We are a consultancy company. We provide technology solutions for our clients. We use Microsoft Azure to provide infrastructure for our clients.
Digital Architecture Project Leader at a computer software company with 10,001+ employees
A good solution with useful features and good stability, scalability, and availability
Pros and Cons
- "Active Directory is a good feature. The infrastructure features that Azure provides are also good."
- "Active Directory is a good feature, and the infrastructure features that Azure provides are also good."
- "There should be more language options for the Azure Functions apps. It supports programming languages, but there are only a few options. It could have more programming languages."
- "I don't like their support so much. The support of Microsoft is not fast enough and should be faster."
What is our primary use case?
What is most valuable?
Active Directory is a good feature. The infrastructure features that Azure provides are also good.
What needs improvement?
There should be more language options for the Azure Functions apps. It supports programming languages, but there are only a few options. It could have more programming languages.
For how long have I used the solution?
I have been using this solution for one year.
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What do I think about the stability of the solution?
It has good stability. It has an availability of 99,9%.
What do I think about the scalability of the solution?
It has good scalability. It is an automatic process.
It is a retail solution. Therefore, we have a lot of users. We probably have direct and indirect users in thousands.
How are customer service and support?
I don't like their support so much. The support of Microsoft is not fast enough and should be faster. They have a lot of layers or levels. I used to get in touch with them through the Azure Portal.
How was the initial setup?
The initial setup is easy. We have developed a DevOps automatic process, which makes it very fast to deploy. It takes just a few minutes.
What other advice do I have?
I would advise taking care of the intermediate layers between your business and Microsoft. They aren't good.
I would rate Microsoft Azure an eight out of ten. This rating is based on the general features. If they put more programming languages, I would rate it a ten. It is a good product.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect at a tech services company with 201-500 employees
Stable, scalable, and the cloud-based storage capabilities are helpful
Pros and Cons
- "The most valuable feature is cloud-based storage."
- "Azure is a good product and I can recommend it to others."
- "I would like to see better integration with other products."
- "I would like to see better integration with other products."
What is our primary use case?
We work with a lot of cloud-related products, including Azure.
What is most valuable?
The most valuable feature is cloud-based storage.
All of the cloud-based features are helpful.
What needs improvement?
I would like to see better integration with other products.
For how long have I used the solution?
We have been using Microsoft Azure for a few years.
What do I think about the stability of the solution?
I have not heard any complaints about the stability of Azure. Most likely, we will continue to use it in the future.
What do I think about the scalability of the solution?
From what I understand, it is scalable. We are quite a big company and as such, we have quite a lot of users.
How are customer service and technical support?
I have not been in contact with technical support.
Which solution did I use previously and why did I switch?
In my experience, it has always been Microsoft Azure.
What other advice do I have?
Azure is a good product and I can recommend it to others.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure
April 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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President at a consultancy with 51-200 employees
Very flexible with good stability but needs better technical support
Pros and Cons
- "The product has been very stable for us so far."
- "The product has been very stable for us so far."
- "Technical support could be better. They need to be more responsive."
- "I've been in touch with technical support and I haven't found them to be overly helpful."
What is our primary use case?
The solution is mainly used for setting up a big data platform on Azure and using some Azure items to navigate the data links and Data Factory.
What is most valuable?
The solution is quite flexible.
The product has been very stable for us so far.
You can scale the solution if you need to.
What needs improvement?
The solution needs to be easier to configure in the future. Right now, it's a bit difficult to accomplish.
Technical support could be better. They need to be more responsive.
The documentation should be more accessible. It's hard to find what we need right now.
It would be helpful if there was more data science or AI implemented in future versions.
The product needs to implement more API capabilities.
For how long have I used the solution?
I've had about two years of experience using this solution.
What do I think about the stability of the solution?
We've found the stability to be quite good. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We can scale the solution well. If a company wants to scale the solution, they can do so pretty easily.
We have about 20-50 people on the solution currently. We do plan to continue to use it in the future.
How are customer service and technical support?
I've been in touch with technical support and I haven't found them to be overly helpful. They need to improve their support services. The answers take too long to get. We shouldn't have to wait for as long as we do. I'd say, at this point, we aren't exactly satisfied with the level of service they provide to their clients.
