Google Workspace vs IceWarp comparison

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Google Workspace

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Executive SummaryUpdated on Jul 13, 2025

Google Workspace and IceWarp compete in the cloud-based business solutions category. Google Workspace maintains an edge due to its broad adoption and integration capabilities.

Features: Google Workspace's strengths include scalability, integration with multiple platforms, and tools like Gmail, Google Drive, and Google Meet. It is secure and user-friendly, facilitating easy collaboration and management. IceWarp provides communication-focused solutions suitable for businesses needing customizable email and scheduling solutions. It is a cost-effective alternative that offers notable flexibility and team collaboration features.

Room for Improvement: Google Workspace can improve in areas like accidental logouts, storage limits, and better Outlook integration. More intuitive enterprise controls and an enhanced administrative interface would be beneficial. IceWarp could improve desktop application support and mobile integration. Enhancing security features and making the documentation more user-friendly, along with more responsive technical support, would be advantageous.

Ease of Deployment and Customer Service: Google Workspace excels in public cloud deployments with ease of use and flexibility. However, it needs better engagement in direct support. IceWarp offers varied deployment options, including on-premises and hybrid environments, with customer service that responds quickly via email. Users seek more comprehensive technical support channels.

Pricing and ROI: Google Workspace is often perceived as expensive due to its per-user licensing costs, with pricing options aimed at enterprise needs. IceWarp offers a competitive and flexible pricing structure, especially attractive to small-to-medium businesses. Both solutions improve productivity and efficiency, though Google Workspace is sometimes seen as less cost-effective.

To learn more, read our detailed Google Workspace vs. IceWarp Report (Updated: September 2025).

Google Workspace vs. IceWarp

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Helped 868,759 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

104

Ranking in other categories

Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (4th)

IceWarp

Ranking in Email Applications

7th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of Google Workspace is 20.1%, down from 24.2% compared to the previous year. The mindshare of IceWarp is 5.3%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Google Workspace	20.1%
IceWarp	5.3%
Other	74.6%

Email Applications

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

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AvinashLotke

Delivery Head at Team Computers

Useful for collaboration and storage but improvement is needed in API integration

The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The valuable features include the email service, email updates, and Google Drive."

"Google Meet is the most valuable function for me. It has enhanced collaboration in our team."

"The solution helps us to collaborate."

"personally prefer to use G Suite applications, such as Gmail, Slides, and Sheets, because they give you the freedom to share the document you're editing and co-work with other colleagues simultaneously."

"The solution is very stable."

"The solution offers very good email. It's a very good email provider."

"The calendar is the most valuable feature."

"The most valuable part of G Suite is the integration among all of the components. It's also highly reliable because it's always available. And G Suite's ability to collaborate on all the standard office tools has no rival. It's amazing because you can work seamlessly with any of your colleagues on the same document."

More Google Workspace pros

"It's scalable and stable."

"The solution is easy to manage and includes features such as smart documents and the archiving of user data."

"The groupware module is the most valuable feature."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

"The solution's voice services work well for our company."

"IceWarp has multiple applications that are easy to use for many people."

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

More IceWarp pros

Cons

"In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve."

"Integrating Copilot with Google Workspace is slightly difficult."

"I would rate the stability a five out of ten."

"Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available."

"Integration with Microsoft Outlook could be improved. The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication."

"Integration with Microsoft Outlook could be improved."

"I believe that Sheets could have a more functional and user-friendly interface. Google Sheets currently lacks macros and cross file links which can be found in Excel."

"Google Meet is a very good product, but it's not up to the mark if you compare it against other products like Zoom or Microsoft Teams."

More Google Workspace cons

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

"The solution needs improvements in security, particularly regarding document management."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"Our customers sometimes have problems receiving mail."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

More IceWarp cons

Pricing and Cost Advice

"The pricing of Google Workspace, so far, has been reasonable."

"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."

"We normally purchase the license on a yearly basis."

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."

"We receive value for the price that we pay."

"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."

"I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five."

"Approximately $6 per user, per month."

More Google Workspace pricing and cost advice

"There are various licensing plans available based on geographic zone."

"The license is based on the number of users."

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"Costs far less than other solutions."

"It is definitely one of the lowest price solutions."

"Our licensing is on a yearly basis. There were no additional costs."

"The solution is priced well."

"Pricing and licensing is very competitive and in some cases, cheap."

More IceWarp pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

19%

Manufacturing Company

11%

Comms Service Provider

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	63
Midsize Enterprise	13
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	5

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

What needs improvement with Google Workspace?

I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using has been effective. Regarding the user interface, when calling a member in the org...

What do you like most about IceWarp?

It's scalable and stable.

What is your experience regarding pricing and costs for IceWarp?

IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.

What needs improvement with IceWarp?

The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...

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Comparisons

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Microsoft Exchange Online vs Google Workspace

Compared 18% of the time

Office 365 vs Google Workspace

Compared 16% of the time

ProtonMail vs Google Workspace

Compared 10% of the time

Zimbra Collaboration vs Google Workspace

Compared 2% of the time

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Zoho Mail vs IceWarp

Compared 32% of the time

Microsoft Exchange vs IceWarp

Compared 13% of the time

Zimbra Collaboration vs IceWarp

Compared 12% of the time

Microsoft Exchange Online vs IceWarp

Compared 10% of the time

KerioConnect vs IceWarp

Compared 7% of the time

More IceWarp Competitors

Product Reports

Google Workspace

Download Google Workspace product report

Download IceWarp product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Marriott, Toyota, Sony, Wendy's, Canon

Google Workspace vs. IceWarp