This solution is used for project management, source code and IT. It is used primarily for development purposes.
IT Head at Nova Futura
App building service that is used to host and support project management for IT development
Pros and Cons
- "This solution is easy to deploy."
- "The cost management of this solution could be better. We only receive estimations."
What is our primary use case?
What is most valuable?
This solution is easy to deploy.
What needs improvement?
The cost management of this solution could be better. We only receive estimations.
What do I think about the stability of the solution?
This is a stable solution.
Buyer's Guide
Microsoft Azure App Service
June 2025

Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup of this solution is very easy.
What's my experience with pricing, setup cost, and licensing?
The pricing and cost of this solution depends on the use and needs of a business.
What other advice do I have?
This is a good solution for those who want to start small looking for a data center that is cloud based.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Integration Engineer at a financial services firm with 201-500 employees
An easy-to-setup solution that helps to jump to cloud services easily
Pros and Cons
- "One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
- "If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."
What is most valuable?
One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly.
What needs improvement?
If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription.
For how long have I used the solution?
I have been working with the product for more than two years.
What do I think about the stability of the solution?
The product is quite stable.
What do I think about the scalability of the solution?
The solution is scalable both vertical and horizontal. You should be specific about the Linux or Windows environment.
How are customer service and support?
The tool's support is good. Sometimes, you need to make sure of the people who are supporting you. Microsoft support can get delayed easily. You need to be in regular contact with the account managers of your account on the Microsoft side so that you can escalate things. Typically, we don't use support and use it only for production issues which require urgency.
How would you rate customer service and support?
Neutral
How was the initial setup?
The tool's setup is easy since there is a lot of free documentation from Microsoft available. You need to be part of the training as well. The tool's deployment is super quick and gets completed in five minutes.
What was our ROI?
The solution is worth its money.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing a five out of ten and is subscription based.
What other advice do I have?
I would rate the product an eight out of ten. I would advise people to go with the trial version since you can use most of the functionality in the trial version.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Microsoft Azure App Service
June 2025

Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Enterprise Architect at Prinzhorn IT
A scalable, highly stable solution with easy deployment and competitive pricing
Pros and Cons
- "The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance."
- "There is always room for improvement price-wise."
What is our primary use case?
We use this solution for small rep services. We are using it currently for three or four small use cases and it is a perfect fit for all of them, which is why we chose it.
What is most valuable?
The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance.
What needs improvement?
There is always room for improvement price-wise.
For how long have I used the solution?
We have been using this solution for about three or four years.
What do I think about the stability of the solution?
I have found this solution to be highly stable.
What do I think about the scalability of the solution?
The scalability of the solution is awesome.
How was the initial setup?
The deployment of this solution is easy.
What was our ROI?
On a scale of one to five, I would rate the ROI of this solution as a three.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to five, with one being expensive and five being competitive, I would rate this solution as a four.
What other advice do I have?
I would rate this solution as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Expert Architect / Development Leader at Viewnext
Easy to deploy, great for testing, and offers a free version
Pros and Cons
- "The solution overall is very good."
- "There are no issues with the solution."
What is our primary use case?
We’ve used the solution for deploying several applications. We use it for testing purposes. It’s used for testing web apps and developing some proof of concepts.
What is most valuable?
It's easy to deploy web apps through Common Line or Visual Studio Editor, which is useful as I can deploy container solutions.
It is scalable.
The solution overall is very good.
The implementation process is easy. It’s also fast.
It’s stable.
What needs improvement?
There are no issues with the solution. I’m happy with the product.
For how long have I used the solution?
We’ve been using the solution for three years.
What do I think about the stability of the solution?
It's a stable solution if you select the standard sizing. There are no bugs or glitches. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
The solution can scale well.
How are customer service and support?
Technical support is rapid and extremely helpful. Whenever I have questions, they provide feedback very fast.
How was the initial setup?
The product is straightforward to set up and quick to deploy.
What's my experience with pricing, setup cost, and licensing?
I’m using the free version of the solution. I do not pay for licensing.
What other advice do I have?
I’m using the latest version of the solution. I’m an end-user of the product.
I’d recommend this solution. You can start to use App Service immediately. You only need to have a subscription. If you would like to test App Service, then you only need to deploy in a free sizing version, and you can get going.
