Microsoft Azure API Management Reviews

We have been using this solution to protect our APIs and to decouple our APIs between the host versus the outside world. It operates as a gateway pattern in front of the APIs.

We use this solution for API rate limiting and for its security features against DDoS.

The scalability of this solution could be improved. The volume which the API Management task service can handle needs to be improved. Cost wise, this solution could be optimized.

This is a stable solution.

This is not a scalable solution. 

The customer service and support for this solution is average. They have not been able to provide a solution to some of the challenges we have faced. 

The initial setup is not complex as this is a PaaS-based solution.

This is an expensive solution. 

I would advise others to evaluate their volumes, nonfunctional requirements, and just check whether the NFR performance metrics of API Management has been met. Otherwise, better take a trade-off between, because we have gone through the hard path, tried everything using it, and then we have moved from API Management to Apigee.

I would rate this solution a seven out of ten. 

My primary use case is application monitoring.

We had all our Saas applications on the cloud, so it's easier to centralize everything in Azure, including configuration and maintenance. There's also no need to get another portal for maintenance on additional things, so we can monitor the issue directly.

The most valuable features are the Active Directory integration and wireless backup.

Azure API Management could be improved with better integration with all of Microsoft's tools. They should also provide basic cybersecurity tools in the package.

I've been using this solution for two years.

Azure API Manager is stable.

This solution is scalable.

Microsoft's technical support is helpful, although there are some issues with time zones.

Positive

The initial setup was easy - it didn't take long, and the additional features were added normally.

We implemented using an integrator.

There are no additional costs above the main license.

We're very satisfied with Azure API Management. We've had no issues with bugs, everything runs smoothly, and the connection between the cloud and the on-premise infrastructure was good. I would rate this solution nine out of ten.

I'm in the telecom domain and I have used Microsoft Azure API Management in cost and order management in the order process.

Microsoft Azure API Management's most valuable features are the microservices we used to use. They were API callers to receive communication with the network and building system, to complete the request. The response would be through the processing system.

I have been using Microsoft Azure API Management for approximately one year.

Microsoft Azure API Management is stable.

Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel.

We have approximately 500 to 800 internal users using this solution with three applications in operation.

We do not have plans to increase usage.

We have not contacted technical support. We have our own team.

The cloud deployment of Microsoft Azure API Management could be better.

Our team of 14 to 15 members implements and supports the solution.

I would recommend this solution to others.

I rate Microsoft Azure API Management a seven out of ten.

I work with an enterprise and they needed to manage lots of APIs. They needed to manage information and they use this product to meet their needs.

The policies on offer are the most valuable aspect of the solution. 

The solution is reliable and very stable. 

I don't really have anything in mind at the moment in terms of areas of improvement. It does what we need it to do for the most part.

Technical support could be more helpful and responsive. They are quite slow. 

The documentation around the solution is lacking. Users will need to do a lot of digging and googling in order to get the answers they need. 

The premium version is very expensive. 

I've been using the solution for about two years now. It hasn't been too long at this point. 

The solution was stable. We didn't have issues with bugs or glitches. It didn't crash or freeze. it was pretty reliable and the performance was pretty good. 

Technical support was a bit slow, actually. We did engage technical support once or twice and it took quite a bit of time for them to come back to us. By the time they'd come back, we'd kind of solved the problem ourselves. They weren't overly helpful.

I'm just a developer, so I didn't really get involved in the pricing. Therefore, I can't speak to the exact costs of the agreements involved in terms of licensing. That said, I do know that we used the developer license just to try things out. My understanding is that the premium version is quite expensive.

I'm a customer and an end-user. My company does not have a special business relationship with Microsoft.

I'd rate the solution at a seven out of ten.

While technical support and documentation are lacking, I would still recommend the product to others. 

The solution has pretty stable capabilities.

Their construction tool allows users to easily publish information about the API. It's basically just one click.

You can configure the subscription management onsite and link everything.

The developer portal that exposed the API documentation is great. You can just test the APIs in a very easy way. 

The web portal is useful. You can build a pretty comprehensive portal where users can sign in and you can basically leave the API there.

The API management provided offers good integration with different management systems, like OpenID, for example.

The user management is pretty seamless.

