually from the firewall side, not from the concentrator mode or Meraki side. It would be helpful if we could add one connection for the concentrator mode to be managed from the Meraki Dashboard, not from the firewall such as Fortinet or Palo Alto.
For how long have I used the solution?
I have been using the solution for one year.
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Meraki Dashboard
January 2026
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What do I think about the stability of the solution?
I give the stability a nine out of ten.
What do I think about the scalability of the solution?
I give the scalability a seven out of ten.
The solution is designed for a midsize organization.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
I give the initial setup a seven out of ten.
We sometimes encounter some unexpected problems during the initial setup, particularly with some devices. We should create a reset button to connect them to the dashboard. This is definitely an issue for us, as sometimes the device is not directly connected to the dashboard. We have to restart the device. Additionally, if we change one connection, it may become static, and we need to reset the device. Therefore, we need someone to do this on-site.
Deployment takes around 30 minutes per switch and requires one person per site.
What's my experience with pricing, setup cost, and licensing?
I give the solution a one out of ten for pricing. The solution is currently the most expensive on the market.
What other advice do I have?
I give the solution an eight out of ten.
Two people are required for maintenance.
The solution is useful for medium size organizations, is user-friendly, easy to monitor, and doesn't require any configuration. I recommend the solution to others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Resource Coordinator at a financial services firm with 501-1,000 employees
An easy-to-deploy monitoring solution that helps you control your access points
Pros and Cons
- "There are some whitelist blacklist capabilities in the MX dashboard, which is very helpful."
- "Meraki Dashboard's pricing could be improved."
What is our primary use case?
You can control your access points through the current Meraki dashboard. You can also run Cisco switches through the solution if you design your network that way. I've used them in a school environment before with Meraki Access Points. We were handling several students accessing Chromebooks to get to their assignments. An MX400 was being utilized, and it worked really well.
What is most valuable?
You can help shape the traffic if you have a single point location where you can go and get information on the equipment, including how it's doing and what its bandwidth utilization is. There are some whitelist blacklist capabilities in the MX dashboard, which is very helpful.
What needs improvement?
Meraki Dashboard's pricing could be improved. Price has become a very real issue in our economy right now. Any product is worth considering if it can help you save some money and still get quality equipment.
Meraki Dashboard could do a little better in the planning stage regarding heat map creation. Once the solution is deployed, you can utilize a heat map capability within Meraki, which is pretty good. However, the pre planning stage is very difficult because you'd have to get a third-party vendor and get their software.
For how long have I used the solution?
I have been using Meraki Dashboard for about ten years.
What do I think about the stability of the solution?
I rate Meraki Dashboard a seven out of ten for stability.
What do I think about the scalability of the solution?
Meraki Dashboard is a very scalable solution.
I rate Meraki Dashboard an eight out of ten for scalability.
How was the initial setup?
I rate Meraki Dashboard a six out of ten for the ease of its initial setup.
What about the implementation team?
Meraki Dashboard's deployment does not take that long. The solution is deployed on a hybrid cloud in our organization. We have an MX400 control head, which acts as a traffic-shaping firewall-type device control unit. However, the dashboard itself is in the cloud.
Like UniFi or Aruba, you can cloud anywhere as long as you've got that address. You could be 1,000 miles away and still check in and see how your network is doing. You can also do some troubleshooting through the network configuration. The solution is deployed on whatever cloud provider Cisco has.
It took only one person to maintain the solution in a school environment with 18 access points.
What other advice do I have?
I use the most up-to-date version of Meraki Dashboard.
Meraki Dashboard was the monitoring product that came with the access points from Meraki. So I haven't used a different product for a different device.
If Cisco could come down on their pricing and UniFi could come up a bit on their support, these two products would be neck and neck all the way.
Overall, I rate Meraki Dashboard an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Meraki Dashboard
January 2026
Learn what your peers think about Meraki Dashboard. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
IT Manager at a security firm with 51-200 employees
Stabile, intuitive, and easy deploy
Pros and Cons
- "The hardware of Meraki is very good quality."
- "The cost of the solution is high and can be improved."
What is our primary use case?
We use Meraki Dashboard for office network management. The solution is full SaaS services deployed on the Cisco Meraki cloud.
What is most valuable?
The dashboard is a valuable feature because it is fully SaaS. This means we can access it from anywhere and we don't have to worry about the infrastructure. This is something that is already available in Cisco regularly, in the old version of Cisco, and something that Meraki sold. The hardware of Meraki is very good quality. Cisco is implementing new features into the dashboard from time to time. The best quality of the Meraki Dashboard is its high level of service.
What needs improvement?
The cost of the solution is high and can be improved.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I give the stability of the solution a nine out of ten.
How are customer service and support?
