Our primary use case for this solution is Endpoint Advanced. I have set it up for the firewall and the open VPN connections.
System Administrator at a tech services company with 51-200 employees
Affordable and scalable but some features are difficult to configure and enable
Pros and Cons
- "Sophos Intercept X is scalable. Currently, we have almost 30 people using it in our company."
- "My opinion about pfSense's pricing is good."
- "It would be great to add more to security."
- "I'm currently struggling with deploying pfSense more extensively. Right now, we are not getting much support on their end."
What is our primary use case?
What needs improvement?
It would be great to add more to security.
I know that pfSense has a lot of features, but I don't know how to configure and enable them. That is why I am looking into my support options. I am looking for better security and performance.
For how long have I used the solution?
I have been using this solution for almost two years.
What do I think about the scalability of the solution?
pfSense is scalable. Currently, we have almost 30 people using it in our company.
Buyer's Guide
Netgate pfSense
June 2026
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
How are customer service and support?
I'm currently struggling with deploying pfSense more extensively. Right now, we are not getting much support on their end.
What's my experience with pricing, setup cost, and licensing?
My opinion about pfSense's pricing is good. They are open source.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infrastructure Analyst at TranspoTech Equipamentos
Good security features
Pros and Cons
- "I like pfSense's security features."
- "The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time."
What is our primary use case?
I use pfSense for OpenVPN and DNS.
What is most valuable?
I like pfSense's security features.
What needs improvement?
The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time.
For how long have I used the solution?
I've been using pfSense for about 10 years.
What do I think about the stability of the solution?
PfSense is stable.
What do I think about the scalability of the solution?
PfSense is scalable.
How was the initial setup?
It's easy to set up pfSense. But it generally takes two or three days, depending on the environment.
What other advice do I have?
Eight out of 10
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Netgate pfSense
June 2026
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Owner at it logic
Easy to use, open-source, stable, and easy to install
Pros and Cons
- "pfSense is very easy to use, it is a better firewall than others and it has better features."
- "The security could be improved."
What is our primary use case?
We use pfSense as a firewall in the healthcare sector, education sector, and banking sector.
What is most valuable?
pfSense is very easy to use.
It is a better firewall than others and it has better features.
What needs improvement?
They do not provide support in India.
The security could be improved.
For how long have I used the solution?
I have been selling pfSense for 12 years.
What do I think about the stability of the solution?
pfSense is a very stable solution.
What do I think about the scalability of the solution?
We have 50 customers who use this solution.
How are customer service and technical support?
We provide local support to our customers.
How was the initial setup?
It is very easy to install.
We only need one person to install and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
When compared with other firewalls, the price is reasonable.
There is an open-source community version that is available.
What other advice do I have?
I would rate pfSense a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Full Stack Developer at Infrassist Technologies Pvt. Ltd.
A scalable solution with an easy setup
Pros and Cons
- "A valuable feature is that the solution is open source."
- "The stability could be improved."
What is most valuable?
While it is difficult for me to point to any one specific advantage of the solution in respect of the firewall, I do know that it has many benefits. For one, it is open source.
What needs improvement?
The stability could be improved. Whenever there is an update, in spite of developments I may have made, I am required to make certain changes to the coding.
For how long have I used the solution?
I have been using pfSense for perhaps two or three years.
What do I think about the stability of the solution?
The stability could be better.
What do I think about the scalability of the solution?
The solution seems to be scalable.
How was the initial setup?
The solution is easy to set up.
What other advice do I have?
I develop the solution on behalf of my company.
With my scant knowledge of networking and the firewall I would rate pfSense as an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at Pixels IoT Ltd
Excellent at blocking problematic IP addresses
Pros and Cons
- "Is good at blocking IP addresses."
- "This is a good product and I have no issues with it."
- "Lacks instructional videos."
- "I'd like to see some instructional videos as opposed to documentation."
What is our primary use case?
My primary use case is for controlling incoming traffic from various countries and blocking IP addresses if necessary. I'm the company director and a user of pfSense.
What is most valuable?
A key feature is being able to block IP addresses. This is a good product and I have no issues with it.
