The solution enables searching, publishing, consumption, and subscription of APIs via a portal.
Co-Founder & CEO at a consultancy with 51-200 employees
Provides dashboards for real-time monitoring and has a dedicated console to control policies
Pros and Cons
- "The tool’s API management capabilities are excellent."
- "The product is expensive."
What is our primary use case?
What is most valuable?
The product is robust. It is Java-based. We use the little resources we have to get things done. The tool’s API management capabilities are excellent. It is a rock-solid product. The tool has a lot of dashboards. We can monitor performance and scalability.
What needs improvement?
The product is expensive.
For how long have I used the solution?
I have been using the solution for more than five years.
Buyer's Guide
MuleSoft Anypoint Platform
September 2025

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What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
We can have multiple instances and scale them dynamically. The solution also has load-balancing capabilities. I rate the scalability a nine out of ten.
How was the initial setup?
The initial setup is easy. We can just define our APIs and start building them. The tool is mostly deployed on the cloud. It can be deployed on public, private, and hybrid clouds. The deployment does not take much time. After the testing, if everything is fine, the tool can be deployed.
Which other solutions did I evaluate?
Boomi is suitable for small and medium-sized companies. Mule Anypoint Platform is suitable for small and medium businesses, but it is expensive.
What other advice do I have?
I am a partner of Salesforce. I tried to understand why Boomi is stronger in the market than Mule Anypoint Platform. However, I could not find any disadvantages of Mule Anypoint Platform. The product has been in the market for a long time.
It has also introduced AI features. It can take issues and divert them based on dynamic data. ROI is not the only factor we consider. We must also consider scalability, smooth and hassle-free use, time to production, and time taken for testing. We can monitor things in real-time. I recommend the solution to enterprises. It is a good solution to migrate from TIBCO.
The tool has an API manager with a dedicated console to control the policies and everything else. Everything is integrated. We can call relevant data on the go. Nothing is hard-coded. If we want to get data from a particular source, we can automatically get it based on the AI input.
Overall, I rate the tool an eight to nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

An unstable solution for migration and integration but loses data
Pros and Cons
- "The customer service is not good enough"
What is our primary use case?
We use the solution for migration and integration.
What is most valuable?
What needs improvement?
There are issues with dead-letter queues.
For how long have I used the solution?
I have been using Anypoint MQ for one year.
What do I think about the stability of the solution?
The product is stable so far.
How are customer service and support?
The customer service is not good enough in Hong Kong.
Which solution did I use previously and why did I switch?
We chose Anypoint MQ because it is a top-rated product in the market.
How was the initial setup?
For the basic setup, we use some local message queues and integrate them with the message queue. It took one year to complete the setup.
We used another tool because it was complicated, and we had to hire a third party to build the architecture. The setup is quite complicated.
What other advice do I have?
Anypoint MQ has stability issues. I have experienced data loss and inconsistent behaviour. The data isn't always pushed to the SQL database. When I put a message in the SQL queue, the data should be static, but it's not. Additionally, clicking a message in Anypoint MQ can sometimes trigger database loss. This instability becomes particularly noticeable when starting or restarting the server.
Overall, I rate the solution a four out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
MuleSoft Anypoint Platform
September 2025

Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,832 professionals have used our research since 2012.
Software Development Engineer at Yovant Labs Pvt. Ltd.
An easy-to-deploy solution that provides storage and data integration
Pros and Cons
- "The solution's deployment and proxy processes are very good."
- "Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration."
What is our primary use case?
We are using the solution for building business logic. It's like having a particular private cloud service that we can host on our premises, which is less cost-effective than Microsoft Logic Apps. It provides storage and data integration in a very good manner.
What is most valuable?
The solution's deployment and proxy processes are very good.
What needs improvement?
Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration. You have to filter the data before integrating it.
For how long have I used the solution?
I have been using Mule Anypoint Platform for around one year.
What do I think about the stability of the solution?
I rate Mule Anypoint Platform a nine out of ten for stability.
What do I think about the scalability of the solution?
We have to reintegrate it and create another structure on the same file instead of modifying the base one. We have to create other versions also. The solution's scalability is questionable compared to Microsoft Logic Apps.
Around 10 to 20 users are using the solution in our organization.
I rate Mule Anypoint Platform a six or seven out of ten for scalability.
How are customer service and support?
The solution's technical support is not so good, but they are trying to provide on-time support. They take around 24 to 48 business hours to provide the solutions.
I rate the solution’s technical support eight and a half out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
On a scale of one to ten, where one is difficult, and ten is easy, I rate Mule Anypoint Platform ten out of ten for the ease of its initial setup.
What about the implementation team?
The solution's deployment takes around five to seven minutes maximum.
Firstly, we have to understand how we can integrate with the clients provided, then build the proxies of APIs and deploy from Anypoint Studio to CloudHub. A single person was required to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten.
As it is free of cost and we have to take an enterprise license, there is probably no fee.
What other advice do I have?
For the big layer ones, Mule Anypoint Platform will be better than Microsoft Logic Apps or any other integration platform.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Consultant at a consultancy with 1,001-5,000 employees
Offers very good performance and security; easy to develop APIs
Pros and Cons
- "It's easy to develop APIs."
- "This becomes an expensive solution over time."
What is our primary use case?
We use the infrastructure of the Mule Anypoint Platform to host our application and services on Amazon. We are end-users and I'm a technical delivery manager.
What is most valuable?
The most valuable feature of this solution is the ease of developing APIs. It's very, very easy and very fast. Anypoint offers good performance and security.
What needs improvement?
The pricing should be improved, it's an expensive product.
For how long have I used the solution?
I've been using this solution for six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability is good but again, you need to be aware that if you want to scale up your APIs, it requires spending more.
How are customer service and support?
We're not so happy with the technical support, it could definitely be improved.
How was the initial setup?
Generally, deployment of one API wouldn't take more than 10-15 minutes. We use CICD DevOps for our deployment strategy and it's carried out in-house. We use this product continuously and extensively.
What other advice do I have?
It's important to be aware of the cost implications of using this solution. Unless you know the extent to which you are going to use MuleSoft, you'll begin with a handful of APIs that need to be developed and then you'll start implementing more and more until you realize it's become quite expensive.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Lead at a recruiting/HR firm with 201-500 employees
Has good documentation and self-learning videos
Pros and Cons
- "The tool helps with order management and automates the enterprise's orchestration, invoice creation, product maintenance, and product life cycle. The API manager feature helps us configure, secure, and call APIs."
- "The tool requires programming language."
What is our primary use case?
The tool's use cases are mainly for enterprise-level integrations that require transformations and major publish-subscribe scenarios in which data needs to be published to multiple systems in different formats.
I rate the solution's ease of learning a nine out of ten. It has good documentation and self-learning videos. It promotes usability and provides an end-to-end integration solution with the Salesforce ecosystem
What is most valuable?
The tool helps with order management and automates the enterprise's orchestration, invoice creation, product maintenance, and product life cycle. The API manager feature helps us configure, secure, and call APIs.
What needs improvement?
The tool requires programming language.
What do I think about the stability of the solution?
I rate Mule Anypoint Platform's stability as nine out of ten.
What do I think about the scalability of the solution?
I rate Mule Anypoint Platform's scalability as nine out of ten.
How was the initial setup?
The solution's deployment is 10-20 percent longer.
What about the implementation team?
We have a team to deploy the tool.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions.
What other advice do I have?
I rate the overall solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Architect at Tekgeminus
A scalable and easy-to-configure solution that provides good performance
Pros and Cons
- "The solution is scalable, and its performance is quite good."
- "The solution's licensing model is expensive and could be improved."
What is most valuable?
I would recommend Anypoint MQ to customers using MuleSoft as an integration platform. Anypoint MQ is a pure messaging product. The solution is scalable, and its performance is quite good.
What needs improvement?
The solution's licensing model is expensive and could be improved.
For how long have I used the solution?
I've recently started using Anypoint MQ.
How are customer service and support?
The solution’s technical support is good, but they should work on their response time.
How would you rate customer service and support?
Neutral
How was the initial setup?
Anypoint MQ is easy to configure. However, it is not that easy when compared to Apache Kafka.
What other advice do I have?
If customers using open-source integration or any springboard integrations need JMS, they must carefully evaluate the product. I would recommend Anypoint MQ only for MuleSoft customers. I won't recommend the solution to customers using a different integration platform because there's a cost associated with the product.
Overall, I rate Anypoint MQ an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solution Architecht at a tech services company with 10,001+ employees
Can handle a lot of different types of data and provides a lot of resources
Pros and Cons
- "Whenever we need some support in our local language, we get it easily. They also have an office in Germany and if a person is unable to contact them by phone, they can go to the office in person."
- "The initial setup should be made easy and the documentation should have some guidance."
What is our primary use case?
The solution is used as a middle environment as we have our own database settings and PostgreSQL database. If an API requires some information then they need to go through Mule Anypoint. We are also trying to implement our own DataGraph.
What is most valuable?
In our company, we have some other ETL tools but comparatively, MuleSoft is much more compatible in many other ways for data transformation. MuleSoft can handle a lot of different types of data. So even if something is not available, there are some workarounds, and this is professionally advantageous.
I have a lot of resources as a developer and I don't want to always ask Mule for help. There are a lot of online resources which can be referred to easily even as a beginner, which is a positive.
Most of the people who work here are long-term employees who are much more versatile in German, than English, and MuleSoft supports the local languages. That was one of the positives and was why Mulesoft was considered beyond its scalability and other functions. Whenever we need some support in our local language, we get it easily. They also have an office in Germany and if a person is unable to contact them by phone, they can go to the office in person.
What needs improvement?
The initial setup should be made easy and the documentation should have some guidance.
For how long have I used the solution?
I have been using Mule Anypoint Platform for two years.
What do I think about the stability of the solution?
The solution's stability has increased over time.
What do I think about the scalability of the solution?
It is a scalable solution. Presently, five to ten people use the solution.
How are customer service and support?
The technical support team is quick with their responses and are prompt in providing a solution.
Which solution did I use previously and why did I switch?
How was the initial setup?
The initial setup is complex as there is no documentation that can guide you. There are professionals to help but they charge a lot.
What other advice do I have?
I would recommend others to use the solution because it is easy to use. If they want to learn, there is a free course available on the website for developers. At the same time, even if you are not able to get some information readily available, there are a lot of other resources that are available online.
I rate the overall solution an eight out of ten as they are still improving.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO and Head of Strategy, Technology & Innovation at Cashapona
A solution that offers great flexibility in terms of deployment along with SaaS capabilities and connectors for integration
Pros and Cons
- "Mule Anypoint Platform's valuable features are its flexibility in terms of deployment and its SaaS capabilities."
- "Price-wise, it is a good product since it is reasonably priced...Mule Anypoint Platform can get too complex for non-technical people."
What is our primary use case?
We use Mule Anypoint Platform in our company for API integration, API orchestration, and other related things.
What is most valuable?
Mule Anypoint Platform's valuable features are its flexibility in terms of deployment and its SaaS capabilities. One of the solution's features is its connectors, which allow for any specific integrations within any other package software. Mule provides a lot of connectors for integration purposes.
What needs improvement?
I think Mule Anypoint Platform is one of the market leaders, so our customers prefer it, which is why I also use it.
The solution's user interface has shortcomings and can be made much better. Mule Anypoint Platform can be made more user-friendly so that people with lesser technical knowledge can understand the product. Mule Anypoint Platform can get too complex for non-technical people.
For how long have I used the solution?
I have been working as a system integrator using Mule Anypoint Platform for two to three years.
What do I think about the scalability of the solution?
It is a scalable solution.
My company caters to the needs of medium-sized businesses.
How are customer service and support?
Mule's technical support is good. I rate the technical support between eight and nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Regarding Mule Anypoint Platform's installation, I can say that since we use the SaaS platform, we didn't face any issues with the installation of SaaS modules.
Mule Anypoint Platform is a SaaS system. The platform is available, so you just configure it and don't need to deploy anything. You just have to configure whether you want high availability, DR, or anything else. Otherwise, there is nothing much to deploy since it all falls on the SaaS capabilities.
We have only three engineers required for the configuration and adaptation of the product.
What's my experience with pricing, setup cost, and licensing?
Price-wise, it is a good product since it is reasonably priced.
What other advice do I have?
The product's maintenance part is easy and requires only one person.
Overall, I rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

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Updated: September 2025
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- What can Mule Anypoint Platform be used for and what do you use it for most often?
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- How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
- Is it worth using Mule Anypoint Platform for a medium-sized company?
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