Microsoft Azure API Management Reviews

Using an API management tool was new for us and it's definitely brought us a lot of value since implementation.

The way the solution integrates with other Azure services is its most valuable aspect.

The portal where we publish the APIs could be improved. Maybe this is because we didn't configure it. It is quite easy to bypass API management because we have a lot of information shared on the portal, where we publish our APIs. I worry there is potential for a security breach in the API publishing. There needs to be more security available on terms of the way we publish them.

We've been using the solution for three years now.

The solution is quite stable. We have no issues with it. there have been no crashes and we haven't experienced bugs or glitches. It's been quite reliable.

The solution is totally scalable. If a company needs to build out the solution to expand it, they can do so easily.

Support is very good. We have a direct line of contact with Microsoft product management's technical support. Contacting Microsoft has been very easy. It's perfect.

I did not participate in the installation. However, from the information I have received, it was quite difficult. It wasn't difficult because of the solution itself but because, for us, it was a totally new solution. We had no experience with it. If a company has a lot of experience with Azure API Management, it would be rather straightforward.

The pricing of the product is reasonable. It was one of the selling points for us when we were looking for a solution for our company.

We did evaluate a few other solutions before ultimately going with Microsoft. We looked at MuleSoft, for example, but it was a totally new environment for us. Another solution didn't have the level of maturity we wanted in a cloud product. Microsoft was also new, however, we had a lot of contacts there and we had all of their interfaces. After looking at the pricing and features, it ended up being the best option.

So far, we've been very happy with the solution.

I'd rate it eight out of ten overall.

We have company-wide APIs which are hosted in Niger, and some of the external clients access the applications via the API, and we provide the post-data information. The clients get their data from our larger API.

The way the API management handles the calls and call throttling is excellent. 

The API management and the hosting of the API platform are great.

We haven't used API model that much, so I'm not in a good position to say recommendations as we are still exploring the Azure API management. We need more time to fully take in the solution before pointing our its flaws.

The documentation could be improved for the customer. The instructions on the district API and the initial stages of working with the solution need to be documented better so that users are more informed and they can have an improved experience.

I've been using the solution for three years now.

The stability of the solution is good. We haven't had any issues. I can't recall bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability of the solution is very good. If a company needs to expand it, it should be able to do so quite easily.

Currently, we have between 500-600 users in our organization on the solution.

We haven't really used technical support too often. Therefore, I can't really speak to their level of knowledge or responsiveness to issues.

We previously used IBM Open Shift. We switched due to the fact that the company was going to Azure and we didn't want multiple clients.

The initial setup isn't too difficult and doesn't take too long. You need to handle it to have the management gateway. Of course, every time it is deployed, then it needs to be configured to work with API. That could take some time.

For the deployment and maintenance, the size of the team you need depends on the project. We had a couple of developers on ours, for example.

I assisted with the implementation. I tend to handle it myself.

It's my understanding that the licensing is very clear. However, I'm not involved in it in any way, and therefore, I'm not sure what the cost structure is. 

We're just a customer. 

We do plan to continue to use the product going forward.

I'm not sure if I would recommend the solution. It depends on how their organization and architecture is, and if they're doing on-prem or cloud, depending on the requirement. It's very hard to say.

That said, I would rate it overall at eight out of ten.

We have been using this solution to protect our APIs and to decouple our APIs between the host versus the outside world. It operates as a gateway pattern in front of the APIs.

We use this solution for API rate limiting and for its security features against DDoS.

The scalability of this solution could be improved. The volume which the API Management task service can handle needs to be improved. Cost wise, this solution could be optimized.

This is a stable solution.

This is not a scalable solution. 

The customer service and support for this solution is average. They have not been able to provide a solution to some of the challenges we have faced. 

Neutral

The initial setup is not complex as this is a PaaS-based solution.

This is an expensive solution. 

I would advise others to evaluate their volumes, nonfunctional requirements, and just check whether the NFR performance metrics of API Management has been met. Otherwise, better take a trade-off between, because we have gone through the hard path, tried everything using it, and then we have moved from API Management to Apigee.

I would rate this solution a seven out of ten. 

The integration with Azure Active Directory is a good security feature for authentication and authorization. There is multifactor authentication. You can also use all of the Azure AD features integrated with API Management. 

There is always room for improvement. There should be more analytics abilities so you can know how much traffic there is. Log Analyzer isn't well integrated with this solution. 

I have been using this solution for two to three years.

It's on the cloud, we don't have any hiccups or problems with the stability. 

