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PeerSpot user
Pre-Sales/System Architect at a tech services company with 5,001-10,000 employees
MSP
Top 10
It has a great front-end management interface

What is most valuable?

  • Windows and Linux compatibility
  • Great front-end management interface
  • Pricing based on use time

How has it helped my organization?

One time I needed to build an environment, but it did not exist at the time to buy the hardware and all logistics inside it. To deploy it was essential, we got a great success on the project using MS Azure.

What needs improvement?

It could be a useful process to make the marketing of MS Publisher a little area of improvement for IT professionals learn about this tool.

For how long have I used the solution?

Two years.

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September 2025
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What was my experience with deployment of the solution?

No. We did not have any problem deploying it.

What do I think about the stability of the solution?

No. We do not have problems with stability.

What do I think about the scalability of the solution?

No. We do not have problems with scalability.

How are customer service and support?

Customer Service:

I do not use customer service.

Technical Support:

We have had great experiences using their technical support. They were very useful.

Which solution did I use previously and why did I switch?

No, just on-premise and testing Amazon.

How was the initial setup?

No, it is easy to configure and use.

What about the implementation team?

It was implemented in-house, using our own team. Some of the professionals had already worked with Azure.

What was our ROI?

It was not calculate

What's my experience with pricing, setup cost, and licensing?

The whole pricing list is published, so it is clear. When you choose the configuration, you can see the price.

Which other solutions did I evaluate?

Yes. On-Premise and other solutions inside the company.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user159600 - PeerSpot reviewer
Director of Operations at a tech services company with 51-200 employees
Real User
It enables a breakdown of IT silos and speeds up micro-service architectures.
Pros and Cons
  • "In general, the entire suite of PaaS is valuable. It enables a true breakdown of IT siloes and allows an organization to embrace DevOps."
  • "Predictability and quality. Make sure things work predictable, as expected, and documented."

How has it helped my organization?

We are faster to market with greater integration of the development and infrastructure teams.

Develop solutions quickly using the normal toolset be it either as developer, IT, DevOps or BI. Expand into new world via AI and Machine Learning.

What is most valuable?

Update two years later.... Microsoft Azure continue to expand its Platform as a Service value and has set itself apart from other cloud providers that are focused on the IaaS world. If you are a Microsoft house e.g. Visual Studio, .Net, Xamarin, O365, Windows Server or Windows Users this is a clear winner. It is easy to expand you in-house, in-data center knowledge into the cloud and Microsoft's enablement of hybrid/spanning on-premise with Cloud makes transitions easy.

In general, the entire suite of PaaS is valuable. It enables a true breakdown of IT siloes and allows an organization to embrace DevOps. It speeds up micro-service architectures and provides interesting and new opportunities to staff, generating morale boosts.

What needs improvement?

Two years later..... This has been resolved by Microsoft. There is now starting to be the challenge of figuring out which service you want to use and it is no always clear which PaaS is best for the job. This is Microsoft achilles heal across its services.

Predictability and quality need improvement. Make sure things work predictably, as expected, and are documented.

As my organization learned the new tooling that Azure provides we encountered topics where the behavior of the PaaS Resource was behaving slightly different than expected and outlined in the documentation. We usually would open a service request on the topic and be told that it is supposed to work as we expected but there is a problem and Microsoft provided a work around. An example of such a topic was IAM where a contributor on a resource group who were creating a Storage resource were told they were not authorized. The main reason was around the registration of the resource that had to be done by an administrator and manually as a one-time task. Talking to Microsoft they admitted this was an error. This was for us predominant for Storage Accounts but it did occur for some other resources as well.

The second topic we encountered were related to VM’s that would suddenly and without warning would go offline. Response from Microsoft support request was that as long as the SLA is below 99.95% they cannot do anything. Obviously you can expand the resource and the cost using a availability set, fault domains etc. but my expectations was that VM’s would only be taken down for maintenance with prior notification. This one is less critical as I agree that you need to design your VM’s using the high availability features.

What do I think about the stability of the solution?

I have not seen any stability issues. High availability and reliability is good if you follow Microsoft development practices.

What do I think about the scalability of the solution?

Provides fast scalability, based on demand.

