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Barracuda Email Security Gateway vs IceWarp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (7th)
IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 9.2%, up 6.4% compared to last year.
IceWarp, on the other hand, focuses on Email Applications, holds 5.1% mindshare, down 5.3% since last year.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.2%
Proofpoint Email Protection19.5%
Microsoft Defender for Office 36517.0%
Other54.3%
Secure Email Gateway (SEG)
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp5.1%
Google Workspace13.7%
Microsoft Exchange Online9.3%
Other71.9%
Email Applications
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the Antispam services, which are the basic services of a spam device."
"This solution has helped to significantly reduce the amount of junk email that we receive."
"I like Barracuda's cloud sandbox feature."
"It seems good in terms of spam blocking and virus blocking; it is lightweight, and we can filter all of our inbound and outbound emails, with controls for rate control, quarantine, and tagging, and we can see whether an email is a spam email or a phishing email."
"Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"It can scale."
"Barracuda Email Security Gateway is very simple to use."
"Barracuda is robust and I would say it is pretty stable."
"The solution's voice services work well for our company."
"The solution has a very good log-in to the UI when compared to other solutions."
"It has great communication capabilities for team chatting and web conferences."
"An effective, functional, very good tool for controlling resources at a low cost."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"The solution has a very good log-in to the UI when compared to other solutions."
"IceWarp has multiple applications that are easy to use for many people."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
 

Cons

"The pricing needs improvement."
"I had some difficulty in the past with the system getting swamped and overwhelmed trying to process all incoming traffic."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well; we are seeing a lot of problems where spam is going through the gateway."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address; we selected the mail ID and sent it to Barracuda for analysis to see if it's spam or something like that, and as of now, we haven't gotten any update or notification as to what happened with it."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"The initial setup can be a little bit complex."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"Customer service is not always helpful."
"Our customers sometimes have problems receiving mail."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The database query for creating new database and querying about activities are too simplistic."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
 

Pricing and Cost Advice

"Barracuda Email Security Gateway is a cost-effective solution."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"The solution is priced low. We have received a good price discount here in Sri Lanka. There are additional licenses we have to purchase a license for the ATP."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"The price of this solution is very high, but it's working fine."
"The pricing for the product is fine."
"We pay between $8 and $10 USD per user per month."
"It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"The solution is inexpensive which is its main benefit."
"The solution is priced well."
"Pricing and licensing is very competitive and in some cases, cheap."
"There are various licensing plans available based on geographic zone."
"The license is based on the number of users."
"It is definitely one of the lowest price solutions."
"I would rate the pricing and eight out of ten."
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Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
7%
Outsourcing Company
6%
Computer Software Company
15%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise13
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Microsoft, Proofpoint, Mimecast and others in Secure Email Gateway (SEG). Updated: May 2026.
893,311 professionals have used our research since 2012.