Our company uses the solution for side-to-side or branch connectivity to our data center. We have 70 branches and about 3,000 end users in our environment.
Senior Network Specialist at Al Ghurair Investments
User-friendly, predefined functions with zero-touch configuration
Pros and Cons
- "The solution operates via zero-touch configuration."
- "A run optimization feature is needed to reduce the bandwidth for any uploaded content."
What is our primary use case?
What is most valuable?
The solution operates via zero-touch configuration. We do not have to physically visit branches to configure. We just send the points to our locations for seamless, push configuration from the cloud.
The firewall included in the antivirus protection includes many features such as IPS and traffic shipping rules.
The solution is quite user friendly and has predefined functions that you click to deploy.
What needs improvement?
A run optimization feature is needed to reduce the bandwidth for any uploaded content.
For how long have I used the solution?
I have been using the solution for four years.
Buyer's Guide
Meraki SD-WAN
June 2026
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is very good so is rated an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable from a security perspective.
Endpoint security can be managed by the end users or other third-party tools. We use Trend Micro for endpoint security.
Scalability is rated a six out of ten.
How are customer service and support?
Our company is layer one and we have certified experts in-house, so we handle most technical issues.
Responses are not very clear when we escalate issues. Support is located in the UK and we have to get our account manager to connect us with the team in the UK.
Technical support is rated a five out of ten.
How was the initial setup?
The setup is easy once you are used to it. Our first setup took a bit of time but now we process setups very efficiently.
The setup time depends on the site, user load density, and network gateway policies. It could date one day to go through all the steps for a more complex setup because you need to create the policies, map them, and integrate the active directory with the policies.
What about the implementation team?
We implement the solution in-house.
What's my experience with pricing, setup cost, and licensing?
The solution offers yearly licenses and product lines or prices are readily available on their website.
Which other solutions did I evaluate?
We purchased the solution in 2018 and it is still supported.
The solution does not include a run optimization feature for reducing bandwidth like what is available in other products.
What other advice do I have?
I recommend the solution but would like it to provide better optimization. If it does, then the solution would be considered an absolute star product.
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Practice Director & Technologies Advisory at Happiest Minds Technologies
Easy to set up with everything under one umbrella and the capability to expand
Pros and Cons
- "The solution is stable."
- "Everything is under one umbrella."
- "They need to offer proper integration of the security features."
- "Meraki has a limitation, especially on the cloud. If I deploy the services on the cloud and I want to make a site-to-site connection or maybe I have to do some sort of routing, inbound routing, it is not properly working with the Cisco Meraki."
What is our primary use case?
It's for enterprise networking. So some of the customers are from the BFSA domain, and some of the customers are from manufacturing. It's a distributed customer base.
Any customer looking for a single solution that can serve them for network security, which can serve them for the SD-Branch all branch networking. We use it for this purpose. It's used for a combination of SD-WAN and SD-Branch plus security.
What is most valuable?
Everything is under one umbrella. The Meraki dashboard is one of the valuable features which I use. I can control the devices across walls and across the landscape.
It's not difficult to set up the solution.
The solution is stable.
It can scale well.
What needs improvement?
The cloud area and the security area can be improved. Meraki has a limitation, especially on the cloud. If I deploy the services on the cloud and I want to make a site-to-site connection or maybe I have to do some sort of routing, inbound routing, it is not properly working with the Cisco Meraki. It needs to be matured a bit.
They need to offer proper integration of the security features. They talk about the next-gen technology, the next-gen UTM feature. It's not a complete security solution, however.
For how long have I used the solution?
I've used the solution for about five years now.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We can easily scale the solution.
We are supporting multiple customers that use this solution. There are approximately 5,000 people using the access.
How are customer service and support?
We are well connected with the RR account manager. He is based out of Australia. Every time, whenever we have some sort of need, he is the go-to guy for us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use a variety of SD-WAN technologies.
How was the initial setup?
The solution is very easy to deploy.
How long it takes depends on the kind of site you are setting up. If I'm tiering the site, and have 20 users or 30 users and have a couple of links and the security postures are not very complex, maybe I can do the deployment in a week's time.