How are customer service and technical support?

Technical support is outstanding. They provide fast and high quality support, even with lower support contracts.

Which solution did I use previously and why did I switch?

I used traditional data center solutions.

How was the initial setup?

The setup was complex. There is a lot of training that needs to occur with both development teams and infrastructure teams. It is a different approach. In some ways, it is more structured.

What's my experience with pricing, setup cost, and licensing?

Keep to PaaS to gain the optimal benefits from an OPEX finance and resource perspective.

Which other solutions did I evaluate?

I also use AWS. While AWS is ahead in the IaaS technology, for a Microsoft shop, Azure is more aligned to skills.

What other advice do I have?

Learn and spend up-front time on training the organization.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
September 2025
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,832 professionals have used our research since 2012.
PeerSpot user
President and Founder with 51-200 employees
Vendor
Top 20
Our Chinese clients can initiate international cloud launches of new IOT products, but pricing for outgoing data caps the ability for startups to justify its deployment.

What is most valuable?

Provisioning, info bus, video streaming, IOT templates, Web Services, SQL

How has it helped my organization?

Azure has allowed our burgeoning PRC SOE clients to initiate international cloud launches of new IOT products.

What needs improvement?

Pricing of outgoing data has capped the ablity for startup products to justify the ROI of Azure application deployment.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

Just cost

What do I think about the stability of the solution?

Over the last 12 months we've seen 2 outages.

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Poor, you can't get to people who know the products when you are ramping up.

Technical Support:

poor

Which solution did I use previously and why did I switch?

Used AWS and FireHost but switched to support our partnering efforts with MSFT.

How was the initial setup?

Straightforward

What about the implementation team?

In-house

What was our ROI?

Not good because of out going data costs.

What's my experience with pricing, setup cost, and licensing?

Push MSFT to change the outgoing data policy.

Which other solutions did I evaluate?

AWS, Huawei, FireHost

Disclosure: My company has a business relationship with this vendor other than being a customer. Microsoft Partner
PeerSpot user
PeerSpot user
Diretor de Sistemas de Informação at a transportation company with 5,001-10,000 employees
Real User
Top 20
Mobility of cloud-based directory reduced reporting and sped implementing new solutions

What is most valuable?

  • Virtual Networking
  • Security
  • Feature packing
  • Virtual Machines
  • Ease of implementation
  • Azure AD
  • Azure AD Directory Domain Services
  • Database as a Service
  • Operations Management Suite
  • RBAC

How has it helped my organization?

Mobility, no more "metal" on-premise, cloud-based directory with SSO features, sped implementing new solutions, reduced skillset for management and reporting.

We have a full Azure plus Office 365 implementation for servers and desktops, authenticating users on Azure AD over 802.1X switching and wireless. No on-premise servers, DC's, file-servers, etc.

What needs improvement?

Stability. Microsoft is implementing changes too fast and sometimes things break.

For how long have I used the solution?

Three years, but the full stack only since January 2017.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

Yes. Beware of August. Microsoft makes some big changes during this month and they have an impact on customers.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

10 out of 10.

Technical Support:

10 out of 10.

Which solution did I use previously and why did I switch?

On-premise traditional solutions.

How was the initial setup?

Complex in the beginning, because the company I was migrating had some peculiarities.

The latter move was totally stable as we did a cutoff migration and no garbage was imported. Some downtime was expected, but this was minimal.

What about the implementation team?

In-house, with support from a vendor team. Excellent support: 10 out of 10.

What was our ROI?

Not yet calculated since it was a major digital transformation and an ongoing project.

What's my experience with pricing, setup cost, and licensing?

Setup cost is low and Microsoft may help your project financially with services from a partner.

Be sure to know your licensing or ask for advice. It's worth it. You may be led into something you don't need, if following Microsoft or a vendor.

Which other solutions did I evaluate?

No.

What other advice do I have?

Evaluate extensibly (the actual scenario), have a definitive vision of where you want to be in a near future, align the strategy with your management and expect that it may not be cheaper. A correct vision of a project of this kind cannot be focused on lowering costs but vision alignment, future scalability, speed on delivering services, and maintaining smaller IT crews focused on business needs.