I’d rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Solution Architect at Komatsu
Highly scalable solution that makes targeting global clients easy
Pros and Cons
- "The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."
- "If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration."
What is our primary use case?
I use Azure App Service as an application deployment environment. It allows me to access the FTB directly in deployed applications and change certain rules and regulations like filtering of access management.
What is most valuable?
The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better.
What needs improvement?
If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration. This is a weakness in the cloud version compared to desktop. In the next release, Microsoft should provide additional options for configuring the deployment environment.
For how long have I used the solution?
I've been using this solution for three to four years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
Scalability is one of this solution's strongest points.
How are customer service and support?
Microsoft's technical support meets expectations - sometimes there's a bug on their side, and we have some downtime, but it's usually minimal. However, there are some issues with technical staff passing cases on instead of dealing with them.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
Azure App Service is expensive compared to its competitors, especially its cloud-only version. I would rate their pricing as two out of five.
What other advice do I have?
I would rate Azure App Services as eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at a construction company with 10,001+ employees
Feature-rich, fantastic technical support, and debugging is easier with Application Insights
Pros and Cons
- "Debugging using Application Insights is a valuable feature."
- "Initially, there were some rare instances when the server went down because it was deployed on Linux."
What is our primary use case?
We have our application on Azure and it does a REST call through the App Service, which in turn connects to our on-premises database.
We are using Tomcat and Java in conjunction with this service.
This product is user-friendly and the customization is good.
How has it helped my organization?
We wanted an application that we can use on the cloud to expose services outside of our premises. Azure provides a good platform and the integration is very strong, as well as scalable. You don't have to worry about procuring a server or maintaining it. You simply write the code, deploy it, and Azure takes care of the scaling and everything else.
What is most valuable?
There are a lot of features, such as scaling up and scaling down.
Debugging using Application Insights is a valuable feature.
What needs improvement?
Initially, there were some rare instances when the server went down because it was deployed on Linux. There are some features that are not available on the Linux-based deployment, yet are available on Windows. This is something that I think Microsoft has now caught up.
For how long have I used the solution?
I have been using the Azure App Service for the past year.
What do I think about the stability of the solution?
We haven't had any issues with respect to stability.
What do I think about the scalability of the solution?
It scales very well and in the case of our environment, it is good. We have approximately 20,000 people who are using the application.
How are customer service and technical support?
The technical support is fantastic. We have calls with Microsoft every couple of weeks and they have been very helpful in giving us insights.
Which solution did I use previously and why did I switch?
We were using Oracle prior to Azure, but that was on-premises. When we made the transition to the cloud, the company opted for Azure.
How was the initial setup?
The initial setup is simple.
What's my experience with pricing, setup cost, and licensing?
We have no complaints about the pricing.
What other advice do I have?
Everything looks good and we are happy with this product. It seems to have everything that we need and I haven't seen any limitations. My advice to anybody who is looking at it is that it's a good platform to start building your integrations.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Analytics Officer at Idiro Analytics
Still familiarizing ourselves, but the data factory tool has proved to be most beneficial
Pros and Cons
- "Azure data factory is a good tool."
- "Lacking somewhat in template data flows."
What is our primary use case?
Our primary use case of the solution is for ETL. We're slowly moving everything over to Azure, so I think this will be our expected hub for the near future. I'm the chief analytics officer and we are a Microsoft partner.
What is most valuable?
The Azure data factory is the tool we're using the most. And again, we're using it for moving data around and data management. For now, we're pretty happy with the product although we're probably using it in a slightly more limited way. All the tasks we've done would have some reasonable degree of complexity and we've been able to achieve those tasks, or complete those processes. We're still getting familiar with it.
What needs improvement?
There has been some building of pipelines where we've had to test and redesign a little so if there were maybe some easier to setup guides or more template data flows that would be an improvement. It would simplify the center processes. It would probably be impossible to have a template for everyone, but maybe there's some way to kind of simplify the initial stack and point frame for new users like ourselves, to make getting off the ground a little bit easier.
For how long have I used the solution?
I've been using the solution for almost a year.
What do I think about the stability of the solution?
The solution is stable. We don't have very large data volumes and we haven't yet migrated high data processing power onto the cloud.
