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reviewer2015202 - PeerSpot reviewer
Specialist Advisor (Data Custodian) at a energy/utilities company with 1,001-5,000 employees
Real User
Highly customizable and reliable
Pros and Cons
  • "The most valuable feature of Microsoft Azure App Service is customization. It provides the building block from its modularity. You can add what you need with the appropriate code."
  • "Microsoft Azure App Service could improve by having better integration and connectivity with other platforms. The solution has good integration with other large companies' solutions but there are smaller service platforms companies where there could be integrated better."

What is our primary use case?

We are using Microsoft Azure App Service in the government sector.

What is most valuable?

The most valuable feature of Microsoft Azure App Service is customization. It provides the building block from its modularity. You can add what you need with the appropriate code.

What needs improvement?

Microsoft Azure App Service could improve by having better integration and connectivity with other platforms. The solution has good integration with other large companies' solutions but there are smaller service platforms companies where there could be integrated better.

For how long have I used the solution?

I have been using Microsoft Azure App Service for approximately seven years.

Buyer's Guide
Microsoft Azure App Service
September 2025
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

The Microsoft Azure App Service platform is stable. We have a business continuity plan and we need our services to be always on.

I rate the stability of Microsoft Azure App Service a nine out of ten.

What do I think about the scalability of the solution?

Microsoft Azure App Service is scalable.

I rate the scalability of Microsoft Azure App Service a nine out of ten.

How was the initial setup?

The initial setup of Microsoft Azure App Service was easy. There was a logical path in how to do it. I have a development environment because I'm using Dynamics 365.

I rate the initial setup of Microsoft Azure App Service a five out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing model of Microsoft Azure App Service could be made more clear. There is a scale and range and it can be complicated and convoluted. Some simplification is needed.

I rate the price of Microsoft Azure App Service a seven out of ten.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure App Service an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Andriy Lyubimov - PeerSpot reviewer
Azure Practice Leader at a computer software company with 5,001-10,000 employees
Vendor
Good backup and restore, with vertical, horizontal, and DEV scaling options
Pros and Cons
  • "I like that it's a ready-to-use, out-of-the-box solution that provides all of the necessary functions for customers, such as codes that can be quickly switched from the production version, or from test and DEV versions to production."
  • "It would be fantastic if Microsoft morphed after my exit service, removing it from subscriptions and moving it to different regions, especially for that service."

What is our primary use case?

We mostly use Microsoft Azure App Service for websites, such as content management systems, WordPress, and others, which are built on Azure Web Repair and App Services.

What is most valuable?

I like that it's a ready-to-use, out-of-the-box solution that provides all of the necessary functions for customers, such as codes that can be quickly switched from the production version, or from test and DEV versions to production. 

Quote backup and restore vertical and horizontal scaling, and DEV scaling are all available. In this case, developers do not need to learn and spend their time on the configuration for the platform, just coding and asking to compute, which they need and that configuration, which platform provides them.

What needs improvement?

Price could be reduced.

Particularly with Azure Web Apps. According to their current architecture, moving services from one Azure subscription to another is difficult.

Customers can consume the Azure platform through a variety of subscriptions from various partners, financial visions, current political visions, and so on. Some services on the Microsoft Azure platform can be moved automatically from one subscription to another based on security and financial rules, while others cannot.

Azure Web Apps are the type of service that does not automatically move from subscription to subscription, and region to region. A lot of manual labor must be performed by their organization, customer, and engineers, if necessary.

They must pay too much attention to how to plan this, how to switch off, switch on, on which days, at what times, and so on. A lot of administrative work is done, but it's not very good. 

It would be fantastic if Microsoft morphed after my exit service, removing it from subscriptions and moving it to different regions, especially for that service.

For how long have I used the solution?

I have used Microsoft Azure App Service for the last 12 months.

Because it is cloud-based, there is only one version.

What do I think about the stability of the solution?

Microsoft Azure App Service is stable. It's good enough. it's present here, but anyone can take it if it's needed. Especially now, Microsoft offers a very special support program in Ukraine. For example, if a customer needs to support their business processes, they can use any Azure solution for free until the end of the calendar year.

What do I think about the scalability of the solution?

Microsoft Azure App Service is a scalable solution.

How are customer service and support?

We are a technical support team, and we handle all of our support needs. We have not contacted technical support.

I am Microsoft-certified trained. This is why I don't require any additional support assistance; I train others. In other words, every Microsoft commercial partner receives direct Microsoft support. For example, Amazon provides additional information from the traditional partner channel, or by extra support, through premier support contracts. All of them must be present on a commercial basis in order to provide truly high-quality services to customers.

Which solution did I use previously and why did I switch?

