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Nader-Elmansi - PeerSpot reviewer
Presales System Engineer at a computer software company with 501-1,000 employees
Reseller
Nov 9, 2023
An easy to use SD-WAN solution to connect users across various station

What is our primary use case?

Meraki SD-WAN is connected to branches and the data center. You can also connect branches or connect remote users to their respective offices. It enables users working in hybrid environments, whether from the office or home, to access their applications on the cloud.

What is most valuable?

Firstly, the solution manages other market products on the same dashboard. It is very simple and can be managed in three clicks. Secondly, There are many device models on Meraki MX devices. Also, it has a license with variable duration from one year to five years.

What needs improvement?

The product supports small and medium business solutions. It could be improved to support more enterprise use cases.

The solution can support more security features like the Cisco firewall.

For how long have I used the solution?

I have been using Meraki SD-WAN for three years.

Buyer's Guide
Meraki SD-WAN
September 2026
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,683 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product’s stability is very perfect.

What do I think about the scalability of the solution?

The solution’s scalability is awesome. You can scale it up.

We recommend this solution to small and medium-sized businesses.

How was the initial setup?

The initial setup is simple and common.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

Meraki SD-WAN is a combination of two products: Firewall and router. When you compare these options with other vendors, you will not find the same as Meraki. Meraki is best for small and medium business solutions.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Senior Advisor at a recruiting/HR firm with 11-50 employees
Real User
Jul 16, 2023
A highly scalable and stable solution to manage traffic with easy configuration
Pros and Cons
  • "The solution is pretty easy to configure."
  • "Meraki SD-WAN had trouble prioritizing traffic for VoIP calls."

What is our primary use case?

We implemented Meraki SD-WAN to replace our traditional WAN infrastructure, particularly for our email and messaging system (referred to as MLSP).

We have successfully transitioned to SD-WAN. So, it's primarily used for connecting our remote sites.

What is most valuable?

I like it because it works. Moreover, the solution is pretty easy to configure.

What needs improvement?

Meraki SD-WAN had trouble prioritizing traffic for VoIP calls, specifically for Microsoft Teams. They faced challenges for sometime when you set up QoS on Meraki's access points. There are profiles available for different services, such as Microsoft Teams, which effectively put all the rules in place for you. During their SD-WAN deployment, these profiles were not accessible to them. It's possible that Meraki has since introduced them. Therefore, having profiles for different services would be beneficial.

Meraki SD-WAN could make the license cheaper; the licenses cost a fortune.

For how long have I used the solution?

I have been using Meraki SD-WAN for a year. 

What do I think about the stability of the solution?

We've had a few minor things where it's gone down, but it has been stable most of the time.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

Meraki SD-WAN is pretty easy to scale. You just buy more devices; it is easy.

I rate the solution’ scalability a ten out of ten. We have about 150 users using this solution.

How are customer service and support?

The customer support has been very good. The Cisco account manager named, Luke Brennan was really very helpful. If you ring him, he'll answer, and he'll tell you what you need to know. They are good.

How was the initial setup?

The initial setup was pretty simple. We were able to do it in a day.

We did have an integrator to help while setting up.

What about the implementation team?

We've got one person in the team doing the maintenance, although we have somebody else who knows quite well that we do lean on external parties quite heavily, a company called Lixcel. Overall, we have a team of two people for maintenance. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. I rate the solution’s pricing a six out of ten, where one is expensive, and ten is cheap.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Meraki SD-WAN
September 2026
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,683 professionals have used our research since 2012.
reviewer2128749 - PeerSpot reviewer
Owner at a computer software company with 11-50 employees
Real User
Mar 22, 2023
Easy to use with a quick setup and excellent reliability
Pros and Cons
  • "The solution is easy to use."
  • "Technical support could be more knowledgeable and responsive."

What is our primary use case?

We primarily use the access points and switches for remote locations for a client. We have 100 or more remote offices, and we connect those together to a data center in Florida.

What is most valuable?

We like that it is cloud-enabled.

The solution is easy to use. It's so simple to set up and connect the connection points. We don't require any static IPs or anything like that on our ISPs. It's very quick and easy.

It is stable and reliable.

The solution can scale so long as you are scaling Meraki products together. 

It offers a very good "single pane of glass," which helps with management and visibility.

What needs improvement?

I don't have any notes for improvement. 

Technical support could be more knowledgeable and responsive. 

You do have to pay for the solution in perpetuity. 

