IceWarp vs Microsoft Exchange Online comparison

"An effective, functional, very good tool for controlling resources."

"The solution has a very good log-in to the UI when compared to other solutions."

"The groupware module is the most valuable feature."

"The solution is easy to manage and includes features such as smart documents and the archiving of user data."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"The solution's voice services work well for our company."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

"We have found the solution to be stable."

"Tech support has been great, when necessary."

"The initial setup is straightforward and is definitely easy."

"The product’s most valuable feature is the online archive."

"Microsoft Exchange Online is an easy-to-use solution."

"The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together."

"The most valuable feature is the cloud environment."

"The initial setup was straightforward."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"Our customers sometimes have problems receiving mail."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

"The solution needs improvements in security, particularly regarding document management."

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."

"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

"There is room for improvement in terms of optimization."

"For non-technical people, some configurations might be a little bit difficult. We can use it on our laptops or our portable devices like mobiles and others gadgets, but we have had repeated problems with syncing. That is, when using different gadgets and devices, there are issues with syncing. The configuration could definitely be improved."

"In the next release, I would like to see more features added to the security of the solution."

"Microsoft Exchange Online should have a faster search feature."

"I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."

"We'd like to have the ability to recall emails on the web. I'm not sure if that is available yet."

"It will be much better if the tool is integrated with OpenAI."

"The integration could be better if it could integrate well with other products and software."

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"The solution is priced well."

"The solution is inexpensive which is its main benefit."

"The license is based on the number of users."

"Our licensing is on a yearly basis. There were no additional costs."

"There are various licensing plans available based on geographic zone."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

"It is definitely one of the lowest price solutions."

"I think that the price is a little high, especially considering that Google have a similar, free email solution."

"Microsoft Exchange Online is an affordable solution."

"This solution requires a license."

"Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."

"The product is expensive and has an annual subscription."

"We have an enterprise agreement for licensing."

"The product is very cheap."

"The price is not competitive."