I am a technical architect and I have some commercial partners. I work as a system integrator. It is a software, global company that specializes in delivering cloud software, solutions, and services. As for this, I have over 25 years of experience with all stacks, including Azure, AWS, Google GCP, Oracle Cloud, and others. I was very interested in the Zimbra and Microsoft Exchange compilation because, in my opinion, based on my experience and statistics, Zimbra is not widely used in our accounting and based installation. However, one commercial customer inquired about my thoughts on Zimbra in conjunction with Exchange. It was very unfamiliar to me, which is why I attempted to conduct independent research on Zimbra solutions. Who and how are relevant to that question. I don't think we'll implement Zimbra because it's outside of our stack, but it was very interesting to get some perspective on the questions, nothing special, just vision and experience and growth.

We use what our customers requested from the Microsoft stacks, which are mostly infrastructure as a service solutions. It is a very limited number of PaaS installations or implementations, such as Aurora or Microsoft SQL, Azure SQL as a service, web applications on Azure, and so on. Of course, SaaS, such as Office 365, is a good option, but I can't say what other options aren't because the Microsoft stack is our primary commercial platform for our sources. It's fantastic; it provides us with some commercial advantages.

We recently used Azure, virtual machines, virtual networks, and virtual storage, as well as Azure IaaS Stack, Azure Virtual Machines, and Azure Storage.

Because Azure Web Services is based on the Azure IaaS Stack, it is infrastructure as a service. It's a platform as a service that's based on IaaS for some purposes, but our customers don't need the services to bring ready-to-use apps because they don't have a lot of education and institutes. Overall, Qualys solutions are not widely used in Ukraine, for example, by schools, governments, and institutes, due to commercial issues and, in particular, our notice time.

We chose Microsoft Azure App Service because the customer inquired. We are a very commercial company, and if the market or the customer did not request it, we did not provide it. If the customer requests it, we will provide it.

How was the initial setup?

I don't recall any problems with the initial setup at the time because I believe it was adequate. I didn't hear anything about widespread or public knowledge of some issues in that area.

What was our ROI?

Most importantly, not too much. The customer has a high level of financial maturity to value DPI; they do not discuss ROI or other metrics. They simply book on current, can say spending, if current model spending is adequate.

What's my experience with pricing, setup cost, and licensing?

Price could always be cheaper.

It is not about the license fees, but rather about the pay-as-you-go services.

Customers consume varying amounts of quality services and pay roughly the same amount. Where there are different customer sizes, some customers consume $5,000 US dollars per month. I have some customers who pay and consume more than $20,000 US dollars per month, for example. It is determined by customer sizes and requirements, which vary from month to month.

What other advice do I have?

I would advise paying closer attention to the architecture of the solutions. If the architecture is well designed, this will be a very good placement on cloud solutions; otherwise, it will be placed incorrectly. It's a common situation, and owing too much money as it should be.

I would rate Microsoft Azure App Service a nine out of ten.

We are a Microsoft partner.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Microsoft Azure App Service
September 2025
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Solution Architect at Komatsu
Real User
Highly scalable solution that makes targeting global clients easy
Pros and Cons
  • "The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."
  • "If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration."

What is our primary use case?

I use Azure App Service as an application deployment environment. It allows me to access the FTB directly in deployed applications and change certain rules and regulations like filtering of access management.

What is most valuable?

The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better.

What needs improvement?

If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration. This is a weakness in the cloud version compared to desktop. In the next release, Microsoft should provide additional options for configuring the deployment environment.

For how long have I used the solution?

I've been using this solution for three to four years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Scalability is one of this solution's strongest points.

How are customer service and support?

Microsoft's technical support meets expectations - sometimes there's a bug on their side, and we have some downtime, but it's usually minimal. However, there are some issues with technical staff passing cases on instead of dealing with them.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Azure App Service is expensive compared to its competitors, especially its cloud-only version. I would rate their pricing as two out of five.

What other advice do I have?

I would rate Azure App Services as eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2220774 - PeerSpot reviewer
Integration Engineer at a financial services firm with 201-500 employees
Real User
An easy-to-setup solution that helps to jump to cloud services easily
Pros and Cons
  • "One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
  • "If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."

What is most valuable?

One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly. 

What needs improvement?

If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription.  

For how long have I used the solution?

I have been working with the product for more than two years. 

What do I think about the stability of the solution?

The product is quite stable. 

What do I think about the scalability of the solution?

The solution is scalable both vertical and horizontal. You should be specific about the Linux or Windows environment. 

How are customer service and support?

The tool's support is good. Sometimes, you need to make sure of the people who are supporting you. Microsoft support can get delayed easily. You need to be in regular contact with the account managers of your account on the Microsoft side so that you can escalate things. Typically, we don't use support and use it only for production issues which require urgency. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's setup is easy since there is a lot of free documentation from Microsoft available. You need to be part of the training as well. The tool's deployment is super quick and gets completed in five minutes. 

