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Production of pharmaceutical products at khaled.miles@labosalem.com
Real User
Mar 24, 2023
It centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere
Pros and Cons
  • "Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches."
  • "Meraki Dashboard could improve integration with non-Cisco platforms."

What is our primary use case?

We use Meraki Dashboard to manage all our Cisco Meraki network equipment, SD-WAN, firewalls, DHCP, routers, switches, etc. We have firewalls at three locations, and each site has about 200 users.  

What is most valuable?

Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches. 

What needs improvement?

Meraki Dashboard could improve integration with non-Cisco platforms. 

For how long have I used the solution?

I have used Meraki Dashboard for about seven years.

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Meraki Dashboard
October 2026
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What do I think about the stability of the solution?

Meraki Dashboard is stable. 

How was the initial setup?

It isn't hard to set up Meraki Dashboard if you have some experience with Cisco solutions. You need some knowledge about networks and firewall rules. We just followed the manual. 

What other advice do I have?

I rate Meraki Dashboard 10 out of 10. It's the best solution. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alihasan Sajid - PeerSpot reviewer
Inside Solution Architect at a tech services company with 1-10 employees
MSP
Feb 17, 2023
Cloud-based with great features but is too heavy
Pros and Cons
  • "The solution scales well."
  • "It would be nicer if the dashboard was lighter."

What is our primary use case?

We primarily use the solution as a dashboard. We use it for configuring switches, routers, access points, or whatever we have in the network.

What is most valuable?

We like that it is cloud-based.

It offers a lot of great features. 

The solution scales well.

What needs improvement?

Sometimes the system crashes. We need them to offer better stability. When this happens, we cannot access some of the switches in the network. We can only reach them after multiple attempts. 

It would be nicer if the dashboard was lighter. They need to reduce the CPU usage. 

We'd like it if the dashboard showed everything on the network, even things from other vendors, like HP or Dell.

For how long have I used the solution?

I've been using the solution for six months or less. 

What do I think about the stability of the solution?

The stability could be better. It does crash sometimes. I'd rate the stability seven out of ten overall. 

What do I think about the scalability of the solution?

The scalability is quite good. I'd rate it nine out of ten.

The solution can be used in both SMBs and enterprises. 

How are customer service and support?

I have not used technical support yet. I haven't had to contact them. 

How was the initial setup?

The initial setup is not complex. it is pretty straightforward. The steps are simple to follow, and the devices are configured very easily. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. I'd rate it seven out of ten It could be cheaper. 

Which other solutions did I evaluate?

I have not had the chance to compare the solution to other products. 

What other advice do I have?

I'm a Cisco partner. I offer Cisco products to customers. We are IT solutions providers. 

I'd recommend the solution to other users. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Meraki Dashboard
October 2026
Learn what your peers think about Meraki Dashboard. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
Account Executive at a tech services company with 11-50 employees
MSP
Jan 16, 2023
Reliable, simple, and functional
Pros and Cons
  • "It's a simple, functional solution."
  • "What we would like from the IT perspective is a lot more granular control, more visibility into the packets, into the routing, and things of that nature."

What is our primary use case?

For some clients, it helps to go over the graph of throughput and utilization with the client looking at a per-machine utilization. They can see, "Are we hitting the cap? Is it time for growth?" Or, "I thought there was no usage, yet now you're showing me there was a high usage, so let's investigate what was using the network." The graphing that was provided on the dashboard was helpful in those ways.

What is most valuable?

It's a simple, functional solution. 

The solution can scale. 

It is stable and reliable. 

What needs improvement?

It would go against the philosophy of Meraki since Meraki prides itself on being clean and simple, and functional. However, what we would like from the IT perspective is a lot more granular control, more visibility into the packets, into the routing, and things of that nature. That would be more helpful.

For how long have I used the solution?

I've been using the solution for more than five years. 

What do I think about the stability of the solution?

The solution is very stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's scalable, as in you can build upon it and add more locations and things like that. However, in complexity, it is not scalable.

What was our ROI?

We have witnessed an ROI while using the solution. 

What's my experience with pricing, setup cost, and licensing?

You do pay a premium, and that premium is only worth it if the simplicity of the dashboard brings you an advantage. However, if the simplicity doesn't bring you an advantage, then this product might not be for you.

What other advice do I have?

We use different versions of the solution. 

I'd rate the solution eight out of ten. We enjoy its capabilities for the most part. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rajesh Selvam - PeerSpot reviewer
Network Engineer at a tech services company with 10,001+ employees
Real User
Dec 12, 2022
A nice centralized console with an easy setup and good reliability
Pros and Cons
  • "The initial setup was easy."
  • "The solution can be expensive."

What is our primary use case?

The Meraki Dashboard we are using for the cloud. On-premise, we build or fix division racks and all the customer recommend configurations. We'll go and inspects, for example, what is the VLAN? What is the solution? 

We will do the configuration and everything remotely. We do everything on the backend, including Meraki switches, Meraki access points, and Meraki firewalls. We'll take the remote session and open that and handle things remotely.

