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it_user1465602 - PeerSpot reviewer
Network and systems administrator at a recruiting/HR firm with 1,001-5,000 employees
Real User
A stable platform with good technical support that is quick to resolve problems
Pros and Cons
  • "My experience with technical support so far is very good."
  • "If the price were reduced then it would be an improvement."

What is our primary use case?

We primarily use Azure for Office 365.

What is most valuable?

My experience with technical support so far is very good.

What needs improvement?

If the price were reduced then it would be an improvement.

For how long have I used the solution?

I have been using Microsoft Azure for one year.

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Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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What do I think about the stability of the solution?

For me and many other people, the general view is that Azure is very stable. We definitely plan to continue using it in the future.

What do I think about the scalability of the solution?

This is a scalable solution and we have thousands of users in our organization.

How are customer service and support?

I have had to contact Microsoft support about a problem that I was having with my virtual machine, where it could not find my VM. When I called them, they solved the problem quite fast.

Which solution did I use previously and why did I switch?

Prior to Azure, we used all of our Microsoft products on-premises.

How was the initial setup?

The initial setup was easy because we didn't do anything.

What about the implementation team?

We hired an IT consultant who is experienced in setting up cloud solutions. We did not do any of the setup ourselves.

What's my experience with pricing, setup cost, and licensing?

The licensing fees depend on the number of users that we have.

What other advice do I have?

Overall, this product is very good and I can recommend it. It would be difficult to improve.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager at a computer software company with 10,001+ employees
Real User
Flexible, easy to manage, has a nice interface, and the technical support is good
Pros and Cons
  • "Azure is very flexible and easy to manage."
  • "Talking from a networking perspective, when you create a file or a rule in Azure and you want to view this IP group, sometimes the way it is displayed on the GUI, you don't see the name of the group."

What is our primary use case?

Our primary use case is Infrastructure as a Service. We use it for SaaS applications, as well.

What is most valuable?

Azure is very flexible and easy to manage.

The interface and usage are nice.

Previously, there was no IP group, but they have since implemented that and it has become better.

What needs improvement?

For some use cases, Microsoft Azure is okay and working, but it is lacking features and we cannot implement it fully.

Talking from a networking perspective, when you create a file or a rule in Azure and you want to view this IP group, sometimes the way it is displayed on the GUI, you don't see the name of the group. At a minimum, I should be able to see the name of the group. They need to improve the GUI with respect to creating files or files. In summary, on that GUI view for firewall rules creation, the IP groups that are chosen in the firewall are not easily seen.

If I want to track, for example, a soft IP group, and mistakingly I click the wrong thing, then it's a problem. They need to improve it so that you can just view it, read-only, and then edit it later if needed.

For how long have I used the solution?

I have been working with Microsoft Azure for approximately three years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten, as they are still developing. 

What do I think about the scalability of the solution?

We have approximately 500 users.

How are customer service and technical support?

The technical support is very good.

In my own workstream, I've not had cause to work with Microsoft support. However, my teammates from the department have been in contact with them.

How was the initial setup?

The initial setup is straightforward. I can say that because my use case was greenfield, starting out fresh. It was a whole new installation and everything was straightforward.

It took between a month and two to deploy. The installation is not a big deal once you have the necessary license, and then you can begin testing.

What other advice do I have?

This is a product that is fast-growing and they are gaining popularity. We have invested in it, and plan to keep using it for the next five or ten years.

In my opinion, it is an awesome product. Microsoft is everywhere and it predates the cloud. Everything that they have is easy to use.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
861,524 professionals have used our research since 2012.
reviewer1374594 - PeerSpot reviewer
Cloud Arquitect at a tech services company with 1,001-5,000 employees
Real User
Simple to set up, and very scalable but a bit complicated for large organizations
Pros and Cons
  • "The solution is very simple to set up."
  • "The solution needs a more integrated password feature."

What is our primary use case?

We primarily use the solution as a single point to check all our application metrics from tool to application. 

What is most valuable?

The solution is very simple to set up.

What needs improvement?

