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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
Rapid Application Development Software (18th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (6th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 1.0%, up 0.5% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.9% mindshare, down 9.0% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
Microsoft Power Apps9.0%
ServiceNow6.2%
Other83.8%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.9%
Google Workspace14.7%
Microsoft Exchange Online10.6%
Other67.8%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important benefit is security. The security architecture is very good. It's the best part of the solution."
"I find the HCL Domino server scalable."
"This solution works very well straight out of the box; we have no plans to customize it."
"The email system is the most valuable feature."
"HCL Domino is the best product from a security point of view."
"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"This solution can be used for workflow application so that applications can be easily developed."
"It is an excellent solution."
"The most valuable feature of Zimbra Collaboration is email functionality."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The product is very stable."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The configuration is simple."
 

Cons

"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"HCL Domino needs to be more user-friendly, as end users prefer Outlook over it, because they find Outlook easier to use."
"IBM Lotus is good but there is other, better software available with much better pricing, and value-added functionality and features."
"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"The client version of this solution could be faster and be made simpler for non-IT users."
"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"There can be difficulties resolving problems on the server side when problems arise."
"The tool should improve its multi-cloud feature."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"It does have a few bugs."
"There are security and performance issues which is one of the concerns of using an open-source product."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"Server deployment and the GUI for emails should be better."
 

Pricing and Cost Advice

"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"It is less expensive compared to other vendors."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"We chose to pay for our licensing fees annually."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"The license for Domino is yearly. The price is high."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"We do not pay for licenses to use this solution."
"The solution is not expensive compared to other products."
"The solution is competitively priced."
"We pay yearly licenses for Zimbra Collaboration."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
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Top Industries

By visitors reading reviews
Government
12%
Manufacturing Company
10%
Computer Software Company
9%
Retailer
7%
Comms Service Provider
10%
Computer Software Company
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good...
What is your primary use case for HCL Domino?
The primary purposes for which HCL Domino is used are mail and applications.
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
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