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Meraki Dashboard vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Meraki Dashboard
Ranking in Network Monitoring Software
11th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
69
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (44th), Server Monitoring (18th), IT Infrastructure Monitoring (23rd), Configuration Management (22nd), Log Management (41st), Cloud Monitoring Software (27th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Meraki Dashboard is 0.8%, down from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.8%
WhatsUp Gold2.0%
Other97.2%
Network Monitoring Software
 

Featured Reviews

NF
IT Network Manager at a tech services company with 10,001+ employees
Cloud-based management has simplified global Wi-Fi operations and improved daily troubleshooting
What I would like to improve in Meraki Dashboard is the template part, which is really helping me to manage at large scale. Integration with AI or native AI functionality would be interesting depending on the price, how far it goes, and how far it shares the information I have. For the rest, it is quite straightforward. The next tool maybe to be integrated, which I do not know if it exists today within Meraki, is IPAM management for IP address management. I do not know if it is part of the roadmap, but it is something I have to use on a dedicated platform, so integrating this would be interesting as well. Finally, I would rate Meraki Dashboard overall as a 9 out of 10. There are still some missing features, but there are also some considerations. I am familiar with the Chinese situation where there is a dedicated portal for China, so if I need to deploy access points in China, I have to connect to a dedicated portal due to the regulations in that country. However, this is not due to Cisco or company policy.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product saves me time and I am very happy using it."
"Cisco Meraki is the best solution."
"The initial setup was easy."
"The feature I find most valuable is the single pane of glass where you can configure a monitor view, all from one dashboard. For example, on the wireless side, you can configure it under the configuration panel, and then view statistics like location analytics, user analytics, etc."
"The most valuable feature of Meraki Dashboard is we can manage our switches and access point in one place."
"The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard."
"The Meraki solution was easy to use and allowed us to separate the traffic."
"The ability of the product to perform with simplicity of deployment make it a valuable solution."
"WhatsUp Gold is very easy to deploy."
"It handles the basics of monitoring."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The most valuable feature is the monitoring of resources."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
"Our local support team provides excellent service."
 

Cons

"It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are."
"Waiting until an incident happens before being notified is not sufficient."
"The price could be lower because the license for access points is expensive."
"What needs improvement in Meraki Dashboard is its configuration."
"While the visibility in Meraki Dashboard is good, the solution is too heavy and complex."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuration can at times be difficult."
"An area for improvement in Meraki Dashboard is licensing management because it's a little complex. Product licensing can be made a little bit easier through license concurrency and a more straightforward approach to applying the license to products and services."
"It is not appropriate for large, enterprise businesses."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"Importing the maps and being able to customize them could be easier."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"We can never achieve or get a good picture of the network topology."
"My understanding is that there are better products out there that do a better job."
 

Pricing and Cost Advice

"The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"From a pricing perspective, they are still expensive."
"The solution is currently the most expensive on the market."
"Licensing fees are paid on a yearly basis."
"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
"You don't have to pay for the dashboard."
"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The price of WhatsUp Gold is good."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"Pricing is reasonable compared to other products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
9%
Financial Services Firm
9%
Healthcare Company
8%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise35
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Meraki Dashboard?
I find the licensing model of Cisco Meraki acceptable; it seems reasonable to me.
What needs improvement with Meraki Dashboard?
There will always be room for improvement. The AI capabilities will surely create a more proactive approach to incident reporting. AI capabilities present a significant opportunity for improvement ...
What is your primary use case for Meraki Dashboard?
We use Meraki Dashboard, which is a network monitoring software for Cisco Meraki, primarily to monitor Meraki activities, and we also have other monitoring devices across the network. We build a la...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Meraki Dashboard vs. WhatsUp Gold and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.