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Google Workspace vs HCL Domino comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Google Workspace boosts productivity and efficiency with integration and collaboration features, despite potentially high costs.
Sentiment score
5.0
Opinions on HCL Domino ROI vary, with some reporting positive returns and operational benefits, despite initial deployment challenges.
 

Customer Service

Sentiment score
5.1
Google Workspace offers varied customer service; users appreciate fast responses but face challenges with technical support and direct assistance.
Sentiment score
7.0
HCL Domino customer support is generally positive, praised for promptness and helpfulness, yet some find it complex and unfriendly.
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
With Gemini, I was charged for a year without receiving any guidance on its usage.
 

Scalability Issues

Sentiment score
7.4
Google Workspace is praised for its scalability, flexibility, and integration, despite minor resource limitations and licensing concerns.
Sentiment score
7.2
HCL Domino offers effective scalability for many, but faces challenges with large databases affecting reliability for some users.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
 

Stability Issues

Sentiment score
7.8
Google Workspace is praised for reliability and stability, despite occasional Outlook integration issues and internet-related performance hitches.
Sentiment score
8.1
HCL Domino is praised for its stability and reliability, though some report performance declines with larger databases.
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
The stability of Google Workspace is excellent and very solid.
The only issue is collaboration with Outlook, where I am having a bit of a problem.
 

Room For Improvement

Google Workspace faces performance, usability, and integration issues, needing improvements in functionality, security, and productivity tools.
HCL Domino requires improved integration, updated interface, better performance, enhanced scalability, security, and support for modern technologies.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
 

Setup Cost

Google Workspace pricing ranges from $8-$15 per user, seen as reasonable but sometimes costly, with licensing complexity concerns.
HCL Domino pricing is seen as high, $100/user annually, affecting smaller enterprises' decisions against competitors like Microsoft Exchange.
The current cost is approximately seven to ten euros per user per month.
The Notes client is very expensive, costing around $105 per client.
 

Valuable Features

Google Workspace offers seamless integration, collaboration, security, multi-device access, and affordability with tools like Gmail, Drive, and Meet.
HCL Domino offers strong security, seamless integration, cross-platform versatility, robust encryption, and efficient storage with DAOS for comprehensive application support.
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
The valuable features include the email service, email updates, and Google Drive.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
 

Categories and Ranking

Google Workspace
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
104
Ranking in other categories
Email Applications (1st), Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (4th)
HCL Domino
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Rapid Application Development Software (17th)
 

Mindshare comparison

Google Workspace and HCL Domino aren’t in the same category and serve different purposes. Google Workspace is designed for Email Applications and holds a mindshare of 20.1%, down 24.2% compared to last year.
HCL Domino, on the other hand, focuses on Rapid Application Development Software, holds 0.6% mindshare, up 0.5% since last year.
Email Applications Market Share Distribution
ProductMarket Share (%)
Google Workspace20.1%
Microsoft Exchange Online12.5%
Microsoft Exchange11.3%
Other56.099999999999994%
Email Applications
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
HCL Domino0.6%
Microsoft Power Apps12.2%
ServiceNow9.8%
Other77.4%
Rapid Application Development Software
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Jason Levine - PeerSpot reviewer
A tool that offers great security and integration capabilities
The solution facilitates our company's workflow automation needs since it is a platform that allows users to build whatever workflows they want. The product is used for application development in our organization for our customers, as we operate as consultants. The features of the product that I found to be beneficial for the productivity of my company's team stems from the fact that it can be integrated directly into HCL Notes email so that you can manage your workflows there, and you don't have to change contacts a go to a separate application to deal with a document approval process since it can be done directly from emails. HCL Domino is one of the leading products in the industry, so it is definitely ahead of the other tools in the market. In our company, some departments use HCL Domino for emails rather than other solutions because it is more secure. The tool has an impact on the management of sensitive data in our company. My only suggestion to those who plan to use HCL Domino is that they should not be daunted by the old UI it offers. The collaboration tool of HCL Domino has affected the internal communication processes in our organization. The collaboration tool of HCL Domino is something that the solution has been offering from the time it was introduced in the market as an expensive product. The impact or value on our company from the use of the product can be proven by the fact that with the solution, it is possible to automate processes or workflows while ensuring that there is consistency, lack of human errors, and efficiency. Earlier, I would have rated the tool eight out of ten. Presently, considering the increase in the number of integrations that the product allows and its movement to meet industry standards, I rate the overall tool a nine out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
10%
Manufacturing Company
7%
Comms Service Provider
7%
Computer Software Company
12%
Government
11%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise13
Large Enterprise27
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...
What needs improvement with Google Workspace?
I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using has been effective. Regarding the user interface, when calling a member in the org...
What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms. Exploring and comprehending what is possibl...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
IBM Lotus Domino, Lotus Domino
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: September 2025.
868,787 professionals have used our research since 2012.