For how long have I used the solution?

I've used the solution for six or seven years. 

What do I think about the stability of the solution?

The stability is pretty good. I'd rate it an eight or nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is very scalable as long as it is a Meraki-to-Meraki environment. 

I'd rate the scalability eight out of ten. 

How are customer service and support?

Technical support isn't the best. They aren't as responsive as we would like. The quality of the techs needs to be better. They need to be more knowledgeable. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution is very simple to set up, and we don't need any static IPs from our ISPs. This simplifies things. 

I'd give the ease of setup a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

Meraki's a subscription service. You "pay forever," and in that sense, it can be a little expensive. That said, I'd rate it seven out of ten in terms of affordability. 

What other advice do I have?

I'm a customer and end-user. 

Other than warning people that it is a subscription, this does offer a single pane of glass which makes it easy to manage if you have multiple sites.

I'd rate the solution nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Akshay Kharkar - PeerSpot reviewer
Network Engineer at Manschaft IT Pvt Ltd
Real User
Dec 21, 2022
Helps route traffic to data centers without separate internet connections
Pros and Cons
  • "If there are multiple network connectivities in an organization, Meraki creates an AutoVPN. It creates a channel automatically."
  • "The granularity could be improved."

What is our primary use case?

Instead of having MPLS or direct, separate internet connections at each branch location, we can use SD-WAN to route the traffic to data centers. If someone is hosting applications or other web servers in a data center, we can route that traffic toward the data center where the application server is located, and they can access a wired local service provider.

It's deployed on the cloud and can be managed from the cloud. It only needs to be connected to the internet, and then it will start communicating with the Meraki Cloud. If it's connected to the cloud, it will sync the configuration on the cloud to that device.

What is most valuable?

Meraki AutoVPN is an interesting feature. If there are multiple network connectivities in an organization, Meraki creates an AutoVPN. It creates a channel automatically.

The UI is user-friendly.

What needs improvement?

The granularity could be improved. It's not very granular for URL filtering or content filtering. If you want to do a specific route or a specific rule, that feature is lagging a bit. 

The stability could also be improved.

For how long have I used the solution?

I have used Meraki SD-WAN for two years.

What do I think about the stability of the solution?

I would rate the stability as eight out of ten. It's quite stable, but we've had issues in the past.

What do I think about the scalability of the solution?

I would rate the scalability as eight out of ten.

How are customer service and support?

I would rate technical support as nine out of ten. Support is pretty knowledgeable and assists us in whatever manner they can. It can take about 30 to 45 minutes  to connect because of longer hold times.

How was the initial setup?

Setup is easy and straightforward. Deploying the SD-WAN hardware needs to be done statically. Once you have found the IP address, it connects to the internet. That's the only thing where physical assistance is required. The rest can be managed via cloud.

If you're doing the deployment remotely, only one remote person and one technician is needed. If you are onsite, then one person can do the deployment.

What about the implementation team?

We did the implementation in-house. The documentation on their portal explains everything. We just had to go through the documents if we needed any assistance. It was pretty helpful.

What other advice do I have?

I would rate this solution as eight out of ten.

For a larger enterprise level customer, I would recommend the MX450 or MX400 series.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Thomas Christen - PeerSpot reviewer
Consultant at Bechtle
Real User
Sep 28, 2022
Useful Auto VPN feature
Pros and Cons
  • "The most valuable feature of Meraki SD-WAN is the Auto VPN."
  • "Meraki SD-WAN could improve by adding wireless access time-scheduled and overall capabilities."
  • "The price of Meraki SD-WAN could improve, it is expensive when compared to other solutions on the market, such as Aruba."

What is our primary use case?

We mainly use Meraki SD-WAN for connecting sites.

What is most valuable?

The most valuable feature of Meraki SD-WAN is the Auto VPN.

What needs improvement?

Meraki SD-WAN could improve by adding wireless access time-scheduled and overall capabilities.

For how long have I used the solution?

I have been using Meraki SD-WAN for approximately six years.

What's my experience with pricing, setup cost, and licensing?

The price of Meraki SD-WAN could improve, it is expensive when compared to other solutions on the market, such as Aruba.

What other advice do I have?

We have approximately 50 customers using this solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited
Real User
Aug 30, 2022
Can integrate multiple stacks and have single-pane-of-glass accessibility
Pros and Cons
  • "The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki."
  • "The technical support for this solution is absolutely superb."
  • "Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity."

