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PeerSpot user
Country Manager at Orion Consultores C.A
Real User
The pricing Calculator feature is valuable and easy to use
Pros and Cons
  • "Azure has improved my organization because it is a new technology and so the customers who don't have enough knowledge about the cloud delegate the administration of their cloud infrastructure to us. We incorporate and add a new service to our product lineup about how to manage their Azure. It impacts our business because we're able to incorporate this new service."
  • "The interface is not easy to use. I'd like to see them develop a better interface, more graphical information about the resource and the consumer."

What is our primary use case?

We use Azure as an infrastructure service. Most of our customers have web servers but we also manage Azure for SAP R/3. It works fine. They do have a lot of options for SAP All-In-One, but we don't have as many options for SAP Business One. What Azure offers for Business One customers is too short to have enough servers certified. It works fine but it's not a complete solution for customers that use SAP Business One.

How has it helped my organization?

Azure has improved my organization because it is a new technology and so the customers who don't have enough knowledge about the cloud delegate the administration of their cloud infrastructure to us. We incorporate and add a new service to our product lineup about how to manage their Azure. It impacts our business because we're able to incorporate this new service.

What is most valuable?

The Pricing Calculator would be the most valuable feature. It's easy to use. 

What needs improvement?

I would like to have more certified servers for SAP. Our customers need an easier interface to manage Azure. They don't have people who have cloud knowledge. The knowledge group is taking time and they use our services to manage the cloud data. Azure is built for auto services but it's not easy. The interface is not easy to use. I'd like to see them develop a better interface and more graphical information about the resource and the consumer.

There's a machine, the server. The smallest machine that they have has 112 GB of RAM. It is big for a customer. It has around 16 cores and a 112 GB of RAM. Amazon has a server with around 8 cores and 60 GB of RAM. The smallest certified machine for SAP Business One HANA in Amazon Web Services is 8 cores and 60 GB of RAM and Microsoft it's 16 and 112 GB of RAM. It's too big for a small customer. Because this machine is able to manage 50 concurrent users it's too big for a customer with 22 or 30 users. 

Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Until now I have only had a few problems with stability. There was a problem with Azure Active Directory in the US central region that affected almost all of the data centers around two or three months ago but otherwise, it's good stability. The stability is good enough.

What do I think about the scalability of the solution?

Scalability is fine. We tried to create services in the data center in Brazil and there was not enough space. There were not enough cores and RAM so we were not able to create it. We opened a ticket with technical service and they told to use another region.

We chose Azure because of its scalability. With Azure, we are able to use the size of a machine that we need.

How are customer service and support?

I haven't opened any tickets with technical support. The technical team opened most tickets but from what I hear, technical support has been fine. It could be better. They could improve the time it takes to respond but I have never heard about any issues from the technical guys about their support. They would prefer to get a faster response back because when you have a problem, you have your boss asking for updates so you need a fast answer.

What's my experience with pricing, setup cost, and licensing?

It's a very expensive machine and I would like for them to improve the price. There are smaller sized competitors who offer cheaper prices. 

Which other solutions did I evaluate?

We didn't look at any other options because we are not business partners with other cloud solutions or providers. We only have Azure so we try to solve everything with Azure. If a customer asks us for a proposal to move or create some interesting tool in the cloud, we all use Azure. We never compared it to other cloud providers.

What other advice do I have?

I would rate this solution a nine because they are always incorporating new alerts and new features. I wouldn't give it a ten because it's sometimes not easy to use and the price is not a fair price for the solution.

I don't know why customers think that Amazon is the best. I think that the customer thinks that the best option for cloud is an Amazon service and the second one is Microsoft. My advice to someone considering this or a similar solution is to be careful with Amazon because the customers think that they are always on the list.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Microsoft and Dev-ops Architect at Mphasis
Real User
Top 5Leaderboard
Very easy to create a Kubernetes cluster

What is our primary use case?

Working Azure Kubernetes Service (AKS) to create a Kubernetes cluster. 

We are maintaining two environments of Kubernetes cluster on Azure using Azure Kubernetes Service (AKS).

We have used other managed PaaS services like ACS, Database, and monitoring, integrated with Jenkins for continuous integration and continuous deployment. 

How has it helped my organization?

