Google Workspace vs IceWarp comparison

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Google Workspace

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Executive SummaryUpdated on Jul 13, 2025

Google Workspace and IceWarp compete in the cloud-based business solutions category. Google Workspace maintains an edge due to its broad adoption and integration capabilities.

Features: Google Workspace's strengths include scalability, integration with multiple platforms, and tools like Gmail, Google Drive, and Google Meet. It is secure and user-friendly, facilitating easy collaboration and management. IceWarp provides communication-focused solutions suitable for businesses needing customizable email and scheduling solutions. It is a cost-effective alternative that offers notable flexibility and team collaboration features.

Room for Improvement: Google Workspace can improve in areas like accidental logouts, storage limits, and better Outlook integration. More intuitive enterprise controls and an enhanced administrative interface would be beneficial. IceWarp could improve desktop application support and mobile integration. Enhancing security features and making the documentation more user-friendly, along with more responsive technical support, would be advantageous.

Ease of Deployment and Customer Service: Google Workspace excels in public cloud deployments with ease of use and flexibility. However, it needs better engagement in direct support. IceWarp offers varied deployment options, including on-premises and hybrid environments, with customer service that responds quickly via email. Users seek more comprehensive technical support channels.

Pricing and ROI: Google Workspace is often perceived as expensive due to its per-user licensing costs, with pricing options aimed at enterprise needs. IceWarp offers a competitive and flexible pricing structure, especially attractive to small-to-medium businesses. Both solutions improve productivity and efficiency, though Google Workspace is sometimes seen as less cost-effective.

To learn more, read our detailed Google Workspace vs. IceWarp Report (Updated: July 2025).

Google Workspace vs. IceWarp

July 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

104

Ranking in other categories

Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (5th)

IceWarp

Ranking in Email Applications

6th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of Google Workspace is 21.0%, down from 24.2% compared to the previous year. The mindshare of IceWarp is 5.2%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

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AvinashLotke

Delivery Head at Team Computers

Useful for collaboration and storage but improvement is needed in API integration

The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The real-time editing feature is valuable."

"If I'm addressing certain emails from banks — automatic emails, like OTP, etc. — I can create rules and forward that OTP to the specific email IDs. You can create rules and deliver mail to different groups using the forwarding feature. It's handy."

"Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."

"Being able to back up our data on Google Drive is a critical and valuable feature for our customers. It is just in sync. Imagine you change a file on the desktop, and it gets updated directly to your Google Drive. Our laptop is completely in sync with Google Drive. Google Meet, Google Sheets, and Google Docs are also amazing products. They're very versatile and easy to use as compared to Office 365. I am using Google Sheets and Google Docs, which first save the work on my memory or ROM, and then on my RAM. It gives me better productivity through Google Sheets and Google Docs."

"Google Meet is the most valuable function for me. It has enhanced collaboration in our team."

"We use Google Sheets extensively for things like sharing plans, data, test reports, and more."

"There are several online forums and a lot of support materials online."

"What I like most about Google Workspace is the Google Drive app because you can easily access it from anywhere and from any device. I also find the solution easy to use. It's user-friendly."

More Google Workspace pros

"It's scalable and stable."

"IceWarp has multiple applications that are easy to use for many people."

"It has great communication capabilities for team chatting and web conferences."

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"The solution's voice services work well for our company."

"The groupware module is the most valuable feature."

"An effective, functional, very good tool for controlling resources."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

More IceWarp pros

Cons

"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."

"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."

"I believe Google Drive has potential for improvement. Enhancements could be made in terms of synchronization and the functionality of the Google Sheets app, particularly in areas like formulas and pivot tables, to make it more comparable to Microsoft Excel. Google Chat needs to make improvements so that we can send Excel and PDFs from the mobile app itself. I would like to see Google Bard integrated with the product."

"Expensive with a complicated licensing structure."

"The initial setup is not intuitive at all."

"Scalability is not as good as we would like."

"Google needs to improve its support."

"Google could integrate Gemini AI with Google Workspace to enhance user experience."

More Google Workspace cons

"The solution needs improvements in security, particularly regarding document management."

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

"Our customers sometimes have problems receiving mail."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

More IceWarp cons

Pricing and Cost Advice

"Traffic management tools may be required for larger setups and should be included in any pricing calculations."

"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."

"The price of Google Workspace is reasonable. I pay less than 100 a month."

"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."

"It's low in cost as compared to Office 365. There is an annual licensing cost."

"We normally purchase the license on a yearly basis."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

More Google Workspace pricing and cost advice

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"Costs far less than other solutions."

"The solution is priced well."

"The solution is inexpensive which is its main benefit."

"Our licensing is on a yearly basis. There were no additional costs."

"Pricing and licensing is very competitive and in some cases, cheap."

"I would rate the pricing and eight out of ten."

"There are various licensing plans available based on geographic zone."

More IceWarp pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

Comms Service Provider

Manufacturing Company

Computer Software Company

18%

Comms Service Provider

11%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

What needs improvement with Google Workspace?

I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using has been effective. Regarding the user interface, when calling a member in the org...

What do you like most about IceWarp?

It's scalable and stable.

What is your experience regarding pricing and costs for IceWarp?

IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.

What needs improvement with IceWarp?

The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...

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Zoho Mail vs IceWarp

Compared 31% of the time

Zimbra Collaboration vs IceWarp

Compared 15% of the time

Microsoft Exchange vs IceWarp

Compared 14% of the time

Microsoft Exchange Online vs IceWarp

Compared 9% of the time

KerioConnect vs IceWarp

Compared 7% of the time

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Product Reports

Download Google Workspace product report

Google Workspace

August 2025

Download IceWarp product report

August 2025

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Marriott, Toyota, Sony, Wendy's, Canon