What is our primary use case?

We use it to provide our customers with a single dashboard for visibility, monitoring, and control across the networks. It makes it easy for us to integrate particular services with the customer's overall requirements.

What is most valuable?

The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki.

What needs improvement?

Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity.

In a future release, I would like to see integration with a security solution like Cisco Umbrella. This will give complete visibility on a single dashboard.

For how long have I used the solution?

We started using this solution six months ago.

The data plane is installed on-premises, and the management plane is in the cloud.

What do I think about the stability of the solution?

It's very stable, and the overall cloud availability or management plan availability is almost 99.5%. It is absolutely awesome.

What do I think about the scalability of the solution?

You can scale it at any level; there is no limit to the scalability. The best part is that it can be managed remotely. You do not have to send in an engineer. You just have to send the box to the customer, and they just have to plug it into the network. You can configure Meraki devices right from the workplace.

How are customer service and support?

The technical support for this solution is absolutely superb. It's available 24/7. If our engineers are facing any issues, technical support is always available.

The replacement cycle is absolutely superb. Cisco support is globally number one, and I would give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

The price can vary depending on the challenges that you need to address. When you look at the stability and reliability against the price, you absolutely get the value for the price.

What other advice do I have?

I would recommend Meraki SD-WAN to those who have multiple sites across several different geographical locations and to those who really want to connect their branch offices, their depos, their factories, etc.

On a scale from one to ten, I would rate Meraki SD-WAN at nine.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Manager at Farmacias Benavides SAB de CV
Real User
Aug 19, 2022
Scalable, reliable, and simple setup
Pros and Cons
  • "Meraki SD-WAN is scalable."
  • "Meraki SD-WAN has an easy installation."
  • "The security could improve in Meraki SD-WAN."

What is our primary use case?

We use Meraki SD-WAN for SD-WAN and WiFi.

What needs improvement?

The security could improve in Meraki SD-WAN.

For how long have I used the solution?

I have been using Meraki SD-WAN for approximately three years.

What do I think about the stability of the solution?

The stability of Meraki SD-WAN is good.

What do I think about the scalability of the solution?

Meraki SD-WAN is scalable.

We have approximately 5,000 people using this solution in my company.

How are customer service and support?

The support that is provided by Meraki SD-WAN could be improved by providing help with security.

How was the initial setup?

Meraki SD-WAN has an easy installation.

What other advice do I have?

I would recommend this solution to others, it is very good.

I rate Meraki SD-WAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HORACIO ELMAN - PeerSpot reviewer
Network Administrator at Jushi
Real User
Aug 13, 2022
Straightforward to set up with good speed and good added security
Pros and Cons
  • "The solution is stable."
  • "The speed at which we can change from one provider to another has been great."
  • "It's a matter of cost and expenses that we may take some issue with."
  • "The licensing is very expensive. The fact that it does not recognize our cost from the previous licenses is a big drawback."

What is our primary use case?

The solution has the ability to jump from one ISP to another with minimum downtime.

What is most valuable?

The speed at which we can change from one provider to another has been great.  

The added security has been useful. However, we are barely using all the capabilities of SD-WAN.

It's easy to set up. 

The solution is stable.

The scalability has been good.

What needs improvement?

The feature that we are interested in is working perfectly. It's a matter of cost and expenses that we may take some issue with.

For how long have I used the solution?

We've used the solution for a while.

What do I think about the stability of the solution?

As far as we can tell, the stability's great. The speed is great. We didn't experiment with it that much to have the opportunity to really see any faults. We've just come in and tried to catch up with everything that was going on.

What do I think about the scalability of the solution?

The solution can scale well. 

We plan to increase it as much as can once we feel comfortable with the features of the product.

Which solution did I use previously and why did I switch?

We did not previously use a different product. We tried Meraki first.

How was the initial setup?

It is very straightforward to set up. We have two firewalls connected to the device. We're using Meraki since we're a Meraki user, and it makes sense to start with what we have. Basically, we take it from there. We have all our sites on Meraki, so it's the basic starting point.

What's my experience with pricing, setup cost, and licensing?

The licensing is very expensive. 

The fact that it does not recognize our cost from the previous licenses is a big drawback. The price covers the licensing and the box itself. 

Which other solutions did I evaluate?

We are looking at other options right now. 

What other advice do I have?

We deal with a reseller. We have 58 different networks. However, none of them has a particular server. We're using it to interconnect. We're using it all over the state. 