Which solution did I use previously and why did I switch?
We previously used AWS. We simply used it for benchmarking.
How was the initial setup?
I can't speak to the initial setup as I didn't have any experience with it. I wasn't part of the implementation process.
I did mage the Azure DevOps deployment.
What other advice do I have?
We're just a customer and an end-user. We don't have a business relationship with Microsoft.
I'd recommend the solution for larger clients, especially if they are based in Europe or America.
In general, on a scale from one to ten, I'd rate this product at a seven. It's been mostly good for us. However, it could use much better technical support and documentation to make things easier.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Asst. Manager, Cloud Solutions at Corporate Projukti Limited
Easy to maintain with a simple initial setup but the pricing is a bit high
Pros and Cons
- "The focus on security is excellent. We really appreciate that about the solution."
- "The focus on security is excellent, we really appreciate that about the solution."
- "The pricing in our region can be a bit high."
- "For our region, Bangladesh, the pricing of the product is too much."
What is our primary use case?
We primarily have the solution working as an infrastructure as a service.
What is most valuable?
The focus on security is excellent. We really appreciate that about the solution.
The maintenance of the solution is very good.
The migration capabilities are great.
The implementation is easy.
What needs improvement?
The solution could be a bit more intuitive and easier to use.
The documentation could be a bit better. It could be more clear and accessible. It would be good to know if the person answering the questions was a Microsoft employee or just another user.
The pricing in our region can be a bit high.
For how long have I used the solution?
I've been using the solution for as long as three years at this point.
What do I think about the stability of the solution?
The solution is very stable. There's never any downtime. We don't deal with crashes or freezing. There aren't bugs or glitches. It works well.
What do I think about the scalability of the solution?
The product is scalable. If a company needs to expand, it can do so easily.
Currently, we have 20 people that use the solution within our organization. We also have three or four admins.
How are customer service and technical support?
Basically, the solution offers regional support and I'm okay with that. I don't need to worry about not getting the services I need. I've called and got support right away. I'm quite satisfied with the level of service that is being provided to us.
How was the initial setup?
The initial setup is not complex at all. It's straightforward as the product is basically focusing on a pay as you go model.
What's my experience with pricing, setup cost, and licensing?
For our region, Bangladesh, the pricing of the product is too much.
What other advice do I have?
We're a gold partner with Microsoft in Bangladesh.
We're always using the latest version of the solution as Azure constantly updates itself.
I'd recommend the product to other organizations.
Overall, I would rate the solution at a seven out of ten. Mostly we've been happy with it, however, we do find the pricing to be a bit high.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Senior Consultant and trainer at a tech vendor with 51-200 employees
Simple to use, easy to configure, and scalable
Pros and Cons
- "The solution is very simple to use. It has a lot of great practical applications we really appreciate."
- "The solution is very simple to use, is pretty dynamic, and has a lot of great practical applications we really appreciate, from quickly configuring our environment and adding notes to leveraging powerful testing capabilities like load balancing and scenario testing from an infrastructure point of view."
- "The solution could use mutual segmentation for servers. It would be ideal if you could constitute something like five or 15 groups among the groups of different computers inside Azure."
- "We are not so satisfied with technical support right now. Sometimes they cannot help us."
What is our primary use case?
I primarily use Microsoft Azure for application development in our development environment.
What is most valuable?
The solution is pretty dynamic.
We prefer that we can configure our environment very quickly.
We can add some notes if we need to. The testing capabilities are great. We can use the load balancing environment, and we can test a lot of different components from an infrastructure point of view. We can also test different scenarios within the application.
The solution is very simple to use. It has a lot of great practical applications we really appreciate.
What needs improvement?
The licensing model is not ideal. It is not very useful in predicting actual costs. Sometimes we found that we could not accurately predict how much specific products will cost the company in the future. Just now, for example, we want to start using Log Analytics for Office 365, however, we don't know the final price. It's inconvenient for us as we cannot predict the budget and it puts off making a decision. For Microsoft, it's very disadvantagous.
