ProtonMail vs Zoho Mail comparison

Proton Technologies and Zoho are both solutions in the Email Applications category. Proton Technologies is ranked #10 with an average rating of 8.5, while Zoho is ranked #5 with an average rating of 7.4. Proton Technologies holds a 6.1% mindshare in EA, compared to Zoho’s 5.1% mindshare. Additionally, 66% of Proton Technologies users are willing to recommend the solution, compared to 87% of Zoho users who would recommend it.

ProtonMail

Read 2 ProtonMail reviews

1,201 Views
992 Comparison Views

66% willing to recommend

Zoho Mail

Read 14 Zoho Mail reviews

1,126 Views
862 Comparison Views

87% willing to recommend

ProtonMail

Zoho Mail

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Executive Summary

We performed a comparison between ProtonMail and Zoho Mail based on real PeerSpot user reviews.

Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications.

To learn more, read our detailed Email Applications Report (Updated: June 2025).

Buyer's Guide

Email Applications

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ProtonMail

Ranking in Email Applications

10th

Average Rating

8.6

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

5th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Email Applications category, the mindshare of ProtonMail is 6.1%, up from 3.6% compared to the previous year. The mindshare of Zoho Mail is 5.1%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

reviewer68329471

Media Content Creator Intern

Trust and anonymity play a key role in secure communications

I am uncertain about the two-factor authentication feature. I have had integrations with other Proton services and have used Proton VPN once, though it has limited features. Simple Mail, which was acquired by ProtonMail, has been very useful for me. The pricing is moderate. I have not used any paid services from ProtonMail. It is not very costly, but I have not used any premium services. I am a customer of ProtonMail. I would rate ProtonMail an eight out of ten due to their transparency and the utility of their simple login feature. My job and company name should remain hidden.

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Salem Shafik

Founder at Tech Force

Zoho Mail suits small businesses well but can improve user organization features

For the admin side of Zoho Mail, they need to add features for organizing users in organizational units. We currently only have the ability to add users to groups, but some admins need to organize users in organizational units and apply security policies or other configurations based on these units.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I appreciate most about ProtonMail is that they are trusted, which is why I choose them."

"The auto encryption of attachments is valuable."

"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."

"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."

"Zoho Mail is a cost-effective solution."

"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

"The notifications, scheduling, and meetings are all integrated."

"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."

"The interconnectivity between these applications makes it particularly useful."

More Zoho Mail pros

Cons

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."

"I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people."

"The interface isn't quite good. Everything looks a little low-quality."

"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."

"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."

"They have issues when they are rolling out updates"

"The solution’s stability could be improved."

"The solution doesn't need to be improved."

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."

More Zoho Mail cons

Pricing and Cost Advice

Information not available

"The solution is not costly."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"The solution’s pricing is very reasonable."

"Zoho Mail is more cost-efficient than its competitors."

"There is no license required to use Zoho Mail."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"The solution is more affordable compared to other products. It is cheap."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Educational Organization

12%

Comms Service Provider

12%

Non Profit

Computer Software Company

17%

Retailer

13%

Comms Service Provider

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?

The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.

See all answers

What needs improvement with ProtonMail?

In terms of what can be improved in ProtonMail, I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people. Therefore, we do not use it for ...

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What is your primary use case for ProtonMail?

My use cases include using ProtonMail for Drive occasionally for storing files. After some time, I stopped using that feature. Primarily, I use it for sending emails when I want to maintain anonymi...

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is more cost-efficient than its competitors.

See all answers

What needs improvement with Zoho Mail?

The solution's meeting plans and online virtual activity task list could be improved and made more seamless.

See all answers

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Compared 18% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 15% of the time

Microsoft Exchange vs Zoho Mail

Compared 7% of the time

Zimbra Collaboration vs Zoho Mail

Compared 3% of the time

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Product Reports

Buyer's Guide

Email Applications

June 2025

Download ProtonMail product report

Buyer's Guide

Email Applications

June 2025

Download Zoho Mail product report

Overview

ProtonMail is the world‘s largest encrypted email provider, with over 11 million users trusting us to secure their data every day. We are the email service of choice for security-conscious enterprises.

Proton Technologies

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News

BBDO, HuffPost

Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: June 2025.

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