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Google Workspace vs IceWarp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Wireless Email (1st), Cloud Storage (7th), Content Collaboration Platforms (2nd)
IceWarp
Ranking in Email Applications
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Email Applications category, the mindshare of Google Workspace is 14.7%, down from 23.3% compared to the previous year. The mindshare of IceWarp is 4.9%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace14.7%
IceWarp4.9%
Other80.4%
Email Applications
 

Featured Reviews

AR
Assosiate Professor at Palazzo del Mediterraneo
Collaborative work with students has improved but storage limitations and support issues remain
We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it."
"Google Meet is the most valuable function for me. It has enhanced collaboration in our team."
"The stability of Google Workspace is excellent and very solid."
"They are launching more and more features for mobile, which I understand our customers appreciate."
"I like everything that Google does. They have good products."
"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."
"The calendar is the most valuable feature."
"Convenient to share and collaborate documents."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"It's scalable and stable."
"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"It has great communication capabilities for team chatting and web conferences."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
 

Cons

"The price could be reduced."
"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern."
"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."
"The only inconvenience is the fact that you have limited storage. After a while, you have to buy a surplus."
"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."
"The solution could improve by having more frequent updates."
"They could increase the number of third-party integrations on offer."
"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"Our customers sometimes have problems receiving mail."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
 

Pricing and Cost Advice

"There are different versions of the solution available, such as premium."
"We pay on yearly basis."
"The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is %150."
"The price of Google Workspace is reasonable. I pay less than 100 a month."
"The pricing is comparable, it's pretty decent."
"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."
"I give the pricing an eight out of ten, with ten being the most affordable."
"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"The solution is inexpensive which is its main benefit."
"It is definitely one of the lowest price solutions."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"Our licensing is on a yearly basis. There were no additional costs."
"Pricing and licensing is very competitive and in some cases, cheap."
"The solution is priced well."
"Costs far less than other solutions."
"There are various licensing plans available based on geographic zone."
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Top Industries

By visitors reading reviews
Educational Organization
9%
Manufacturing Company
8%
Comms Service Provider
8%
Computer Software Company
8%
Computer Software Company
16%
Manufacturing Company
12%
Comms Service Provider
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Microsoft subscription is no longer continued, so I have the choice to use Google ...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view ...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, with most of my usage being in Spreadsheet. I do use Google Groups, which combin...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Google Workspace vs. IceWarp and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.