MuleSoft Anypoint Platform Reviews

Our company's clients are all from different domains. We use the platform for integration and API management.

I have a background in Java and in the past, there were some issues whenever we had to integrate with the applications. You had to get the business logic and sometimes it took months to integrate the record. With Anypoint Platform, it is very easy to do that. You just need to do a small drag-drop and a small transformation which saves a lot of time.

The most valuable feature is the variety of characters Anypoint Platform has. It is very scalable and customizable.

In terms of improvement, the deployment time could be a little shorter. Other platforms such as Boomi or SnapLogic are much faster to develop. Anypoint Platform has added the option to generate flow online, but it still needs some improvement. It should give better control over account management. Mule Anypoint Platform includes an API Manager and it has a strong ESB. However, the API management capabilities of Apigee offer more advanced and dynamic features for managing APIs. 

Additionally, Mule should work on reducing the complexity of their platform and providing more flexibility for users. Those who are not well-versed in Java will have a hard time with the development of Anypoint Platform. While it offers connectors, the connectors have limitations. It should offer features that can be customized by users, allowing for greater adaptability, and offer customization options within these connectors, to make it easier for users to tailor them to specific needs. Platforms such as Dell Omni and SnapLogic already provide solutions for these problems and allow users to easily plug them in and start working.

I have been using Mule Anypoint Platform for eight years.

I would rate the stability of the platform a seven out of ten. There were situations where specific solutions or connectors were not available, and the support team suggested using workarounds. They advised me to create my own ideas and come up with a solution. This lack of immediate solutions can be a limitation of the platform.

I would rate the scalability of the platform an eight out of ten. There are approximately 300 users of Anypoint Platform at our company and we plan on expanding.

The technical support is good. I would rate it a nine out of ten.

Positive

I have previously used Apache Camel and Dell Boomi but I am also currently using Ab Initio due to client requirements and the need for a faster time-to-market for clients' projects or products. Using a team of ten members, it took around 24 months to complete the migration of approximately 2,000 APIs with Anypoint Platform. Ab Initio only required nine months to accomplish a similar task.

I would give a seven out of ten for the easiness of the initial setup. The deployment takes about two minutes which is acceptable. We handle deployment ourselves. We use tools such as Jenkins or Bamboo and it can be time-consuming since it initially involves scripting.

In terms of pricing, Anypoint Platform is on the expensive side. I would rate the costliness an eight out of ten.

I would definitely recommend Anypoint platform to anyone who is considering using it. Its main flaw is the costliness. Overall, I would rate it an eight out of ten.

MuleSoft Anypoint Platform's most valuable features are its observability and stability.

MuleSoft Anypoint platform is a great integration platform. It's a bouquet of benefits. The solution's benefits, including observability and support, are brilliant.

The negative side of MuleSoft's Anypoint Platform is its cost. The solution's pricing model is very strange, and it will be really expensive if you use APIs a lot.

MuleSoft Anypoint Platform is a highly stable solution. I have worked for almost two years, and only twice did I see the platform go down for five to ten minutes.

I rate MuleSoft Anypoint Platform ten out of ten for stability.

I rate the MuleSoft Anypoint Platform ten out of ten for scalability because its features are amazing. You can keep adding, but you must have enough licenses to support the scalability.

The solution's initial setup is pretty straightforward. MuleSoft Anypoint Platform has a brilliant customer success team that helps you with everything.

The solution's deployment is pretty straightforward and doesn't take much time. The solution has a beautiful UI, and you can directly deploy from your IDE to your instances. Generally, it takes 15 to 20 minutes for one application to be deployed. They have some plugins available directly with which you can deploy them for both CloudHub and RTF.

MuleSoft Anypoint Platform really needs to work on its pricing model because it's very complicated. CloudHub's pricing is pretty straightforward because they charge based on the number of codes you use. However, it's very tricky to calculate the cost of RTF. Moving from CloudHub to RTF creates a lot of challenges, including overshooting the license purchase. It was a nightmare for us to take down everything and change our infrastructure.

So while using RTF, we need to plan how to integrate things well in advance. If we do not use the reusability features within MuleSoft, we will add APIs which will cost more. So we have to find a way to reuse the APIs and be smart in making the integrations.

I was the central point of contact for MuleSoft. I was not an integration developer, but I managed the entire structure of MuleSoft.

MuleSoft Anypoint Platform is not just an API gateway platform but also an integration platform. Instead of using two tools or two applications, you can use one. Generally, your gateway will be separate, which is an exposure layer, and underneath, you will need to have your service desk established, where you write your integrations to connect to the back end. MuleSoft Anypoint Platform has got both into one. It's a good integration platform as a service tool recommended if you have a big budget.