I'd advise potential new users to understand the costs that are likely involved first. 

I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wilson Salas - PeerSpot reviewer
Arquitecto de Infraestructura y Networking at Teuno
Real User
Jun 12, 2022
Good features and good backup links but there is a limitation on the number of links
Pros and Cons
  • "The product does have a variety of features we can work with."
  • "We have had some problems doing the implementation."
  • "Meraki has a limitation in the number of links that it can work. For example, in Cisco, we can work with many, many links if you link with Viptela, however, in Meraki, we just get to work with two links or a maximum number of three links including the LAN link."

What is our primary use case?

Our use cases are mostly in the financial sector. 

What is most valuable?

The classifying of the applications, for example, has been a very useful feature. It helps in contract service, in traffic shaping, and in controlling the balancing between the links that they have over the internet. They have the intention of DI, the direct internet access, as the agencies on the remote side have direct internet access to be able to consume some applications in the cloud.

The product does have a variety of features we can work with.

There's a good balance between 4G and LTE. There are backups to keep the connection going. The MPLS link we had, for example, is just for a backup in case one of the two links goes down.

What needs improvement?

We have had some problems doing the implementation. We had to open a case with Cisco. The deployment was solved with Cisco's tech help. 

In terms of the applications, the policies that we configured didn't work as expected. However, Cisco's tech also helped us deal with this as well. 

Meraki has a limitation in the number of links that it can work. For example, in Cisco, we can work with many, many links if you link with Viptela, however, in Meraki, we just get to work with two links or a maximum number of three links including the LAN link. It was a problem. When clients need many links and you have just two links it's a problem.

For how long have I used the solution?

I've worked with the solution for a while. I've done POCs with five or six different clients.

How are customer service and support?

Technical support is quite helpful in general.

Which solution did I use previously and why did I switch?

I have worked for the last 15 years, more or less, with Cisco. For the last eight years, I have worked with Cisco and Aruba, especially with Cisco in data center technologies, in SDN technologies like ACI, like SD-Access, or SD-WAN, for example. I have worked in design as well. For example, in the design of data centers, in the designs of WAN networks, LAN networks, and Wi-Fi networks.

I have experience with Cisco Viptela, and Cisco Meraki with the MX series, which I have basically worked with within Cisco Meraki.

In wireless, I have worked in Cisco with the Cisco Ethernet, for example, and in Meraki as well, and I have worked with the MR series in the Cisco in Meraki.

How was the initial setup?

We implemented, for example, Meraki in eight places in a banking environment. We implemented the MX series and we did approach the provisioning that has the solution to develop the implementation in many places. We implemented it in more than 2,000 places - wherever they have services.

We struggled a bit with the implementation, however, we did reach out to Cisco and they were able to help us get back on track.

What about the implementation team?

Cisco technical support did end up helping us with the implementation, however, we mostly did it ourselves. 

What other advice do I have?

I work in a company that is a partner of Cisco and we sell the Cisco Meraki SD-WAN solution.

We have implementations both on-premises and in the cloud. 

I'd rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SivaKumar6 - PeerSpot reviewer
Business Development Manager at Westcon-Comstor
Reseller
May 30, 2022
Interface is really well driven and very mature; it delivers and is secure
Pros and Cons
  • "The Meraki interface is really well driven and very mature."
  • "I believe this solution does a perfect job, it delivers what it's supposed to do and it's secure."
  • "There is still some work to do when it comes to AI."
  • "I think Meracki still has some work to do in terms of catching up with other companies when it comes to AI."

What is our primary use case?

I am the architecture lead.

What is most valuable?

I believe this solution does a perfect job. It delivers what it's supposed to do and it's secure. The Meraki interface is really well driven and very mature. I like that it's a dashboard on the cloud so profile settings can be done from anywhere.

What needs improvement?

I think Meracki still has some work to do in terms of catching up with other companies when it comes to AI. 

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

When it comes to scalability, there's no compromise with Cisco, there is always scalability. 

How are customer service and support?

Our technical support is local, from Saudi Arabia, and I believe the Smart Tech function is really awesome. 

How was the initial setup?

The initial setup is straightforward, everything is built-in, and it's plug-and-play.

What's my experience with pricing, setup cost, and licensing?

You need to pay for quality. We don't have a problem with the price but I know there is competition. We have an enterprise contract with Cisco. 

What other advice do I have?

I take this solution 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user