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PeerSpot user
Self Employed/Independent at a consultancy
Real User
Aug 23, 2019
Mature unified platform for iPaaS and API management enabling a cost-efficient model for re-use and self-service
Pros and Cons
  • "MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern."
  • "MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market."

How has it helped my organization?

I worked for a MuleSoft partner for four years before going independent mid 2017.

What is most valuable?

MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern.

The iPaaS and API management are offered on CloudHub, MuleSoft's SaaS offering, and is located on Amazon Web Services. API management and the iPaaS run-time can also be deployed on-premise or in a private cloud. The run-time manager, Anypoint Runtime Manager (ARM), for monitoring and alerting on the run-time is located by default on CloudHub (AWS).

The API management capabilities are very mature and allow an organization to re-use microservices. It enables efficient self-service for connecting (external) API consumers through Anypoint Exchange. The API Manager includes out-of-the-box policies that can be used for rate limiting, throttling, and security.

The platform support High Availability, High Reliability and High Performance if the required patterns and network topology are followed.

The platform offers over 200 standard connectors for applications and technology, such as HTTP(s), databases, SOAP, XML, and REST, as well as premium connectors for SAP, HL7, EDI, etc.

Integrations are configured visually by dragging and dropping them on a canvas, but they do sometimes require some coding by Java, .NET or Groovy.

The API management, iPaaS and on-premise ESB run-times are based on the same source code and allow an smooth in-time move to iPaaS, if desired, with minimal changes to the existing configuration and code.

The recent Q3 2017 'Crowd' release of the platform included the flow designer, a browser based visual zero-code IDE for citizen integrators, and additional functionality for API management.

What needs improvement?

MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market.

For how long have I used the solution?

I have experience as an enterprise architect and consultative presales since mid-2013 with iPaaS and API management offerings, the competitive landscape and trends, and from 2013 have experience and knowledge on with MuleSoft's offering.
Buyer's Guide
MuleSoft Anypoint Platform
January 2026
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None. The minimal subscription offered is already highly scalable, and one can always upgrade to more processors, if required.

How are customer service and support?

Good, but a bit formal with following process and policies, but that can be the case with technical support anywhere.

Which solution did I use previously and why did I switch?

Point-to-point connections. An iPaaS and/or API management offers more advantages, such as shorter time-to-market, less staff required for development and maintenance, less incidents on support, etc.

MuleSoft has a pure and dedicated vertical focus on product development for integration with their API management and iPaaS offerings, which can be consider as a plus.

How was the initial setup?

Very quick and easy. An environment (development, test, UAT and production) can be set up in a couple of hours on an on-premise infrastructure or private Infrastructure as a Service compute cloud.

What about the implementation team?

I worked at a MuleSoft implementation partner in the past that did full implementations and support as well as enabling a customer in-house IT team on the platform.

As far as my experience goes, the vendor team is also strong.

What was our ROI?

The ROI is very good with this integration platform as is the case with similar iPaaS and API management offerings in the market.

The TCO of an application landscape is heavily reduced by phasing out possible existing middleware, custom point-to-point integration, underlying infrastructure, and reducing technical debt.

Vendor lock-in of existing IT suppliers with possible (legacy) applications and heavy customization can easily be reduced by following the proper implementation approach and by this decoupling Line of Business applications in a landscape. "Legacy modernization" is another use case, that can be realized with the platform.

The API-led approach of MuleSoft offers a very cost-efficient model and re-use for implementation and support of microservices, APIs and (generic) services when followed correctly, and is fully supported and enabled by the web engagement tools of the platform (Anypoint Exchange, Anypoint Portals, and Anypoint Design Center). The approach results in a decrease of maintenance costs and time for internal IT departments and external IT vendors and frees up time in an organization for innovation.

What's my experience with pricing, setup cost, and licensing?

Licensing can be complex as is the case with most iPaaS/cloud offerings.

I would advise on making an overview of the type of connections needed, technology, and applications used and to match this to the licensing model and take the time for the explanation on the licensing model. What is the minimal licensing model, which parts are mandatory, when can you scale up or down, etc. One needs a full picture to understand it.

MuleSoft is also known for Mule ESB, their initial Open Source offering, and this one is still available. It should not, however, be considered for enterprise class use cases as it does not include the required out-of-the-box connectors and requires heavy coding in Java. The Anypoint Runtime Manager is also part of the Enterprise Licenses and no management console is thus available for Open Source making it a black box on production as is the case with custom point-to-point middleware.

Which other solutions did I evaluate?

BizTalk, Talend, and WSO2.

Disclosure: My company has a business relationship with this vendor other than being a customer. I worked at a MuleSoft implementation partner in the past and I went independent/self-employed in 2017. I give independent advice and support in the adoption of strategic technologies, and these include among other iPaaS and API Management offerings such as the ones of MuleSoft.
PeerSpot user
PeerSpot user
Senior Associate Technology L2 at a media company with 5,001-10,000 employees
Real User
Top 20
Jul 30, 2019
Allows you to develop and expose your API. Some improvements are required in the batch component.

How has it helped my organization?

Using Mule ESB, we have solved all of the client’s integration needs. Because it was developed based on the Java Spring framework, it can easily be understood by folks with a Java background.

What is most valuable?

As I have used more ESB features, I have grown to love this more than an API gateway. Developing and exposing your API using Mule ESB is also quite interesting and easy to use.

What needs improvement?

Some improvements are required in the batch component in case of errors in the batch steps and when processing a large volume of data.

For how long have I used the solution?

I have worked on Mule Enterprise Service Bus (ESB) for over a year.

What do I think about the stability of the solution?

There was an issue in the previous version, 3.6. They have improved and it has been stable since version 3.7.

How was the initial setup?

The initial setup was not complex for folks with a Java background. It can be bit complex for people who only have tools experience.

What other advice do I have?

It is a very good ESB tool for integration. It is easy to learn and their documentation is very well organized.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
MuleSoft Anypoint Platform
January 2026
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer2268180 - PeerSpot reviewer
Director and Solution Architect at a tech services company with 11-50 employees
Real User
Sep 4, 2023
A cloud solution for developing apps and integration
Pros and Cons
  • "The solution is very scalable with solid performance and the capability of extending it using any custom Java in case you don't have anything out of the box. MDP is strong. It is good compared to other products regarding its capabilities in managing or orchestrating the issue load."
  • "The solution is very costly. The solution should provide a package with fewer capabilities at a lower price for specific companies that don’t have a big IT budget. Not every customer requires all the capabilities of the software. It will be a good fit in the market, and they will easily sell it more."

What is our primary use case?

Since we work in a consulting firm, we develop apps on MuleSoft Anypoint MQ. We mainly use this solution for integrations.

What is most valuable?

The solution is very scalable with solid performance and the capability of extending it using any custom Java in case you don't have anything out of the box. MDP is strong. It is good compared to other products regarding its capabilities in managing or orchestrating the issue load.

What needs improvement?

The solution is very costly. The solution should provide a package with fewer capabilities at a lower price for specific companies that don’t have a big IT budget. Not every customer requires all the capabilities of the software. It will be a good fit in the market, and they will easily sell it more.

For how long have I used the solution?

I have been using Anypoint MQ for four years.

What do I think about the stability of the solution?

The solution is stable.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable. The solution is for the enterprise solution.

I rate the solution’s scalability a nine out of ten.

Which solution did I use previously and why did I switch?

I will compare the solution with SAP CPI. It is also for enterprise-level customers like companies with a very big IT spend and infrastructure. It is better in terms of capabilities and ease of use. CPI is more complicated, and it requires a lot of time to learn it.

How was the initial setup?

The initial setup is not very complex. It depends upon the VPN, architecture, and customer. VPN is difficult because you need a network team and an understanding of what’s happening, but it is not involved in Anypoint; instead, it is the whole architecture of the IP landscape, which makes it complex.

We help our customers with initial implementation and then hand it over to the support team for maintenance.

What's my experience with pricing, setup cost, and licensing?

The tool is heavily bundle-priced. I rate the solution’s pricing five on a scale of ten, where one is expensive, and ten is cheap. 

What other advice do I have?

I recommend the product for an enterprise level.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1863003 - PeerSpot reviewer
Integration Architect at a tech services company with 51-200 employees
Real User
Sep 30, 2022
Stable, good support, but interface could impove
Pros and Cons
  • "The most valuable feature of Anypoint MQ is it comes with MuleSoft so we don't have to maintain separate components."
  • "Anypoint MQ could improve the user interface."

What is our primary use case?

We are using Anypoint MQ for integrating third-party systems with synchronous messaging.

What is most valuable?

The most valuable feature of Anypoint MQ is it comes with MuleSoft so we don't have to maintain separate components.

What needs improvement?

Anypoint MQ could improve the user interface.

For how long have I used the solution?

I have been using Anypoint MQ for approximately three years.

What do I think about the stability of the solution?

Anypoint MQ is a stable solution. We have deployed it in production.

How are customer service and support?

 We raise tickets with support from Anypoint MQ.

I rate the support from Anypoint MQ a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used another similar solution to Anypoint MQ.

How was the initial setup?

The initial setup of Anypoint MQ was simple for us to do because it is in the cloud. If we use the cloud-based version the setup is easy. however, if you use the on-premise version there will be a lot of things to do.

What's my experience with pricing, setup cost, and licensing?

The solution has a high price.

I rate the price of Anypoint MQ a two out of five.

What other advice do I have?

I can recommend this solution to MuleSoft users. Those are not individual users who only want a messaging system. This solution comes packaged with MuleSoft.

I rate Anypoint MQ a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free MuleSoft Anypoint Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free MuleSoft Anypoint Platform Report and get advice and tips from experienced pros sharing their opinions.