What needs improvement?
I'd like to see some instructional videos as opposed to documentation. It would be helpful for beginners and start-up companies.
For how long have I used the solution?
I've been using this solution for a couple of months.
What do I think about the stability of the solution?
This solution is stable.
What other advice do I have?
It's worth giving this product a shot and testing it out because it's free and community based.
I would rate the community version a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Administrator at KnowledgeNet
Is stable and easy to install
Pros and Cons
- "It is a stable solution, it is also easy to install, and it can be deployed and maintained by one team member."
- "pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function."
What is most valuable?
It is a stable solution. It is also easy to install and can be deployed and maintained by one team member.
What needs improvement?
pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function.
The site itself could be improved; it's not easy to find the things that you want to implement and apply.
It would be good if it had more features like Sophos does.
For how long have I used the solution?
I've been using pfSense for two years.
What do I think about the stability of the solution?
It is a stable product.
How was the initial setup?
The installation was easy. I was able to install it in two hours maximum. Only one person is needed for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
Currently, we don't pay for a license.
What other advice do I have?
We have fifty users in our organization, and I can recommend pfSense. On a scale from one to ten, I would rate it at eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at a manufacturing company with 11-50 employees
An open source firewall solution with many valuable features, but there are some bias and network intrusion issues
Pros and Cons
- "I mostly like all of it. Whatever we use is valuable."
- "We use pfSense as a firewall and proxy server, and we use it to apply different restrictions for different users from some data locations."
- "There are some bias issues and some intrusions in our network that have to be addressed. So, we're thinking of changing this firewall to something like a professional hardware-enabled firewall."
What is our primary use case?
We use pfSense as a firewall and proxy server. We use it to apply different restrictions for different users from some data locations.
What is most valuable?
I mostly like all of it. Whatever we use is valuable.
What needs improvement?
There are some bias issues and some intrusions in our network that have to be addressed. So, we're thinking of changing this firewall to something like a professional hardware-enabled firewall.
For how long have I used the solution?
I have been working with pfSense for many years now.
What do I think about the stability of the solution?
pfSense is a stable solution.
What do I think about the scalability of the solution?
pfSense is a scalable solution. We have about 200 users in our company.
What other advice do I have?
On a scale from one to ten, I would give pfSense a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
NOC Manager at a tech services company with 51-200 employees
Robust, secure, and fairly priced but the monitoring needs improvement
Pros and Cons
- "The concurrent users are perfect for us."
- "The most valuable feature is that it's robust; in terms of resources, utilization assets, CPU utilization, and a lot of memory, it's very good, and the concurrent users are perfect for us."
- "The router monitoring needs improvement when compared with Sonicwall."
What is our primary use case?
We use pfSense to protect our customers using IPS and IDS.
We are a government agency and we manage the government network.
We complete the setup and we are protecting our customers.
What is most valuable?
The most valuable feature is that it's robust.
In terms of resources, utilization assets, CPU utilization, and a lot of memory, it's very good.
The concurrent users are perfect for us.
What needs improvement?
The router monitoring needs improvement when compared with Sonicwall.
I would like an API that can sync to SolarWinds because we use SolarWinds for our monitoring platform. It would be great to be able to do all of the monitoring from SolarWinds instead of logging into the application to monitor it. It would be a nice feature to have.
For how long have I used the solution?
I have been using pfSense for less than two years.
What do I think about the stability of the solution?
In the last two weeks, we moved a few resources to the pfSense and it's been stable.
When compared to SonicWall there were some issues but it could be that SonicWall was doing too much. It was doing almost everything. It was doing IDS, IPS, and contextual training. It may be that it was overwhelmed.
What do I think about the scalability of the solution?
We were using the software base, and then we bought the hardware device. We moved 12 users onto it and we are monitoring it.
Based on the documentation it would not require much to scale up or upgrade. There is no doubt that it is scalable.
How are customer service and technical support?
Most of the support is online.
We do a lot of reading, and if there is any support or suggestions we quickly do it.
We have not contacted them directly.