I can do two or three cuts over a week if it is small. You can bifurcate. I don't have any ready-made answer as to how long it will take as every setup is different.
What was our ROI?
We do look into ROI and show clients possible ROI if they decide to go with Meraki.
What's my experience with pricing, setup cost, and licensing?
The price of the solution varies. It depends on the customer. For most of the customer deployments, we tend to do either three or five years of licensing. Having a longer-term give us some discounting in terms compared to one year.
What other advice do I have?
We are partners.
We use the MX64 deployment, although it goes all the way up to 300.
I don't want to be Meraki biased, however, if anyone is looking for the kind of solution that can include the branch office or the network security or even a Cisco Umbrella kind of solution, Meraki is the right choice.
From an SD-WAN perspective, I would rate the solution seven out of ten. I'm just cutting down three numbers due to the lacking of cloud networking and the weaker security posture.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Meraki SD-WAN
June 2026
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Arquitecto de Infraestructura y Networking at Teuno
Good features and good backup links but there is a limitation on the number of links
Pros and Cons
- "The product does have a variety of features we can work with."
- "We have had some problems doing the implementation."
- "Meraki has a limitation in the number of links that it can work. For example, in Cisco, we can work with many, many links if you link with Viptela, however, in Meraki, we just get to work with two links or a maximum number of three links including the LAN link."
What is our primary use case?
Our use cases are mostly in the financial sector.
What is most valuable?
The classifying of the applications, for example, has been a very useful feature. It helps in contract service, in traffic shaping, and in controlling the balancing between the links that they have over the internet. They have the intention of DI, the direct internet access, as the agencies on the remote side have direct internet access to be able to consume some applications in the cloud.
The product does have a variety of features we can work with.
There's a good balance between 4G and LTE. There are backups to keep the connection going. The MPLS link we had, for example, is just for a backup in case one of the two links goes down.
What needs improvement?
We have had some problems doing the implementation. We had to open a case with Cisco. The deployment was solved with Cisco's tech help.
In terms of the applications, the policies that we configured didn't work as expected. However, Cisco's tech also helped us deal with this as well.
Meraki has a limitation in the number of links that it can work. For example, in Cisco, we can work with many, many links if you link with Viptela, however, in Meraki, we just get to work with two links or a maximum number of three links including the LAN link. It was a problem. When clients need many links and you have just two links it's a problem.
For how long have I used the solution?
I've worked with the solution for a while. I've done POCs with five or six different clients.
How are customer service and support?
Technical support is quite helpful in general.
Which solution did I use previously and why did I switch?
I have worked for the last 15 years, more or less, with Cisco. For the last eight years, I have worked with Cisco and Aruba, especially with Cisco in data center technologies, in SDN technologies like ACI, like SD-Access, or SD-WAN, for example. I have worked in design as well. For example, in the design of data centers, in the designs of WAN networks, LAN networks, and Wi-Fi networks.
I have experience with Cisco Viptela, and Cisco Meraki with the MX series, which I have basically worked with within Cisco Meraki.
In wireless, I have worked in Cisco with the Cisco Ethernet, for example, and in Meraki as well, and I have worked with the MR series in the Cisco in Meraki.
How was the initial setup?
We implemented, for example, Meraki in eight places in a banking environment. We implemented the MX series and we did approach the provisioning that has the solution to develop the implementation in many places. We implemented it in more than 2,000 places - wherever they have services.
We struggled a bit with the implementation, however, we did reach out to Cisco and they were able to help us get back on track.
What about the implementation team?
Cisco technical support did end up helping us with the implementation, however, we mostly did it ourselves.
What other advice do I have?
I work in a company that is a partner of Cisco and we sell the Cisco Meraki SD-WAN solution.
We have implementations both on-premises and in the cloud.
I'd rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at Posteo
A simple to use and scalable solution that offers easy access to the API
Pros and Cons
- "The auto VPN feature is important because it automates many tasks, making things simpler and faster. It helps with setting up devices and changing configurations without manual effort."
