IceWarp vs Zimbra Collaboration comparison

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"The solution is easy to manage and includes features such as smart documents and the archiving of user data."

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The solution's voice services work well for our company."

"It's scalable and stable."

"The groupware module is the most valuable feature."

"The solution has a very good log-in to the UI when compared to other solutions."

"An effective, functional, very good tool for controlling resources."

"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."

"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."

"Good email solution and it's open-source."

"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."

"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."

"The web interface is powerful and easy to use."

"The backup and storage management features of Zimbra Collaboration are valuable."

"Zimbra Collaboration's sharing features are most valuable."

"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

"The solution needs improvements in security, particularly regarding document management."

"Our customers sometimes have problems receiving mail."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

"The solution could use more integration with third-party tools."

"The solution’s forums don't have much information or documentation on administration tasks."

"They should enhance its online meeting features."

"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."

"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."

"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."

"The antispam and antivirus features are hard to understand on mobile devices."

"It is good and competent, but you have to pay for video and group chat features."

"Costs far less than other solutions."

"Our licensing is on a yearly basis. There were no additional costs."

"There are various licensing plans available based on geographic zone."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

"Pricing and licensing is very competitive and in some cases, cheap."

"The solution is inexpensive which is its main benefit."

"The license is based on the number of users."

"It is definitely one of the lowest price solutions."

"The price of the solution is low."

"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."

"We do not pay for licenses to use this solution."

"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."

"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."

"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."

"Zimbra Collaboration is expensive, and there is no perpetual license option."

"It's very expensive. When we compare the cost with Google Workspace, it's so expensive."