We are running our product which is deployed on Azure AKS cluster. This really helps us to drive more business from customers.

What is most valuable?

  • It's very easy to create a Kubernetes cluster with the Azure Console 
  • Able to connect to the cluster using Azure PowerShell
  • Able to connect to the cluster using kubectl
  • Very good help from Microsoft Knowledge Base and also from the community
  • Very good support from the Microsoft team
  • Easy to manage as the core part is handled by Microsoft
  • Easy to add/scale up the cluster with more nodes by using the Azure console window or through scripting
  • Can integrate plugins with Jenkins for auto deployment
  • Integrated with a lot of open source tools for easy deployments and other functionalities like logging, monitoring, etc.

What needs improvement?

Better logging part when deployments are crashed, even when the entire cluster is crashed.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Should always go with recommendations provided by Microsoft during the creation of new clusters. Otherwise, stability is an issue.

What do I think about the scalability of the solution?

Scalability is very good.

How are customer service and technical support?

Technical support is excellent. Recently, we have encountered a few issues however, the customer support team helped us very quickly to come out of it.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. Kubernetes is the one we are using for container orchestration through Azure-managed Kubernetes service.

How was the initial setup?

The initial setup is very easy; straightforward.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
861,524 professionals have used our research since 2012.
PeerSpot user
Software Architect at a security firm with 51-200 employees
Real User
Much easier than AWS to set up, change, and configure VMs.
Pros and Cons
  • "Much more intuitive and more visual than AWS. More obvious where things are and how to change their configurations, etc."
  • "Being able to set up, change and configure VMs is easy - a lot easier than in AWS."
  • "Feedback and error messages make much more sense in Azure than in AWS."
  • "There are a number of services offered by AWS that are not yet available on Azure."

What is our primary use case?

  • IoT with C# and .NET Core 2.1. 
  • Raspberry Pi with Raspbian OS.
  • Docker containers
  • For use in security applications in the retail sector
  • Using RabbitMQ for message queueing between the internet of things and the cloud.

How has it helped my organization?

I compare it to AWS that I used prior to this. I find it much more intuitive, more visual, more obvious where things are and how to change their configurations, etc.  

What is most valuable?

  • Being able to set up, change and configure VMs is easy - a lot easier than in AWS
  • Feedback and error messages make much more sense in Azure than in AWS.

What needs improvement?

I get the impression there are a number of services offered by AWS that are not yet available on Azure, but it seems to be catching up pretty fast.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It seems to me that Azure is a little less stable than AWS but not so that it makes a difference, given how much time you save doing other stuff like configuring, etc.

What do I think about the scalability of the solution?

Very easy to scale in and out but has unpredictable costing as a result. However, AWS is the same.

How are customer service and technical support?

I do not use tech support. I use online forums, etc.

Which solution did I use previously and why did I switch?

AWS. I started a new job.

How was the initial setup?

No, it is simpler in Azure than in AWS.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Pricing is the worst aspect of both AWS and Azure. It is very difficult to predict costs in my experience. There is often a base price (for running a VM for example), but then you have to pay for data storage costs plus data transmission costs, etc. I would prefer to have a predictable monthly cost for unlimited storage within a bandwidth for example, but there isn't an easy way to predict costs.

Which other solutions did I evaluate?

I evaluated Google Cloud too and compared AWS with Azure. Azure is definitely the best for me; I am more productive because I understand the tech architecture better.

What other advice do I have?

If you are a C#, .NET or SQL server person, do not even think about using AWS, use Azure instead. If you are more of a Linux/PHP/Java type of person, you may consider AWS as it works much better from the command line and much more like a Linux or Java environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DigAd3059 - PeerSpot reviewer
Digital Ad-Operations at a tech services company with 10,001+ employees
Real User
It was easy to deploy our applications on it. However, we are looking for better compatibility and scalability.
Pros and Cons
  • "It was easy to deploy our applications on it."
  • "We have faced some challenges trying to deploy a new ESP application."

What is our primary use case?

We wanted to deploy applications and have them interact with services on the back-end, so we deployed Azure for this. The performance has been quite good.

What is most valuable?

It was easy to deploy our applications on Azure. It provides more compatibility and scalability than the .NET application. This is why we chose to use Azure.