The support is quick, responsive, and user-friendly. It's been a pleasure working with Cisco Meraki Support. They always provide a response and answers. Even when we need to replace devices, they do it quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward for someone with experience.
Depending on the architecture of the network the deployment can take from one hour to one working day.
What's my experience with pricing, setup cost, and licensing?
Meraki Dashboard isn't a cheap product, but the quality is worth the price. I can't say if it's expensive or not, because everyone understands that quality costs.
What other advice do I have?
I give the solution a nine out of ten.
We currently have two people using the solution.
Just as Mercedes is known for its high-quality cars, Cisco is known for its high-quality networking hardware. If we're looking for a reliable network, we can't go wrong with Cisco equipment. Hardware and software come from different sources, but together they create a winning solution. Cisco provides the hardware and Meraki provides the software. I believe that there are cheaper products available, but the quality is not the same. In the five years I have been using Meraki I have not checked the competitors. I am not familiar with the pricing for alternative solutions, so I can't compare where Meraki Dashboard fits in terms of cost.
I recommend the solution to others. Meraki Dashboard is a quality solution, intuitive, easy to implement, and has great support.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Solution Architect at a tech services company with 10,001+ employees
Efficiently manages and monitors our network
Pros and Cons
- "What I love most about the Meraki Dashboard are its user-friendly features."
- "One area that could use improvement in the Meraki Dashboard is user-friendliness when navigating to port configurations."
What is our primary use case?
I use Meraki Dashboard to manage our Cisco Meraki devices. It is where I handle the setup and configuration of wireless networks, security settings, and more. The real-time monitoring helps me keep an eye on the network's performance, making troubleshooting and issue resolution a breeze.
What is most valuable?
What I love most about the Meraki Dashboard are its user-friendly features. Configuring wireless networks is a breeze, and troubleshooting is made easy with insights into RF parameters and roaming issues. The simplicity of the dashboard makes configuration a quick task, and the ability to perform packet captures is a game-changer for in-depth troubleshooting. Overall, it is a go-to solution for efficiently managing and monitoring our network.
What needs improvement?
One area that could use improvement in the Meraki Dashboard is user-friendliness when navigating to port configurations. While it is functional, the process could be more intuitive and straightforward. After using it for three years, I find that the user interface for configuring ports might benefit from some enhancements to make it more user-friendly and efficient. Clarifying the GUI and simplifying the settings would be a great step forward in improving the overall experience in managing switch configurations.
For how long have I used the solution?
I have been using Meraki Dashboard for three years.
What do I think about the stability of the solution?
I would rate the stability of the solution as a ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of the solution as a nine out of ten. We have approximately 20 users at our company.
Which solution did I use previously and why did I switch?
We switched from Cisco Prime to Meraki due to continuous improvement, better features, and enhanced integration capabilities. Meraki's dynamic approach aligns well with our need for ongoing advancements and scalability. Unlike the appliance-based nature of Cisco Prime, Meraki offers easier deployment, making it more cost-effective and adaptable to evolving technologies.
How was the initial setup?
I would rate the easiness of the initial setup as an eight out of ten. The time it takes to deploy the Meraki solution can vary, but it is generally quicker than traditional setups. It takes about a day to deploy it. For a full integration of the Meraki solution, typically two people are needed.
What's my experience with pricing, setup cost, and licensing?
Meraki Dashboard is fairly priced. It is not too expensive.
What other advice do I have?
Overall, I would rate Meraki Dashboard as an eight out of ten. It is a great solution but could use slight improvement.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Information System Lead at a media company with 51-200 employees
Easy to use and set up with the capability to extend
Pros and Cons
- "We have found the client dashboard to be very simple to use, especially in our Meraki environment."
- "The coverage has been an issue for us."
What is our primary use case?
We are using Meraki in our network environment. It's for monitoring and analysis.
What is most valuable?
The solution is easy to use.
The initial setup is very easy.
We have found the client dashboard to be very simple to use, especially in our Meraki environment.
It's mostly stable.
The solution can scale.
What needs improvement?
We've had some issues with the product and are looking to replace it.
The coverage has been an issue for us.
In the traffic analysis, there are too many categories.
I do not have any notes for new future features.
For how long have I used the solution?
I've used the solution for about three years.
What do I think about the stability of the solution?
The stability is okay. However, with the cloud, it depends on the internet traffic. Sometimes the connectivity is not good, and that can affect the product. I'd rate the stability seven out of ten.
What do I think about the scalability of the solution?
The solution has been scalable. I'd rate the ability to expand nine out of ten.
We have around 250 users on the solution and 500 devices.
How are customer service and support?
So far, in terms of technical support, we've had some cases. They are fine.
Which solution did I use previously and why did I switch?
We are planning to replace Meraki with Fortinet. I've used Fortinet in the past. There are some extra features, such as the firewall from Fortinet, that are a bit better.
