MuleSoft Anypoint Platform Reviews

We are a solution provider and we have been working with a couple of people that use this platform It is used for API integrations. It helps to integrate systems together, working towards modernizing your IT, and putting systems into the cloud.

Mule works very well with Salesforce and CRMs.

Better documentation, in particular with respect to the initial setup, would be helpful.

I have been using the Mule Anypoint Platform for more than a year.

This is absolutely a stable product. It is going to stay for a long time.

Mule is very scalable, and it is one of the prime reasons we use it. It makes for better integration when you are scaling up.

We have been getting good support from the team at MuleSoft.

The installation requires some expertise and your resources need to be certified. It is not a typical solution, so you need to have some knowledge.  

We are a consulting group and deploy and maintain this solution for our clients.

There are several of us and the company founder and CEO is a techie, so this is his line of business.

The license fees are a little bit expensive but you get a lot out of it. Mule is not the cheapest integration platform out there, but it deserves the price we are paying.

I would rate this solution an eight out of ten.

We primarily use the solution to connect multiple enterprise applications across multiple clouds.

The API toolkit is the solution's most valuable aspect at this time, for our organization.

I don't know if there are any real pain points per se. 

The terms of use and how it's priced has become very difficult to manage, which is forcing us to look for alternatives already - and we haven't even been using it for that long just yet.

The initial setup is rather complex.

There should be more templates associated with a standard to large ERP. There are 18 interfaces required between HighJump to SAP, our warehouse management system. Those templates are standard. Everybody that has HighJump and that has SAP would have to do those 18 interfaces and they should be in a template - yet those templates don't exist. Due to that, there's too much API building from scratch. They should be able to build an API library.

We've been using this solution for the last five months. It hasn't been very long just yet.

We haven't used the solution for too long. That said, it seems stable. It is early to make that determination as we've only been using it for about five months. However, there haven't been any bugs or glitches and it doesn't seem to crash or freeze at all.

Since we haven't yet used the solution for a long time, we haven't tried to scale it. We don't see any scaling limits at this point, however, there could be. We'll see when we expand it across our three SAP instances.

How many people actually use the product is hard to gauge. An API is being used with people not even knowing it. In essence, the entire organization is using APIs that tie our applications together. I'd say working with it, touching it, there are probably six employees on it.

Technical support has been okay. There's room for a bit of improvement. They could be more standardized. The level of service seems to depend on who you get.

The initial setup is not simple or straightforward. It's actually pretty complex to implement. 

The deployment itself took about two months.

We used an integrator that helped us with the initial part of the setup.

We can't discuss pricing at this time as we are under an NDA.

We evaluated lots of options. Now, due to the economics of the solution, we are back to evaluating solutions again. We are looking to see if we can switch to something else.

We're just a customer. We don't have a business relationship with the company.

I'm not sure of which version of the solution we are using right now.

I'd recommend this solution to others. However, I'd advise that they be careful of the licensing terms. They're so convoluted. There are many hidden costs in the use of the product and you may not realize what it will actually cost until it's too late.

Overall, I would rate the solution at a seven out of ten.

It is very easy to use for building connectors. It comes with a lot of connectors. For example, it has different adapters for NetSuite, which are very easy to use. It also has Salesforce connectors. 

The object store feature is also really easy to use. Mule Anypoint Platform is also good in terms of performance and how it is managed behind the scenes.

It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features.

Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution.

It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur.

I have been using this solution for six months. We are using the latest version.

It is pretty stable. We don't have any issues with its performance.

It is easy to scale.

I didn't contact them. My current role does not allow me to directly contact technical support.

It is pretty easy. If it is an on-premises deployment, then you need to set up a few things. If it is a cloud deployment, there is nothing to set up. The RTF deployment is quite complex, and it has some prerequisites. 

We work on all three models, that is, cloud, on-premises, and RTF. Nowadays, people are going for cloud solutions. The cloud model is good if you do not have any compliance issues for storing customer information on the cloud. However, if you have compliance issues, you can go for on-premises deployment. There is also RTF deployment, which is a new and very stable option. People who have used the RTF option found it to be very good.

I would recommend this solution. I would rate Mule Anypoint Platform a nine out of ten.

Our primary use case for this solution is for our supply chain network and integrations. I'm an integration architect and we are users of Mule Anypoint. 

The API management portion of the solution is great and the most valuable for us. 

With regard to the integrations, I'd like to see something similar to the features you find in Dell Boomi related to the intelligent management data and intelligent mappings. Those would be helpful improvements that would help developers. For beginner users with little technical knowledge, some low code would help. 

The solution is Java oriented but doesn't require Java knowledge which is good. But when you are debugging something or when you have other issues, it's important to know a little bit about that. I'd like to see some simplification. Anything that can be automated in the Data V area would also be helpful. 

I've been using this solution for three years. 

The stability is good although we sometimes face issues with debugging and Java errors that we get in the Mule runtime. Batch components and debugging require Java knowledge. I know that the interfaces you find on some other products are more stable than this and our issues come from the Java troubleshooting and monitoring. 

The scalability of this product is good. We have a team of 15 developers who use it. I'm an API architect and work more with DevOps but the solution is also used by others such as platform architects. We work at analyzing our requirements and then assist our team and developers. It's the development team that maintains the solution. We're looking to expand our use of this solution. 

We haven't had any issues with technical support, they're quite good. 

We had some issues with the initial setup. It's a balancing act and it requires some basic technical knowledge. It took some time to debug. We initially carried out a manual deployment and then used the Azure DevOps tools to do the automation. We used Ansible for the deployment. 