Please do some previous math regarding actual licensing versus a costs model. Extrapolate this to a five year plan to match current hardware lifespans.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user654165 - PeerSpot reviewer
Director General with 11-50 employees
Real User
Reduces Costs and Time To Market.

What is most valuable?

Web Apps and Functions. I had been able to reduce my costs a lot by using Functions, it allowed me to change the way we are developing solutions and reduce the time to market. Highly recommended.

How has it helped my organization?

Our development team uses Visual Studio to develop the solutions we work with. By using Functions, we can be more agile on the development and sometimes our developers just go online and update the code without even needing to have their computer with them.

What needs improvement?

Sometimes technical support is not fast as I needed on the first call, but once they are engaged, it is really easy to get an answer.

For how long have I used the solution?

Five years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No, it works perfectly.

How are customer service and technical support?

Sometimes it is not fast as I needed on the first call, but once they are engaged, it is really easy to get an answer.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Really straightforward. We didn’t need to learn anything different.

What's my experience with pricing, setup cost, and licensing?

Try to go for an Enterprise agreement if you have a contract with Microsoft. If you are running virtual machines, go for the CPP Microsoft Compute Pre-Purchase Plan.

Which other solutions did I evaluate?

Yes, AWS.

What other advice do I have?

Try to go for serverless solutions or Functions to increase availability and reduce costs.

Disclosure: My company has a business relationship with this vendor other than being a customer. Development partner of solutions with Azure.
PeerSpot user
it_user713808 - PeerSpot reviewer
Azure Portfolio & Innovation Architect at a tech services company with 1,001-5,000 employees
Consultant
All classic storage configuration settings are now managed by the platform
Pros and Cons
  • "Managed storage capabilities, which create a very simple way to create, copy, and replicate local or geo-replicate, it's very simple to assign workloads."

    How has it helped my organization?

    All development and pre-production scenarios are now under pay as you go, and are not open all the time, in that way we’re saving a lot of resources, money and we gain fast flexibility to grant new capabilities, computing power, and PoC scenarios.

    All of this without compromising production workloads and overall computing power, and any investment.

    What is most valuable?

    Software designed network capabilities, flexible computing, and managed storage. All of them together make a hybrid datacenter design more flexible for users and IT pros.

    SDN capabilities make anyone able to manage and organize a virtualized network in as many levels (VNets and subnets) as you want, securing aces as well. You can organize many VNets and easily interconnect them. You have several and easy ways to connect your virtual DC in Azure with your on-premise DC -- making it easy to have hybrid environments.

    Managed storage capabilities, which create a very simple way to create, copy, and replicate local or geo-replicate, it's very simple to assign workloads.

    All classic storage configuration settings are now managed by the platform. Huge granularity of compute availability makes it really easy to get appropriate sizing or to change the sizing of actual or future workloads.

    What needs improvement?

    One of the most important areas for improvement is the administrative part of management. It‘s difficult to manage, all aspects of Azure invoicing, and further pricing vs usage comparison and capacity to move under usage resources to a better positioned.

    In this matter, it’s necessary to use third party products or to use good self-management economic tools

    What do I think about the stability of the solution?

    Sometimes in the management portal, not in the workloads.

    What do I think about the scalability of the solution?

    Not at the current situation. Not all workloads are working in Azure.

    How are customer service and technical support?

    In our case, tech support was requested only two times, regarding Azure AD integration issues and special domain resolution issues. It was solved in a good way.

    I want to mention a special domain resolution case. It was not easy to solve and was difficult to find a escalation engineer in order to understand the “problem” to fix it.

    Which solution did I use previously and why did I switch?

    Because of better integration with AD and Azure AD, Office 365, and IaaS and PaaS Services.

    How was the initial setup?

    In general, it was straightforward, but was really well analyzed and planned in order to minimize possible problems and complexity.

    What's my experience with pricing, setup cost, and licensing?

    It’s a good idea to use BYOL if you have an EA. It’s a really noticeable cost reduction.

    It’s also interesting to analyze carefully all invoicing costs and workload usages -- to better fit costing scenarios.

    Which other solutions did I evaluate?

    Yes, we analyzed Amazon AWS and Oracle Cloud.

    What other advice do I have?