What needs improvement?

We are looking for the Azure to get involved in the case of other applications, like the Java application. Because it is predefined and has been set by Microsoft, who is providing better compatibility to the .NET application, so we are looking for the same from Azure for the Android app. Therefore, we are looking for better compatibility and scalability.

What do I think about the stability of the solution?

It is stable. I have not seen it have any downtime.

What do I think about the scalability of the solution?

We have faced some challenges trying to deploy a new ESP application.

How is customer service and technical support?

The technical support was good. I would give them an eight out of 10 rating.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is very competitive.

Which other solutions did I evaluate?

We evaluated AWS. 

If I were advising a colleague in my organization who is looking for a solution and is comparing AWS and Azure, I would prefer that they go for Azure, or any software using Microsoft technologies because we have had good experiences with them. If I were advising on Java, I wouldn't advise him to specifically use another tool rather he should do research and use my comparison history on IT Central Station.

What other advice do I have?

I would rate this solution a seven out of 10. 

Most important criteria for selecting a vendor: The client will choose the license and buy it. We can try to convince them, but we can not compel them to use a specific vendor's license. Ultimately, the decision-maker is the client.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Web Developer at Indiana
Real User
This solution has the best website amongst all cloud computing platforms. It is simple to utilize, and one can release nearly anything, from app services to host sites
Pros and Cons
  • "Azure has the best website amongst all cloud computing platforms. It is simple to utilize, and one can release nearly anything, from app services to host sites."
  • "Establishing the account in the beginning was very difficult."

What is our primary use case?

We host various sites and utilize this solution for purchasing domains as well. It's simple to host small sites and back-end software applications on Azure instead of on regional servers

How has it helped my organization?

It has great deals of APIs for automation that we can utilize for managing our services. We implemented some custom tools that were developed in house and are extremely happy with the time that we now spend monitoring the websites.

What is most valuable?

Azure has the best website amongst all cloud computing platforms. It is simple to utilize, and one can release nearly anything, from app services to host sites.

What needs improvement?

Being a big item, it has it's own share of bugs. I had a great deal of difficulty establishing the account at first.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

What was our ROI?

We are at 150% at this time, not considering the time that we concentrated on something else.

Which other solutions did I evaluate?

Yes, we searched Google and Amazon.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
As a DBA, the easy maintenance and backups are key
Pros and Cons
  • "I come from the DBA side so for me it's the easy maintenance; backups are very easy as well."
  • "I would like to see more databases on the cloud, what they call today Big Data should be there."

What is our primary use case?

Installation of SQL Server, Cloudera Hadoop, and MySQL. The performance has been great.

How has it helped my organization?

The benefit is the time to generate all these machines. It's in the cloud so I don't feel it.

What is most valuable?

I come from the DBA side so for me it's the easy maintenance; backups are very easy as well.

What needs improvement?

I would like to see more databases on the cloud, what they call today Big Data should be there. I think it's going in the right direction.

What do I think about the stability of the solution?

Stability is great.

What do I think about the scalability of the solution?

Scalability is also great.

How is customer service and technical support?

Personally, I have not used support, but the guys who do are happy with it.

Which other solutions did I evaluate?

Cloudera.

What other advice do I have?

When choosing a vendor what's important to me are stability, a lot of features, variety, and good support.

My advice would be, try it using the free trial and I am sure you will be satisfied and take it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Mobile Lead Engineer at a tech services company with 201-500 employees
Real User
Puts the "scaffolding" in place and allows you to focus on the business solution
Pros and Cons
    • "Scalability is definitely in need of improvement. Azure is a very good solution but it still lacks the performance of other cloud platforms."
    • "Azure does not handle scalability as well as its competitors. Sometimes a 10 percent increase in a server with 20 percent of CPU usage pushes the server up to 100 percent load, and you start having performance issues."
    • "We had issues with the Mobile Service ORM and the Azure SQL Database (cloud version of SQL Server). At times, the queries that are created automatically from the ORM mapping are not very well optimized for this database and that can lead to performance and stability issues. On occasion, the connection manager from the ORM does not handle the database connections very well."

    What is our primary use case?