The technical support is pretty good. Sometimes it's slow. It depends on each case. Sometimes they need to engage with the US and there's a big time difference between there and Australia so it takes longer. 

Our public APIs are mostly in Axway. B2C APIs are a combination of Azure and AWS. Cost is a big difference. Axway offers two solutions. One on-prem and the other option is cloud. It's not a SAS solution, they host us in AWS but we can push the costs for version upgrades. It's much more expensive than Azure or AWS.

You have to read about how to do it four or five times and then you can implement it. It's a publicly accessible API so it needs a security layer and then you can secure it. Otherwise, anybody can access it. You need proper controls, authentication, and authorization. You need to sort this out first. 

I would recommend doing a combination of AWS API Gateway and Azure API Management. You can authenticate APIs in Azure Active Directory and from there you expose all of your serverless components and use them as a backend with Azure. But it depends on what your use case is. It can be used as a combination or as a standalone. 

I would rate it an eight out of ten. 

To make it a ten, there should be better analytics features so we can know how our product is performing. 

It is easy to use. 

They need to work on the third party integrations. 

I have experience with Microsoft Azure API Management. 

The technical support team is good. 

Positive

The initial setup is straightforward. 

Microsoft is competitively priced. 

Overall, I would rate the solution a seven out of ten. 

I'm in the telecom domain and I have used Microsoft Azure API Management in cost and order management in the order process.

Microsoft Azure API Management's most valuable features are the microservices we used to use. They were API callers to receive communication with the network and building system, to complete the request. The response would be through the processing system.

I have been using Microsoft Azure API Management for approximately one year.

Microsoft Azure API Management is stable.

Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel.

We have approximately 500 to 800 internal users using this solution with three applications in operation.

We do not have plans to increase usage.

We have not contacted technical support. We have our own team.

The cloud deployment of Microsoft Azure API Management could be better.

Our team of 14 to 15 members implements and supports the solution.

I would recommend this solution to others.

I rate Microsoft Azure API Management a seven out of ten.

I am an end user of Microsoft Azure API Management. We integrate Azure API Management in our IT infrastructure as we already have an Azure cloud. API is already readily integratable in Azure because Azure is a cloud platform, and API Management comes with it. Our applications are in Azure cloud.

Azure API Management's service monitoring is not as good as an independent product used for service monitoring. There are dedicated products for service monitoring, so we prefer those dedicated products because the inbuilt capabilities are not exhaustive or comprehensive.

The simplicity to learn and apply using API Management is valuable. Another advantage is the ease of integration with Azure.

Expansion to global regions is a point for improvement, as licensing is costly. A new installation in a different region requests a new subscription. For test management, preproduction management, and production, all require separate subscriptions, resulting in higher costs. 

Additionally, only the premium subscription allows for private IPs. Even for lower environments like test environments, a premium subscription is required, which is limiting.

I have been using the solution for close to two years.

I rate the stability eight out of ten.

I rate scalability seven out of ten.

I rate their technical support eight out of ten.

Positive

We previously used Kong. Our organization chose Azure as the cloud platform for its applications, preferring products that come from Microsoft and are already available on Azure, so we switched to Microsoft Azure API Management.

Initial installation would take only a few hours. Setting up the entire environment took about two to three working days.

Initially, it appeared to be a low-cost solution, but the need for separate subscriptions for every environment and sometimes a high-end subscription for lower environments has increased the cost significantly. The solution seemed cheap initially. However, it ended up being more expensive than expected.

I would recommend Microsoft Azure API Management to others. It's cost-effective for medium to small-scale organizations that do not need a global presence. However, larger global organizations might find better alternatives.

I'd rate the solution seven out of ten.

I have been using Microsoft Azure API Management as a consultant, primarily recommending it for enterprises.

The solution helps in securing AI projects by providing governance and control through API management.

The most valuable feature is its role as a linchpin in AI Hub architecture, enhancing data handling.

The pricing model needs improvement, as some enterprise features are expensive.

I have been dealing with Microsoft Azure API Management for a few years.

Generally, I am satisfied with the performance, scalability, and technical support.

The performance and scalability of the solution are good.

The technical support quality could be better, although the issue is not significant.

Positive

I did not work with anything similar before Microsoft API Management.

I did not face any issues during the initial setup.

I did not face any challenges with the implementation.

Some of the enterprise features are quite expensive. A better pricing model is needed.

I recommend considering Kong if Microsoft API Management does not fit the budget.

I would recommend Microsoft Azure API Management to those on the Microsoft platform. If not on Azure, consider looking into Kong.

I'd rate the solution eight out of ten.