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HCL Domino vs Microsoft Azure App Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.9
HCL Domino's ROI impact varies, with some organizations justifying it and others noting challenges due to recent deployments.
Sentiment score
5.6
Microsoft Azure App Service delivers cost-effective operational efficiency, reducing workforce needs and streamlining implementation through automation and machine learning.
 

Customer Service

Sentiment score
7.4
Users generally rate HCL Domino technical support positively for problem resolution, despite mixed reviews on customer service and website complexity.
Sentiment score
6.1
Microsoft Azure App Service support gets mixed reviews; premier packages offer swift help, but response times and consistency vary.
My experience with the technical support of HCL is that they are responsive.
Owner at Prodej a Správa Nemovitostí s.r.o.
Microsoft provides support for a lot of add-on or customized integration requests.
Project Manager at Inventec
Regions like Europe, the US, Canada, and India provide very good and immediate support.
Cloud Architect at a computer software company with 51-200 employees
While contacting support is not always a pleasant experience, they attended to our needs satisfactorily.
Solutions Architect at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.9
HCL Domino is praised for adaptability and scalability, accommodating thousands of users while efficiently managing distributed server loads.
Sentiment score
7.4
Microsoft Azure App Service offers strong scalability and flexibility, accommodating various organization sizes with easy resource adjustments and high user satisfaction.
Some features are simply not really possible with standard HCL client applications, which means moving all application development to web access, adding a lot of work.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Stability Issues

Sentiment score
8.0
HCL Domino is praised for stability, with most users experiencing minimal issues, despite concerns with large databases.
Sentiment score
7.9
Microsoft Azure App Service is highly stable with 99.99% uptime, supporting business needs effectively despite minor configuration issues.
Once we develop an application, it basically works and does not really break.
Owner at Prodej a Správa Nemovitostí s.r.o.
This feature allows us to pinpoint very quickly what is happening when an application is not working correctly.
Solutions Architect at a financial services firm with 1,001-5,000 employees
I find Microsoft Azure App Service to be quite stable.
Cloud Architect at a computer software company with 51-200 employees
 

Room For Improvement

HCL Domino needs security, UI, and integration improvements, plus better performance, usability, scalability, and modern technical capabilities.
Microsoft Azure App Service needs improvements in deployment, integration, UI/UX, cost transparency, and support for better user experience.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
SME at a tech services company with 1-10 employees
I would say that there are much better low-code platforms.
Owner at Prodej a Správa Nemovitostí s.r.o.
Deploying Logic Apps in a private network environment becomes complicated due to the extensive white testing and configurations needed at the networking layer.
Cloud Architect at a computer software company with 51-200 employees
They should improve the learning curve, enhance documentation, and focus on best practices.
Integration Architect at a hospitality company with 1,001-5,000 employees
The Linux App Service should be more user-friendly, focusing on logging, troubleshooting, and similar features.
Solutions Architect at a financial services firm with 1,001-5,000 employees
 

Setup Cost

HCL Domino pricing varies with usage, charging about $100 per user annually, with mixed reviews on its affordability.
Microsoft Azure App Service provides flexible pricing plans, generally cost-effective, though high for advanced tiers; free trials are available.
The Notes client is very expensive, costing around $105 per client.
SME at a tech services company with 1-10 employees
It is an expensive product, primarily due to the licensing fees.
Project Manager at Inventec
The price of Microsoft Azure is comparable to Microsoft AWS and Google.
Head of IT, Infra Operations Industry 4 0 Industrial Information Technology, Ot Specialist Iiot & Innovator at Value chain solutions
Pricing is a concern.
Senior System Engineer at Confiz Solutions
 

Valuable Features

HCL Domino provides secure, versatile, and stable solutions with easy deployment, dual functionality, and cross-platform integration capabilities.
Microsoft Azure App Service provides scalable, secure, and cost-effective solutions with seamless integration and robust DevOps capabilities for flexibility and efficiency.
Additionally, it supports web services, enabling us to consume and expose web services.
SME at a tech services company with 1-10 employees
I would appreciate HCL Domino to have wider integration into the SAP world because SAP is not easy to use, and if we could integrate it into a HCL Domino application, we could post data more easily to SAP from the HCL Domino environment and vice versa.
CEO at hydrografix Consulting AB
You can make it do many things because it is an application server.
Owner at Prodej a Správa Nemovitostí s.r.o.
We use the CI/CD inside Azure DevOps and Azure DevOps deploys the applications in Microsoft Azure App Service.
Solutions Architect at a financial services firm with 1,001-5,000 employees
The best features of Microsoft Azure App Service are its capacity for scalability, security, and basic support functionalities.
Head of IT, Infra Operations Industry 4 0 Industrial Information Technology, Ot Specialist Iiot & Innovator at Value chain solutions
The integration capabilities of Microsoft Azure App Service have greatly enhanced my ability to handle global web operations and support various functions, which were previously challenging without such integration.
Project Manager at Inventec
 

Categories and Ranking

HCL Domino
Ranking in Rapid Application Development Software
19th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Microsoft Azure App Service
Ranking in Rapid Application Development Software
9th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
Mobile Development Platforms (4th)
 

Mindshare comparison

As of June 2026, in the Rapid Application Development Software category, the mindshare of HCL Domino is 1.0%, up from 0.6% compared to the previous year. The mindshare of Microsoft Azure App Service is 2.1%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
Microsoft Azure App Service2.1%
HCL Domino1.0%
Other96.9%
Rapid Application Development Software
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
AntonioNascimento - PeerSpot reviewer
Solutions Architect at a financial services firm with 1,001-5,000 employees
Seamless integration and application hosting enabled through versatile service
When using a Linux App Service or containerized App Services, the logging is not as good as when using the Windows version. The Linux App Service should be more user-friendly, focusing on logging, troubleshooting, and similar features. With Microsoft Azure App Service, it is more difficult with Linux or other container solutions because there are many options. When creating an App Service, you can create it as Linux or Windows. After that, you can choose some stack or use Docker to container. When using Linux with container, the logging functionality is not as robust.
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Top Industries

By visitors reading reviews
Construction Company
10%
Government
10%
Manufacturing Company
9%
Financial Services Firm
7%
Financial Services Firm
15%
Comms Service Provider
12%
Manufacturing Company
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise6
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I am not missing anything significant from HCL Domino at the moment. There are some smaller things that can be improved, but these have already been posted on the HCL website where we can submit ou...
What is your primary use case for HCL Domino?
I have been using HCL Domino products since 1992, when it was known as Lotus Notes. I use it myself and also work as a consultant. We are an IBM Business Partner and HCL Business Partner. We are no...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
Do you recommend Microsoft Azure App Service?
I highly recommend Microsoft Azure. We have been using it for nearly four years. We mostly use it for creating and maintaining websites, such as content management systems like WordPress sites, whi...
What is your experience regarding pricing and costs for Microsoft Azure App Service?
You can start with a basic plan, which costs very little. As your necessity and workload increase, you can scale up and add many nodes. If you need to host three, four, or five nodes with high avai...
 

Also Known As

IBM Lotus Domino, Lotus Domino
Azure App Service, MS Azure App Service
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
Find out what your peers are saying about HCL Domino vs. Microsoft Azure App Service and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.