Flexibility in some of our big things. We're constantly doing new projects or new directions in IT, because it obviously changes all the time. NetApp has been great working with us, being flexible on having to do migrations, if we want new solutions without taking any of our applications in our current systems down. That has been a good benefit. And they've grown over the years to get better at that.
Manager Enterprise Services at a legal firm with 1,001-5,000 employees
Flexible, helps us migrate without taking systems down, and keeps our critical systems up and running
What is most valuable?
How has it helped my organization?
For us, it's probably along the lines of keeping everything up and running, critical, 24/7. DR's been a big push for us over the past couple of years with the environment. Different things happen and you need to keep all of your critical systems up and running. All the new technologies that NetApp has come up with, helping us do that, has probably been of the biggest benefit for us. The flexibility and being able to change on the move.
What needs improvement?
Some of the applications have changed over the years. Their complexity was there before, but moving forward we've seen a few features being taken away in some of those applications, that we had grown to love. But that happens in any type of software. You get stagnant, you like a feature, change comes along. It can be a little bit difficult to do.
What do I think about the stability of the solution?
Very good. I don't know if I could say anything bad about it for stability. I've never had any issues.
Buyer's Guide
NetApp AFF
June 2025

Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Very good.
How are customer service and support?
Personally, I have not used tech support, but guys on my team have used them. They've always been great. We have a special account manager who has helped us elevate critical cases if need be, and our sales team and all the people we work with there have always been available for us all the time.
What other advice do I have?
We use it for our high demand applications. Mainly email, our critical systems, that is what we're using our all-flash array for, tiered storage. We have some non-flash, where we store archival data and things of that nature, but the flash is performant for our tier-one applications. We use it for book storage and file storage.
We've been an NetApp customer for nine years now, so as they've grown, we've grown with them and implemented any of their new solutions, software or hardware based. We've been a great customer.
If you want an all-around company that can meet your needs, whether it be scalability, performance, the software application availability to interact with your applications, NetApp is a great place. We've looked at other storage vendors over time. They didn't seem to have all of the pieces that NetApp can bring. Some storage vendors might have something you like a little bit better, but NetApp can bring it all together much better than others, and that's why we have stuck with them.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Systems Engineer at a individual & family service with 1,001-5,000 employees
We have been able to successfully use their high availability as well as run online upgrades without any disruption
What is most valuable?
It has to be the ONTAP System Manager. It is really easy to use and the interface is really clean. We are running 9.2 at the moment, and I have been able to configure it without a lot of assistance from the NetApp technical team.
How has it helped my organization?
We have been able to successfully use their high availability as well as run online upgrades without any disruption. It is the non-disruptive upgrade that has really impressed me.
We use it for our VMware environment. We store our virtual machines (VMs) and use it to run our work loads. It is used for file storage.
What needs improvement?
I have been looking at 9.3. It looks like they already have some really promising features, with the ability to import into CSV. So, this would definitely simplify the configuration without having to do point and click.
For how long have I used the solution?
They have been very solid so far, in the five months that I have used the product. I have not seen any outages and their support is outstanding.
What do I think about the stability of the solution?
It has been very stable so far.
What do I think about the scalability of the solution?
We have scaled so far to another unit and have a FAS2620 that we recently added. We were able to get that up and running without disrupting the environment.
How is customer service and technical support?
Their tech support is very responsive. We have been able to put P1 cases in and we have gotten responses within the hour.
How was the initial setup?
I was involved in the initial setup. We have an AFF and a FAS. We were able to set those up in a cluster.
Which other solutions did I evaluate?
There were other vendors on the list, primarily EMC and HPE, as they are the other players. NetApp came in at a better price.
I came from an EMC shop with block level storage and found that NetApp was a lot easier to manage and configure. From a learning curve, it was easy for me to set up and pick up.
What other advice do I have?
Definitely give them a chance and see if the solution works for your environment. If you are doing block level storage, maybe try NFS.
Most important criteria when selecting a vendor: price.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
NetApp AFF
June 2025

Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Sr Storage Admin at General Dynamics
It improves organizational performance
What is most valuable?
- Performance
- Block storage
How has it helped my organization?
It improves organizational performance.
What needs improvement?
- I want to see more send features.
- It takes awhile to learn the system.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It does not matter much in our environment. We have not thought of scaling out.
How are customer service and technical support?
