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ProtonMail vs Zoho Mail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProtonMail
Ranking in Email Applications
9th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zoho Mail
Ranking in Email Applications
8th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of ProtonMail is 6.4%, up from 3.6% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

AP
Trust and anonymity play a key role in secure communications
I am uncertain about the two-factor authentication feature. I have had integrations with other Proton services and have used Proton VPN once, though it has limited features. Simple Mail, which was acquired by ProtonMail, has been very useful for me. The pricing is moderate. I have not used any paid services from ProtonMail. It is not very costly, but I have not used any premium services. I am a customer of ProtonMail. I would rate ProtonMail an eight out of ten due to their transparency and the utility of their simple login feature. My job and company name should remain hidden.
Salem Shafik - PeerSpot reviewer
Zoho Mail suits small businesses well but can improve user organization features
For the admin side of Zoho Mail, they need to add features for organizing users in organizational units. We currently only have the ability to add users to groups, but some admins need to organize users in organizational units and apply security policies or other configurations based on these units.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The auto encryption of attachments is valuable."
"What I appreciate most about ProtonMail is that they are trusted, which is why I choose them."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"Zoho Mail is a cost-effective solution."
"Zoho Mail is a stable product."
"It uses an alert system and other monitoring tools."
"I like Zoho Mail's user interface."
"The interconnectivity between these applications makes it particularly useful."
 

Cons

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."
"I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people."
"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."
"The solution’s stability could be improved."
"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."
"Zoho Mail needs to add an IT system management feature."
"Zoho Mail is not as good as G Suite, which has integrated calendars."
"The interface isn't quite good. Everything looks a little low-quality."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
"They have issues when they are rolling out updates"
 

Pricing and Cost Advice

Information not available
"The solution’s pricing is very reasonable."
"The solution is not costly."
"There is no license required to use Zoho Mail."
"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."
"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."
"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."
"Zoho Mail is more cost-efficient than its competitors."
"The solution is more affordable compared to other products. It is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
15%
Educational Organization
11%
Manufacturing Company
6%
Computer Software Company
19%
Comms Service Provider
15%
Retailer
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?
The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.
What needs improvement with ProtonMail?
In terms of what can be improved in ProtonMail, I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people. Therefore, we do not use it for ...
What is your primary use case for ProtonMail?
My use cases include using ProtonMail for Drive occasionally for storing files. After some time, I stopped using that feature. Primarily, I use it for sending emails when I want to maintain anonymi...
What do you like most about Zoho Mail?
It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...
What is your experience regarding pricing and costs for Zoho Mail?
Zoho Mail is economical compared to Microsoft and Google Workspace. Speaking specifically about Egypt and the region, they have competitive pricing compared to others.
What needs improvement with Zoho Mail?
They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful. Additionally, considering how WhatsApp backup automatically goes ...
 

Comparisons

 

Overview

 

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News
BBDO, HuffPost
Find out what your peers are saying about ProtonMail vs. Zoho Mail and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.