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Barracuda Email Security Gateway vs IceWarp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (3rd), Secure Email Gateway (SEG) (7th)
IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 9.0%, up 6.8% compared to last year.
IceWarp, on the other hand, focuses on Email Applications, holds 4.9% mindshare, down 5.6% since last year.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.0%
Proofpoint Email Protection21.1%
Microsoft Defender for Office 36519.9%
Other50.0%
Secure Email Gateway (SEG)
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.9%
Google Workspace14.7%
Microsoft Exchange Online10.6%
Other69.8%
Email Applications
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"The solution helps us to block some blacklisted emails."
"It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability."
"The link protection and anti-phishing features are great."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"We find the email security to be valuable."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"IceWarp offers very extended cross-platform communication solutions."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"It's scalable and stable."
"The groupware module is the most valuable feature."
"It has great communication capabilities for team chatting and web conferences."
"If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
 

Cons

"This product can always be made more secure."
"One aspect of the product that can be improved is the availability of support."
"Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address; we selected the mail ID and sent it to Barracuda for analysis to see if it's spam or something like that, and as of now, we haven't gotten any update or notification as to what happened with it."
"The UI could be a little cleaner and require less clicking around in different modules."
"The DMARC security is somewhat weak and could be strengthened."
"The initial setup can be a little bit complex."
"The reporting can be improved."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Customer service is not always helpful."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Support is not good and it is challenging to receive a timely response."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"The Exchange compatibility mode is rather limited."
 

Pricing and Cost Advice

"There is an annual license required for this solution."
"The pricing for the product is fine."
"Barracuda Email Security Gateway is a cost-effective solution."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"The solution requires a license and we pay annually."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"The solution is priced low. We have received a good price discount here in Sri Lanka. There are additional licenses we have to purchase a license for the ATP."
"Costs far less than other solutions."
"Our licensing is on a yearly basis. There were no additional costs."
"There are various licensing plans available based on geographic zone."
"I would rate the pricing and eight out of ten."
"The solution is inexpensive which is its main benefit."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"The license is based on the number of users."
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884,976 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
7%
Outsourcing Company
6%
Computer Software Company
16%
Manufacturing Company
12%
Comms Service Provider
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise13
Large Enterprise13
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Microsoft, Proofpoint, Mimecast and others in Secure Email Gateway (SEG). Updated: February 2026.
884,976 professionals have used our research since 2012.