What was our ROI?

The solution is worth its money. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing a five out of ten and is subscription based. 

What other advice do I have?

I would rate the product an eight out of ten. I would advise people to go with the trial version since you can use most of the functionality in the trial version. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Enterprise Architect at Prinzhorn IT
Real User
A scalable, highly stable solution with easy deployment and competitive pricing
Pros and Cons
  • "The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance."
  • "There is always room for improvement price-wise."

What is our primary use case?

We use this solution for small rep services. We are using it currently for three or four small use cases and it is a perfect fit for all of them, which is why we chose it. 

What is most valuable?

The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance.

What needs improvement?

There is always room for improvement price-wise.

For how long have I used the solution?

We have been using this solution for about three or four years.

What do I think about the stability of the solution?

I have found this solution to be highly stable. 

What do I think about the scalability of the solution?

The scalability of the solution is awesome. 

How was the initial setup?

The deployment of this solution is easy. 

What was our ROI?

On a scale of one to five, I would rate the ROI of this solution as a three.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to five, with one being expensive and five being competitive, I would rate this solution as a four.

What other advice do I have?

I would rate this solution as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cloud solution architect at a tech vendor with 10,001+ employees
Real User
A scalable solution with user-friendly Power Apps
Pros and Cons
  • "The Logic Apps and Azure functions are very robust."
  • "The setup is complex if you have no experience."

What is our primary use case?

We use this solution for everything I do. We use it on e-commerce platforms and for business activities. Currently, we're using the latest version of the App. However, we used the e-commerce version between 2019 and 2020.

What is most valuable?

The most valuable feature is the Power Apps because it is very user-friendly. In comparison, the Logic Apps and Azure functions are very robust.

What needs improvement?

I can't pinpoint a specific feature that can be included in the next release because Microsoft is making new changes to the app every day. Currently, everything works perfectly. 

For how long have I used the solution?

We have been using this solution for five years. I am a Cloud Solution Architect with TCS, primarily on the Azure front. I research different types of Power Apps. I focus on POCs and deal with architecture data.

What do I think about the stability of the solution?

This solution is stable as we haven't faced problems working with it yet.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

I can't comment on my experience with the customer service and support team because we connect directly with Microsoft whenever we have any issues.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

It is easy to set up if you have experience and knowledge working with it, but the setup is complex if you have no experience. 

Regarding pricing, I can't comment on pricing because I don't deal with issues related to pricing. 

What other advice do I have?

I rate this solution an eight out of ten. My advice would be to gain experience, get an MSN license and practice before working in production environments.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Lluis De Miquel - PeerSpot reviewer
Expert Architect / Development Leader at Viewnext
Real User
Easy to deploy, great for testing, and offers a free version
Pros and Cons
  • "The solution overall is very good."
  • "There are no issues with the solution."

What is our primary use case?

We’ve used the solution for deploying several applications. We use it for testing purposes. It’s used for testing web apps and developing some proof of concepts.

What is most valuable?

It's easy to deploy web apps through Common Line or Visual Studio Editor, which is useful as I can deploy container solutions.

It is scalable.

The solution overall is very good.

The implementation process is easy. It’s also fast.

It’s stable.

What needs improvement?

There are no issues with the solution. I’m happy with the product.

For how long have I used the solution?

We’ve been using the solution for three years.

What do I think about the stability of the solution?

It's a stable solution if you select the standard sizing. There are no bugs or glitches. It doesn’t crash or freeze.

What do I think about the scalability of the solution?

The solution can scale well.

How are customer service and support?

Technical support is rapid and extremely helpful. Whenever I have questions, they provide feedback very fast.

How was the initial setup?

The product is straightforward to set up and quick to deploy.

What's my experience with pricing, setup cost, and licensing?

I’m using the free version of the solution. I do not pay for licensing.

What other advice do I have?

I’m using the latest version of the solution. I’m an end-user of the product.

I’d recommend this solution. You can start to use App Service immediately. You only need to have a subscription. If you would like to test App Service, then you only need to deploy in a free sizing version, and you can get going.

I’d rate the solution ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Eric Shimokawa - PeerSpot reviewer
IT Head at Nova Futura
Real User
App building service that is used to host and support project management for IT development
Pros and Cons
  • "This solution is easy to deploy."
  • "The cost management of this solution could be better. We only receive estimations."

What is our primary use case?

This solution is used for project management, source code and IT. It is used primarily for development purposes.

What is most valuable?

This solution is easy to deploy.

What needs improvement?

The cost management of this solution could be better. We only receive estimations.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup of this solution is very easy.

What's my experience with pricing, setup cost, and licensing?

The pricing and cost of this solution depends on the use and needs of a business.

What other advice do I have?

This is a good solution for those who want to start small looking for a data center that is cloud based.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.