How was the initial setup?
The setup process is very simple. It's not overly complex.
What's my experience with pricing, setup cost, and licensing?
The licensing is okay. I'd rate it five out of ten. It could be less expensive.
Which other solutions did I evaluate?
We did evaluate other vendors as well and compared them to Meraki.
What other advice do I have?
I'm an end-user.
I wouldn't recommend the solution to others right now.
I'd rate the solution eight out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP of Information Technology at a outsourcing company with 1,001-5,000 employees
Helpful centralized management and responsive support
Pros and Cons
- "The most valuable feature of Meraki Dashboard is we can manage our switches and access point in one place."
- "The tool is useful for managing devices and monitoring their current state, but it falls short in troubleshooting network issues, particularly with access points. It does not provide a complete understanding of the root causes of the issues. As a result, network engineers have had to use additional tools to complement it and conduct assessments. The only way to improve the tool would be to enhance its capability to identify and resolve network issues effectively."
What is our primary use case?
I am using Meraki Dashboard for Meraki equipment for all of our corporate offices worldwide.
What is most valuable?
The most valuable feature of Meraki Dashboard is we can manage our switches and access point in one place.
What needs improvement?
The tool is useful for managing devices and monitoring their current state, but it falls short in troubleshooting network issues, particularly with access points. It does not provide a complete understanding of the root causes of the issues. As a result, network engineers have had to use additional tools to complement it and conduct assessments. The only way to improve the tool would be to enhance its capability to identify and resolve network issues effectively.
A feature that can conduct band analysis and provide information about deadlines and related details would be beneficial.
Repeatedly rebooting devices due to errors can disrupt operations, so it's not recommended. However, there are times when it's necessary to reboot access points or switches. The process of scheduling a reboot can be cumbersome, as it involves using the API and building a pipeline script through the console. This adds another layer of complexity to managing and supporting the system.
For how long have I used the solution?
I have used Meraki Dashboard within the past 12 months.
How are customer service and support?
The support from Meraki Dashboard is highly responsive.
I rate the support from Meraki Dashboard a nine out of ten.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent.
By cross-training our systems administration team to support both, we have been able to reduce our overall organizational footprint and rely on network engineers only when needed. This flexibility has some advantages that can be scaled up across the organization, but it's worth noting that the cost of the tool is higher than other solutions, particularly when only a simple access point or switch is needed.
What other advice do I have?
I rate Meraki Dashboard an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Delivery Manager Network Services at a retailer with 10,001+ employees
A good network management tool that allows for full infrastructure visibility, but can be complex to configure and manage without specific knowledge
Pros and Cons
- "We like the visibility this solution gives us of the infrastructure."
- "This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it."
What is our primary use case?
We use this solution as management software for the Meraki hardware appliances. This allows us to manage the network infrastructure over the platform.
What is most valuable?
We like the visibility this solution gives us of the infrastructure.
What needs improvement?
This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it.
For how long have I used the solution?
We have been working with this solution for around eight years.
What do I think about the stability of the solution?
We have found this to be a stable solution.
What do I think about the scalability of the solution?
As this solution is cloud-based it is easily scalable.
What other advice do I have?
We would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Inside Solution Architect at a tech services company with 1-10 employees
Cloud-based with great features but is too heavy
Pros and Cons
- "The solution scales well."
- "It would be nicer if the dashboard was lighter."
What is our primary use case?
We primarily use the solution as a dashboard. We use it for configuring switches, routers, access points, or whatever we have in the network.
What is most valuable?
We like that it is cloud-based.
It offers a lot of great features.
The solution scales well.
What needs improvement?
Sometimes the system crashes. We need them to offer better stability. When this happens, we cannot access some of the switches in the network. We can only reach them after multiple attempts.
It would be nicer if the dashboard was lighter. They need to reduce the CPU usage.
We'd like it if the dashboard showed everything on the network, even things from other vendors, like HP or Dell.
For how long have I used the solution?
I've been using the solution for six months or less.
What do I think about the stability of the solution?
The stability could be better. It does crash sometimes. I'd rate the stability seven out of ten overall.
What do I think about the scalability of the solution?
The scalability is quite good. I'd rate it nine out of ten.
The solution can be used in both SMBs and enterprises.
How are customer service and support?
I have not used technical support yet. I haven't had to contact them.
How was the initial setup?
The initial setup is not complex. it is pretty straightforward. The steps are simple to follow, and the devices are configured very easily.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. I'd rate it seven out of ten It could be cheaper.
Which other solutions did I evaluate?
I have not had the chance to compare the solution to other products.
What other advice do I have?
I'm a Cisco partner. I offer Cisco products to customers. We are IT solutions providers.
I'd recommend the solution to other users. Overall, I would rate it seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Updated: January 2026
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