What is our primary use case?
The use cases for MetaDefender involve checking an endpoint, such as a laptop or USB, to ensure that they are safe, clean, and meet security policy before they connect to the network. I can use it for malware and unknown devices' security status.
What is most valuable?
The best feature of MetaDefender is that it can isolate USB devices from the connected network, blocks malware and unsafe files, and ensures all endpoints follow security policy, so that my organization remains safe and reduces the risk of these threats.
I find MetaDefender effective when it comes to blocking or sanitizing content based on the policies in place because it removes hidden threats and scans devices and endpoints, protecting the environment against unknown and advanced attacks.
The integration of Multi-Scanning and Content Disarm and Reconstruction affects my data security operations positively as it is easy to integrate into my environment.
I find the multi-scanning mechanism and content disarm and reconstruction features beneficial for data security, as MetaDefender's endpoint creates a secure layer to protect my organization from threats and attacks.
The main benefits that MetaDefender brings include isolating USB devices from attacks, removing hidden threats such as malware and malicious attacks, and protecting against unknown and advanced attacks.
My impression of the detection rates provided by MetaScan Multi-Scanning is that they are good, as the scanning of MetaDefender removes hidden threats, detects known issues, and protects devices from unknown malware and attacks.
I assess the effectiveness of Deep CDR in reconstructing files safely without signatures. CDR used in MetaDefender effectively removes dangerous and unsafe attacks by taking a file, removing risky parts, and delivering a clean version to the user, as it removes scripts, hidden links, and malicious components.
I use Adaptive Sandbox Analysis and a sandbox to detect advanced threats, as it receives files, runs them in a VM environment, and discovers the behavior of these files, allowing safe files to return while blocking any that behave poorly.
I find that the features of MetaDefender are strong, and its work is effective for scanning and securing the environment from malware and operates well.
What needs improvement?
I am not using the expanded file type and archive coverage feature because I was unaware of it.
I am not using the enhanced reporting and audit visibility features, and I am unsure about them.
Regarding the reporting, analytics, and audit visibility, I cannot provide a comprehensive answer. I do not know if the audit requirements help me with deep enhanced reporting and audit visibility in MetaDefender.
I have not noticed any improvements in workflow automation with recent enhancements to policy orchestration and engine parallelization.
What I would like to see improved in MetaDefender includes reducing the high cost of the license, as the pricing is very high.
Functionality-wise, I find installation and setup very difficult, and I needed support to help me understand the setup of MetaDefender. The process requires good planning and understanding of the environment to configure it, as the integration with policies takes more time to build and requires more experience.
For how long have I used the solution?
I have been using MetaDefender for one year.
What do I think about the stability of the solution?
When it comes to stability, I find it stable as it maintains good external stability with good availability and no major issues. The setup is difficult, but generally, the product stability is good.
What do I think about the scalability of the solution?
I find it scalable, as more users can work smoothly without any crashing or slowing down.
How are customer service and support?
I evaluate customer service and technical support as good, as they respond in a timely manner.
Which solution did I use previously and why did I switch?
Before MetaDefender, I used EDR, which is the product that I used before switching to MetaDefender.
How was the initial setup?
The deployment process was difficult; I needed a vendor to help me because the setup of MetaDefender is complex.
What about the implementation team?
SIS helped me to deploy MetaDefender.
What was our ROI?
I believe it is worth the money, as it brings time-saving, cost-saving, and efficiency improvements, especially in large environments. However, in smaller environments, it incurs high costs. Overall, it is good because it has many features for scanning and cleaning the environment from malware and saves time.
What's my experience with pricing, setup cost, and licensing?
I do not find it cost-effective, as the costing is high.
Which other solutions did I evaluate?
I decided to switch to MetaDefender because Kaspersky could only detect malware but not take action, whereas MetaDefender detects and prevents threats simultaneously.
I chose MetaDefender because it is capable of adding multi-layered security that prevents threat detection and removes unknown threats, working without signature-based detection, which is beneficial.
What other advice do I have?
I recommend MetaDefender to others because it is effective, has high stability, and is beneficial for environments. I have rated this review a ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.