What is most valuable?

With this product, we get a better sense of if something is changing the configuration. In other firewalls, we're not able to change anything, however, we can revert back. 

The initial setup was easy.

The solution is stable.

We like the ability to see everything in one single console.

We can log in from anywhere in the world.

The filtering on offer is good. 

What needs improvement?

We need to log into the solution separately. We can only log into a single access point. For example, we can log into one firewall or access point and do configurations. We cannot do multiple configurations across multiple endpoints. 

We'd like more support on the side of the ISP. 

The solution can be expensive. 

We'd like to be able to see new, upcoming features and have alerts when they are available or coming up.

For how long have I used the solution?

I've been using the solution for the last six months. 

What do I think about the stability of the solution?

There are no bugs or glitches. It doesn't crash or freeze. Everything is fine. It is stable. 

What do I think about the scalability of the solution?

It's a scalable product. We haven't had any conflicts in that sense. 

At this point, we have four people using the solution. They are network engineers. 

How are customer service and support?

I've never needed the assistance of technical support. I've learned some basic knowledge and that has been enough so far. 

If there is something we cannot fix, we will reach out to support. For example, we are trying to do the packet capture. The traffic is not going. We'll try to check the configuration first and we'll try to check the logs. Still, if we are not able to find the issue, we'll look into how we can get the issue resolved and may ask for help.

Which solution did I use previously and why did I switch?

We also work with Fortigate. 

How was the initial setup?

It's an easy product to set up. We know the architecture and the configurations. If we don't know the concept, then it can be more difficult to set up. 

This is a small company. We can do an implementation in a day or maybe two. It's pretty fast.

What about the implementation team?

I handled the initial implementation process. 

What's my experience with pricing, setup cost, and licensing?

While I cannot speak to the exact cost, it is my understanding the price is high. 

What other advice do I have?

We are a partner. 

We are using the latest update of the product. 

I'd recommend the solution to others. 

I would rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Assocciate at UNDP
Real User
Oct 11, 2022
Easy and useful setup manager, reliable, with simplicity all around
Pros and Cons
  • "The most valuable feature is knowing the wireless and switch are healthy."
  • "Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications."

What is our primary use case?

The primary use case is for monitoring switches and Azure networks, but the dashboard is very new from my perspective.

What is most valuable?

The most valuable feature is knowing the wireless and switch are healthy. There is the monitoring feature and we can see someone using most of the bandwidth.

What needs improvement?

Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications.

For how long have I used the solution?

I have been using Meraki Dashboard for the past year.

What do I think about the stability of the solution?

Meraki Dashboard is very stable.

What do I think about the scalability of the solution?

Meraki Dashboard is scalable.

How was the initial setup?

The initial setup is very useful and easy.  It is very simple like the manager.

What other advice do I have?

I would rate Meraki Dashboard an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sanjeewa Perera - PeerSpot reviewer
Vice President - Information Technology at Asia Securities
Real User
Jul 12, 2022
Flexible, sustainable, with competitive pricing
Pros and Cons
  • "It is very stable and we have been using it for five years."
  • "When users are trying to roam from one location to another location, geographical tracking would be helpful."

What is most valuable?

We use most of the features, even the filtering, and layer three level filtering, and we are pulling to the wireless. Our whole network is wireless. The notification feature for detection is very good.

What needs improvement?

When users are trying to roam from one location to another location, geographical tracking would be helpful. When the administrator can arrange a locking feature it will be handy for others from a security perspective. I would like to see more communication, integration, and visibility.

For how long have I used the solution?

I have been working with Meraki Dashboard for around five years now.

What do I think about the stability of the solution?

It is very stable and we have been using it for five years. We are not a twenty-four-seven operation but in that context, we have not had any downtime. 

What do I think about the scalability of the solution?

The scalability is of a high level and is flexible.

What's my experience with pricing, setup cost, and licensing?

The setup is not complex. The Meraki Dashboard has more competitive pricing because almost everybody has a Cisco dealer. They can play around with the margins.

Which other solutions did I evaluate?

We compared Meraki Dashboard with Aruba and both products are good.

What other advice do I have?

I would rate Meraki Dashboard an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Dentist at Universidade Estácio de Sá
Real User
May 12, 2022
Easy to use and comprehensive
Pros and Cons
  • "The most valuable features are that it's easy to use and technically very complete, and I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely."
  • "More integration would be an improvement."
  • "The price could be lower because the license for access points is expensive."

What is our primary use case?

I use Meraki Dashboard for teachers' inventory, configuration, troubleshooting, reports, and management.

What is most valuable?

The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely.

What needs improvement?

More integration would be an improvement - for example, I can manage the Cisco Meraki access point but not the Cisco access point.

For how long have I used the solution?

I've been using this solution for almost ten years.

What do I think about the stability of the solution?

Meraki Dashboard's stability is very good.

What do I think about the scalability of the solution?

Meraki Dashboard is very scalable.

How are customer service and support?