We have used the technical support. They are good.
Which solution did I use previously and why did I switch?
We had EMC, then we introduced NetApp. We switched due to cost.
How was the initial setup?
I was involved in the initial setup. There was a little bit of an issue, but it turned out okay. Basically, we had to call NetApp for assistance during the setup due to an odd issue.
What other advice do I have?
We use AFF as part of a cluster with other NetApp class systems.
I would definitely recommend AFF.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Engineer at Age Of Learning
Inline compression and dedup enable us to run multiple copies of various instances due to space savings
How has it helped my organization?
The primary use case for our All Flash system is for databases. We use it to keep slave backups of our production databases running on-premise. We use it for file storage, not block storage.
Before we purchased NetApp we knew it was fast and could do a lot of great stuff. After we purchased it, we were surprised because we're trying to run replication on MySQL databases in-house. When we ran those on a regular FAS 8040, the replication couldn't keep up. We weren't able to keep copies of production databases on-prem.
Then, when we brought the AFF A300 on-prem, we were actually shocked that it even outperformed the replication that we were running on AWS cloud for database replications, that we run from different regions on AWS. It was actually replicating faster, which is amazing because you would think it would be faster to replicate a database that is running in AWS from another master database that is running in AWS. But our on-prem that's running in LA was actually faster by 15 to 20 seconds of replication time.
It has improved the way we function because it has given us the opportunity to run, as I said earlier, an on-premise MySQL replication database. Before, we couldn't run it on-prem, so we had to poke firewalls to give access to developers to do queries - which we didn't like to do - out onto AWS cloud. Now, it's all in-house, on-premise, and it's allowing us to no longer run those open firewall ports that we had to do before.
Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.
What is most valuable?
For us, it'd have to be the inline compression that it does and the deduplication. We're able to run lots of copies of different instances, because we not only use it for databases, but we use it to copy other VMs that we run as well. The fact that we can make duplicate copies and save a lot of space is very valuable.
Some of the new features that are coming out with FabricPool are really exciting for us. The ability to be able to move cold data off to S3 bucket and do the tiering and the back-end, versus trying to do it with the customers or with our different departments. We have to tell them, "Hey, you need to archive this stuff. It's been over a year." We're really excited to see the FabricPool feature on AFF A300.
It's fast, all the other features that it come with it, with the snapshots and all that, it's just great.
What needs improvement?
I think eventually it's going to come out, but what I would like to see is, right now we have the availability with FabricPool to do tiering, but just with snapshots on our volumes. I'd like to see that happen with the data as well, not just the snapshots.
What do I think about the stability of the solution?
We haven't had any outages with NetApp so far. It's very stable, I mean fully HA pair redundant. We can SnapMirror stuff off of it to another filer, it's great. It's awesome.
Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.
What do I think about the scalability of the solution?
Scalability is great. Before we had the AFF A300, originally we started off with a 2552. We outgrew that, obviously, and we went to 8040. We were easily able to upgrade to an 8040, and then grow our cluster to add an AFF A300. Now, we have AFF A300, an 8040 in our cluster and it's just easy to scale up. It's a big feature and bonus for NetApp on that.
Which solution did I use previously and why did I switch?
Before NetApp, we were using lots of cheap storage solutions. We were just running these servers with blocks of disks. They're made by another vendor, I can't remember the name. We would just buy these disks and use them up. Then, we ended up going with NetApp. Then, we do some on cloud stuff with S3 buckets. Really, NetApp was our first choice when it came to an enterprise solution, when we were ready to go.
Which other solutions did I evaluate?
Nimble was on the shortlist.
What other advice do I have?
We are definitely more likely to consider NetApp for mission critical storage systems based on our experience of AFF because of the support. A lot of the features; NetApp's constantly providing and innovating with stuff, and it's reliable. That's the bottom line.
NetApp has been around for a long time. Their support is great, documentation is great as well. If you're a guy that likes to do it on your own, you can do that, read up the documentation. If you need support, they'll help you out every step of the way. It's great.
My advice to a colleague who is researching a similar solution would be to really look into NetApp and all the features that they provide, and to really consider NetApp. I think you can't go wrong.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Admin
We use it for block storage, because we need a lot performance in all of our systems and databases
Pros and Cons
- "We installed NetSender to test it. I think it could be a good solution. It is very small now, but will probably become bigger in the next few months to years."
