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ProtonMail vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProtonMail
Ranking in Email Applications
8th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Email Applications category, the mindshare of ProtonMail is 7.8%, up from 4.2% compared to the previous year. The mindshare of Zimbra Collaboration is 6.9%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.9%
ProtonMail7.8%
Other85.3%
Email Applications
 

Featured Reviews

AP
Media Content Creator Intern
Trust and anonymity play a key role in secure communications
I am uncertain about the two-factor authentication feature. I have had integrations with other Proton services and have used Proton VPN once, though it has limited features. Simple Mail, which was acquired by ProtonMail, has been very useful for me. The pricing is moderate. I have not used any paid services from ProtonMail. It is not very costly, but I have not used any premium services. I am a customer of ProtonMail. I would rate ProtonMail an eight out of ten due to their transparency and the utility of their simple login feature. My job and company name should remain hidden.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about ProtonMail is that they are trusted, which is why I choose them."
"The auto encryption of attachments is valuable."
"Zimbra Collaboration has a good web interface."
"The most valuable feature of Zimbra Collaboration is the cost."
"VMware Zimbra is an enterprise-class E-mail, calendar, and collaboration solution, built for both public and private clouds."
"The solution is easy to implement."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"The stability is good and keeps getting better with each new update."
"The backup and storage management features of Zimbra Collaboration are valuable."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
 

Cons

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."
"I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people."
"Zimbra Collaboration's video conferencing could be improved."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"There are some security issues."
"It does have a few bugs."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The tool should improve its multi-cloud feature."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
 

Pricing and Cost Advice

Information not available
"The solution is competitively priced."
"The price of the solution is low."
"We pay yearly licenses for Zimbra Collaboration."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
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Top Industries

By visitors reading reviews
Comms Service Provider
24%
Educational Organization
8%
Outsourcing Company
6%
Computer Software Company
6%
Computer Software Company
11%
Comms Service Provider
10%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?
The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.
What needs improvement with ProtonMail?
In terms of what can be improved in ProtonMail, I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people. Therefore, we do not use it for ...
What is your primary use case for ProtonMail?
My use cases include using ProtonMail for Drive occasionally for storing files. After some time, I stopped using that feature. Primarily, I use it for sending emails when I want to maintain anonymi...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
 

Overview

 

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about ProtonMail vs. Zimbra Collaboration and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.