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Infrastructure Team at a manufacturing company with 10,001+ employees
Real User
Nov 11, 2021
Azure File Sync has good features that are quick to sync to the on-premise file servers
Pros and Cons
  • "It was quick to synchronize back from Azure to the on-premise server."
  • "Azure Files does not require management of hardware or operating systems."
  • "The storage account key could be a security issue."
  • "It has been difficult to understand the real cost besides the solution, in my oppinion costs are not fully transparent."

What is our primary use case?

Azure files offers several architectural scenarios so you can check and implement different use cases depending on your needs. In brief you can use the Azure Files with a serverless approach or to integrate it with your on premise file servers through Azure File Sync.

We have IT colleagues spread all over the world, so we are trying to define governance rules. We need to manage things at the infrastructure level, and so the Azure File could be a technology to replace or to integrate with our file servers on-premise solution.

How has it helped my organization?

We are testing and looking at the pros and cons, and we will decide based on features and the cost that will be present to the infrastructure manager. I think we will start to use Azure Files technology in production in the next year.

What is most valuable?

Azure Files does not require management of hardware or operating systems.

What we have found good for our company is the part related to the Azure File Sync that could be useful in a disaster recovery environment. If we have to restore all the shared data on-premise, it takes a lot of hours or days. We installed the Azure File Sync on a test on-premise server, and it was quick to synchronize back from Azure to the on-premise server. This is a really nice feature.

To get the best features on tiering, performance and security we must use W2016 and W10 in fact for example Azure File Sync does not support Data Deduplication and cloud tiering on Windows Server 2012 R2.

All data are encrypted in transit and at rest on Azure Files, Defender for Azure Storage is also available at additional cost.

Azure File offers Local and Geo-redundancy, your data can be stored in multiple Azure data centers improving availability and data proximity.

Azure backup is a fully managed service so you don't need to manage an on-premise solution, it is easy to use even though we expected better performance on the restore part, using standard storage we spend from 89 to 96 minutes to restore 341GB.

What needs improvement?

Keep attention and do not share the storage account key since it can be a security issue. With the storage account key, you can do everything you want on the storage account and on the file shares. It can be useful because this is the only way to work at home with an unmanaged PC from my company, but at the same time, if you share this key to external users, it could be a security issue.

It's a bit tricky to manage the permissions, because you have to set RBAC rights then mount the Azure File Share on your PC/server and then start to manage NTFS permissions locally.

The ability to check the open files would be a nice additional feature. On-premise you can check which files are open. On Azure, I haven't found this part.

Management and Troubleshooting often need Powershell commands.

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Microsoft Azure File Storage
September 2026
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For how long have I used the solution?

We have been testing the solution since June 2021, but not in a real production environment. We are only testing macros, permissions, accessibility, backup and so on.

What do I think about the stability of the solution?

Good

What do I think about the scalability of the solution?

I'm from Italy, but I belong to a server team hosted mainly in France and Germany. We need to manage things at the infrastructure level, and Azure File could be a technology to replace or to integrate with our on-premise solution.

The service can scale to fit almost any need, Azure Files offers four different tiers of storage allowing us to tailor our shares to the performance but obviously the cost will increase.

How are customer service and support?

We have an enterprise agreement with microsoft so I tried to open a couple of requests directly at Microsoft, asking more information about the cost. Their reply was, "We don't have precise information for you, use the Azure Calculator; just start to use the service then check after some time".

How was the initial setup?

Implement the service is quite easy, managing permissions can be tricky when starting from zero on this topic.

What's my experience with pricing, setup cost, and licensing?

For one terabyte of data, we are spending about 150 Euro every month; but we are using the solution at a basic level with standard storage (HDDs and not SDDs).

It has been difficult to understand the real cost besides the solution, In my oppinion costs are not fully transparent.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Tony Kerr - PeerSpot reviewer
IT Consultant at a tech vendor with 11-50 employees
Consultant
Top 20
Jul 9, 2026
Has a valuable profile management feature that allows user to understand what configurations have been made
Pros and Cons
  • "The profile management option is another valuable feature that allows us to manage the profiles and secure them."
  • "Importing and exporting data needs to have a bit more documentation."

What is our primary use case?

