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Consultant at Bechtle Steffen Schweiz Ag
Real User
Nov 28, 2019
Easy to use, a straightforward setup, and prioritizes traffic well
Pros and Cons
  • "The solution's ability to prioritize traffic is its most valuable feature."
  • "Due to its overall ease of use, I'd recommend the solution."
  • "The solution needs a multi-use provider portal."
  • "The solution needs a multi-use provider portal."

What is our primary use case?

We primarily use the solution for our branch offices.

What is most valuable?

The solution's ability to prioritize traffic is its most valuable feature.

The solution is easy to use.

What needs improvement?

The solution needs a multi-use provider portal.

I'm not on the technical side, so I don't know if there is an area of the solution that needs improvement. There is a wish button in the product, and we're fine with that. 

The pricing could be a bit lower.

For how long have I used the solution?

I've been using the solution for two years now.

Buyer's Guide
Meraki SD-WAN
March 2026
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We've never had an issue with scalability. We have about 200 users on the solution.

How are customer service and support?

We've only ever used the solution's technical support once and it was fine.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

We use the public cloud deployment model. We're a Cisco partner.

Due to its overall ease of use, I'd recommend the solution.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Engineering Manager at a tech services company with 11-50 employees
Reseller
Oct 31, 2019
Stable and scalable with a very good dashboard
Pros and Cons
  • "The dashboard is the solution's most valuable feature."
  • "Technical support is really good."
  • "The solution lacks a certain amount of functionality and features."
  • "The solution lacks a certain amount of functionality and features."

What is most valuable?

The dashboard is the solution's most valuable feature.

What needs improvement?

The solution lacks a certain amount of functionality and features.

The VRRP design needs improvement.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

Technical support is really good.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is straightforward. Deployment times depend on the customer and the environment. If could be anywhere from two days to six months.

Which other solutions did I evaluate?

We looked into Azure, but Azure didn't make AZ1s.

What other advice do I have?

We use the cloud deployment model. Meraki is a cloud solution.

I'd recommend the solution. I'd rate it eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Meraki SD-WAN
March 2026
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
reviewer1182699 - PeerSpot reviewer
Network and Cyber Security Presales Engineer at a tech services company with 11-50 employees
Reseller
Oct 29, 2019
Offers good optimization, load balancing, and auto VPN features
Pros and Cons
  • "The Meraki SD-WAN solution is simple to deploy."
  • "The Meraki SD-WAN solution is simple to deploy."
  • "They stopped doing WAN optimization as a feature set, which is lacking. They need to relook at that and consider WAN optimization as an option."
  • "They stopped doing WAN optimization as a feature set, which is now lacking. They need to relook at that and consider WAN optimization as an option."

What is our primary use case?

The primary use case of this solution is for optimization, load balancing, and the different end links. We have a variety of customer enterprises that consist of small, medium, and large-size enterprise customers. More of our clients are moving to direct internet access, so we are getting rid of the current MPLS solutions.

What is most valuable?

The most valuable features are the traffic shaping, the security that is built into the routers on MX, they have a lot of customer performance classes, the visibility, and the auto VPN features.

What needs improvement?

They stopped doing WAN optimization as a feature set, which is now lacking. They need to relook at that and consider WAN optimization as an option. 

I know that they have improved the security and have taken that off and that to me is critical on the MX. That's where they lack.

The reporting needs to be looked at. It needs to be more granular. The reporting on the actual solution isn't what the customers are wanting to get.

Scalability could improve to accommodate a larger enterprise.

In the next release, I would like to see the WAN optimization.

For how long have I used the solution?

I have been using this solution for twelve years.

What do I think about the stability of the solution?

This solution is stable and I have not found any issues in particular.

What do I think about the scalability of the solution?

This solution is scalable. It is not complex. On the Mx side, it could be a room for a high-end device and the highest you get is MX 450. It is scalable but it could improve for a larger enterprise.

