Netgate pfSense Reviews

I use the solution in two of my homes. I have a home in the UK and one more in the US. I have two firewall tools running with a VPN link between them, and it allows me to easily administer and protect both networks, one in the UK and the other in the US.

I can discuss the product's most valuable features if you have a playbook for some of the things you want to hear about or expect me to touch upon.

The tool's most valuable features revolve around its ease of use. It is a resilient product with a very easy-to-use interface. The learning curve for the product is very simple. I also like the core packages included in the tool, making my firewall a one-stop shop for stuff like DNS and VPN usage. The tool has a lot of packages available. I like the product's in-built packages. I use WireGuard VPN, and it is very good. I use IPSec, the built-in DNS product in the tool. I can also link the tool with my UPS if the UPS has an outage in the northeast region where people experience electricity cuts. The software I use on Netgate pfSense acts as a kind of choke point and sends messages throughout my network to start shutting down during electricity cuts. My firewall is a ground zero area for me on my edge. All the packages in the tool allow me to protect my network. It serves as a Layer 4 product since Netgate pfSense doesn't do anything like other products offering Layer 7. As a Layer 4 product, Netgate pfSense is very strong since I can easily create very advanced firewall rules, which I wouldn't be able to create as easily with other solutions, especially if they don't come with more than 10,000 or 20,000 USD as the price tag. Palo Alto, Check Point, or FortiGate are expensive firewall products compared to Netgate pfSense. I don't think Netgate pfSense really competes with Palo Alto, Check Point, or FortiGate, but the latter set of tools may make it feel like Netgate is trying to compete with them. I work for a major security firewall vendor, and I don't think Netgate pfSense competes with it. Netgate pfSense provides SMEs with a significant amount of value for not a lot of cash.

It is very easy to add features to Netgate pfSense. Now remember that Netgate pfSense does not attract an average IT person. The tool attracts people with two profiles, including CCNA-certified or very sophisticated firewall administrators, hoping they can help use some of the pretty advanced features in the product. The second profile of the tool's users would consist of those who are getting started or want a better firewall than what their carriers or the provider provides them with so that they can learn about firewall devices. They want to learn about networking by using Netgate pfSense. For both profiles, the tool offers a very linear learning curve. The documentation in Netgate pfSense is very strong.

The benefits related to the product can be experienced immediately after the product is deployed. I wanted to replace EdgeRouters from Ubiquiti for my use cases, which have now gone into a deprecated mode. I wanted a tool that could offer me the functionality of EdgeRouter, and I was happy to pay more for a product that could provide such features. Compared to EdgeRouter, I had to spend 700 to 800 USD on both the final units from Netgate pfSense for both of my homes. I chose Netgate pfSense since I wanted a tool with a set of more updated functionalities and a solution that can be considered an easy replacement product for EdgeRouter. I saw immediate value in Netgate pfSense from day one.

A single pane of glass is a vast term. If I were to define a single pane of glass, I would say that it is something from which you can see everything from everywhere in a single dashboard. The single-pane-of-glass feature within the tool's user interface is one of the core aspects of the product. In my opinion, the tool has a very strong dashboard.

Netgate pfSense can minimize downtime easily since it is easy to put it in a high-availability configuration.

Considering that the tool offers a Layer 4 firewall's functionalities, I can say that Netgate pfSense provides visibility that enables me to make data-driven decisions. For example, the firewall fits into two markets. The north-to-south market is where Netgate fits in with Palo Alto, Check Point, Sophos, and Cisco. There is also the east-to-west market where I work since it is where my employer is currently. When you talk about the visibility of data, you are looking for either north to south or east to west. In terms of the visibility from east to west, which is based on application to application or data center within a data center, Netgate pfSense will not be helpful at all. From north to south, I get visibility over what is coming into my network. For example, I can easily capture dump traffic using the in-built features in the tool and run an SNIP on the traffic. I can see what's coming in and inspect those packets, and I can do that all within the user interface, which is a new feature in the tool that is very strong. I like the tool's new feature. The tool has very easy-to-consume logs, and it is very easy for me to export them into a SIEM server if I want to do some kind of mass data warehousing and sorting.

With the inclusion of firewall, VPN, and router functionalities, if I assess the total cost of ownership of Netgate pfSense, I would say it is very large.