- "The tool has challenges with features like multiple-link support, which currently only supports up to three links. Additionally, it doesn't offer router integration, and forward error correction is another missing feature. The scalability of Meraki SD-WAN is good, but there are limitations to the performance of the concentrator devices, especially in larger deployments. While the cloud scale is not an issue, the performance of the devices in branches and data centres is limited."
What is most valuable?
The auto VPN feature is important because it automates many tasks, making things simpler and faster. It helps with setting up devices and changing configurations without manual effort.
Meraki SD-WAN helps save money by monitoring applications and ensuring service levels. This gives businesses a clear view of how well their operations are running and whether service providers meet their needs.
The Meraki SD-WAN has been mainly focused on Wi-Fi in the past, but with the introduction of the client, they're likely to enhance their AI-driven initiatives. This could mean providing more predictive insights to customers, but it might take time to develop fully.
What needs improvement?
The tool has challenges with features like multiple-link support, which currently only supports up to three links. Additionally, it doesn't offer router integration, and forward error correction is another missing feature. The scalability of Meraki SD-WAN is good, but there are limitations to the performance of the concentrator devices, especially in larger deployments. While the cloud scale is not an issue, the performance of the devices in branches and data centres is limited.
This can be an issue for larger customers with high traffic volumes. The roadmap includes plans to improve scalability, but progress may be slow.
What do I think about the scalability of the solution?
I rate the tool's deployment a ten out of ten.
How are customer service and support?
The tool's support is not very good. The process is ongoing while they are not fully integrated with Cisco TAC.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, Meraki SD-WAN is quite competitive, especially compared to solutions like Fortinet. However, it's essential to consider that Meraki requires cloud orchestration, which adds to the overall cost. Overall, it's one of the most competitive solutions from Cisco for SD-WAN.
What other advice do I have?
Meraki SD-WAN is one of the best and easiest solutions to implement. It's very user-friendly, making it simple for users and partners to sell and deploy. Additionally, it offers a range of security features and the ability to integrate with SaaS platforms. However, compared to other vendors, it lacks some important features, and although they're on the roadmap, they're taking a bit longer to roll out.
The product is successful in various environments, especially in retail and specific industries like finance. Retail accounts for around 30 percent of its usage. I would rate the Meraki SD-WAN a nine on a scale of one to ten. It's simple to use, scalable and offers easy access to the API. However, it's not a perfect ten because it lacks some important features, and it is slow in terms of rolling out these features for customers.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Advisor at a recruiting/HR firm with 11-50 employees
A highly scalable and stable solution to manage traffic with easy configuration
Pros and Cons
- "The solution is pretty easy to configure."
- "Meraki SD-WAN had trouble prioritizing traffic for VoIP calls."
What is our primary use case?
We implemented Meraki SD-WAN to replace our traditional WAN infrastructure, particularly for our email and messaging system (referred to as MLSP).
We have successfully transitioned to SD-WAN. So, it's primarily used for connecting our remote sites.
What is most valuable?
I like it because it works. Moreover, the solution is pretty easy to configure.
What needs improvement?
Meraki SD-WAN had trouble prioritizing traffic for VoIP calls, specifically for Microsoft Teams. They faced challenges for sometime when you set up QoS on Meraki's access points. There are profiles available for different services, such as Microsoft Teams, which effectively put all the rules in place for you. During their SD-WAN deployment, these profiles were not accessible to them. It's possible that Meraki has since introduced them. Therefore, having profiles for different services would be beneficial.
Meraki SD-WAN could make the license cheaper; the licenses cost a fortune.
For how long have I used the solution?
I have been using Meraki SD-WAN for a year.
What do I think about the stability of the solution?
We've had a few minor things where it's gone down, but it has been stable most of the time.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
Meraki SD-WAN is pretty easy to scale. You just buy more devices; it is easy.
I rate the solution’ scalability a ten out of ten. We have about 150 users using this solution.
How are customer service and support?
The customer support has been very good. The Cisco account manager named, Luke Brennan was really very helpful. If you ring him, he'll answer, and he'll tell you what you need to know. They are good.
