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it_user493200

  • Pre-Sales/System Architect at a tech services company with 5,001-10,000 employees
  • Has 10+ Years Of Experience
Badges
135 Points9 YearsTop 5
User Activity
About 9 years ago
About 9 years ago
Over 8 years ago
Great, Valuable words. Do you have CA SM customized? Did you customized CMDB for you company process? Regards
Over 9 years ago
CA Process Automation 4.2 SP2 - Install Guide - Brazilian Portuguese Screenshots https://communities.ca.com/videos/2687
Over 9 years ago
Availability https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1/step-4-install-or-upgrade/implementing-ca-service-desk-manager/how-to-install-ca-sdm#HowtoInstallCASDM-CASDMArchitectureforAdvancedAvailability
Over 9 years ago
Projects
Over 9 years ago
CA Asset Manager
Asset Manager
Over 9 years ago
CA ITSM- Mesa
CA ITSMCA Service DeskCA Unified Self ServiceCA Processs AutomationCA Service CatalogCA SpectrumSAP BO
Almost 9 years ago
MCTI
MCTI CA SDM CA ITCM CA Bussiness Intelligence SAP Bussiness Objects
Over 8 years ago
CA ITAM 2016
CA ITAM 2016CA IT Asset ManagerCA XtractionCA Bussiness IntelligenceCA Service Desk Manager
Experience
About me
Certifications
  • ITIL Foundation v3
  • CA Service Desk Manager r12 Professional Exam
  • CA IT Client Management: Overview 100
  • CA IT Client Manager r12: Operationand Administration 200
  • Unicenter Service Desk r11.2 300
  • Unicenter APMr 11.3.4Administration 200
  • CA SCM r12 Managing Software Licenses 200
  • CA SCM r12 Installation 200
  • CA SCM r12 Fundamentals 100
  • CA SCM r12 Technical Overview 100
  • CA Nimsoft Service Desk v7.x Partner Validation: Technical Sales: PRESENT
  • CA Nimsoft Service Desk v7.x Partner Validation: Technical Sales: DEMONSTRATE
  • CA Nimsoft Service Desk v7.x Partner Validation: Technical Sales: PROOF OF CONCEPT
  • CA Nimsoft Service Desk v7.x Partner Validation: Sales: PRESENT and POSITION
  • BSO - ITAM Introduction r11 200 Exemption Exam
  • CA Client Automation Overview For Partners
  • CA Service Management Sales and Pre-Sales
Employers

CTIS
MASTERWAY
Banco J Safra
(USP) ANPOCS - Associação Nacional de Pós-Graduação e Pesquisa em Ciências Sociais
Journalist in Jornal Primeiramão

Education

Insper
Fundação Armando Alvares Penteado
Universidade São Marcos
Liceu Siqueira Campos

Interesting Projects and Accomplishments
Over 9 years ago
Over 9 years ago
Almost 9 years ago
Over 8 years ago