Right now, in Azure, with the solution they offer, it's a bit complicated. 

The application response time in particular consumes a lot of memory in terms of the CPU and application response time.

The control administration, every single control, every single application or service, has its independent dashboard. It's a bit complex to set up. It's simple to set up, however, when you want a metric for tracking or reporting, it's a bit difficult.

We've had issues with the login feature and have been looking into other solutions due to that ongoing problem.

The solution needs a more integrated password feature.

For how long have I used the solution?

I've been using the solution for about two years.

What do I think about the stability of the solution?

The stability isn't that good as compared to AWS. Azure just seems to have more issues in general. It's not the worst, however, it's definitely not the best. We need to make a plan in case the percentage goes down. 

We sometimes have issues with the Azure login. It's been a problem for the last few years. We've also had a data center fail.

What do I think about the scalability of the solution?

The scalability of the solution is good. I personally haven't faced any constraints. Therefore, if a company needs to expand, I don't believe there to be a problem in it doing so.

I'm not sure of how many users are actually using the solution at our organization.

I'm not sure if we plan to increase usage or not.

How are customer service and technical support?

I haven't been in touch with technical support, and therefore can't really speak to their responsiveness or knowledge about the product.

In terms of documentation, we're making our own in-house. We are creating the policies and procedures for how our monitoring should be and we are creating an inventory of which services we have and which metrics each service must have. It's a work in progress.

Which solution did I use previously and why did I switch?

We're currently looking into different solutions as we've had some issues with Azure over the last few years.

We may have previously used a different solution, however, I might have been new to the company at the time and don't recall what it was.

How was the initial setup?

It's really very straightforward to set up the solution. It's not complex at all. You just need to set up the features your need.

The solution doesn't require too much maintenance.

What's my experience with pricing, setup cost, and licensing?

We usually use the subscription model Azure has. However, that doesn't include monitoring. We're looking at a new budget for that. It would be apart from the main Azure consumption.

However, I don't know the exact pricing. It's not part of the work I do.

What other advice do I have?

We're Azure partners. We have a business relationship with the company.

I'd advise others that Azure is good for monitoring for a small to mid-size organization. For those, it works well. For very complex scenarios, it will be difficult to manage.

I'd rate the solution six out of ten. It's much to complicated for larger organizations.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1111578 - PeerSpot reviewer
Architecture and Solutions Director at a tech services company with 201-500 employees
Real User
A stable platform with instant availability of resources
Pros and Cons
  • "The most valuable feature is the instant availability of resources."
  • "The initial setup is quite complex because of the number of options that are available."

What is our primary use case?

We are a system integrator and Microsoft Azure is one of the products we implement for our clients. We offer a service for DR solutions with it.

What is most valuable?

The most valuable feature is the instant availability of resources.

What needs improvement?

The initial setup is quite complex because of the number of options that are available.

What do I think about the stability of the solution?

Azure is a very stable product.

What do I think about the scalability of the solution?

This is a scalable solution. Our clients are small and medium-sized businesses.

How was the initial setup?

The initial setup is complex because there are a lot of options used to configure it.

What other advice do I have?

I can recommend this solution because of its capability and scalability. In terms of improvements, I cannot think of any specific requests for new features at this time.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
sales at a tech services company with 51-200 employees
Reseller
Easy to set up, and offers flexibly that gives you good value for your money
Pros and Cons
  • "The most valuable features of this solution are the value for money and flexibility."
  • "In the next release, I would like to see better security."

What is our primary use case?

We are resellers of Intel-based processors and Microsoft software. We offer Windows 10, Windows 2019 server, and HCI for example.

We are a technology-based company and we set things up for people. We are dealing with educational establishments, and moving them from on-premises situations to the cloud.

What is most valuable?

The most valuable features of this solution are the value for money and flexibility.

What needs improvement?

In the next release, I would like to see better security.

For how long have I used the solution?

We have been selling the latest version of Microsoft Azure for six months.

What do I think about the scalability of the solution?

On average, there are approximately 1000 users per site.