How was the initial setup?
The initial setup was pretty simple. We were able to do it in a day.
We did have an integrator to help while setting up.
What about the implementation team?
We've got one person in the team doing the maintenance, although we have somebody else who knows quite well that we do lean on external parties quite heavily, a company called Lixcel. Overall, we have a team of two people for maintenance.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I rate the solution’s pricing a six out of ten, where one is expensive, and ten is cheap.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at Sund Upper Secondary School
Fast and easy to maintain; comes with lifetime guarantee on the hardware
Pros and Cons
- "Having to set up a closed system singlehandedly and a lifetime guarantee on the equipment is a valuable part of this solution."
- "The area I think this solution should improve is the pricing."
How has it helped my organization?
I'm able to access various ports for simple switches and then check things, like the information that I've gotten. We use the solution on a day-to-day basis.
What is most valuable?
I like the part with the accessibility to the switches, the access point, and the firewalls. Having to set up a closed system singlehandedly and a lifetime guarantee on the equipment is a valuable part of this solution.
What needs improvement?
The area I think this solution should improve is the pricing.
For how long have I used the solution?
I have been using this solution for about five years.
What do I think about the scalability of the solution?
My impression is that this solution is quite scalable. There are around 800 users of this solution in our company right now.
How was the initial setup?
My impression is that it was quite easy to set up this solution. Our model of deployment is hybrid.
When we were first looking to implement this solution, we were looking at pre-systems as we handle this one. Even though it was the priciest one, the day-to-day basis and the security were the best.
What about the implementation team?
It was all done through a two-person team. Another member who wasn't on-site is an administrator and I was someone who is on-site. For example, the administrator sets up a new server from scratch and I take over from there, so we worked in collaboration all the time. I am also the person responsible for maintaining this solution.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.
What other advice do I have?
When it comes to giving advice to other people looking into this solution, I'd just say that this system is easy to maintain and quite secure with good quality equipment.
I would rate this solution as a whole a nine, on a scale from one to 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Specialist at a tech vendor with 10,001+ employees
A solution that needs a straightforward initial setup and offers good technical support to its users
Pros and Cons
- "Meraki SD-WAN is a scalable solution because changes are being made to the solution, enabling it to work in different environments."
- "I would like improved stability in Meraki SD-WAN."
What is our primary use case?
Meraki SD-WAN offers a platform where Cisco manages your database. The platform is cloud-based and accessible through the URL. This means that Cisco has access to all of your devices, but it also means that if you need to make changes, Cisco can control it. One of the benefits of this system is that if you experience any loss of connectivity, Cisco can support you.
What is most valuable?
Meraki SD-WAN provides an open platform for users, allowing them to tailor their bandwidth usage. Additionally, it allows you to monitor customer usage and distinguish between different types of URLs they use, which can be non-production, production, confidential, or non-confidential.
What needs improvement?
From my end, I cannot submit any details on the areas of the product that need improvement because I am currently on the audit format.
In terms of additional features that could be included in the next release of the solution, it would be useful to have proxy software that can be managed from a mobile device. As engineers, sometimes we need remote access, which can be a challenge, especially during off-shifts when we can't log in to our environment. If there was a platform that allowed us to access our credentials, it would enable us to provide support to the customer while also improving vendor productivity.
For how long have I used the solution?
I have been using Meraki SD-WAN for three years now, and in my experience, it's one of the best solutions.
What do I think about the stability of the solution?
Stability-wise, I rate this solution an eight and a half out of ten. I would like improved stability in Meraki SD-WAN. Also, it is a very user-friendly solution. So, whenever you want to implement a new site, you can get options that are user-friendly and UI-based, which are very straightforward in nature. Basically, there are no complexities involved. So, a person involved in the solution's implementation can understand everything.
What do I think about the scalability of the solution?
Meraki SD-WAN is a scalable solution because changes are being made to the solution, enabling it to work in different environments. In short, the perfect set of decisions is being made for the solution. I have experience working with the solution on a range of user scales, from 500 to 10,000 users.