How has it helped my organization?
We automate a lot with our NetApp All Flash system.
We use AFF for block storage, because we need a lot performance in all of our systems and databases.
What is most valuable?
- Performance
- We need Snapshot.
What needs improvement?
We installed NetSender to test it. I think it could be a good solution. It is very small now, but will probably become bigger in the next few months to years.
What do I think about the stability of the solution?
It is stable. We have a network cluster. For two years now, we have not had any issues. It is good.
What do I think about the scalability of the solution?
The scalability is good. We scaled out three to four months ago. There were no problems.
How is customer service and technical support?
I have used the technical support at times. They are always good.
What's my experience with pricing, setup cost, and licensing?
It is pretty expensive compared to other solutions. I would give it a seven or eight out of 10 in price (where 10 is expensive) compared to similar solutions.
Which other solutions did I evaluate?
Before and after we purchased AFF, we viewed NetApp as a vendor of high performance. They are a good vendor.
What other advice do I have?
Until now, I have had no problems with the system. I would recommend this solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior It Solutions Analyst at a manufacturing company with 10,001+ employees
Gives us high performance, improvement in IOPS, reduced latency, and it's easy to manage
What is most valuable?
- High performance
- Good improvement in IOPS
- Less latency
- Easy to manage
How has it helped my organization?
Functionally it did improve our company. It improved internal customer performance.
What do I think about the stability of the solution?
It's good.
What do I think about the scalability of the solution?
Scalability wise, it is also good, although we have not had to scale yet.
How are customer service and technical support?
It is good. I rate it nine out of 10.
Which solution did I use previously and why did I switch?
We have other storage as well but we have been using NetApp for a long time.
We have a weekly call with the NetApp representative, we have been getting that from them. From them we understood that we needed to get a new solution.
Which other solutions did I evaluate?
EMC. We chose NetApp over EMC because support is good.
What other advice do I have?
Our primary use case is databases using NAS file storage. Our impression of NetApp as a vendor of high performance SAN storage before the purchase was that it's good. Now that we have it, we still think it's good. We are more likely to consider NetApp for mission critical storage systems because of the improvement in the performance.
In terms of selecting a vendor, in the case of PoC, we look for more support and faster responses.
I would advise a colleague researching similar products that this is the preferred solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Ceo at Enterprise Computing
We have had significant optimizations across the board. Performance has improved significantly.
Pros and Cons
- "The Snapshot, SnapMirror, and SnapRestore functionalities."
How has it helped my organization?
NetApp has been excellent. Performance has improved significantly.
Because it has been used to deploy the virtualization solution, the consolidation helped optimize its center space, in terms of power, cooling, and so on and so forth. Therefore, we have had significant optimizations across the board. Also, there are SVUs to deploy virtualization solutions for our customers.
We are more like to consider NetApp for mission-critical storage systems based on our experience with AFF, which is currently being deployed for core banking applications as well.
What is most valuable?
- The Snapshot, SnapMirror, and SnapRestore functionalities.
- It is very easy to manage.
What do I think about the stability of the solution?
It is very stable. We've had no problems. Drives last for a very long time with very minimal failure, if any at all. Support is also excellent.
What do I think about the scalability of the solution?
It's extremely scalable with minimum downtime when one has to do the scalable solution.
How are customer service and technical support?
They are very efficient. Once you open a case, you have an engineer who is assigned and stay with you until the problems are resolved. We are reaching the right person quickly and easily.
Which solution did I use previously and why did I switch?
Previously, we were using external drives for backup solutions before we came across NetApp. We switched because of the features NetApp comes with, then the ease of use.
How was the initial setup?
I was involved in the initial setup. It was all straightforward.
What's my experience with pricing, setup cost, and licensing?
Price is always good, as long as price is coming down, especially for flash systems. The entry point for potential customers, who are looking at coming onboard for flash systems, it may be a bit expensive. It would be good if the price comes down.
Which other solutions did I evaluate?
There was EMC and IBM.
NetApp has always had a good name in the industry for providing excellent solutions, especially with the added protection functionalities, Snapshot, SnapRestore, and SnapMirror features. It makes it easy to have One-Box that provides all the solutions a customer would need to protect their data.
We decided on NetApp because of ease of use.
What other advice do I have?
We use both block and file storage.