What do I think about the scalability of the solution?
We haven't been attempting to push the boundaries in scalability. It's probably something we will gradually get to, maybe over the next six to 12 months where we will be migrating some additional processes and workload onto the cloud that we may start to see if scalability becomes an issue.
How are customer service and technical support?
We haven't yet needed to contact technical support.
How was the initial setup?
The initial setup was reasonably straightforward. We've kind of been taking slow steps and migrating requirements as we gradually move certain tasks or certain processes into the cloud. We've done all the deployment ourselves.
What's my experience with pricing, setup cost, and licensing?
I think at the moment we're spending less than USD $100 a month. Because we're a Microsoft partner, we get a certain amount of credit on our partner account, but I don't think we've spent more than about $100, maybe $200 in a single month.
What other advice do I have?
I would recommend the product. I would suggest giving yourself time to learn and adapt to the product. A lot of people would probably come to it having some historic or some existing software product in place and they're maybe migrating onto it. And so it will likely involve changing or redesigning how some existing process works. It's a good time to kind of learn some of the intricacies or the way Azure operates that might be slightly different to what they do on-premise. Ultimately it seems like it can do anything that you might be doing with a different tool or in a different location. It's just a matter of figuring out the configurations and the process.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Architect at a computer software company with 1,001-5,000 employees
With features like auto-scaling and SSL integration, the tool also offers stability at an affordable price
Pros and Cons
- "Some of the features I found valuable are auto-scaling, SSL integration, cost-effectiveness, and the certificates provided by Microsoft Azure App Service."
- "When trying to scale up, it has a limitation, specifically an upper limitation. In general, scalability should be improved."
What is our primary use case?
Our clients use Microsoft Azure App Service for running their websites. The tool also has Azure Functions, which work in coordination with App Service. Azure Functions and Azure Logic Apps are different objects in Azure, but they all work together. I don't know details about how Microsoft Azure App Service works.
What is most valuable?
Some of the features I found valuable are auto-scaling, SSL integration, cost-effectiveness, and the certificates provided by Microsoft Azure App Service.
What needs improvement?
Sizing is an area where Microsoft Azure App Service lacks, so it should be made possible to upscale. When trying to scale up, it has a limitation, specifically an upper limitation. In general, scalability should be improved.
The features we use in Microsoft Azure App Service are thirty percent of the tool's services. There are a lot of other options. There's nothing that I can think of that we wanted to configure or the client wanted that was not there in App Service. Nothing needs to be added to the solution.
For how long have I used the solution?
I have experience with Microsoft Azure App Service. My company has a partnership with Microsoft. Microsoft Azure App Service doesn't have versions.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine and a half out of ten. The product doesn't have stability problems.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
Microsoft Azure App Service is used by 200 users in my business. We use the product as a part of medium-sized healthcare businesses.
How are customer service and support?
Support is somewhat of an issue with Microsoft Azure App Service. I rate the support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
As a part of my company's partnership with Microsoft, I was involved in the implementation process of Microsoft Azure App Service.
On a scale of one to ten, where one is the difficult setup phase, and ten is an easy setup phase, I rate the setup phase a nine and a half out of ten. The setup process of Microsoft Azure App Service is relatively easier and less complex.
It took me a couple of days to deploy the solution, including deploying a few solutions.
We had to go through with the development team and the client's team to understand the flow of their application, including the logic, and all other different components, having a dependency on Microsoft Azure App Service for the setup phase. We also had to understand how it would function, and then we had to devise a strategy accordingly. We enabled the firewall and communication since, obviously, the traffic should have to go through a firewall, after which we can configure routing and firewall rules accordingly.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is a low price and ten is a high price, I rate the pricing a five. The product is affordable.
There are no costs in addition to the standard licensing fees.
The prices are dependent on the size of the solution required. If there is a need for auto-scaling, then the charges increase as per the size.
I don't see any con for this solution. The only thing is that if the website is huge, like that of Amazon or Flipkart, where auto-scaling may be considered, causing a need to test if Microsoft Azure App Service can cater to that much workload.
What other advice do I have?
Even with all of its limitations, Microsoft Azure App Service is good.
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

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Updated: June 2025
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