I would rate this solution an eight out of 10. 

We are an implementation partner of Anypoint and I'm the director and solutions architect in the company. 

The most valuable features of the solution are the interface, the ease of use of the product, and it's stability. 

The product could be improved by having available more information on what's happening with the monitoring, as well as simplifying the login process. 

I've been using this solution for about one year. 

It's a stable product.

We're not a large company, so I don't know about scalability. We haven't had any issues with the number of users. I have a team of five developers and in total there are about 20 people in the company using the solution on the current project. 

Unfortunately the documentation is not great. The community provides support but that's a last resort solution. 

We switched to this solution at the request of our client company, part of the reason was that they wanted to move to a cloud based solution, not necessarily that the previous solution wasn't good. 

The initial setup is quite straightforward. The setup probably takes a few hours. 

I would suggest that anybody looking for a similar solution start with proof of concept. It's all about your company's needs, the workload you have, and what you're handling. A decision on a particular solution really comes down to that. 

I would rate this product an eight out of 10. 

I've been developing Mule applications and have been using Anypoint Studio for development purposes. I have a Mule Anypoint Studio for the certification to test knowledge of the Anypoint Platform in the cloud. I've never been in a live situation for deployment within the cloud.

We use Mule for daily activities like for domains like retail, eCommerce and the wholesale department. So most of the daily basic integration, ETL jobs when we have eCommerce, they do it in the USA. There are different time zones. In the Belgian system, you begin getting the insights using or doing analysis on the data. It enables us to have real-time integrations. Data flows from different domains as well as ETL jobs and for real-time integration.

There were too many stores to make and to work on one platform, so this was the main purpose of use. There were different texts coming in and other things in the stores. They had to scan them and when they passed this information to other domains, like eCommerce, for example. All these jobs were running at a specific time. 

Rapid API development using RAML, with contract first approach. It is easy to visualize real time mocking service and making it available in portal for end users, during requirements phase.

In terms of improvement, customer support is a bit slow. I emailed the sales team for a pricing comparison, still no response. The developer community is far more generous on the other hand. Pricing model is very expensive, Mule should consider Pay as You go model. It will help on-boarding new clients in Asia region. 

Mule should have better B2B integration. Mule supports the idea of API Led Architecture and system of records approach. When it comes to broad perspectives such as B2B, competitive tools have better EIPs. 

I have been using Mule Anypoint for a year and a half. 

I was recently researching the cost of scalability purposes in the cloud. For vertical scaling, it's good but the horizontal scaling along with the enterprise is not very good. Horizontal scaling is good in the on-prem system. But I think this is a limitation in all the cloud services providers. That's why the hybrid version is the buzzword nowadays, but for horizontal scalability, the on-prem servers are more flexible and in your control.

Instead of reaching out to customer support, I generally reach out to the Mule community. My peers will answer my questions.

I used an open source tool. Red Hat Fuse. Switching from different tools and technologies depends on the project in hand.

From a developer perspective initial setup is quite easy. From an executive  perspective, it is difficult.

The pricing is a bit high for clients. As a developer, and my superiors and architects agree, that this is the easiest tool to use. I've worked with two configuration technologies, one was open-source and there is a huge difference with this. This is the easiest and best tool available. Mule should consider lowering the price.

The should make improvements for B2B enterprises

I would rate it an eight out of ten as it's a very good product. 

We provide the solution for the clients. 

It's mainly used for hybrid integration solutions. Cloud to cloud and cloud to on-premises scenarios.

I have found several things most valuable, including its very quick implementation, that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration. It's easy to use.

Overall, I think they're keeping pace with the changes that are happening. I don't have any complaints about anything. They could just improve implementing the integration.

I would also like to see some kind of monetization of A-P-S. That's important.

I have been using Mule Anypoint Platform for three years.

It is a stable product.

In terms of scalability, it is easy to scale and expand. It has the capability to scale in regards to run time, as well.

The clients that we're working with are mostly medium to large and use it on a daily basis.

In terms of initial setup, if it is cloud based, it is very simple. If it is on-premise it is complex.

An on-premise setup requires special skills and you need a lot of professional services.

I would advise anyone interested that you need to make sure you're using the right patents. I think that's important.

On a scale of one to ten, I would rate Mule Anypoint Platform an eight.

The solution's market place for different kinds of integration platforms is the most valuable feature.

Technical support needs to be improved, especially when you need help with more technical aspects of the solution.

The solution is stable. We haven't had any serious technical problems.

The solution is scalable.

We didn't previously use a different solution.

The initial setup was straightforward. The deployment didn't take long; maybe a few days. You only need a small team of three to five people for deployment and maintenance.

We had consultants assist us with the implementation.

We have seen a return on investment, but I cannot speak to the details.

There are no other fees beyond the standard licensing costs.

We did evaluate other options. The community around Mule and the platform were big selling points for us. There's a lot of great technical articles that help. We also had several other similar cases, which were already running on Mule. 

We use the public cloud deployment model. We used to use the on-premises model, but we moved over to the cloud.

I would advise others considering using the solution to do some kind of small project to start. Then, when you scale to a more production-like architecture, that's when you need the support and help. If you don't have it there in-house, you need to find that support. All of those tricky details which you maybe didn't do in that first phase, you need to do, and proper support will help. Make sure you have it.

I would rate the solution eight out of ten. I'd rate it higher, but we got into some technical setups where we needed more expertise. We had to wait for that expertise. We got it, finally, through consultants, but we expected to get it more from the company. All they could do for us was point us in the direction of where we could get help.