We plan to continue selling this solution.

How are customer service and technical support?

We have used technical support from Microsoft, although we do all of the technical support for our customers, ourselves.

Which solution did I use previously and why did I switch?

Before Microsoft Azure, we did not sell any other product.

How was the initial setup?

The initial setup is straightforward.

We do hundreds of deployments and each individual one is different.

What's my experience with pricing, setup cost, and licensing?

The pricing model is subscription-based and it's not an expensive solution.

What other advice do I have?

I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
PeerSpot user
Channel Manager (Engineer) at Dataguard MEA
MSP
Top 10
Carbonite Availability reduced overhead and maintenance
Pros and Cons
  • "It was very user-friendly when setting up the virtual machines and console. It was an easy task for my team to create virtual servers and start replications."
  • "It should have cost optimization tools. Customers are required to use third-party applications to avoid usage complications."

What is our primary use case?

Implementation of Cloud Backup and Disaster Recovery solution, where we used Carbonite Availability as the primary tool and Microsoft Azure as secondary/target location.

Real-time replication configured from one point to another for business continuity and high availability. 

Altogether, there are eight servers in the local premise which are entirely replicated to the cloud. The kept cloud servers are idle until a disaster happens with the on-premise servers. The project setup was successful even with real-time testing. It was done with automatic failover and failback.  

How has it helped my organization?

It has improved our organization. 

What is most valuable?

It was very user-friendly when setting up the virtual machines and console. It was an easy task for my team to create virtual servers and start replications. 

We able to manage resources wisely with a third-party tool.  

What needs improvement?

It should have cost optimization tools. Customers are required to use third-party applications to avoid usage complications. Also, charging on downloads is not a good option, especially when it moves to a production server. 

For how long have I used the solution?

Two years.

Which solution did I use previously and why did I switch?

Achieving business continuity was a nightmare. Project was done for a supermarket chain where they kept one machine in every branch directly connected to remote data center. The connection was done using VDIs. Whenever there is glitch at the remote data center, the entire infrastructure was in trouble, which in turns affected the business a lot. Setting up a disaster recovery data center was an expensive plan and maintenance was too heavy. Connecting Carbonite Availability with Azure was an easy options, as it reduced overhead and maintenance.

What was our ROI?

Monthly billing convenience reduced cost overheads up to 70 percent.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1394046 - PeerSpot reviewer
Cloud Consultant at a tech services company with 501-1,000 employees
Consultant
Stable, easy to setup, and quick to deploy with a good interface
Pros and Cons
  • "The most valuable feature is the interface."
  • "The price could be improved as well as the interface speed, and technical support."

What is most valuable?

The most valuable feature is the interface.

What needs improvement?

The price could be improved as well as the interface speed, and technical support.

For how long have I used the solution?

I have been using Microsoft Azure for four years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

Microsoft Azure is a scalable product.

We have more than ten users.

How are customer service and technical support?

I am not satisfied with the support. It seems that they outsource to different companies with people who don't even know the basics. 

You get asked several questions but never get any resolutions.

How was the initial setup?

The initial setup was easy and it only takes a few minutes to install.

What's my experience with pricing, setup cost, and licensing?

The cost is a little high and can be more competitive.

What other advice do I have?

Microsoft Azure is a good service and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Manager at Systex Software & Service
Real User
Easy to use, stable, and the technical support is good
Pros and Cons
  • "The most valuable feature of Microsoft Azure is that it is easy to use."
  • "The pricing can be reduced."

What is our primary use case?

We are a software development company and the primary use case of this solution is to create applications for our customers using the MSDN premium.

What is most valuable?

The most valuable feature of Microsoft Azure is that it is easy to use.

What needs improvement?

The pricing can be reduced.

For how long have I used the solution?

I have been using this solution for between three and five years.

What do I think about the stability of the solution?

Microsoft Azure is stable and I haven't noticed any issues with it.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

The pricing for us is higher because we are using IaaS.

What other advice do I have?

Depending on the project requirements, I would recommend using Azure.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.