I generally help customers use Microsoft Azure File Storage primarily for a lot of purposes, including the storage of files and enhancing storage security. There are private endpoints and private DNS resolver, which is basically a private endpoint resolver that resolves the IP address of the private endpoints internally. It is then further mapped within the application. It also has short file storage which accesses the storage according to the minimum privilege and rights assigned to that storage. It has networking facilities and firewall options to safeguard public data. It also has a SaaS token that can be generated around the storage and shared storage which enables customers to share their files through Azure File Storage. 

How has it helped my organization?

Flexible stroage in the cloud is very use and can be cheap and programmaticlay deployed

What is most valuable?

There are now various new features around Azure File storage that meets best practices with Managed identity support within your workloads. Also vaulted backup for ssd file shares, and File sync agent for Azure file shares for2026

There are various features attached to the solution, including firewall options to safeguard it. The profile management option is another valuable feature that allows us to manage the profiles and secure them. It allows the user to understand what configuration has been made to the  Azure virtual desktop. Blob Table Container Tables Queues Elastic San & Azure NetApp Files are also lots of other features that can be explored.

What needs improvement?

There is always going to be room for improvement. Certain use cases will evolve where file storage is used with visual ID and group mapping. As long as the dynamic mapping is working seamlessly, there aren’t any changes needed in Microsoft Azure File Storage. As of now, I've got no such recommendations.

Importing and exporting data needs to have a bit more documentation. Recently, Microsoft has actually stepped up and provided some training about securing data but they need to have a solution in case the data needs to be migrated. They need to include a service to securely transfer the data through Microsoft and encrypt it.

For how long have I used the solution?

I have been working with Microsoft Azure File Storage for a couple of years.

What do I think about the stability of the solution?

It is very rare to get an outage in Azure. If there are any issues, the data is replicated into the DR region, allowing you to access it depending on the skew that is actually applied. 

What do I think about the scalability of the solution?

Microsoft Azure File Storage can scale well because of its dynamic nature. It's quite scalable because of a file agent that is set on-premise and helps to scale out pretty much really. Azure can create large storage accounts and manage that, replicating the data securely.

Medium to large enterprises can mostly use file storage because they have a lot of data and Microsoft's features are evolving every day, making it a fit match.

How are customer service and support?

I have direct experience with customer service at Microsoft. Usually, it involved raising a ticket. However, we as consultants are expected to fix the client’s problems first, and if there is a bug, then we raise the ticket. My experience with customer support is pretty good. They've always responded very quickly, and I never had to follow up with them. 

Which solution did I use previously and why did I switch?

Net App

How was the initial setup?

The setup is easy and easily doable. As long as the steps recommended by Microsoft are applied, it is not very complex. 

What about the implementation team?

Usually, it is our customers who implement the solution. In most cases, they don’t require assistance if they follow the guidelines laid by Microsoft. However, in case there is any kind of assistance required, we help them to set it up. Usually, it is deployed on the cloud, but there are multiple ways to mimic the deployment and in some cases, they require it.

What's my experience with pricing, setup cost, and licensing?

The pricing is usually dependent on your storage requirements. Overall, I believe Microsoft Azure File Storage's price is reasonable. 

Which other solutions did I evaluate?

On Premises San Storage

What other advice do I have?

As long as one knows how to implement and secure it, Microsoft Azure File Storage can be used efficiently. There aren’t any particular recommendations, because a lot of it is already in place.

Microsoft has been implementing these scenarios but they can work a bit more around the SaaS token scenario. If they can simplify that, it can be great as not enough people use the SaaS tokens. I think this needs to be explained on an engineering level. If they include it, customers can use and choose this facility.

Overall, I would rate Microsoft Azure File Storage an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 9, 2026
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Buyer's Guide
Microsoft Azure File Storage
September 2026
Learn what your peers think about Microsoft Azure File Storage. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
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Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Real User
Top 10
Sep 12, 2023
An user-friendly solution that integrates easily with web apps
Pros and Cons
  • "The solution is user-friendly and integrates easily with web apps."
  • "Microsoft Azure File Storage should improve its pricing."

What is our primary use case?

The solution is user-friendly and integrates easily with web apps. 

What needs improvement?

Microsoft Azure File Storage should improve its pricing. 

What do I think about the stability of the solution?

What do I think about the scalability of the solution?

The tool is scalable, and my company has more than 200 users. 

How was the initial setup?