Pricing is definitely an aspect that can be improved. They should offer an additional free tier. For example, if there was a tier for new accounts created, it may help their services by getting people onboarded. Once you will give access to someone and they try it they'll see, "Okay, it works and you can pretty quickly add something on top of it". After that, the client will end up staying, and probably paying.

The cost is also complex in terms of calculating how much everything will ultimately be priced at. It's not straightforward as it takes into account multiple factors.

Technical support could be more flexible and try to meet the client's needs a bit more effectively.

The solution needs to provide more use cases so that we can refer them to clients. It will help answer any questions in relation to performance and load management.

I've been using the solution for about a year at this point.

There are some bugs that exist in this construction tool for the developer portal. We are submitting these bugs to Azure, so they already know about it. Overall, it's pretty stable.

In terms of Azure technical support, we've had no issues in regards to response times. They are prompt. However, in some particular cases, they unable to be flexible. For example, with MQTT blockers, while you might want another port, they might tell you to use the hosted solution in order to get them to configure it. We'd just like them to have more flexibility with requests like this.

In terms of corporate security nowadays, it's very important to be flexible. At the end of the day we get stuck in the bureaucracy. If they could practice flexibility, it would be better for their clients, who may not have the wiggle room on their end.  

That said, we're mostly satisfied with their level of service.

The solution has a kind of calculator and it's not always straightforward to figure out the logic in pricing. There are lots of services that are managed in different ways. For a non-technical person, it's a nightmare to figure everything out.

At the end of the day, you have to build approximate pricing for the solution. According to my experiences in multiple projects, you do get preliminary pricing that is close to or the same as the estimate.  

Right now, for a particular client, we're using a managed version of the solution, however, in the future, I foresee us hosting it somewhere in the cloud.

We're using the most up to date version of the solution.

Overall, the solution has a lot of great features. There are a few bugs here and there, however, a the end of the day, there's lots of value provided.

I'd rate the solution at an eight, on a scale from one to ten. It's got a rather high cost and still has some areas that need some improvement. Otherwise, I'd rate it higher.

I primarily utilize the platform for integrations, monitoring, and process automation within our business workflows.

The solution's configuration capabilities are the most effective features for enhancing API security.

The product's navigation feature needs enhancement. 

I have been working with the platform for approximately three to four years.

I rate the solution's scalability around eight or nine.

The support services are good. However, they could be improved. 

Positive

The deployment process is not overly difficult. However, each API integration presents interface connectivity and parameters, which can introduce challenges.

The time required for deployment varies depending on the integration interface in question.

I rate the solution's pricing between three and four, as it could be more competitive.

The platform's insights improve over time, allowing us to monitor system health and receive notifications for updates.

We integrate it with Dynamics and other business tools, which enhances our data analysis and reporting capabilities. It facilitates better insights and easier data manipulation, although I rely on my team for detailed analytics.

I recommend the platform, particularly for organizations that require API utilization and integration, as it has proven to be effective in our experience.

Overall, I rate it an eight out of ten. 

We've been using Microsoft Azure API Management for integrations across different platforms.

Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.

The solution's integration suite needs improvement.

I have been using Microsoft Azure API Management for 2 years.

Microsoft Azure API Management is a stable solution.

Microsoft Azure API Management is a scalable solution.

We have previously used a lot of solutions, including GCP (Google Cloud Platform).

The solution's initial setup is pretty straightforward. However, more public documentation could have been available from other open communities. The solution is still being improved, and insufficient documentation is available on public forums.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven or seven and a half out of ten.

Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation. Therefore, big organizations should definitely consider using it.

Overall, I rate the solution an 8 out of 10.

The tool helps to manage APIs. 

The tool does what it's supposed to do. 

The product needs to introduce a developer portal. 

I am working with the tool for ten years. 

The solution is stable. 

My company has around 20-30 customers for the solution. Each customer can have about 100 users for the tool. 

Microsoft support is good. We have regular sessions with Microsoft where we can have private previews of new features. 

The tool's setup depends. If you use it in the CI/CD pipeline, then the setup is complex. To deploy the solution, you need to create a template and enable the features. 

There are different tiers for pricing. You can even use the free version. 

I would rate the product an eight out of ten.