Zimbra Collaboration vs Zoho Mail comparison

Zimbra and Zoho are both solutions in the Email Applications category. Zimbra is ranked #5 with an average rating of 8.0, while Zoho is ranked #8 with an average rating of 7.1. Zimbra holds a 8.5% mindshare in EA, compared to Zoho’s 5.3% mindshare. Additionally, 96% of Zimbra users are willing to recommend the solution, compared to 87% of Zoho users who would recommend it.

Zimbra Collaboration

Read 29 Zimbra Collaboration reviews

2,523 Views
2,397 Comparison Views

96% willing to recommend

Zoho Mail

Read 14 Zoho Mail reviews

1,161 Views
1,161 Comparison Views

87% willing to recommend

Zimbra Collaboration

Zoho Mail

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Executive SummaryUpdated on May 21, 2025

Zimbra Collaboration and Zoho Mail compete in the email and collaboration category. Zoho Mail appears to have the upper hand due to its advanced features and superior integration and security measures.

Features: Zimbra Collaboration provides a unified platform offering email, calendar, task management, shared folders, and strong mobile synchronization. Zoho Mail offers comprehensive email hosting, robust security with TLS and SSL, and seamless integration with Zoho's suite, facilitating advanced collaboration through features like email sharing and draft sharing.

Room for Improvement: Zimbra Collaboration can enhance its deployment simplicity and improve its spam filtering capabilities. Additionally, some of its collaboration tools, like video calls, require optimization. Zoho Mail could benefit from faster image loading, enhanced integration options for external ERP systems, and improved responses to financial constraints faced by international users.

Ease of Deployment and Customer Service: Zimbra Collaboration poses potential complexities during setup that demand technical expertise, making deployment intensive. Zoho Mail offers an intuitive cloud-based interface with simplified deployment, supported by accessible guides and responsive customer service, providing a more user-friendly experience.

Pricing and ROI: Zimbra Collaboration offers competitive pricing with attractive package deals beneficial for large-scale implementations. Although Zoho Mail is slightly more expensive, it provides packages that enhance long-term return on investment through its extensive features. Zoho Mail's initial higher cost is validated by its superior functionality and integration capabilities.

To learn more, read our detailed Zimbra Collaboration vs. Zoho Mail Report (Updated: July 2025).

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zimbra Collaboration

Ranking in Email Applications

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

8th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of Zimbra Collaboration is 8.5%, down from 9.4% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Muhammad Talha Baig

Business Analyst and Associate Project Manager at SAMI Pharmaceuticals

One of the premium features was customized rooms tailored to the collaboration needs

Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

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Salem Shafik

Founder at Tech Force

Zoho Mail suits small businesses well but can improve user organization features

For the admin side of Zoho Mail, they need to add features for organizing users in organizational units. We currently only have the ability to add users to groups, but some admins need to organize users in organizational units and apply security policies or other configurations based on these units.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."

"Zimbra Collaboration has a good web interface."

"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."

"The stability is good and keeps getting better with each new update."

"We can control all the data in my IT infrastructure."

"The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization."

"The configuration is simple."

"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."

More Zimbra Collaboration pros

"Zoho Mail is a cost-effective solution."

"It uses an alert system and other monitoring tools."

"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."

"We can create email accounts for our customers."

"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."

"Zoho Mail is a stable product."

More Zoho Mail pros

Cons

"It is good and competent, but you have to pay for video and group chat features."

"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."

"The product must be more customizable."

"File sharing permissions with Nextcloud integration need improvement."

"There are some security issues."

"The tool should improve its multi-cloud feature."

"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."

"The antispam and antivirus features are hard to understand on mobile devices."

More Zimbra Collaboration cons

"Zoho Mail is not as good as G Suite, which has integrated calendars."

"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"They have issues when they are rolling out updates"

"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."

"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."

"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

More Zoho Mail cons

Pricing and Cost Advice

"The solution is competitively priced."

"It's very expensive. When we compare the cost with Google Workspace, it's so expensive."

"We pay yearly licenses for Zimbra Collaboration."

"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."

"The solution is not expensive compared to other products."

"Zimbra Collaboration offers a good price-to-feature ratio."

"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."

"We do not pay for licenses to use this solution."

More Zimbra Collaboration pricing and cost advice

"Zoho Mail is more cost-efficient than its competitors."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"The solution is more affordable compared to other products. It is cheap."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"There is no license required to use Zoho Mail."

"The solution’s pricing is very reasonable."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"The solution is not costly."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Comms Service Provider

Government

Energy/Utilities Company

Computer Software Company

19%

Comms Service Provider

15%

Retailer

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Zimbra Collaboration?

The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.

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What is your experience regarding pricing and costs for Zimbra Collaboration?

The solution is competitively priced.

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

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What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is economical compared to Microsoft and Google Workspace. Speaking specifically about Egypt and the region, they have competitive pricing compared to others.

See all answers

What needs improvement with Zoho Mail?

They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful. Additionally, considering how WhatsApp backup automatically goes ...

See all answers

Comparisons

Microsoft Exchange vs Zimbra Collaboration

Compared 26% of the time

Open-Xchange vs Zimbra Collaboration

Compared 21% of the time

KerioConnect vs Zimbra Collaboration

Compared 14% of the time

IceWarp vs Zimbra Collaboration

Compared 9% of the time

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IceWarp vs Zoho Mail

Compared 32% of the time

ProtonMail vs Zoho Mail

Compared 22% of the time

Google Workspace vs Zoho Mail

Compared 19% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 14% of the time

HCL Notes vs Zoho Mail

Compared 3% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

Zimbra Collaboration

July 2025

Download Zimbra Collaboration product report

Buyer's Guide

Zoho Mail

July 2025

Download Zoho Mail product report

Overview

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.

Zimbra

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

BBDO, HuffPost

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

July 2025

Free Report: Zimbra Collaboration vs. Zoho Mail

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