How was the initial setup?

The initial setup of this solution is easy. It is very intuitive when it comes to setups.

The deployment is very quick. We managed to roll out one hundred and sixty branches in a matter of a couple of months.

What was our ROI?

I don't deal with technical support directly, as I am on the design and retail side of things. As far as I understand, the technical support has been fairly competent. There haven't been any issues.

What other advice do I have?

The Meraki SD-WAN solution is simple to deploy.

You have to plan well and look at creating policies and create your templates prior to the installation.

What we found, was that while we were doing the implementation we were doing a lot of work. If we had planned before the actual implementation, then the entire rollout would have been much simpler.

The setup is simple but it terms of deployment, it is better to create your policies and the planning needs to be done prior to the actual deployment.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
Solution Architect at a comms service provider with 1,001-5,000 employees
Real User
Oct 28, 2019
Simple to use, has a good outer VPN, and the dashboards are user-friendly
Pros and Cons
  • "The dashboard is user-friendly. It's very simple to use."
  • "The technical support has been very good."
  • "The solution could be improved if it added more features, especially monitoring and reporting features."
  • "The scalability is okay, but the solution is much more suited to small and medium-sized companies and isn't really suited for large ones."

What is our primary use case?

We primarily use the solution for two purposes. One is to connect the different locations, and the other is for security.

What is most valuable?

The outer VPN is the solution's most valuable feature.

The dashboard is user-friendly. It's very simple to use.

What needs improvement?

The solution could be improved if it added more features, especially monitoring and reporting features.

For how long have I used the solution?

I've been using the solution for two to three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability is okay, but the solution is much more suited to small and medium-sized companies and isn't really suited for large ones. If you have 500 to 1000 or 2000 people it's okay. For a large international company, it's not the right product. At the moment, we have about 2-3,000 users on the solution.

How are customer service and technical support?

The technical support has been very good. We're satisfied with the level of service they offer.

How was the initial setup?

The solution is straightforward. As long as you can get all of the required information from the client, it's very easy. 

How long it takes to deploy depends on the requirements. It can vary. To configure it is easy, but in most cases, we don't get all the information from the customer which can hold things up a bit.

We have about 20 people for deployment and maintenance.

What about the implementation team?

We handle the deployment ourselves.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a monthly basis. There are also fees for technical support.

What other advice do I have?

We're a Cisco partner.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
reviewer1131585 - PeerSpot reviewer
Director IT/TI for Cloud SME at a comms service provider with 10,001+ employees
Real User
Oct 27, 2019
Good stability, with a straightforward setup, but endpoint security needs improvement
Pros and Cons
  • "The solution is a whole vertical solution, so it doesn't need any other components in order to provide basic features."
  • "The solution is a whole vertical solution, so it doesn't need any other components in order to provide basic features."
  • "The adoption of endpoint services or endpoint security should be developed in future releases."
  • "The solution is not scalable for high-end customers."

What is our primary use case?

We primarily use it to provide SD-WAN solutions for our customers.

What is most valuable?

The solution is a whole vertical solution, so it doesn't need any other components in order to provide basic features. 

What needs improvement?

The security of the solution needs to be improved.

The adoption of endpoint services or endpoint security should be developed in future releases.

For how long have I used the solution?

I've been using the solution for five to ten years.

What do I think about the stability of the solution?

The solution is relatively stable.

What do I think about the scalability of the solution?

The solution is not scalable for high-end customers. Meraki is really flexible and can start from really small sites, so it's better suited to the SME market. When you reach a situation where you have a high number of sites with a high level of complexity, then Cisco Meraki probably lacks a bit of flexibility.

How are customer service and technical support?

I've never had to reach out to technical support.

How was the initial setup?

The initial setup is straightforward; it's not that complex. How long it takes to deploy depends on the customer's requirements and how complex their infrastructure is.

What about the implementation team?

We're a distributor. We deploy the solution on-premises for our clients.