We have to be really careful and cautious about how we will design our APIs. We have to keep an eye on the reusability of APIs, which is very critical while using the MuleSoft Anypoint Platform.

We never faced issues on the usage part. The solution's connections to third parties and ability to pull the data using APIs are brilliant. They have a bunch of platform APIs, and the data you see on the dashboard can be pulled out very easily using APIs. You can then push it to some BI tools or wherever you want.

MuleSoft Anypoint Platform is a brilliant tool. If you have small use cases and don't have a huge amount of traffic being transferred between the APIs, the MuleSoft Anypoint Platform is the best-suited integration platform for you. You don't have to buy multiple applications and break your head to manage your observability and deployments because everything is integrated into one platform.

Overall, I rate MuleSoft Anypoint Platform a nine out of ten.

The most important thing that I have seen is it has removed the data silos because of the three-tier architecture that Mule Anypoint Platform follows.

The most valuable feature is their integrations and very good API management.

I think in the next release if they could work with the low-code platform that developers are struggling with that would be helpful. I would like to see some data integration and automation.

I have been using Mule Anypoint Platform for the past five years.

The current stability is excellent.

There is scalability but not automatic scalability. We have about one hundred and fifty individuals using the solution. We do plan to increase our current usage.

Technical support is fantastic.  

Positive

We migrated from TIBCO.

I would say the initial setup is somewhere between straightforward and complex.

We did our implementation in-house.

There is no question at all that there is a return on investment.

We checked Boomi but found that Mule Anypoint Platform was better.

I would rate Mule Anypoint Platform a nine out of ten.

We are using the Mule Anypoint Platform for multiple clients. One of our clients is the largest retail chain in the US and we are using the solution for integration with E-commerce and for the largest logistics and cloud company in the US for integrating their transport management system. Additionally, we have many manufacturing organizations, where we are integrating their legacy applications, SaaS-based application, SAP database, et cetera.

The most valuable features of the Mule Anypoint Platform are the Flex Gateway, API management, easy-to-use, and connectors. Additionally, they are coming out with improvements to the solution when required.

Mule Anypoint Platform could improve by having better integration with MDM. There are challenges when doing the interaction at this time.

I have been using the Mule Anypoint Platform for approximately three years.

The stability Mule Anypoint Platform is good. It is highly reliable.

Mule Anypoint Platform is a scalable solution.

We have approximately 100 people using this solution in my company.

This solution is suitable for medium to large-sized companies.

The support from the Mule Anypoint Platform is good. They have a dashboard where you can see all the APIs. In case of any issues, you can send them different alerts, but there is some improvement needed in error handling and log inquiries.

I rate the support from the Mule Anypoint Platform a four out of five.

Neutral

I have previously used Dell Boomi. One of the main differences in features when comparing the Mule Anypoint Platform to other solutions is the availability of connectors. 

Dell Boomi has a slight edge in MDM because it can easily connect. On the EPM side, they are much stronger, whereas, on the data integration side, the Mule Anypoint Platform is much stronger. If you are doing a complex integration, I would give higher marks to the Mule Anypoint Platform. However, if you are doing a medium-scale integration or a simple integration, then Dell Boomi has the edge.

The initial setup of the Mule Anypoint Platform is straightforward. We have done the setup in the cloud and on-premise, and if you follow the steps that are recommended then it is easy.

I have not done deployment myself, but if you start from scratch on a blank server, it can take approximately two to three days for everything to be completed.

I rate the initial setup of the Mule Anypoint Platform a four out of five.

Depending on the agreement that we have with the clients, we sometimes take care of the maintenance, and other times we jointly work with MuleSoft's professional services team.

The pricing of the Mule Anypoint Platform is totally different than Dell Boomi. The Mule Anypoint Platform works on the basis of the volume, whereas Dell Boomi charges on the basis of the connectors that you buy.

The price of the Mule Anypoint Platform works on the basis of volume. For example, there is an API, and based on how much data the API will process the price is calculated on the processing units required. 

For our laptops or personal computers, we have RAM. Similarly, the Mule Anypoint Platform has vCores. The vCore size is calculated on the basis of the number of transactions that API has to process, such as 50,000, 500,000, or 1 million. Based on the transition size, they will tell you how many vCores are required. This could be any amount, such as 0.2, 10, or 50. We are then given a price, and along with that, there are many other factors, other than how many vCores are you purchasing. For example, there could be other additional solutions that need to be purchased and connectors that are not free. 