    Azure Cloud App Services can be classified as a MEAP, Mobile Enterprise Application Platform. It is also a Platform As A Service solution. These Cloud PaaS services are the backbone and the back-end structure that you can use to build omnichannel applications (mobile + web SPA + Kiosk). Azure App Service eases the creation of flexible Express Node.js or .NET WCF microservices. It has an API based on OData and integrated security with OpenID Connect with federated or corporate login. If you need a quick mobile solution, particularly an enterprise mobile solution, this is a wonderful choice.

    We use this solution as a template to build mobile, back-end-of-corporate-omnichannel apps. 

    How has it helped my organization?

    When mobile is a necessity for an already-running corporate system, you do not want to lose time setting up a whole new environment and platform. You need something that can help you easily put in place all the scaffolding you need, and concentrate on the business solution that you are providing. Azure does this.

    What is most valuable?

    The time-to-market. Once you master the technology, you can create running, mobile back-ends in a few weeks. Additionally, it easily enables integration with legacy environments (like connecting to existing servers).

    What needs improvement?

    Scalability is definitely in need of improvement. Azure is a very good solution but it still lacks the performance of other cloud platforms.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    We had issues with the Mobile Service ORM and the Azure SQL Database (cloud version of SQL Server). At times, the queries that are created automatically from the ORM mapping are not very well optimized for this database and that can lead to performance and stability issues. On occasion, the connection manager from the ORM does not handle the database connections very well.

    What do I think about the scalability of the solution?

    Azure does not handle scalability as well as its competitors. Sometimes a 10 percent increase in a server with 20 percent of CPU usage pushes the server up to 100 percent load, and you start having performance issues.

    How are customer service and technical support?

    Microsoft allows you a certain number of tickets, depending on the cloud plan that you are paying for. If you have an available ticket, technical support is great, but if you happen to have none, it will be more difficult to find good support. 

    Once you gain a certain level of expertise on the platform, you will be able to handle most of the problems. Also, now that the platform is very open (Node.js + Express) it is easier to access good documentation and an excellent community.

    Which solution did I use previously and why did I switch?

    We tried many solutions. We tried Kinvey and Kony but prices were absolutely prohibitive for our customers. We also tried BAASBOX which is now a (mostly) defunct open-source MBaaS solution.

    We move forward with a .NET customized solution that we created ourselves but maintenance of a general platform requires a lot of work and we couldn’t afford to charge our customers for the required amount of work.

    We tried AWS Mobile Services once but our customers preferred Microsoft Azure (their existing back-end was mainly implemented in .NET, and they preferred to stay in the Microsoft world).

    We also built a solution with SAP Mobile gateway which is the safest choice for companies that have huge legacy systems already running on SAP.

    How was the initial setup?

    The initial setup is very straightforward. You can very easily have an application up-and-running almost out-of-the-box. The learning curve is steeper once you need to start building more services or when you need to take care of performance issues.

    What's my experience with pricing, setup cost, and licensing?

    The cost-benefit equation for Azure is very good, particularly for small applications. However, Microsoft should do much, much more to improve how costs are communicated and how to forecast them. The Azure Pricing Calculator is not useful.

    Which other solutions did I evaluate?

    We checked the big players in MBaaS, particularly Kony and Kinvey. Kony was extraordinary (circa 2013) but the price was prohibitive. Kinvey was also very good and prices were slightly better but not affordable at all for our customers. We started using WAMS, Windows Azure Mobile Services, the previous version of Azure App Service, which was one of the first MBaaS solutions. Microsoft improved a lot the platform with App Service.

    What other advice do I have?

    I would rate Azure at nine out of 10. The previous version of Microsoft's mobile cloud platform, Mobile Service, had some security and scalability problems but the new version, App Service, has many improvements in these areas. It also uses open-source tools and allows developers to work in isolated environments, in their own workstations (without all the hassles and costs of putting the cloud into the developer’s cycle).

    If the mobile application is not that big (up to 15 services) and time-to-market is very important, Azure App Service is a great solution. If you need heavy integration with an existing .NET legacy system, this solution will also work very nicely and will reduce costs. If you need to implement a much bigger system, my advice is that you should think about gathering a specialized team that has a very good grasp of the platform.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Gold Certified Microsoft Partner.
    PeerSpot user
    PeerSpot user
    Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
    Real User
    Azure has become a one stop shop for cloud computing and continuing to grow.
    Pros and Cons
    • "Storage has made remote access to files much more painless and easy."

