

HCL Domino and HCL Notes are solutions competing in enterprise software. HCL Domino appears to have the upper hand due to its perceived stability, robust security, and versatility across platforms, making it favorable over HCL Notes.
Features: HCL Domino offers encrypted communication, robust development across platforms like AIX, Windows, and Linux, and serves as a messaging and application solution. HCL Notes is strong in document management and offline access, with noted ease in developing applications. Both support security with Domino excelling in integration capabilities while Notes maintains backward compatibility.
Room for Improvement: HCL Domino could enhance performance in large deployments and improve interfaces and integration with collaboration tools. HCL Notes needs a modernized user interface, increased speed, and tighter integration to improve user experience and meet modern expectations.
Ease of Deployment and Customer Service: HCL Domino and HCL Notes predominantly use on-premises deployment models. Customer service has some reported inconsistencies, indicating room for improvement in responsiveness and quality, even though technical support is typically satisfactory.
Pricing and ROI: HCL Domino is perceived as reasonably priced given its stability and security, though some find its cost high. HCL Notes faces criticism in justifying its ROI, yet some users appreciate its lower cost against alternatives. HCL's simple pricing models, despite some unfavorable perceptions, are noted positively.
Once Notes is running, it performs reliably without issues.
I would rate HCL technical support as eight out of ten.
The scalability of the product is really good.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
I think HCL can make its product better by being more visible on the market because most companies don't support or use HCL anymore.
It could be modernized by the development team.
The Notes client is very expensive, costing around $105 per client.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
We use HCL Notes for its offline capabilities, including the ability to work offline.
| Product | Market Share (%) |
|---|---|
| HCL Domino | 1.0% |
| Microsoft Power Apps | 9.5% |
| ServiceNow | 6.5% |
| Other | 83.0% |
| Product | Market Share (%) |
|---|---|
| HCL Notes | 3.3% |
| Google Workspace | 15.1% |
| Microsoft Exchange Online | 11.1% |
| Other | 70.5% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 9 |
HCL Domino (formerly IBM Domino) is a secure, enterprise-grade, application development platform. From IT to business, HCL Domino is the only low to pro-code application development platform that allows your business to build robust applications to solve workflow and process challenges fast. HCL Domino powers businesses around the world with 15,000 customers and 10 million apps built on our platform. HCL Domino has always been a secure, rock-solid, and proven solution.
HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.
HCL Notes is available for Windows, Apple iOS, and Android.
HCL Notes Features
HCL Notes has many valuable key features. Some of the most useful ones include:
HCL Notes Benefits
Some of the benefits of using HCL Notes include:
Reviews from Real Users
Below are some reviews and helpful feedback written by HCL Notes users.
An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”
Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”
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