You could need other licenses, such as ones for Salesforce, there are multiple factors that they don't share.

Mule Anypoint Platform pricing is slightly higher compared to Dell Boomi.

I rate the price of Mule Anypoint Platform a three out of five.

They do not share enough information regarding the full costs.

There is cloud maintenance required for some customized setups based on the client's needs and their network.

My advice to others thinking about implementing this solution is the benefits of the solution depend on the architecture they have. The Mule Anypoint Platform is one of the best integration solutions and they come up with new updates which are required, whereas other solutions, do not have the latest updates. Dell Boomi has not come up with an update in the last year. Mule Anypoint Platform keeps on updating itself with newer versions every four to six months. They have a lot of free connectors. They have bundles so you don't have to buy different licenses. It's easy to use, very easy to configure, easy to install, easy to maintain, very stable, and secure.

I would recommend this solution to someone who is looking for API management and integration with one single license.

I rate Mule Anypoint Platform a nine out of ten

We're using Anypoint MQ for messaging, in different types: from SAP to third party systems, global third party systems, etc. There's a hundred of them.

It's extremely expensive to change things in Anypoint MQ, e.g. we have to go through either Accenture or IBM. IBM will do the changes, but the actual change we ask for costs huge amounts of money. I'm not sure why that is, or whether that's just a contract, but they always complain about multiple changes, regression testing, etc. It sounds like it's a very long winded task just to make a simple change. This is an area for improvement for Anypoint MQ.

Another problem we have with Anypoint MQ is that some of our end systems cannot cope with the throughput. If we put too many messages down to it, then there's a delay to send those messages onto the system that can't take them in as fast, and this means that the queue blows. We have either a 40 gigabyte or 40 megabyte queue space, but if we send 7,000 messages which need to be combined and sent out, the queue blows, because it just can't manage that throughput because the output is so slow. With the memory, we don't have a big enough queue to cope, so there's that problem.

If there was a way around that problem, we could send it. What we need to do is to be able to send 50,000 messages an hour or more, which we can do SAP to SAP, but we haven't found a solution on how to cope with sending it to Anypoint MQ because it blows up, so that's the big problem we have.

What we'd like to see in the next release of Anypoint MQ is for the issue of slow output of messages to be solved. Even if we wrote into disc, e.g. the disc space is cheap, so if you could write the messages to disc and then just feed them out and when the queue is caught up with itself, that would solve our problems. It means we could send MuleSoft all the messages in one go, and then it could drip feed them out.

The additional feature we'd like to see in Anypoint MQ is to be able to write the message queue to disc, to allow for ample queueing of messages, because currently, the output to a particular system is slow.

We've been dealing with Anypoint MQ for 20 years now.

Anypoint MQ has been stable, and it has not caused us any problems.

Anypoint MQ is a scalable solution.

We have not contacted the technical support team of Anypoint MQ, because we have our own internal third parties to deal with any issue that could arise from the solution.

What we've noticed in Anypoint MQ is that it's expensive to change things.

We evaluated Apache Kafka.

I thought we had a problem with our queuing software, and it turned out that it's not the software itself, it's the third party. We're passing the messages on to the third party, and they can only receive it at a certain rate, so we had to drop the Anypoint MQ software down, but it's not actually the MQ software, rather it's the actual third party application that was causing the problem.

As I'm working on the SAP side, I'm not sure if I'm the best person to discuss about the features I like most about the solution.

My advice to others looking into implementing the solution is to first look at what you're trying to achieve, because you've got Anypoint MQ as your queueing software, and then you've got the Apache Kafka software as well, and they do different things. I didn't realize this when I started looking, because I was looking at Kafka thinking that would be the answer to our problem, but it wasn't, because it looks great if you want instantaneous messaging and loads of bandwidth, but you need to do the interpretation of messages.

I'd say, look at what you want it for, because Anypoint MQ seems to be as good as the other options, to be fair. I'd also tell them about the problem I've had with it, and that's not just going to be a problem with Anypoint MQ alone, because I think other systems will have the same problem, e.g. the queuing problem. I'll tell others to really, really look at the application. Anypoint MQ seems to be a standard application, and it's acceptable.

My overall impression of Anypoint MQ in terms of rating it, is seven out of ten, but that's just based on my feeling. I don't have any quantifiable reasons on why I'm giving it that score.

We are an integrator for Anypoint MQ, based on Mule 4.3, with several active customers. The solution is typically delivered by cloud and there are differing kinds of use cases that we see.