The solution could use mutual segmentation for servers. It would be ideal if you could constitute something like five or 15 groups among the groups of different computers inside Azure. If you could get something like logical groups of servers outside the mutual servers, it would be an improvement.
Sometimes we want to start and do a penetration test. If, for example, we're planning new security scanning for our customers. You have to inform Microsoft that you want to start a penetration test. If you have regular scans Microsoft should allow regular scanning, without having to plan and to ask for approval from the Microsoft side every time. When it's meant to be a regular occurrence, it's very inconvenient for us.
What do I think about the stability of the solution?
The stability of the solution is pretty good. It doesn't cause bottlenecks or any other major issues for us. We find it to be reliable.
What do I think about the scalability of the solution?
While we can dynamically add servers according to the user request, it's not profitable for us. Currently, it is possible to scale the solution. It just costs more to do so.
How are customer service and technical support?
We are not so satisfied with technical support right now. Sometimes they cannot help us. We had problems with licensing and with the invoicing and so on and so on. Sometimes it's not very easy to explain the problems, the technical or non-technical, and they can't really assist us effectively.
In one instance, we had an issue with anti-spam on the service. We were trying to figure out why certain emails were being marked as spam. It took far too long to get to the bottom of the cause.
What's my experience with pricing, setup cost, and licensing?
It's hard to gauge what the pricing will be, so It's hard to plan with the solution. The licensing needs to be more transparent and obvious.
What other advice do I have?
We're simply Microsoft customers. We don't have a business relationship with the company.
Overall, I would rate the solution eight out of ten. We're mostly happy with it, although we would prefer if pricing was more transparent.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network and systems administrator at a recruiting/HR firm with 1,001-5,000 employees
A stable platform with good technical support that is quick to resolve problems
Pros and Cons
- "My experience with technical support so far is very good."
- "For me and many other people, the general view is that Azure is very stable."
- "If the price were reduced then it would be an improvement."
- "If the price were reduced then it would be an improvement."
What is our primary use case?
We primarily use Azure for Office 365.
What is most valuable?
My experience with technical support so far is very good.
What needs improvement?
If the price were reduced then it would be an improvement.
For how long have I used the solution?
I have been using Microsoft Azure for one year.
What do I think about the stability of the solution?
For me and many other people, the general view is that Azure is very stable. We definitely plan to continue using it in the future.
What do I think about the scalability of the solution?
This is a scalable solution and we have thousands of users in our organization.
How are customer service and technical support?
I have had to contact Microsoft support about a problem that I was having with my virtual machine, where it could not find my VM. When I called them, they solved the problem quite fast.
Which solution did I use previously and why did I switch?
Prior to Azure, we used all of our Microsoft products on-premises.
How was the initial setup?
The initial setup was easy because we didn't do anything.
What about the implementation team?
We hired an IT consultant who is experienced in setting up cloud solutions. We did not do any of the setup ourselves.
What's my experience with pricing, setup cost, and licensing?
The licensing fees depend on the number of users that we have.
What other advice do I have?
Overall, this product is very good and I can recommend it. It would be difficult to improve.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a computer software company with 10,001+ employees
Flexible, easy to manage, has a nice interface, and the technical support is good
Pros and Cons
- "Azure is very flexible and easy to manage."
- "This is a product that is fast-growing and they are gaining popularity."
- "Talking from a networking perspective, when you create a file or a rule in Azure and you want to view this IP group, sometimes the way it is displayed on the GUI, you don't see the name of the group."
- "For some use cases, Microsoft Azure is okay and working, but it is lacking features and we cannot implement it fully."
What is our primary use case?
Our primary use case is Infrastructure as a Service. We use it for SaaS applications, as well.
What is most valuable?
Azure is very flexible and easy to manage.
The interface and usage are nice.
Previously, there was no IP group, but they have since implemented that and it has become better.
What needs improvement?
For some use cases, Microsoft Azure is okay and working, but it is lacking features and we cannot implement it fully.
Talking from a networking perspective, when you create a file or a rule in Azure and you want to view this IP group, sometimes the way it is displayed on the GUI, you don't see the name of the group. At a minimum, I should be able to see the name of the group. They need to improve the GUI with respect to creating files or files. In summary, on that GUI view for firewall rules creation, the IP groups that are chosen in the firewall are not easily seen.