Since I am a consultant currently, I won't be able to say whether I have plans to increase the solution's usage since I am presently not working on the solution.
How are customer service and support?
Meraki SD-WAN's technical support can be considered a very fast one. I rate the solution's technical support nine and a half out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used Viptela SD-WAN.
How was the initial setup?
Meraki SD-WAN’s setup is straightforward because Cisco has control over everything. The solution is deployed in a cloud environment from the first day, which has been my experience since 2013 when using cloud-based solutions was not as prevalent as it is now.
I won't be able to speak about how many days it took to deploy the solution since I am not involved in its technical part.
To deploy Meraki SD-WAN, you need to connect your devices with the Cisco cloud environment, for which you need to give the gateway from your devices, and that message needs to be connected with the Cisco environment. Once connected, Cisco will provide you with the platform to manage your devices. Since they have admin rights, everything will be managed by Cisco.
Regarding the personnel involved in the deployment and maintenance of the solution, if we consider the operations part, which includes a VCP and a person for DRP, four people are involved, including a lead and a manager.
What other advice do I have?
I believe Cisco offers some of the best solutions. Meraki's routers, switches, and wireless solutions are some of the best.
You need an open platform to work with Meraki SD-WAN, whereas Aruba can be a bit more complex. That's why Cisco Meraki SD-WAN is generally preferred. Overall, I rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Simple, manageable, scalable, stable, and straightforward to set up
Pros and Cons
- "What I found most valuable in Meraki SD-WAN is its simplicity. I also like its manageability."
- "Meraki SD-WAN improved the way my company functions because it allowed quicker time to market for connectivity, efficacy, and security, and it contributed to better expense management in terms of not using dedicated services, instead utilizing more public cloud services to establish connectivity."
- "The only area for improvement in Meraki SD-WAN is its licensing model, as well as its cost structure."
What is our primary use case?
We used Meraki SD-WAN for connectivity between our stores, primary data center, and service locations.
How has it helped my organization?
Meraki SD-WAN improved the way my company functions because it allowed quicker time to market for connectivity, efficacy, and security. It also contributed to better expense management in terms of not using dedicated services, instead utilizing more public cloud services to establish connectivity.
What is most valuable?
What I found most valuable in Meraki SD-WAN is its simplicity. I also like its manageability.
What needs improvement?
The only area for improvement in Meraki SD-WAN is its licensing model, as well as its cost structure.
For how long have I used the solution?
I have three to four years of experience with Meraki SD-WAN, and I used it in the past year.
What do I think about the stability of the solution?
Meraki SD-WAN is a stable solution. It had well-managed updates that created a pretty stable and manageable environment overall.
What do I think about the scalability of the solution?
Considering the number of locations where Meraki SD-WAN was used, I found it scalable.
How are customer service and support?
I would rate Meraki SD-WAN technical support as four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We didn't use other solutions apart from Meraki SD-WAN.
How was the initial setup?
Meraki SD-WAN had a straightforward setup.
What was our ROI?
I've seen ROI from Meraki SD-WAN.
What's my experience with pricing, setup cost, and licensing?
I don't have information on the exact cost of Meraki SD-WAN, but I'd rate it a three out of five, just because the licensing model is very much associated with the Meraki solution. Meraki has its own pricing model.
Which other solutions did I evaluate?
Other solutions were evaluated, but I can't recall which ones off the top of my head.
What other advice do I have?
Thousands of people used Meraki SD-WAN within the company. Meraki SD-WAN had a substantial deployment because the company I was in had quite a few locations. Hence, about fifteen to twenty people took care of the deployment, but to maintain and monitor Meraki SD-WAN, a minimum of two people would suffice.
There's no plan to increase Meraki SD-WAN usage because of the current economic conditions.
I'd recommend Meraki SD-WAN to others because it's easy to deploy and manage, but my advice is to be aware of the licensing and cost structure of Meraki SD-WAN.
My rating for Meraki SD-WAN is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infra-Principal Engineer-Network at Shipco IT Pvt Ltd
The traffic shaping feature is valuable and we can enable per-client bandwidth, but it needs to support more internet lines
Pros and Cons
- "The best feature we're using is the packet shaping."
