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Rajendra Dhaundiyal - PeerSpot reviewer
Technical Solutions Architect at a computer software company with 201-500 employees
Reseller
Jan 16, 2024
Helps developers to securely expose their APIs to external and internal customers
Pros and Cons
  • "It's a very robust tool. So you see that there is a developer portal which can be used by developer or the vendors as well. And other external partners to create keys and manage their own APIs. The other thing is that they have a lot of policies there are too many options within API. So I do the difficult to tell one, but probably I would say, like, proxy sorry. The policies is one of the thing wherein you can just configure the policies and modify the behavior of the APIs."

    What is most valuable?

    It's a very robust tool. There is a developer portal that can be used by developers, vendors and other external partners to create keys and manage their APIs. 

    Enables you to configure the policies and modify the behavior of the APIs.

    What needs improvement?

    VNet integration facility is only available in the premium version so that is a drawback.

    For how long have I used the solution?

    I have been using Microsoft Azure API Management for six to seven years.

    What do I think about the stability of the solution?

    It is a stable solution.

    Buyer's Guide
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    What do I think about the scalability of the solution?

    It is a scalable solution. The size of the clients depends mostly on the type of solution they are using. I rate the scalability an eight out of ten.

    How are customer service and support?

    The technical support team is easily approachable

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy. It takes a lot of time to deploy it. They are coming out with a feature that is supposed to shorten how long it takes.

    What's my experience with pricing, setup cost, and licensing?

    Microsoft Azure is an expensive solution not for the large enterprises but for medium and small.

    What other advice do I have?

    I rate the overall solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Pardhasaradhy Kolachina - PeerSpot reviewer
    Principal Architect at a engineering company with 1,001-5,000 employees
    Real User
    Top 10
    Jan 16, 2024
    Can be used for integration across multiple services and API marketplace solutions
    Pros and Cons
    • "The most valuable features of the solution are its importing and publishing."
    • "The solution’s security and performance could be improved."

    What is our primary use case?

    Microsoft Azure API Management is used for integration across multiple services, API marketplace solutions, and information exchange solutions.

    What is most valuable?

    The most valuable features of the solution are its importing and publishing.

    What needs improvement?

    The solution’s security and performance could be improved.

    For how long have I used the solution?

    I have been using Microsoft Azure API Management for four to five years.

    What do I think about the stability of the solution?

    I rate Microsoft Azure API Management an eight out of ten for stability.

    What do I think about the scalability of the solution?

    Our clients for the solution are small, medium and enterprise businesses.

    I rate Microsoft Azure API Management an eight out of ten for scalability.

    How are customer service and support?

    Microsoft provides good premier support, but its general customer support is not that great.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    I rate Microsoft Azure API Management a seven out of ten for the ease of its initial setup.

    What about the implementation team?

    The solution can be deployed in five to ten minutes.

    What's my experience with pricing, setup cost, and licensing?

    On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

    What other advice do I have?

    Microsoft Azure API Management is a cloud-based solution. Microsoft Azure API Management is a flexible, scalable, and easy-to-use solution.

    Overall, I rate Microsoft Azure API Management an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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    David Viana - PeerSpot reviewer
    Cloud systems architect at a tech consulting company with 51-200 employees
    Real User
    Top 5Leaderboard
    Feb 25, 2023
    Easy to install, provides good monitoring, and technical support but the API Gateway could be improved
    Pros and Cons
    • "The most valuable feature of Microsoft Azure API Management is monitoring. When compared with Apigee, I prefer Microsoft Azure API Management."
    • "I would like to see more integration with other platforms, as well as increased security."

    What is our primary use case?

    Microsoft Azure API Management provides customers with customized solutions for various use cases and situations, allowing them to deploy their API strategy and products while also managing and protecting APIs.

    It provides solutions for architecting, deploying, and monitoring APIs with other Azure services. 

    Users can manage their complete API lifespan using Azure API Management.

    What is most valuable?

    The most valuable feature of Microsoft Azure API Management is monitoring.

    When compared with Apigee, I prefer Microsoft Azure API Management.

    What needs improvement?

    When comparing the API Gateway of Microsoft Azure API Management with those of Apigee and Vital Mikram, which are other API management solutions, I prefer, Vital Mikram, the others are similar.

    I would like to see more integration with other platforms, as well as increased security.

    For how long have I used the solution?

    I have been working with Microsoft Azure API Management for ten years.

    Azure has both a certificate and a level certification.

    What do I think about the stability of the solution?

    Microsoft Azure API Management is stable.

    What do I think about the scalability of the solution?

    Microsoft Azure API Management is a scalable solution.

    We have ten users in our organization.

    We have a team of five to ten technicians to maintain this solution per unit.

    How are customer service and support?

    Technical support is good.

    How was the initial setup?

    The initial setup is straightforward.

    It was deployed very quickly.

    What about the implementation team?

    We deployed it ourselves. It was done in-house.

    What's my experience with pricing, setup cost, and licensing?

    The price is comparable.

    In my opinion, it is similar to Apigee.

    What other advice do I have?