    Be careful, not all workloads are interesting or cost viability to move to Azure as is. In most cases, it will be necessary an important transformation to better fit the Azure ecosystem.

    Focus on a first project in order to test all aspects related with platform, providers, own tech capabilities, costs -- that will give you all the tools to decide future plans.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Cloud/System Administrator at a insurance company with 5,001-10,000 employees
    Real User
    Saves a lot of time for our developers as it enables moving from the virtual machines to the Web Application-side

    What is most valuable?

    Virtual machines, Azure Web Applications, MS SQL DB, DNS, Azure Active Directory, etc. are some of the most valuable features.

    It is quite easy to learn to start working with them and they are composite enough to use them in many different scenarios.

    For example, you can create a web app with a few clicks from Visual Studio and publish it to Azure Web Apps. You also can integrate that Web App to CI/CD pipeline (https://www.visualstudio.com/en-us/docs/build/get-started/aspnet-4-ci-cd-azure-automatic), assign custom SSL certificates to it (https://docs.microsoft.com/en-us/azure/app-service-web/app-service-web-tutorial-custom-SSL), configure auto-scale (https://docs.microsoft.com/en-us/azure/app-service/app-service-environment-auto-scale), implement Azure AD authentication (https://docs.microsoft.com/en-us/azure/app-service-mobile/app-service-mobile-how-to-configure-active-directory-authentication?toc=%2fazure%2fapp-service%2ftoc.json), etc.

    How has it helped my organization?

    It enabled moving from the virtual machines to the Web Application-side, which in turn saved a lot of time for our developers.

    For how long have I used the solution?

    I have used this solution for about two years.

    What do I think about the stability of the solution?

    There were some stability issues. Some of them were user-specific (some applications were buggy), while some were global https://azure.microsoft.com/en-us/status/history/.

    What do I think about the scalability of the solution?

    There were no scalability issues. My work duties are not connected to this feature.

    How is customer service and technical support?

    On a scale from 1-10 (1=worst, 10=best). I would rate the technical support a seven out of 10. First level support is awful (it works only if you have a generic issue). But if you are lucky enough, you could get a real technical person, who could help you.

    How was the initial setup?

    The setup/installation depends from which service you start (for example, start to use DNS which is much easier vs the web applications).

    What's my experience with pricing, setup cost, and licensing?

    If your company is big enough and oriented to the cloud, then go for the Enterprise Agreement. If you want just to try it first, then use the trial version.

    What other advice do I have?

    Learn the fundamentals using the official documentation; for example, you have the Developer Guide and courses.

    Start using new services based on the scenarios described in the official documentation.

    Use communities for consulting, such as Stack Overflow, Reddit, and Slack. However, personally, I prefer the channel azured.slack.com.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Head of Infrastructure at Whistl
    User
    Some of the valuable features are VM Lab, SQL, and BI. I would like to see a better understanding about business and compute.

    What is most valuable?

    • VM Lab
    • SQL
    • BI

    How has it helped my organization?

    • Ran full power during working hours and when people are not working. The server should not be running, let them sleep. :)
    • Eight working hours x 5 = 40 hours
    • Twenty per cent of the server ran 24/7, but if there are ns users, then it should not run full force.

    What needs improvement?

    I would like to see a better understanding about business and compute. Basically, knowledge of your to burn your money efficiently.

    For how long have I used the solution?

    We have used this solution for over four years.

    What was my experience with deployment of the solution?

    There were issues with deployment.

    What do I think about the stability of the solution?

    There were issues with stability.

    What do I think about the scalability of the solution?

    There were issues with scalability.

    How are customer service and technical support?

    Customer Service:

    Customer service is very good. Microsoft Azure support can replace the second level support group. Be aware of it as they are very good at what they are doing.

    Technical Support:

    I would give technical support a rating of 10/10.

    Which solution did I use previously and why did I switch?

    We switched solutions due to cost.

    What was our ROI?

    It took less than three years for the ROI to be zero. Only experience is left. Over three years is better in-house for the ROI.

    What's my experience with pricing, setup cost, and licensing?

    These elements are brilliant. It is a no brainer.

    Which other solutions did I evaluate?

    We evaluated Lab.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2025
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.