Which other solutions did I evaluate?

We did evaluate other options, but we're very happy with Cisco Meraki.

What other advice do I have?

The advice I would give to others considering implementing the solution would be to start small and be patient.

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
it_user869685 - PeerSpot reviewer
Partner and Chairman at Engitel
Real User
May 22, 2018
Provides zero touch configuration onsite based on the manager system's pre-configuration
Pros and Cons
  • "Zero touch configuration onsite based on the manager system's pre-configuration and the VPN automation set."
  • "Zero touch configuration onsite based on the manager system's pre-configuration and the VPN automation set."
  • "Perimetral security for new requirements on financial networks and DRP systems, like SAP."
  • "Perimetral security for new requirements on financial networks and DRP systems, like SAP. It should send email alerts."

What is our primary use case?

We did only a short evaluation focused in training to show the main functions of the dashboard and VPN implementation.

How has it helped my organization?

Not for now, we are still in the test stage and implementing a laboratory with a basic topology: firewall, switch, and AP.

What is most valuable?

Zero touch configuration onsite based on the manager system's pre-configuration and the VPN automation set.

What needs improvement?

Perimetral security for new requirements on financial networks and DRP systems, like SAP. 

It should send email alerts.

For how long have I used the solution?

Trial/evaluations only.
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Administrator at SOURTHERN WAVES Solution
MSP
Top 20
Mar 19, 2024
Flexible, secure, easy to use, and the site-to-site connectivity is very good
Pros and Cons
  • "The tool is easy to use."
  • "The integration with other tools must be improved."

How has it helped my organization?

The solution reduces the cost for the customers. They need not buy a separate Ethernet line from an ISP.

What is most valuable?

The solution provides a lot of benefits to the customers. Its functionality is very good. The tool is easy to use. The site-to-site connectivity is very good. The product is flexible. It has logs and reports. If anything happens, it's easy to diagnose the problem.

What needs improvement?

The integration with other tools must be improved.

For how long have I used the solution?

I am using the solution currently.

What do I think about the stability of the solution?

The tool is very stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten. It is very easy to expand it when I get more demand from the customer. The connectivity is very good.

How are customer service and support?

The support is very good on all levels.

How was the initial setup?

It is easy to deploy the product. The configuration is easy. The deployment is easier compared to products.

What was our ROI?

The product provides customers with good security and scalability.

What's my experience with pricing, setup cost, and licensing?

The product is not expensive. It is reasonably priced. We can pay the subscription fee annually or once in three years.

What other advice do I have?

I will recommend the tool to others. Overall, I rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sales Engineer at Phoenyx Commtech Pvt. Ltd.
Reseller
Top 5Leaderboard
Jul 27, 2024
Saves costs for our customers and provides better connectivity
Pros and Cons
  • "Meraki SD-WAN saves costs for our customers and provides better connectivity."
  • "Regarding the integration part, the VPN connection for third parties needs to be elaborate."

What is most valuable?

Meraki SD-WAN saves costs for our customers and provides better connectivity. The solution has good security features. Since it is a cloud-based solution, customers can manage the entire portfolio from one portal.

What needs improvement?

Regarding the integration part, the VPN connection for third parties needs to be elaborate.

What do I think about the scalability of the solution?

Meraki SD-WAN is a scalable solution that can be used by small-scale and large enterprises. More than 500 users are using the solution.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy and can be done in two days. The solution was deployed by me, an on-site engineer, and a remote engineer.

What other advice do I have?

The solution needs around three to four administrators. Meraki SD-WAN enhances connectivity across various business locations, and our clients are satisfied with the tool. The solution can be used for multiple branches, connectivity, or small scale. Its implementation is also easy.

We can use Meraki SD-WAN for security purposes. We can identify traffic problems and connectivity issues from the solution's single console dashboard. A health report is also available in Meraki. We can identify and troubleshoot more issues from the Meraki dashboard. I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user