They have a lot of resources available on the internet that will guide you in finding your way around.
Which solution did I use previously and why did I switch?
We use a few different firewalls. We use SonicWall and Huawei firewall along with pfSense.
How was the initial setup?
The initial setup was straightforward. It was easy.
What about the implementation team?
We did not use an integrator. I completed it with one of my colleagues.
What's my experience with pricing, setup cost, and licensing?
Looking at what it does, I think that it is fairly priced.
Which other solutions did I evaluate?
When we compare to SonicWall, we feel that we are getting the best with pfSense.
What other advice do I have?
Depending on what they want their firewall to do for them. If it is for intrusion detection, and intrusion prevention I would recommend this solution.
In summary, this product is good but I would like to see resources utilization (cpu, hard disk) directly on SolarWinds. A one stop shop for monitoring on SolarWinds. It would be great!
I would rate pfSense a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Administrator at CFA-INSTA
Customizable, easy to use, and reliable
Pros and Cons
- "The main features of this solution are customization and ease to use."
- "The configuration of the solution is a bit difficult."
What is our primary use case?
This solution can be used for a firewall, VPN, and VLAN.
What is most valuable?
The main features of this solution are customization and ease to use.
What needs improvement?
The configuration of the solution is a bit difficult.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found this solution to be scalable.
How are customer service and technical support?
The technical support was good in my experience.
How was the initial setup?
The installation is easy and can take approximately one day.
What about the implementation team?
We did the implementation of the solution and we have five technicians available for implementation and maintenance.
What other advice do I have?
My advice to those wanting to implement this solution is that if you are new to configuring this solution I would seek assistance. You most likely will have problems if you have not done it before.
I rate pfSense an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Networks srl
A firewall or router computer software distribution solution with a useful VPN feature
Pros and Cons
- "I especially like the VPN part. It works like a charm."
- "I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side."
What is our primary use case?
I tested it for firewall, networks, and network stability and as a VPN access point.
What is most valuable?
I especially like the VPN part. It works like a charm.
What needs improvement?
I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side.
I would like it to be more stable on the file system part. It also has an issue with the ARP publishing, but it's common to BSD, and some providers experience issues with Layer 2 connectivity.
For how long have I used the solution?
I tested pfSense for six months, but it had quite a lot of networking issues related to latency and ARP publishing. So, I immediately switched to OPNsense.
What do I think about the stability of the solution?
I'd like to see its stability improved. I know the BSD Kernel is more capable than what pfSense provides at this time.
What do I think about the scalability of the solution?
It's scalable. It implements specific protocols for scalability.
How was the initial setup?
The initial setup is straightforward. It took me about ten to 15 minutes to install it and maybe half an hour for configuration.
What about the implementation team?
I implemented this solution.
What other advice do I have?
I would recommend this solution if there are no power issues. It's stable and performs well, even on older hardware.
On a scale from one to ten, I would give pfSense a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Netgate pfSense Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
Product Categories
FirewallsPopular Comparisons
Fortinet FortiGate
Sophos Firewall
OPNsense
Cisco Secure Firewall
Palo Alto Networks NG Firewalls
WatchGuard Firebox
Check Point Quantum Force (NGFW)
Check Point Harmony SASE (formerly Perimeter 81)
Cisco Meraki MX
Check Point Cloud Firewall (formerly CloudGuard Network Security)
Azure Firewall
Palo Alto Networks VM-Series
Fortinet FortiGate-VM
SonicWall TZ
Juniper SRX Series Firewall
Buyer's Guide
Download our free Netgate pfSense Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What Is The Biggest Difference Between Sophos and pfSense?
- How do I choose between Fortinet FortiGate and pfSense?
- How do I deploy anti-spam in pfSense or SonicWall TZ?
- What are the differences between Fortinet FortiGate and pfSense?
- Comparison between Sophos XG and pfSense as firewalls
- What is the difference between PfSense and OPNsense?
- Why is pfSense's firewall better than OPNsense's?
- Which solution do you prefer: pfSense or KerioControl?
- What do you recommend for a corporate firewall implementation?
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet











