What is our primary use case?
We use MOVEit to upload our software for our clients to download.
What is most valuable?
The most valuable feature of MOVEit is the upload speed.
It's simple to use in creating folders, and if I need to copy or move something, it's very quick.
It's fairly simple for me to place specific files in three or four different locations.
Whereas with my other tools, I had to go to separate locations to upload, with this, I can stay where I am and then copy over or move.
What needs improvement?
I know the only thing I don't know about MOVEit is that we don't use it to its full potential. My business unit, our business unit, is a small one. We only use it to upload software to clients both externally and internally so they can download it.
I am not familiar with many of the features it offers, and neither are many of the administrators. We were not really trained on it. We were given this tool and left to figure it out, and that is what we did.
I am not sure if there is a feature where you can hide the software instead of having to delete it, because sometimes I need to put out a release and if I want to do it the day before, I could hide it and then just flip a switch and turn it on. That's something I used to be able to do with my previous solution. That was the only thing I couldn't hide the software because I couldn't figure out how to and no one else could either.
I spoke with the two admins who were dealing with it, and they, too, couldn't figure out where to hide it.
If I put something out there and put it out there too soon and a client sees it, I have to quickly go in and delete it and then re-upload it instead of having a feature that lets me just check this box and hide it, that would be a good thing to have.
It would be beneficial to include a feature that allows you to hide items and not be locked out if someone has made too many password attempts.
For how long have I used the solution?
I have been working with MOVEit for approximately two or three years.
What do I think about the stability of the solution?
I have not had any issues with the stability of this solution.
I know that when my other and I used C3, it was either always down or finicky.
This one occasionally hangs, but it's a network issue. It usually responds quickly. If I am locked out, it is usually because another user attempted too many times and locked us out. But you wait 15 minutes.
That could be a feature that we need to figure out, where if one person has too many attempts others are locked out. That's another feature that is not good and needs improvement. It is possible that there are settings on the backend that I am not aware of because I don't deal with them on the server side.
For example, rather than having a password per user, it's a whole system and if somebody gets knocked out for entering the wrong password, everybody' gets locked out for the next 15 minutes.
We have our own separate passwords, but for some reason, if they try too many times the entire system is connected and it doesn't allow anyone to connect. Everyone is locked out for 15 minutes, or they will go in and reset it or reboot it.
What do I think about the scalability of the solution?
It serves its purpose for what I use it for. I haven't used it for anything else.
I have heard it can be used for FTP, but I don't do much FTP. I suppose what I do is considered FTP, but I'm not sure if there are any other features or enhancements that it can do. I'm not sure. I do think it's a great product.
It's a great product for what it does. It's speedy and I haven't had any issues with it.
We have approximately 700 external users in our organization. I delegate authority to external clients. Then there are internal clients, as I work primarily in software management.
We have our document team who uploads the tech docs, and then I am not sure if it is used by business analysts or product managers, There or no developers who have access, or maybe one or two that I can recall.
How are customer service and support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
I used to use C3, which was a terrible product. It would take me 10 minutes to upload a fairly large file. MOVEit uploads a single file that used to take 15 minutes to upload in two minutes if that.
I enjoy the upload speed of MOVEit.
I didn't choose to use MOVEit. It was chosen for us by our company. I was kind of stuck with using it.
At first, I thought, this isn't going to be the best tool, but once I started using it and uploading, I was pleasantly surprised by the speed and other features.
How was the initial setup?
The initial setup was straightforward. We were able to do it ourselves.
I thought it was. You go in and it's like a directory structure, just like a file structure, and you can add and delete folders once you add the folder, and then you can search on it. It's similar to Windows Explorer, but it's web-based.
It did not take long to deploy, only 15 minutes.
What's my experience with pricing, setup cost, and licensing?
When compared to other products I've used, I believe MoveIt is worth the money someone might pay to use it.
What other advice do I have?
I would recommend this solution over others that I would use.
We had a coworker to who I recommended it.
It's quite simple.
It's pretty self-explanatory once you have logged in.
Simply navigate to the files and folders and proceed from there.
There was a little tutorial they gave us that I shared with them. It was pretty simple. It was just a little training. I am not sure where it came from or who created it, but it was the basics.
Nobody here has said that it is overly complicated or that they can't figure it out on their own.
I've never had anyone who couldn't find their way or asked me to help them use it.
It's easy to navigate through. Try it out; it's pretty self-explanatory.
Now, C3, we had to have some training on because it was a little complicated, but this one, it's kind of self-explanatory because it looks like a file or a Windows Explorer. If you are an administrator, things are a little different.
I would rate MOVEit an eight out of ten. It's user-friendly, self-explanatory, and does exactly what we need it to.
I like the upload speed, which is exactly what I require, and everyone else does as well. And then there's the download speed. According to what I've heard, the clients are much happier than they were with the previous solution.
Which deployment model are you using for this solution?
On-premises