With the current release of the ONTAP also, it's going to be easy to migrate the data to the cloud, which is very good because of the trend of doing hybrid solutions now.
NetApp is doing a perfect job. Just go NetApp. You won't go wrong.
Most important criteria when selecting a vendor:
- A solution which is fast.
- It is reliable.
- Support is excellent.
- Ease of use.
- User-friendliness.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
System Engineering Engineer at Cleveland Clinic
The key features for us, in medical treatment, is its high availability and multiple layers of redundancy
Pros and Cons
- "Performance is excellent. In fact, it's so fast that we're not really even taxing it all that much."
- "A lot of the tools that are built into the stock, ONTAP operating system, instead of having to buy the add-ons and things."
How has it helped my organization?
It gave us a lot more peace of mind, because before we had a SAN solution that worked - it gave us the ability to have Microsoft SQL clusters for our treatment. This adds an extra layer of protection with the high availability, the multiple layers of redundancy, having SnapMirrors so we can replicate and do snapshotting. It's just given us a lot of peace of mind.
When you've got patient-data, you've got to make sure it's there.
Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.
What is most valuable?
Probably the biggest single thing would be the high availability options, because it's medical treatment, so it's got to be pretty much up - because we do treatment with it.
Performance is excellent. In fact, it's so fast that we're not really even taxing it all that much.
What needs improvement?
I don't know if I could come up with another feature. Of all the new hardware we bought for the new building, it's the only thing that we've yet to have any troubles with.
Maybe the reporting tools, the performance reporting tools. Performance is excellent. In fact, it's so fast that we're not really even taxing it all that much. I know they're getting better on that but I suppose that's one thing I'd improve.
What do I think about the stability of the solution?
It's been perfect. We haven't had anything wrong with it.
Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.
What do I think about the scalability of the solution?
I think it's excellent. We haven't scaled it up yet because it was a new system, so we haven't added to it. Actually, we did add a shelf to it, but it's awesome. You just plug things in and they go.
How are customer service and technical support?
Technical support has been excellent. Excellent. We've had our resident engineer who comes out all the time and assists us on things. We went to add that shelf in, he came up. We wanted to make sure we were doing things right, as in adding the disk in, and where to put it, and how to balance the system. He came right up there and helped us the better part of an afternoon, and just showed us things, and what to do.
It was great. Never a complaint.
Which solution did I use previously and why did I switch?
We were using Hewlett-Packard P2000s, and they were fine, but it was basically just a rack of disks that allowed us to do SAN solutions. They were actually pretty good, too. They didn't have the high availability features, and they couldn't do replication. They could do some snapshotting, but it was nothing like what we have now.
What happened is, it was kind of an end-of-life, they were getting real old, long in the tooth, and we needed more room. When the entire enterprise looked at vendors, they had brought on NetApp. When we looked at it, we thought, "This is great," and here we are. That's why we bought it. It just filled in. It did everything we needed it to do.
We've been extremely impressed with NetApp. I like the interface. I like all the tools they give us. The support is incredible. Our rep is awesome.
Which other solutions did I evaluate?
Hewlett-Packard, again, was one. EMC, because we do actually have some EMC stuff. And NetApp. That was basically our list. I think IBM was in there for a little while, but I think they kind of fell off. I remember hearing about it, but I didn't know anything about it. That was our short list.
What other advice do I have?
Our primary use case for the All Flash FAS is medical data storage. We use it for both block storage and file storage at the moment.
We're more than "likely" to consider NetApp for mission critical storage systems. It's already mission critical. This is cancer treatment. That's what it's doing.
Our most important criteria when selecting a vendor are support, features, and support. Can I say one twice? Because I know in healthcare, if something goes wrong, and we can't get it back up and running, patients are affected. If cancer treatments stop, it's really bad. Or somebody's mistreated? The feds come out, and it's a criminal kind of thing, so we've got to make sure that nothing goes wrong. So, I'd say support twice.
My advice to someone researching a similar product would probably be pay attention to growth, scalability. That was probably the other big thing with our P2000s. There was no way to scale. If we wanted to do something, we had to buy a whole other product. Once we ran out of room on that one thing, we had to basically look for something else. You have to do a data transfer. With the NetApps, we can just add on these racks of disks, and scale out with more controllers. I'd say that's it. Just make sure you pay attention to growth, and things like that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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