MetTel’s Cloud Contact Center is a unified contact center solution that brings
agility and efficiency to both you and your customers’ experiences. Our
deployment is simple, quick and avoids a risky “rip and replace” approach
whether you’re a new business, a mid-size business looking to grow, or a large enterprise.
| Product | Market Share (%) |
|---|---|
| MetTel Cloud Contact Center | 0.0% |
| Genesys Cloud CX | 21.1% |
| Amazon Connect | 19.9% |
| Other | 59.0% |
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