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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Rapid Application Development Software (17th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (6th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.9%, up 0.5% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 7.1% mindshare, down 9.2% since last year.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
HCL Domino0.9%
Microsoft Power Apps9.9%
ServiceNow7.2%
Other82.0%
Rapid Application Development Software
Email Applications Market Share Distribution
ProductMarket Share (%)
Zimbra Collaboration7.1%
Google Workspace16.0%
Microsoft Exchange Online11.1%
Other65.8%
Email Applications
 

Featured Reviews

PB
Architect at a tech consulting company with 501-1,000 employees
Experience complete control and security in managing sensitive information and internal applications
One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms. Exploring and comprehending what is possible takes time and effort, as understanding the full range of functionalities requires a mindset shift to leverage the platform's capabilities effectively. I believe HCL Domino is on a good improvement path, although a limitation is the lack of many service providers offering the platform, making initial setup more time-consuming for organizations without the expertise. If there were more subscription-based service providers available, it could enhance usability significantly, especially for organizations lacking the resources to install and configure systems.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The full-text searching capabilities are great."
"The most valuable features of the solution are security and integration."
"They offer good support and provide a roadmap."
"The most valuable feature of HCL Domino is how robust it is."
"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"The pricing is excellent."
"For workflow applications or general applications, the rapid development capability is what we value most."
"HCL Domino is an application development and collaboration platform with strong stability and security. Deployment of this platform is easy and takes only 10 minutes."
"The stability is good and keeps getting better with each new update."
"The web interface is powerful and easy to use."
"The solution is easy to implement."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"Zimbra Collaboration has a good web interface."
"The backup and storage management features of Zimbra Collaboration are valuable."
 

Cons

"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"The solution is expensive."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"HCL Domino needs to be more user-friendly."
"From the Domino side, it should support DKIM and DMARC."
"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"They should provide its integration with other AI applications."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"It does have a few bugs."
"It would be great if a group chat feature were created to allow for a team environment."
"The solution could use more integration with third-party tools."
"Zimbra Collaboration's video conferencing could be improved."
"The solution’s forums don't have much information or documentation on administration tasks."
 

Pricing and Cost Advice

"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"It is less expensive compared to other vendors."
"The pricing is subjective and contingent on the intended usage."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"HCL Domino has reasonable pricing. It's not expensive."
"We pay yearly licenses for Zimbra Collaboration."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"The solution is not expensive compared to other products."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"The price of the solution is low."
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Top Industries

By visitors reading reviews
Government
11%
Computer Software Company
10%
Manufacturing Company
10%
Construction Company
7%
Computer Software Company
12%
Comms Service Provider
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms. Exploring and comprehending what is possibl...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: January 2026.
881,082 professionals have used our research since 2012.