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HCL Domino vs HCL Notes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Opinions on HCL Domino ROI vary, with some reporting positive returns and operational benefits, despite initial deployment challenges.
Sentiment score
6.5
HCL Notes delivers long-term ROI through secure communications, user satisfaction, efficiency, and cost-effective annual fees per user.
 

Customer Service

Sentiment score
7.0
HCL Domino customer support is generally positive, praised for promptness and helpfulness, yet some find it complex and unfriendly.
Sentiment score
6.8
HCL Notes support is highly praised for knowledgeable, responsive service, with improved satisfaction since transitioning from IBM.
Once Notes is running, it performs reliably without issues.
 

Scalability Issues

Sentiment score
7.2
HCL Domino offers effective scalability for many, but faces challenges with large databases affecting reliability for some users.
Sentiment score
7.0
HCL Notes efficiently scales for small to large user groups, integrates well with mobile platforms, but demands adequate computing power.
 

Stability Issues

Sentiment score
8.1
HCL Domino is praised for its stability and reliability, though some report performance declines with larger databases.
Sentiment score
6.9
HCL Notes is stable and reliable, with issues usually due to external factors or outdated systems, not the software itself.
 

Room For Improvement

HCL Domino requires improved integration, updated interface, better performance, enhanced scalability, security, and support for modern technologies.
HCL Notes needs a modernized interface, better usability, and improved integration to remain competitive with current email services.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
The front end of the databases on the home screen looks somewhat old-fashioned.
 

Setup Cost

HCL Domino pricing is seen as high, $100/user annually, affecting smaller enterprises' decisions against competitors like Microsoft Exchange.
HCL Notes offers competitive pricing with flexible licensing and affordability, compared to competitors like Microsoft and Google.
The Notes client is very expensive, costing around $105 per client.
 

Valuable Features

HCL Domino offers strong security, seamless integration, cross-platform versatility, robust encryption, and efficient storage with DAOS for comprehensive application support.
HCL Notes provides secure, flexible groupware solutions with application development, migration, and seamless document integration at an affordable cost.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Rapid Application Development Software (17th)
HCL Notes
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Email Applications (8th)
 

Mindshare comparison

HCL Domino and HCL Notes aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.6%, up 0.5% compared to last year.
HCL Notes, on the other hand, focuses on Email Applications, holds 3.4% mindshare, up 3.2% since last year.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
HCL Domino0.6%
Microsoft Power Apps12.2%
ServiceNow9.8%
Other77.4%
Rapid Application Development Software
Email Applications Market Share Distribution
ProductMarket Share (%)
HCL Notes3.4%
Google Workspace20.1%
Microsoft Exchange Online12.5%
Other64.0%
Email Applications
 

Featured Reviews

Jason Levine - PeerSpot reviewer
A tool that offers great security and integration capabilities
The solution facilitates our company's workflow automation needs since it is a platform that allows users to build whatever workflows they want. The product is used for application development in our organization for our customers, as we operate as consultants. The features of the product that I found to be beneficial for the productivity of my company's team stems from the fact that it can be integrated directly into HCL Notes email so that you can manage your workflows there, and you don't have to change contacts a go to a separate application to deal with a document approval process since it can be done directly from emails. HCL Domino is one of the leading products in the industry, so it is definitely ahead of the other tools in the market. In our company, some departments use HCL Domino for emails rather than other solutions because it is more secure. The tool has an impact on the management of sensitive data in our company. My only suggestion to those who plan to use HCL Domino is that they should not be daunted by the old UI it offers. The collaboration tool of HCL Domino has affected the internal communication processes in our organization. The collaboration tool of HCL Domino is something that the solution has been offering from the time it was introduced in the market as an expensive product. The impact or value on our company from the use of the product can be proven by the fact that with the solution, it is possible to automate processes or workflows while ensuring that there is consistency, lack of human errors, and efficiency. Earlier, I would have rated the tool eight out of ten. Presently, considering the increase in the number of integrations that the product allows and its movement to meet industry standards, I rate the overall tool a nine out of ten.
Herad Howell - PeerSpot reviewer
Secure communications that prompts responses with room for improved user interface
I primarily value HCL Notes for its security features. The software's secure communication is particularly useful when dealing with professional entities. It ensures that business is conducted smoothly, allowing me to use my organization's email confidently, as opposed to my personal Gmail, which might not prompt responses from some entities.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
11%
Construction Company
8%
Manufacturing Company
8%
Government
15%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms. Exploring and comprehending what is possibl...
What needs improvement with HCL Notes?
Regarding additional functions, the front end of the databases on the home screen looks somewhat old-fashioned. It could be modernized by the development team.
What is your primary use case for HCL Notes?
Our use case for HCL Notes is that we use it for critical production databases and a lot of administration databases. We use it for email and calendars extensively.
What advice do you have for others considering HCL Notes?
We actively work with HCL Notes and have integrated it with other applications as it is installed on Windows. We use HCL Notes and Domino, along with HCL Connections and HCL BigFix. Regarding custo...
 

Also Known As

IBM Lotus Domino, Lotus Domino
IBM Lotus Notes, Lotus Notes
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: September 2025.
868,759 professionals have used our research since 2012.