If there is an event-driven architecture in place, then we will use Anypoint MQ to connect the different APIs together (such as the Experience APIs, Process API, and the System API) so as to enable a seamless process while minimizing data loss. That's the main use case seen in our work.

It's easy to use and comes as a bundle package with the Anypoint Platform, removing the need for any complex setup.

Anypoint MQ's capabilities are mainly used for messaging purposes, but it doesn't have typical use cases that extend as far as other Message Queue software.

For one, it would be helpful, from an additional features perspective, to see that it can handle large files of any type, whether image files, video files, etc. And if they would include an SFTP solution such as is available in AWS or Azure, this would be an added advantage for our clients.

Stability-wise, it's okay.

With regard to scalability, there can definitely be improvement. To make it more scalable, there needs to be a change in the upper limit of file sizes for messaging purposes. Currently, it can only handle messages up to 10 MB in size. If that could be addressed, I believe it would help those customers who have to handle large files.

From a technical support perspective, we mainly deal with product-related issues. We used to go back to MuleSoft and ask for support, and they provided if the customer had bought that particular piece of support. We needed to raise a ticket first, and based on that, they provided us the solutions.

But for any technical solutions needed, we would provide them, so we would only get support from the MuleSoft product team. In our company, it's our job as an integrator to provide the support.

It's easy to install, since it comes as a bundle package with the Anypoint Platform.

It is a good product, but for the reasons previously mentioned, there are a lot of opportunities to improve this particular piece of software.

I would rate Anypoint MQ a seven out of ten.

The solution enables searching, publishing, consumption, and subscription of APIs via a portal.

The product is robust. It is Java-based. We use the little resources we have to get things done. The tool’s API management capabilities are excellent. It is a rock-solid product. The tool has a lot of dashboards. We can monitor performance and scalability.

The product is expensive.

I have been using the solution for more than five years.

I rate the solution’s stability a nine out of ten.

We can have multiple instances and scale them dynamically. The solution also has load-balancing capabilities. I rate the scalability a nine out of ten.

The initial setup is easy. We can just define our APIs and start building them. The tool is mostly deployed on the cloud. It can be deployed on public, private, and hybrid clouds. The deployment does not take much time. After the testing, if everything is fine, the tool can be deployed.

Boomi is suitable for small and medium-sized companies. Mule Anypoint Platform is suitable for small and medium businesses, but it is expensive.

I am a partner of Salesforce. I tried to understand why Boomi is stronger in the market than Mule Anypoint Platform. However, I could not find any disadvantages of Mule Anypoint Platform. The product has been in the market for a long time.

It has also introduced AI features. It can take issues and divert them based on dynamic data. ROI is not the only factor we consider. We must also consider scalability, smooth and hassle-free use, time to production, and time taken for testing. We can monitor things in real-time. I recommend the solution to enterprises. It is a good solution to migrate from TIBCO.

The tool has an API manager with a dedicated console to control the policies and everything else. Everything is integrated. We can call relevant data on the go. Nothing is hard-coded. If we want to get data from a particular source, we can automatically get it based on the AI input.

Overall, I rate the tool an eight to nine out of ten.

We are using the solution for building business logic. It's like having a particular private cloud service that we can host on our premises, which is less cost-effective than Microsoft Logic Apps. It provides storage and data integration in a very good manner.

The solution's deployment and proxy processes are very good.

Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration. You have to filter the data before integrating it.

I have been using Mule Anypoint Platform for around one year.

I rate Mule Anypoint Platform a nine out of ten for stability.

We have to reintegrate it and create another structure on the same file instead of modifying the base one. We have to create other versions also. The solution's scalability is questionable compared to Microsoft Logic Apps.

Around 10 to 20 users are using the solution in our organization.

I rate Mule Anypoint Platform a six or seven out of ten for scalability.

The solution's technical support is not so good, but they are trying to provide on-time support. They take around 24 to 48 business hours to provide the solutions.

I rate the solution’s technical support eight and a half out of ten.

Positive

On a scale of one to ten, where one is difficult, and ten is easy, I rate Mule Anypoint Platform ten out of ten for the ease of its initial setup.

The solution's deployment takes around five to seven minutes maximum.

Firstly, we have to understand how we can integrate with the clients provided, then build the proxies of APIs and deploy from Anypoint Studio to CloudHub. A single person was required to deploy the solution.

On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten.

As it is free of cost and we have to take an enterprise license, there is probably no fee.

For the big layer ones, Mule Anypoint Platform will be better than Microsoft Logic Apps or any other integration platform.

Overall, I rate the solution a nine out of ten.