      What is our primary use case?

      Currently we are hosting custom web applications, boxed applications, Azure VMs, Azure files for shared company files, Azure blob storage, Azure Active Directory with Active Directory sync, Single Sign On, and development and testing purposes.

      How has it helped my organization?

      Creating VMs for development has been huge since we ran out of resources locally. Creating Hybrid solutions provides us with greater confidence in higher availability. Storage has made remote access to files much more painless and easy. Using SSO has also been great reducing the number of passwords and locations required to use them.

      What is most valuable?

      Customized Dashboard, Site-to-site and point-to-Site VPN, Virtual Machines, Web Apps, SQL, SharePoint, Storage, Test/Dev environments.

      What needs improvement?

      Pricing is very difficult to guesstimate. With so many a la carte options and individual pricing it can be a hassle to understand. I constantly need to go over the report to find out where I can save money and what is eating up the monthly costs.

      For how long have I used the solution?

      One to three years.

      What do I think about the stability of the solution?

      No issues with stability. Has been rock solid.

      What do I think about the scalability of the solution?

      Scalability is Microsofts big advantage. At anytime you can scale up or down your servers or services growing them or shrinking them to your needs. You can even automate this process. I personally do not get into Enterprise solutions but they continue to add larger solutions frequently.  

      How are customer service and technical support?

      Customer Service:

      First response is 2-4 hours. Staff is knowledgeable but can often be difficult to understand and slow. Although I do not call about routine issues and bring very complex problems there way. With that said I will say every issue does get resolved.

      Technical Support:

      I rate technical support 7/10. First response is 2-4 hours. Staff is knowledgeable but can often be difficult to understand. I have also found that a few of them try to e-mail you despite your request for a call. This causes much miscommunication and additional time your problem is not getting resolved.

      I only give them an 7 because I have struggled a time or two with understanding their English or getting the ball rolling resolving my issue. This all really depends on the department you need.

      I will say that they always get the issue resolved regardless of the complexity of the problem.

      Which solution did I use previously and why did I switch?

      No I have not, but we chose Azure simply simply because we are Microsoft partners and get free Azure credits to work with.  Microsoft is also a power player in cloud solution and a trusted name.  

      How was the initial setup?

      Huge learning curve for me. I found just diving in was incredibly difficult. Much lab time required to understand how things work together. Once you get going however it all makes sense.

      I also find the GUI to be more intuitive then AWS and feels better.

      They are constantly changing the GUI while they continue migrating the ASM model to the ARM model. Since this is a living platform it can change from one day to the next adding features. 

      What about the implementation team?

      I implemented all the solutions myself with a little research.

      What was our ROI?

      Microsoft does have special pricing for Development purposes. This does help reduce the monthly costs for our team.

      As our local resources reach their end of life, we have moved servers and services to Azure.  It becomes more of an operation expense as apposed to a capitol expense. 

      What's my experience with pricing, setup cost, and licensing?

      We are MS partners. Depending on your partnership you may or may not get Visual Studio Enterprises licenses. Each license allows you to get a $150 Azure credit per month.

      This has been great for our developers and I to put in to practice some Azure solutions.

      There are many other free credits available as well.  Do some searching.

      If you need to purchase Azure they do have a pricing calculator that may help you determine costs.  https://azure.microsoft.com/en...


      Which other solutions did I evaluate?

      I know AWS is another great solution, but have not tackled it yet. I do have plans to experiment with Amazons solution to determine for my own the differences. 

      What other advice do I have?

      The biggest advantage to using Azure over any other cloud solution is the ability to move your domain into the cloud and be completely server free and still have domain services.

      I have also found that site-to-site vpn with domain services rack up a good percentage of our monthly costs. These are the fundamentals to move your network into Azure.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
      PeerSpot user
      AndyLee - PeerSpot reviewer
      AndyLeeInformation Technology Analyst at InsideView, Inc
      Consultant

      MS Azure is a comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications.

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      Buyer's Guide
      Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
      Updated: December 2024
      Buyer's Guide
      Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.