- "It is very user-friendly, and it doesn't take much time to configure the simple dashboard."
- "The product should be able to support more than three internet lines."
- "The solution can only support two up-links, so if you have three internet lines, there is not a provision to connect the third internet line."
What is most valuable?
The best feature we're using is the packet shaping. We can feed the traffic shaping rules according to our requirements, so if we need application-based packet shaping, we can configure it. If we want URL-based traffic shaping, we can do that too.
Also, we can enable per-client bandwidth according to our requirements.
What needs improvement?
The solution can only support two up-links, so if you have three internet lines, there is not a provision to connect the third internet line. There is a provision to use the cellular data like a dongle, and you can use that dongle to connect the third line. We need that feature because we need to have three internet lines. The product should be able to support more than three internet lines.
For how long have I used the solution?
I've been working with Meraki for the last four and a half years.
What do I think about the stability of the solution?
It is stable for my business requirements. Some of our locations are assembly branches, so we use MX60 at those locations. We use that effective product for user compatibility, and we haven't had any issues.
What do I think about the scalability of the solution?
The solution is scalable. We have 100 locations using this solution.
How are customer service and support?
We had a licensing issue, so we contacted the support team and got a response. I would rate their help as a four out of five.
Which solution did I use previously and why did I switch?
Previously, we were using the MPLS network. We then removed the MPLS network and installed Meraki products, which are compatible with this technology, so that's why we're using this product now.
How was the initial setup?
The initial setup is very easy, you just need to configure the IP addresses, gateway, subnet mask, and DNS. Once it's connected to the internet, you have to claim the device on the dashboard, and then the dashboard will automatically show if it's online or not. Once it is online, you can configure the policies, as per your requirements, through the dashboard. The remaining part of the setup can be performed and configured on the dashboard.
It takes around 15 to 20 minutes to configure it.
What's my experience with pricing, setup cost, and licensing?
We have a yearly license.
What other advice do I have?
You can use this solution for SMB branches according to your requirements. At this time, you cannot use Meraki on a single device, so suppose you have a core suite, distribution suite, and access suite. If you're a data center, you cannot use the solution at this point.
I would rate this solution as an eight out of ten. It is very user-friendly, and it doesn't take much time to configure the simple dashboard.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder & CEO at 7Array Solutions private limited
Can integrate multiple stacks and have single-pane-of-glass accessibility
Pros and Cons
- "The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki."
- "The technical support for this solution is absolutely superb."
- "Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity."
What is our primary use case?
We use it to provide our customers with a single dashboard for visibility, monitoring, and control across the networks. It makes it easy for us to integrate particular services with the customer's overall requirements.
What is most valuable?
The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki.
What needs improvement?
Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity.
In a future release, I would like to see integration with a security solution like Cisco Umbrella. This will give complete visibility on a single dashboard.
For how long have I used the solution?
We started using this solution six months ago.
The data plane is installed on-premises, and the management plane is in the cloud.
What do I think about the stability of the solution?
It's very stable, and the overall cloud availability or management plan availability is almost 99.5%. It is absolutely awesome.
What do I think about the scalability of the solution?
You can scale it at any level; there is no limit to the scalability. The best part is that it can be managed remotely. You do not have to send in an engineer. You just have to send the box to the customer, and they just have to plug it into the network. You can configure Meraki devices right from the workplace.
How are customer service and support?
The technical support for this solution is absolutely superb. It's available 24/7. If our engineers are facing any issues, technical support is always available.
The replacement cycle is absolutely superb. Cisco support is globally number one, and I would give them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very simple.
What's my experience with pricing, setup cost, and licensing?
The price can vary depending on the challenges that you need to address. When you look at the stability and reliability against the price, you absolutely get the value for the price.
What other advice do I have?
I would recommend Meraki SD-WAN to those who have multiple sites across several different geographical locations and to those who really want to connect their branch offices, their depos, their factories, etc.
On a scale from one to ten, I would rate Meraki SD-WAN at nine.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.
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