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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Rapid Application Development Software (17th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (6th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 1.0%, up 0.5% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.9% mindshare, down 9.1% since last year.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
HCL Domino1.0%
Microsoft Power Apps9.5%
ServiceNow6.5%
Other83.0%
Rapid Application Development Software
Email Applications Market Share Distribution
ProductMarket Share (%)
Zimbra Collaboration6.9%
Google Workspace15.1%
Microsoft Exchange Online11.1%
Other66.9%
Email Applications
 

Featured Reviews

PB
Architect at a tech consulting company with 501-1,000 employees
Experience complete control and security in managing sensitive information and internal applications
One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms. Exploring and comprehending what is possible takes time and effort, as understanding the full range of functionalities requires a mindset shift to leverage the platform's capabilities effectively. I believe HCL Domino is on a good improvement path, although a limitation is the lack of many service providers offering the platform, making initial setup more time-consuming for organizations without the expertise. If there were more subscription-based service providers available, it could enhance usability significantly, especially for organizations lacking the resources to install and configure systems.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The full-text searching capabilities are great."
"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"HCL Domino is an application development and collaboration platform with strong stability and security. Deployment of this platform is easy and takes only 10 minutes."
"This solution can be used for workflow application so that applications can be easily developed."
"They offer good support and provide a roadmap."
"One valuable feature of HCL Domino is its integration with other directories."
"I like that HCL Domino is stable. It's a great product. I also like that HCL Domino is a mature product under IBM, which is why many companies use it."
"HCL Domino is cost-effective because it serves as a complete platform with a web server, app server, and IT management system, eliminating the need for multiple platforms and complex integrations."
"Good email solution and it's open-source."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"The configuration is simple."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"Zimbra Collaboration has a good web interface."
"The stability is good and keeps getting better with each new update."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The product is easy to set up."
 

Cons

"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"The solution is expensive."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"From the Domino side, it should support DKIM and DMARC."
"HCL Domino needs to be more user-friendly."
"Many people are not very happy with its speed."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"They should enhance its online meeting features."
"It would be great if a group chat feature were created to allow for a team environment."
"The product must be more customizable."
"I would like to see a Microsoft schedule function added."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The solution could use more integration with third-party tools."
"The installation is not straightforward, it can take two days for the full implementation."
 

Pricing and Cost Advice

"The license for Domino is yearly. The price is high."
"We're happy with the price of our license — it's pretty standard."
"I'd rate it a seven out of ten in terms of price."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"We pay annually for the use of this solution and it is only a standard fee."
"The pricing is subjective and contingent on the intended usage."
"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"The price of the solution is low."
"We pay yearly licenses for Zimbra Collaboration."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"Zimbra Collaboration offers a good price-to-feature ratio."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
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Top Industries

By visitors reading reviews
Government
11%
Manufacturing Company
10%
Computer Software Company
10%
Retailer
6%
Computer Software Company
12%
Comms Service Provider
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms. Exploring and comprehending what is possibl...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: February 2026.
881,757 professionals have used our research since 2012.