Microsoft Azure File Storage's deployment is straightforward and takes only five minutes to complete. 

What was our ROI?

We have seen ROI with the tool's use. 

What's my experience with pricing, setup cost, and licensing?

We have Microsoft Azure File Storage's enterprise license. 

What other advice do I have?

I rate the product an eight out of ten. The solution is easy to use. However, you need to be careful with the tool's pricing. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
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ANANDA KANCHARLA - PeerSpot reviewer
Program Manager at a tech services company with 201-500 employees
MSP
Jul 21, 2023
Highly scalable solution and easy to use
Pros and Cons
  • "The most valuable aspect of Azure File Storage is that all the features are available in one place."
  • "Maybe Microsoft can make it more economical because it is a costly affair."

What is our primary use case?

The primary use case for us is storing attachments and images in our projects. It allows us to access the application and retrieve the files whenever needed, without the need for additional servers. We use the endpoint to access the application and view the images in any reports.

What is most valuable?

The most valuable aspect of Azure File Storage is that all the features are available in one place.

Otherwise, we would have to rely on other uncertain solutions. But with Azure File Storage, everything is consolidated, making it easy to configure and use.

What needs improvement?

If it is not for an application, then SharePoint or Office 365 could actually solve our problem for file storage and internal communications. But if you want to access files within an application, using Azure would be preferable.

However, the solution could use some additional tools for sharing files. It would be great to have everything in one place for a more streamlined experience.

Another area of improvement is pricing. Maybe Microsoft can make it more economical because it is a costly affair. So if they can optimize their pricing for broader customer use, including small and medium-sized companies.

For how long have I used the solution?

I have been using Azure File Storage for about two years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability of the solution an eight out of ten. It is pretty scalable. Especially on the cloud version, the biggest advantage of the solution is its scalability. 

Two to three people are required for the maintenance. 

How are customer service and support?

I didn't benefit much from Microsoft tech support. It's because they have specific departments. So when you raise a ticket, it takes time for them to assign it to the right team. Then someone picks it up and might realize it's not their area, so they transfer it to person XYZ. Then I have to explain the issue again. This process goes on, and the issue keeps transferring from one department to another. That's why; nowadays, we prefer handling things internally rather than reaching out to the support team.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We are only using Microsoft. We are highly dependent on Microsoft for all our file storage needs, including SharePoint, Teams, and other storage solutions.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a three out of ten, where one is a high price, and ten is a low price.

The solution is only for enterprise-level businesses. 

Which other solutions did I evaluate?

For my deployments, I am utilizing both Azure File Storage and Block Storage. Additionally, I am using servers, specifically SQL Server and application servers. The application server is also a part of my setup.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Souai Amani - PeerSpot reviewer
Data engineer at Esprit
Real User
Jul 18, 2023
A highly expandable solution that can be managed effortlessly
Pros and Cons
  • "It's a stable product."
  • "The solution is not user-friendly."

What is our primary use case?

Microsoft Azure File Storage has multiple functionalities, and you can use it as a source, but you may face some problems when contributing something in Azure. This is hard to do. The configuration in Azure doesn't help. This is okay, and it's not a big problem since I am not too aware of Azure resources. That's why I might have faced problems at first.

What needs improvement?

The solution is not user-friendly.

For how long have I used the solution?

I have been using Microsoft Azure File Storage for a year.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

The solution can be expanded because one can manage and install huge amounts of data in Azure. Those using the solution in my organization are using it for DevOps. We have around 20 users using the solution in my company.

How are customer service and support?

I never faced any issues that prompted me to contact technical support.

How was the initial setup?

The solution is deployed on the cloud.

What other advice do I have?

To those looking into using the solution, I recommend getting Azure documentation. This will help you to configure the solution with other tools.

Owing to the fact that some features might get added in the future after sending my notes to Azure, I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Solution architect at ACS
Real User
May 16, 2023
Stable solution with an easy initial setup process
Pros and Cons
  • "The solution is easy to use."
  • "They should make the solution more user-friendly."

What is most valuable?

The solution is easy to use.

What needs improvement?

They should make the solution more user-friendly.

For how long have I used the solution?

We have been using the solution for almost three years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. There are around 100 solution users in our company.

How was the initial setup?

The solution is easy to set up. It requires three to four executives to deploy and takes 15-20 minutes to complete.