If I want to track, for example, a soft IP group, and mistakingly I click the wrong thing, then it's a problem. They need to improve it so that you can just view it, read-only, and then edit it later if needed.
For how long have I used the solution?
I have been working with Microsoft Azure for approximately three years.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten, as they are still developing.
What do I think about the scalability of the solution?
We have approximately 500 users.
How are customer service and technical support?
The technical support is very good.
In my own workstream, I've not had cause to work with Microsoft support. However, my teammates from the department have been in contact with them.
How was the initial setup?
The initial setup is straightforward. I can say that because my use case was greenfield, starting out fresh. It was a whole new installation and everything was straightforward.
It took between a month and two to deploy. The installation is not a big deal once you have the necessary license, and then you can begin testing.
What other advice do I have?
This is a product that is fast-growing and they are gaining popularity. We have invested in it, and plan to keep using it for the next five or ten years.
In my opinion, it is an awesome product. Microsoft is everywhere and it predates the cloud. Everything that they have is easy to use.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Officer at a government with 201-500 employees
Hosts our whole data center and has a simple setup and very good support
Pros and Cons
- "We've got multiple tools on Azure, which is a very good feature of Azure. Our Palo Alto firewall and other things are hosted in Azure. We're using Sentinel as well, which is a security tool that is being used by our SOC teams. I've also used AWS, and I find Azure to be more Windows-driven. Although Azure is newer as compared to AWS, it is growing fast. Microsoft is working towards the betterment of Azure."
- "We've got multiple tools on Azure, which is a very good feature of Azure."
- "As compared to AWS, Azure can improve its functionality. In terms of the feature list, it is still lacking a bit as compared to AWS. AWS supports lots of types of operating systems, which Azure is still catching up with. Azure is mainly focused on the Windows system, and it is not yet there in terms of integration with other operating systems like Linux, Unix. Azure is slowly catching up."
- "As compared to AWS, Azure can improve its functionality. In terms of the feature list, it is still lacking a bit as compared to AWS."
What is our primary use case?
Our whole data center is on this basically. We are UK Export Finance, so we've got financial products there. All of our servers are hosted in Azure.
We are using an Azure subscription. We are on Azure Public Cloud, but we have got our own private subscription.
What is most valuable?
We've got multiple tools on Azure, which is a very good feature of Azure. Our Palo Alto firewall and other things are hosted in Azure. We're using Sentinel as well, which is a security tool that is being used by our SOC teams.
I've also used AWS, and I find Azure to be more Windows-driven. Although Azure is newer as compared to AWS, it is growing fast. Microsoft is working towards the betterment of Azure.
What needs improvement?
As compared to AWS, Azure can improve its functionality. In terms of the feature list, it is still lacking a bit as compared to AWS. AWS supports lots of types of operating systems, which Azure is still catching up with. Azure is mainly focused on the Windows system, and it is not yet there in terms of integration with other operating systems like Linux, Unix. Azure is slowly catching up.
For how long have I used the solution?
I've been working with Azure for the last five years.
What do I think about the stability of the solution?
Lots of glitches are still there. Microsoft is constantly working to resolve those. It is a new product as compared to AWS, so, obviously, it would have some glitches. Three years ago, it was full of bugs. It is much better and stable now.
What do I think about the scalability of the solution?
It is scalable. We've got around 450 users.
How are customer service and technical support?
Their technical support is very good. Their response is very good. At the end of the day, we're a business, and their business support is pretty good.
How was the initial setup?
The setup is quite straightforward. It is not at all hard.
We've got a third-party maintenance company that actually maintains our Azure space.
What's my experience with pricing, setup cost, and licensing?
It is not cheap. Its price could be a little bit less.
What other advice do I have?
It is a cloud solution at the end of the day. People can pick up any cloud solution, but Azure is renowned. Azure and AWS are the main competitors in the cloud market now. AWS comes first, and Azure comes after that. If your solution is predominantly in the Linux space, you should go for AWS. If you are primarily Windows-based, you should go for Azure.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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