    I would rate Microsoft Azure API Management a seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2016312 - PeerSpot reviewer
    Solution Architect at a computer software company with 1,001-5,000 employees
    Real User
    Dec 28, 2022
    UI management is easy to use and technical support is very good
    Pros and Cons
    • "The UI management is very easy to use."
    • "The API gateway can be very complex."

    What is our primary use case?

    Our company uses the solution for API orchestration and UI management. We currently have 50,000 users. 

    What is most valuable?

    The UI management is very easy to use. 

    The solution provides good management of API orchestrations. 

    Technical support is very good and moves very fast. 

    What needs improvement?

    The API gateway can be very complex. We had difficulty managing end users for a very, very complex project. 

    I am not sure that another API gateway would have better handled this difficult project. 

    For how long have I used the solution?

    I have been using the solution for four years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and support?

    We have a partnership with Microsoft. Their support is very good and moves very fast. They are available to us in a maximum of ten to twenty minutes. 

    How was the initial setup?

    The setup is very easy and doesn't take long. 

    What about the implementation team?

    We implemented the solution in-house. 

    Which other solutions did I evaluate?

    I also use WSO2 and Kong. Of all the options, Kong is my preference because it is easier to use. 

    What other advice do I have?

    The solution's support is very good. 

    I rate the solution an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Rampal Yadav - PeerSpot reviewer
    Sr. Manager- Cloud & Virtualization at a financial services firm with 10,001+ employees
    Real User
    Sep 4, 2022
    Straightforward and basic deployment, initial preparations are minimized, with good stability
    Pros and Cons
    • "Everything is already available and ready to operate without a lot of preparation work."
    • "I would like to see more security features become available."

    What is our primary use case?

    We use Microsoft Azure API Management with our coding.

    What is most valuable?

    All we need to do is run our specific code because the dependencies are already there. 

    What needs improvement?

    I would like to see more security features become available. For example, the integration on premises could be better. Things could be more user-friendly. Currently, the integration we work with is more complex than it needs to be.

    For how long have I used the solution?

    I have been using Microsoft Azure API Management for the past thirteen months.

    What do I think about the stability of the solution?

    I am finding Microsoft Azure API Management stable.

    What do I think about the scalability of the solution?

    Day by day we are increasing the usage of Microsoft Azure API Management.

    How are customer service and support?

    My current experience with technical support has been good.

    Which solution did I use previously and why did I switch?

    We were using DIS. We needed to install the run times, libraries, and install operating systems. We had to make a lot of initial preparations to get the process ready to operate. Now it is already available and ready to operate with Microsoft Azure API Management.

    How was the initial setup?

    I would rate the initial setup process a four out of five.  The setup was basic and good.

    What about the implementation team?

    We do our implementation through one of our partners. The configuration was around fifteen to twenty minutes long.

    What was our ROI?

    There is no investment funding or upfront cost needed. 

    What's my experience with pricing, setup cost, and licensing?

    There are no licensing fees we pay on a monthly basis.

    Which other solutions did I evaluate?

    We compared it with DIS because most of the time we were using DIS, for such kind of deployment.

    What other advice do I have?

    Many people are using the API, and it is a prominent feature currently being used. I would rate Microsoft Azure API Management an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Reetesh  Sahay - PeerSpot reviewer
    Technical Project Manager at a tech vendor with 10,001+ employees
    Real User
    Aug 17, 2022
    A hybrid, multicloud management platform for Epics and Functions with a useful DevOps integration
    Pros and Cons
    • "Microsoft Azure API Management is better because it has a DevOps integration by default."
    • "It would be better if it were easier to transition to Azure from JIRA. For example, different nomenclature must be performed when you shift to Azure from JIRA. JIRA's storage, tasks, and ethics are treated differently from Azure. Here they might become functions, which is not an option in JIRA because that nomenclature difference is there. If someone has to get into the nomenclature, then there can be different tasks from clients, and here, they may be treated as functions. JIRA has sub-tasks, but sub-tasks don't exist in Azure. The nomenclature and the linking between ethics and a function and a story are different, and people may have to learn to adapt to the new nomenclature."

    What is our primary use case?

    We use this product for Epics, Story and Function Management for Products and Accelerator Development, Deployment and Operations Management.

    How has it helped my organization?

    This is a One Place solution for the majority of needs in an IT and Software development environment.

    What is most valuable?

    Microsoft Azure API Management is better because it has a DevOps integration by default.

    What needs improvement?

    It would be better if it were easier to transition to Azure from JIRA. For example, there are different nomenclature that must be addressed when you shift to Azure from JIRA. JIRA's storage, tasks, and epics are treated differently from Azure. 

    Here they might become functions, which is not an option in JIRA because that nomenclature difference is there. 

    JIRA has sub-tasks, but sub-tasks don't exist in Azure. The nomenclature and the linking between Epics and a function and a story are different, and people may have to learn to adapt to the new nomenclature.

    For how long have I used the solution?

    I have been using Microsoft Azure Project Management for about Two and a half years.

    What do I think about the stability of the solution?

    Microsoft Azure API Management is pretty stable. We are Microsoft gold partners, so we have not faced any issues until now.

    What do I think about the scalability of the solution?