What other advice do I have?

I recommend the solution to others and rate it a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Information Technology Officer at Ravi Exchange
Real User
May 15, 2023
Secure and reliable storage solution providing quick access to data
Pros and Cons
  • "First of all, the solution is very secure. Secondly, the solution is very fast. It is reliable and available all the time."
  • "Firewall rules should be introduced to secure the access date from any virus attacks. Anti-virus should be introduced in the work filtering and document filtering."

What is our primary use case?

We use it to easily access data from the user side into our network. Like, we have some remote sites, and we have the user on the remote site who can easily access all the data as per the permissions and our requirements.

What is most valuable?

First of all, the solution is very secure. Secondly, the solution is very fast. It is reliable and available all the time. In the backup, it allows us to create the rate servers to save our data and use our data in multiples.

What needs improvement?

Firewall rules should be introduced to secure the access date from any virus attacks. Anti-virus should be introduced in the work filtering and document filtering.

For how long have I used the solution?

I have been using Microsoft Azure File Storage for three years.

What do I think about the stability of the solution?

It is a stable solution because we don't need to care about hardware or electricity. We need a strong internet connection to access our data everywhere, logging in with our password.

What do I think about the scalability of the solution?

It is a scalable solution. The number of users depends on our requirements. Sometimes it can be ten, sometimes hundred or fifty. I rate it eight out of ten.

How are customer service and support?

The technical team is good and responsive.

How was the initial setup?

The initial setup was easy from the user's side. They could quickly get access to the data. The deployment takes some time. First, we need to buy the storage and implement the policies per our network design. Whether it will take one week, two weeks, or one month depends on the network design. If we are on-premises, we must buy hardware according to our requirements. For the deployment, we had a technical team consisting of an assistant manager for network, system, or micro administrators. Also, there is a network engineer or system engineer. The solution is deployed on the cloud and on-premises.

What's my experience with pricing, setup cost, and licensing?

We pay for both yearly and monthly licenses. The yearly one is cheaper than the monthly one.

What other advice do I have?

I recommend the solution to those planning to use it. I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Anandh Parathnandh - PeerSpot reviewer
Managing Executive, Client Coverage at Absa Group Ltd
Real User
Apr 10, 2023
Easy to use, very user-friendly and intuitive
Pros and Cons
  • "Very user-friendly and intuitive."
  • "Licensing costs are expensive."

What is our primary use case?

This solution is mainly used for banking processes. 

What is most valuable?

The solution is easy to use, it's very user-friendly and intuitive. 

What needs improvement?

Licensing costs are expensive and I'd like to see the price come down.

For how long have I used the solution?

We've been using this solution for four years. 

What do I think about the stability of the solution?

We haven't had any issues with stability. 

What do I think about the scalability of the solution?

The scalability is good. 

How are customer service and support?

We've used the technical support and it's good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of this solution is not carried out by my team but I believe the implementation required five people. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are quite expensive, although I believe the more users you have, the less expensive it becomes. 

What other advice do I have?

This is becoming a very widely used platform throughout the world. I think the sooner people get on to it, the better it will be for their organization. I rate this solution nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Manager implementation at XENOTTABYTE
Real User
Mar 29, 2023
An highly scalable solution with robust archival features that enhance the user experience
Pros and Cons
  • "It is a very scalable solution. I rate the solution's scalability a nine out of ten."
  • "Considering the enterprise licensing required for the solution, the cost of the solution is an area where the product needs improvement."

What is our primary use case?

We use the solution in our organization for its archival functionality. We are essentially archiving data with Microsoft Azure File Storage. Even though we have the applications and the storage, we are replicating our data into different data storages.

What is most valuable?

Feature-wise, it is an easily accessible solution since Microsoft is integrating everything into its products nowadays.

What needs improvement?

The solution is expensive. Considering the enterprise licensing required for the solution, the cost of the solution is an area where the product needs improvement.

For how long have I used the solution?

I have been working on Microsoft Azure File Storage for around five to ten years. Presently, I am working on the latest version of the solution. I am an end user of the solution. I also work as an integrator for the solution.

What do I think about the stability of the solution?

We don't face any stability issues with the solution in our organization. I rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

It is a very scalable solution. I rate the solution's scalability a nine out of ten. Around ten to fifteen of our customers are using the solution.

