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Google Workspace vs IceWarp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Wireless Email (1st), Cloud Storage (7th), Content Collaboration Platforms (2nd)
IceWarp
Ranking in Email Applications
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Email Applications category, the mindshare of Google Workspace is 13.7%, down from 22.2% compared to the previous year. The mindshare of IceWarp is 5.1%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace13.7%
IceWarp5.1%
Other81.2%
Email Applications
 

Featured Reviews

AR
Assosiate Professor at Palazzo del Mediterraneo
Collaborative work with students has improved but storage limitations and support issues remain
We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are a lot of apps and features that make it easy to share, like Google Meet and Sheets, which we continuously use for remote meetings and for anything we need to share, and the pricing is very good."
"The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good."
"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."
"It is a stable platform; it is very easy to use, and most importantly, it is very easy to administer, and it also gets up and running quite easily."
"We find Google Drive and mail useful for our services."
"They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum."
"Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."
"Google Chat is the most valuable feature of the solution."
"The solution is inexpensive which is its main benefit."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"The solution's voice services work well for our company."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"With all of the features that are available for the users included with the license, it is reasonably priced."
"IceWarp has multiple applications that are easy to use for many people."
"An effective, functional, very good tool for controlling resources at a low cost."
 

Cons

"To a degree, the project management service could be improved."
"Google needs to improve its support."
"The user interface, especially on Google Drive, could be better."
"The cost could be improved."
"The stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms."
"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"G Suite does not make it easy for a one-person business to go in and figure this stuff out and make it easy."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Customer service is not always helpful."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
"The Exchange compatibility mode is rather limited."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
 

Pricing and Cost Advice

"I give the pricing an eight out of ten, with ten being the most affordable."
"The price per client within the business is too high."
"We receive value for the price that we pay."
"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."
"Pricing is something concerning. We find the solution very expensive."
"We pay on yearly basis."
"2,500 Rupees per month per user."
"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
"Our licensing is on a yearly basis. There were no additional costs."
"Costs far less than other solutions."
"I would rate the pricing and eight out of ten."
"It is definitely one of the lowest price solutions."
"The solution is priced well."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"The license is based on the number of users."
"The solution is inexpensive which is its main benefit."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
8%
Computer Software Company
8%
Computer Software Company
15%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Microsoft subscription is no longer continued, so I have the choice to use Google ...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view ...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, with most of my usage being in Spreadsheet. I do use Google Groups, which combin...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Google Workspace vs. IceWarp and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.