    Microsoft Azure API Management is scalable. The Microsoft platform supports my organization, which is 35,000 employees strong.

    How are customer service and support?

    Technical support is pretty good. 

    Which solution did I use previously and why did I switch?

    We were using JIRA which can be enhanced by using third-party tools, this is a costly business so we shifted to the Microsoft platform, which was integrated for development as well as management. So that's a better way of doing things.

    How was the initial setup?

    The initial setup is straightforward. It was an organization-wide integration, so we have never faced any issues.

    What's my experience with pricing, setup cost, and licensing?

    It's free for less than ten users. If you want to go beyond that, its paid. But when you use all features of Azure its a very cost effective solution.

    Costs depend on the size, complexity, usage, and what facility you want to integrate. So, we use Microsoft Azure and have the entire DevOps and Visual Studio on the cloud. We get all enterprise flavor with very optimum cost, when compared to multivendor environment.

    What other advice do I have?

    I would tell potential users to go for it. It's a good platform. Even though the ecosystem may not be that strong, it's a better option for a software development company. You can explore other options to save some bucks if you are not into software development. However, for an IT company, Microsoft Azure is the better option.

    On a scale from one to ten, I would give Microsoft Azure API Management an eight.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    VamsiMohan - PeerSpot reviewer
    CTO at a non-profit with 11-50 employees
    Real User
    Top 5
    Apr 16, 2022
    Secure, integrate well with existing APIs, and has good technical support
    Pros and Cons
    • "Without a doubt, it has a very robust, strong marketplace where we can directly integrate with existing APIs and begin working on those."
    • "It should be easier to integrate."

    What is our primary use case?

    Microsoft Azure API Management is used for platform deployment, hosting, virtual servers, third-party integrations, and the Azure Marketplace.

    What is most valuable?

    Without a doubt, it has a very robust, strong marketplace where we can directly integrate with existing APIs and begin working on those.

    Microsoft Azure API Management is a secure solution.

    What needs improvement?

    It should be easier to integrate.

    For how long have I used the solution?

    We are in the process of migrating from Amazon AWS to Microsoft Azure API Management. We are just getting started, we have been using it for a few weeks.

    What do I think about the stability of the solution?

    Microsoft Azure API Management is a stable solution.

    What do I think about the scalability of the solution?

    Microsoft Azure API Management is definitely a scalable product.

    It is not based on how many resources will be used, but we will be using three virtual machines from the Azure platform.

    We plan to increase our usage.

    How are customer service and support?

    We are Microsoft partners, MSP, and we have our own service providers to support this activity.

    Which solution did I use previously and why did I switch?

    We use Google Workspaces and our platform is on Microsoft Azure.

    Previously, we were using AWS EC2 Instances, but because we are a Microsoft MSP and also took into account the Active Directory capabilities and the Azure Marketplace, we decided to shift more to Azure.

    How was the initial setup?

    The initial setup is more or less straightforward.

    It took a couple of weeks to complete the entire migration from Amazon AWS to Microsoft Azure API Management.

    What's my experience with pricing, setup cost, and licensing?

    Licensing fees are paid on an annual basis.

    Which other solutions did I evaluate?

    At the moment, we are not using CRM solutions but we are looking into Zoho CRM.

    We had planned to use Salesforce, but we changed our minds and decided to use Zoho CRM instead.

    What other advice do I have?

    I would recommend this solution to others who are interested in using it.

    I would rate Azure API Management a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Prabakaran SP - PeerSpot reviewer
    Software Architect at a financial services firm with 1-10 employees
    Real User
    Top 5
    Jan 24, 2022
    Reasonably priced, and offers quick technical support
    Pros and Cons
    • "Most of the features are valuable to me."
    • "I could that the UI could be improved."

    What is most valuable?

    Most of the features are valuable to me. We are actively exploring the monetization aspect of Azure, and we are also working on a proof of concept to accomplish this.

    What needs improvement?

    The only complication I encountered was configuring the authentication in the API Management. That was a little difficult for me, but it gets better after that.

    I could that the UI could be improved. All services have the use of Visual Studio to do the coding and to change the configuration. It would be beneficial to include that with Microsoft Azure API Management.

    For how long have I used the solution?

    I have been working with Microsoft Azure API Management for more than two years.

    What do I think about the stability of the solution?

    Microsoft Azure API Management is a stable product.

    What do I think about the scalability of the solution?

    It is easy to scale Microsoft Azure API Management.

    How are customer service and support?

    We have fast-track support from Microsoft, which we do receive.

    We are satisfied with the technical support of Microsoft.

    How was the initial setup?

    The initial setup was simple, with no complications, other than the configuration of the authentication in the API Management.

    What's my experience with pricing, setup cost, and licensing?

    Since everyone is isocentric here, it is reasonable for me. Rather than getting complicated with other licensing, and other products' licensing. There are many, many different types of licensing available in other products, such as perpetual for ten users. If you want more than ten users, you'll have to pay a higher license fee. As a result, we are not falling into those kinds of traps. Previously, we had to pay as you go.

    What other advice do I have?

    I would rate Microsoft Azure API Management eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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