Meraki's technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Motorola and Aerohive. We switched from Aerohive because it was hard to work, confusing, and not user-friendly.

How was the initial setup?

The initial setup was hard work because we had to implement more than 1000 access points in more than 70 independent networks. However, with the implementations done, I can now implement a new network in around ten minutes.

What about the implementation team?

The first implementation was done using a partner.

What's my experience with pricing, setup cost, and licensing?

The price could be lower because the license for access points is expensive. We pay almost $5000 for a three-year contract with Dashboard included.

Which other solutions did I evaluate?

We evaluated Fortinet.

What other advice do I have?

I would rate Meraki Dashboard ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cesar Argel - PeerSpot reviewer
Director de PMO at cibergenius
Reseller
May 11, 2022
User-friendly tool for deploying devices, easy to set up, and good technical support
Pros and Cons
  • "I like that Meraki Dashboard is a user-friendly product."
  • "What needs improvement in Meraki Dashboard is its configuration. It'll also be better if the tool has more functionality, and that is what I'd like to see in its next release."
  • "What needs improvement in Meraki Dashboard is its configuration."

What is our primary use case?

We're using Meraki Dashboard for warehouse management, particularly for deploying Meraki solutions, for example: Meraki wireless connections in our company.

What is most valuable?

I like that Meraki Dashboard is a user-friendly product.

What needs improvement?

What needs improvement in Meraki Dashboard is its configuration.

What I'd like added in the next release of Meraki Dashboard is more functionality.

What do I think about the stability of the solution?

Meraki Dashboard is a stable product.

What do I think about the scalability of the solution?

Meraki Dashboard has good scalability.

How are customer service and support?

Meraki Dashboard provides good technical support.

How was the initial setup?

Setting up Meraki Dashboard was easy.

What other advice do I have?

We are Cisco partners.

My clients use the new version of Meraki Dashboard.

We have seven engineers who are responsible for the deployment and maintenance of Meraki Dashboard.

I would recommend the product to someone who's new to it, or to someone planning on using it.

My rating for Meraki Dashboard is ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1768326 - PeerSpot reviewer
It specialist
Real User
Jan 27, 2022
Easy to implement, simple to use, and has a very nice interface
Pros and Cons
  • "It's really user-friendly."
  • "It's an easy-to-use product; it's really user-friendly, with a great, simple user interface and a very stable platform, and the initial implementation process is simple."
  • "There needs to be more improvement on the device-connected interface."
  • "There needs to be a better way of identifying some hardware. For example, there is some hardware where only the mask address is available - not the full name."

What is our primary use case?

We primarily use the solution for small and medium-sized organizations. 

What is most valuable?

It's an easy-to-use product. It's really user-friendly. The product is not really hard to understand. There is so much information relative to the device, and the connected device, or a non-active line, or something like that.

The user interface is great. It's quite simple. 

It's very stable. 

The initial implementation process is simple.

What needs improvement?

I can't speak to what needs to be improved. I'm pretty satisfied with it. 

There needs to be a better way of identifying some hardware. For example, there is some hardware where only the mask address is available - not the full name. There needs to be more improvement on the device-connected interface.

For how long have I used the solution?

We've been using the solution for one and a half years.

What do I think about the stability of the solution?

The stability of the solution is great. It's reliable. There are no bugs or glitches. it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have 150 users on the solution right now.

How are customer service and support?

I've never used technical support in the past. I cannot speak to how helpful or responsive they are.

How was the initial setup?

The initial setup is not a difficult process. It's pretty easy. That said, it depends on the internet connection.

We have three technical teams that are capable of handling the deployment process. They are compromised of managers and two engineers. 

What about the implementation team?

If the contact gives us all the information we need, then we can handle the implementation alone.

I cannot recall how long it took to deploy the product.

What's my experience with pricing, setup cost, and licensing?

There might be an additional subscription fee.

What other advice do I have?

I would recommend the solution to other users and companies. I've been pretty satisfied with its capabilities so far.

I would rate the solution at an eight out of ten overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1534293 - PeerSpot reviewer
CyberSecurity & Cloud Solutions Manager at alet communications
Real User
Apr 4, 2021
Easy to access, simple configuration, and responsive technical support
Pros and Cons
  • "Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
  • "There are some issues with the NAT configuration, it is now impossible to some operations with the solution."

What is our primary use case?

We use the solution to connect any devices to the network and for monitoring.

What is most valuable?

Some of the features I have valuable are ease of access, simple configuration, and monitoring. We do not need a lot of people to solve problems because the solution is easy to use. Easy access is important especially in the summertime when you are on holiday and want to connect mobile devices.

What needs improvement?

There are some issues with the NAT configuration, it is now impossible to some operations with the solution.

I would like to see a VPN feature in a future release that supports tunnelling.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

I have found the solution to be stable.

How are customer service and technical support?

The technical support is extremely fast, we were about to fix many of our issues in one day. The staff is knowledgeable and able to help.

What other advice do I have?

No solution can be a ten, nothing is perfect. 

I rate Meraki Dashboard a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Buyer's Guide
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