How are customer service and support?

In my experience with the solution's technical support team, I would say it was okay since I faced no difficulties. I rate the solution's technical support team an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use Commvault and Veeam in our organization. The reason to use Microsoft Azure File Storage is that it is a cloud solution. Though the other ones are also cloud solutions, Microsoft offers better pricing compared to them.

How was the initial setup?

The solution's initial setup process was straightforward.

Around two weeks were needed for the solution's deployment process. Also, the deployment process is something which one can do by themselves.

Only one technical person is required to deploy and maintain the solution.

What about the implementation team?

We need a consultant with knowledge of integration and EDI-related processes to implement the solution.

What was our ROI?

I am unsure if I have seen an ROI using the solution since I don't look into the commercial part.

What's my experience with pricing, setup cost, and licensing?

One needs to pay according to the storage they plan to use in the solution. The payments are to be made yearly. It is usually monthly, but we opted for yearly subscriptions in our company. In general, all cloud solutions are expensive. Ultimately the solution of the cost depends upon how one plans to use it, which includes features like data usage backup and other such data-related stuff. So the cost can differ from customer to customer.

What other advice do I have?

I recommend the solution to those planning to use it, especially if they require a cheap cloud solution. We haven't seen any issues with the solution in our organization since it works fine. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Operations Engineer at Nokia Corporation
Real User
Aug 18, 2022
Good file storage with an easy setup and great customization capabilities
Pros and Cons
  • "It's a scalable solution."
  • "The interface, configuration, and integration were all good features, it is very easy to use, the integration in particular is very good, we could access the files from our laptops through the portal, we have the files wherever we want and that was the goal of this POC, technical support was great, the customization capabilities are excellent, it is very good at file storage, the product is easy to set up, and it's a scalable solution."
  • "The security could always be modernized."
  • "The pricing could be better."

What is our primary use case?

We used the product in a POC that was related to a file transfer from another cloud to our private environment.

This is a risk management tool, and these files were related to the risk management tool and related to reports.

How has it helped my organization?

We're a worldwide company, and some of the countries don't have access to the internet. It was very good to distribute the files inside of our network as this is very important to us. In the end, with this solution, it was very easy to perform this goal.

What is most valuable?

The interface, configuration, and integration were all good features. It is very easy to use. The integration in particular is very good.

We could assess the files from our laptops. We assessed the files through the portal. We have the files wherever we want and that was the goal of this POC.

Technical support was great. 

The customization capabilities are excellent. 

It is very good at file storage.

The product is easy to set up.

It's a scalable solution.

What needs improvement?

The solution offered everything we needed. It was not lacking features. 

The pricing could be better. 

The security could always be modernized. 

For how long have I used the solution?

We've used the solution over the last year. We used it for a POC. It was for about three months. 

What do I think about the scalability of the solution?

While in our last project, there was no need to scale. That said, in previous projects, it could scale. We had 200 to 300 people on the solution across several countries. Just regular agents would use the solution. 

How are customer service and support?

Support has been great. We are very pleased with their level of responsiveness. Microsoft really cares about its products.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use any other product.

How was the initial setup?

It was always very easy to implement. The self-storage was connected to a logic app and the part of the logic app was tricky to configure. However, in the end, after the learning path was completed, it was very easy. 

The file storage was always very easy to connect to the old tools that we needed to complete the POC.

The deployment itself was very quick.

In terms of an implementation strategy, the goal of the POC was to transfer files from a third-party company to our internal network. We implemented several file storage items for each country and we distributed the files that came from the third-party company to all of them.

We have a team of five that can handle maintenance, however, only one engineer is really needed. 

What about the implementation team?

We handled the deployment and POC in-house. 

What was our ROI?

We have seen an ROI. It's helped us with sharing files across countries and made it very easy. 

What's my experience with pricing, setup cost, and licensing?

I don't have any visibility on the price of the product. Someone else handled that aspect. However, my understanding is it could be lower. 

Which other solutions did I evaluate?

We did evaluate other options. We only use Microsoft products. 

What other advice do I have?

We're a partner.

I'm no longer using the solution as I have finished the POC process.

The solution works very well. I would recommend the solution to others. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Download our free Microsoft Azure File Storage Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Microsoft Azure File Storage Report and get advice and tips from experienced pros sharing their opinions.