Microsoft Azure API Management Reviews

I work with an enterprise and they needed to manage lots of APIs. They needed to manage information and they use this product to meet their needs.

The policies on offer are the most valuable aspect of the solution. 

The solution is reliable and very stable. 

I don't really have anything in mind at the moment in terms of areas of improvement. It does what we need it to do for the most part.

Technical support could be more helpful and responsive. They are quite slow. 

The documentation around the solution is lacking. Users will need to do a lot of digging and googling in order to get the answers they need. 

The premium version is very expensive. 

I've been using the solution for about two years now. It hasn't been too long at this point. 

The solution was stable. We didn't have issues with bugs or glitches. It didn't crash or freeze. it was pretty reliable and the performance was pretty good. 

Technical support was a bit slow, actually. We did engage technical support once or twice and it took quite a bit of time for them to come back to us. By the time they'd come back, we'd kind of solved the problem ourselves. They weren't overly helpful.

I'm just a developer, so I didn't really get involved in the pricing. Therefore, I can't speak to the exact costs of the agreements involved in terms of licensing. That said, I do know that we used the developer license just to try things out. My understanding is that the premium version is quite expensive.

I'm a customer and an end-user. My company does not have a special business relationship with Microsoft.

I'd rate the solution at a seven out of ten.

While technical support and documentation are lacking, I would still recommend the product to others. 

The solution has pretty stable capabilities.

Their construction tool allows users to easily publish information about the API. It's basically just one click.

You can configure the subscription management onsite and link everything.

The developer portal that exposed the API documentation is great. You can just test the APIs in a very easy way. 

The web portal is useful. You can build a pretty comprehensive portal where users can sign in and you can basically leave the API there.

The API management provided offers good integration with different management systems, like OpenID, for example.

The user management is pretty seamless.

Pricing is definitely an aspect that can be improved. They should offer an additional free tier. For example, if there was a tier for new accounts created, it may help their services by getting people onboarded. Once you will give access to someone and they try it they'll see, "Okay, it works and you can pretty quickly add something on top of it". After that, the client will end up staying, and probably paying.

The cost is also complex in terms of calculating how much everything will ultimately be priced at. It's not straightforward as it takes into account multiple factors.

Technical support could be more flexible and try to meet the client's needs a bit more effectively.

The solution needs to provide more use cases so that we can refer them to clients. It will help answer any questions in relation to performance and load management.

I've been using the solution for about a year at this point.

There are some bugs that exist in this construction tool for the developer portal. We are submitting these bugs to Azure, so they already know about it. Overall, it's pretty stable.

In terms of Azure technical support, we've had no issues in regards to response times. They are prompt. However, in some particular cases, they unable to be flexible. For example, with MQTT blockers, while you might want another port, they might tell you to use the hosted solution in order to get them to configure it. We'd just like them to have more flexibility with requests like this.

In terms of corporate security nowadays, it's very important to be flexible. At the end of the day we get stuck in the bureaucracy. If they could practice flexibility, it would be better for their clients, who may not have the wiggle room on their end.  

That said, we're mostly satisfied with their level of service.

The solution has a kind of calculator and it's not always straightforward to figure out the logic in pricing. There are lots of services that are managed in different ways. For a non-technical person, it's a nightmare to figure everything out.

At the end of the day, you have to build approximate pricing for the solution. According to my experiences in multiple projects, you do get preliminary pricing that is close to or the same as the estimate.  

Right now, for a particular client, we're using a managed version of the solution, however, in the future, I foresee us hosting it somewhere in the cloud.

We're using the most up to date version of the solution.

Overall, the solution has a lot of great features. There are a few bugs here and there, however, a the end of the day, there's lots of value provided.

I'd rate the solution at an eight, on a scale from one to ten. It's got a rather high cost and still has some areas that need some improvement. Otherwise, I'd rate it higher.

I primarily utilize the platform for integrations, monitoring, and process automation within our business workflows.

The solution's configuration capabilities are the most effective features for enhancing API security.

The product's navigation feature needs enhancement. 

I have been working with the platform for approximately three to four years.

I rate the solution's scalability around eight or nine.

The support services are good. However, they could be improved. 

Positive

The deployment process is not overly difficult. However, each API integration presents interface connectivity and parameters, which can introduce challenges.

The time required for deployment varies depending on the integration interface in question.

I rate the solution's pricing between three and four, as it could be more competitive.

The platform's insights improve over time, allowing us to monitor system health and receive notifications for updates.

We integrate it with Dynamics and other business tools, which enhances our data analysis and reporting capabilities. It facilitates better insights and easier data manipulation, although I rely on my team for detailed analytics.

I recommend the platform, particularly for organizations that require API utilization and integration, as it has proven to be effective in our experience.

Overall, I rate it an eight out of ten. 

We've been using Microsoft Azure API Management for integrations across different platforms.

Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.

The solution's integration suite needs improvement.

I have been using Microsoft Azure API Management for 2 years.

Microsoft Azure API Management is a stable solution.

Microsoft Azure API Management is a scalable solution.

We have previously used a lot of solutions, including GCP (Google Cloud Platform).

The solution's initial setup is pretty straightforward. However, more public documentation could have been available from other open communities. The solution is still being improved, and insufficient documentation is available on public forums.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven or seven and a half out of ten.

Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation. Therefore, big organizations should definitely consider using it.

Overall, I rate the solution an 8 out of 10.

We use the solution for API management.

The most valuable features are the API and integrations.

The implementation has room for improvement and can be more user-friendly.

I have been using the solution for one year.

I give the stability an eight out of ten.

The technical support team is good.

Positive

I give the initial setup an eight out of ten. The deployment took one business day. We require two people to complete the implementation.

The implementation is completed in-house.

Compared to other solutions the cost is a seven out of ten.

I give the solution an eight out of ten.

We have an Enterprise Agreement with Microsoft, so they are providing whatever support or help is needed.

For people that are already using other Microsoft Azure solutions, I recommend Microsoft Azure API Management.

My primary use case is for Logic Apps events as well as for API Management functions provided by Azure. We are implementation partners and I'm a business architect.

I like the API management functions.

In terms of the flexibility of API Management, it's quite a complex solution when compared with Apigee. If they could come up with an easy way of enhancing, that would be a great help, particularly for those consulting.

I've been using this solution for two years. 

The solution is stable. 

We deployed a Kubernetes instance so that we can scale.

The technical support is great, they help us out whenever we need it.

Positive

From previous experience, I know that Apigee is more flexible than Azure API.

The initial setup is not so straightforward and really depends on the landscape. If a customer has different business streams such as credit cards, debit cards, payment accounts and credit accounts it can be more complicated. Things have improved recently. Previously, a deployment could have taken up to 18 months.  We can now do a similar implementation in around six to eight months. 

There are a lot of competitors in the market that provide the same kind of services but I think cost-wise and resource-wise, Microsoft is ahead and I recommend this product to our customers. That said, there are some functions we don't currently have. It's okay for a mid-size organization but for larger-scale deployments, it's lacking in some areas. As a result, I rate this solution eight out of 10. 

Our company has some internal APIs and we use Microsoft Azure API Management to help keep everyone on the same page.

The most valuable feature of Microsoft Azure API Management is the developer portal because it's very quick and easy to get something published.

Microsoft Azure API Management could improve the documentation. The documentation feels like marketing information and not sufficient technical information. Your easiest option is to purchase services from a Microsoft partner and this is their marketing.

In a feature release, there could be a better Canary release. They have a release but you need to code it yourself.

I have been using Microsoft Azure API Management for approximately two and a half years.

We have approximately 30 people using the solution in my company.

The support from Microsoft Azure API Management is okay.

The initial setup of Microsoft Azure API Management took us three days.

We did the implementation of the solution in-house.

We are paying standard fees to use Microsoft Azure API Management.

My advice to others is before getting into the solution, it is best to be certified so that all of the details you would need to know that are not easily available online, you would be mindful. It is a very good solution, but some features feel hidden at best.

I rate Microsoft Azure API Management an eight out of ten.

We use Microsoft Azure API Management for integration. We use it for managing, monitoring, and integrating with other systems, for example, for asset management and monitoring tools. If we want to integrate or enable monitoring and management, we use Microsoft Azure API Management.

What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it.

What would make Microsoft Azure API Management better are more APIs. They keep updating their APIs, but it would be better if the solution had more APIs for the services and more integration with other platforms.

I've been using Microsoft Azure API Management for the last six to eight months.

Microsoft Azure API Management is a scalable solution. You can customize it, and you can also use your scripts with it.

The installation process for Microsoft Azure API Management was easy.

I don't remember licensing information or costs for Microsoft Azure API Management.

Microsoft Azure API Management is used by over a hundred development teams for developing solutions, including integrations. Currently, there's no plan to increase its usage.

I would recommend the solution to other people who want to start using it.

I would rate Microsoft Azure API Management eight out of ten.

My primary use case is application monitoring.

We had all our Saas applications on the cloud, so it's easier to centralize everything in Azure, including configuration and maintenance. There's also no need to get another portal for maintenance on additional things, so we can monitor the issue directly.

The most valuable features are the Active Directory integration and wireless backup.

Azure API Management could be improved with better integration with all of Microsoft's tools. They should also provide basic cybersecurity tools in the package.

I've been using this solution for two years.

Azure API Manager is stable.

This solution is scalable.

Microsoft's technical support is helpful, although there are some issues with time zones.

Positive

The initial setup was easy - it didn't take long, and the additional features were added normally.

We implemented using an integrator.

There are no additional costs above the main license.

We're very satisfied with Azure API Management. We've had no issues with bugs, everything runs smoothly, and the connection between the cloud and the on-premise infrastructure was good. I would rate this solution nine out of ten.

I'm in the telecom domain and I have used Microsoft Azure API Management in cost and order management in the order process.

Microsoft Azure API Management's most valuable features are the microservices we used to use. They were API callers to receive communication with the network and building system, to complete the request. The response would be through the processing system.

I have been using Microsoft Azure API Management for approximately one year.

Microsoft Azure API Management is stable.

Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel.

We have approximately 500 to 800 internal users using this solution with three applications in operation.

We do not have plans to increase usage.

We have not contacted technical support. We have our own team.

The cloud deployment of Microsoft Azure API Management could be better.

Our team of 14 to 15 members implements and supports the solution.

I would recommend this solution to others.

I rate Microsoft Azure API Management a seven out of ten.