I think the tool requires more strategic improvements than we need it to be in the present. With Netgate, considering that I work in a firewall market, I know that its problem is not just in its features. It needs improvements in terms of the strategic vision, where the product should go, and what market it should be for in the future. Netgate needs to figure out if they want to strive for the SMB business and the home market or if they want to attempt to reach out at an enterprise level. 

I don't think Netgate knows where they want to go with or without a plan. I think Netgate is still trying to devise a plan by itself as to which market it wants to fall into, which can make it more profitable for the tool. There is nothing that Netgate pfSense could do to make me feel any better about the product. I love the product, and I will use it until I die. It is a really good product. Improvements are needed in the area of the company's strategic vision and based on where the solution needs to go in the future. I spoke about north to south and east to west since the world is moving towards the concept of zero trust. If you are a CISO or a CIO and you are trying to achieve a zero-trust architecture, you need to check if Netgate is on your list of companies that would help you achieve it. If I consider the CIOs I speak to, Netgate doesn't even get mentioned in our talks.

I do not require improvements in the product. It is feature-complete. As a firewall, Netgate pfSense can be described as a very feature-complete product for the market space in which it currently operates.

Strategy and vision of the product are the areas with shortcomings where improvements can be made so that Netgate pfSense can figure out where the product should go in the future. It will provide Netgate with choices like whether it wants to go towards a zero trust architecture if it wants to go towards the east-to-west direction if it wants to go towards big enterprise or go into Layer 7 traffic. My answer regarding the need for improvement in the product is going to be more of a strategic-based one rather than from a technical point of view because the product is excellent.

I have been using Netgate pfSense for five years. I am an end user of the solution.

Stability-wise, I rate the solution a ten out of ten.

The solution's scalability is tricky, and it all depends on the context. It is infinitely scalable for me, and my company has 150 devices in my network, which may be nothing. Suppose a company like J.P. Morgan says they want to use Netgate Netgate as their north-to-south firewall. In that case, you may face big scalability problems because, at such a level, tools like Check Point or Cisco have custom silicon chip designs to support their workloads. For SMBs, the scalability part is not an issue. I don't think Netgate pfSense can offer much scalability for big enterprises.

I have contacted the solution's technical support team. The quality of the answers provided by the technical support team is good, and the responsiveness is exceptional. I rate the technical support a ten out of ten.

I have used many solutions that can be considered alternatives to Netgate pfSense. I can compare Netgate pfSense with FortiGate since Netgate is priced similarly but falls at a lower end when compared to Fortinet FortiGate. FortiGate is a better product for an enterprise. For home usage and small and medium-sized enterprises, Netgate pfSense can be a stronger choice than FortiGate. For home use, Netgate pfSense is very much preferable.

Even for an unskilled person, the tool's deployment phase would be easy to manage. It is a very easy product to consume because it has a lot of WYSIWYG and built-in wizards, along with a very easy graphical user interface.

Deploying one instance of Netgate pfSense can take around five minutes, and only one person does it. Regarding the other tasks, our company has firewall products that handle more than 100 or 1,000 workloads, and two to three people manage them.

A limited amount of maintenance is required from the end of the tool's users. It is just to adjust the firewall rules as and when necessary to meet the business needs, like in patching, where Netgate pfSense does a very good job while also being very responsible and quick to respond to zero day and CVE alerts. The tool is superb and very impressive, but it can be described as a very low-overhead product because, by nature, firewalls under the north-to-south are for static workloads, which is where Netgate's market is currently. Those workloads are not changing for now. You put Negate pfSense into your system and forget about it, which can be considered as a whole other problem in firewall products, but I won't go too deep into it because that is why there are 20 years of rules in firewalls and no one maintains it because you just set it up and forget it.

I bought Netgate pfSense Plus since I have to use the firewall in both my houses, so I have four solutions. I have made certain payments using a subscription-based model to use Netgate pfSense Plus.

If I were a part of Netgate leadership or running the company, I would clear out a few areas on the strategy side of the business. I work for a major enterprise where an SME or the tool is needed. Netgate's strategy regarding Netgate pfSense Plus for home users or labs was very misleading in nature and handled very badly. I have opted for the tool's subscription-based pricing model. a subscription, and I am very happy to pay the money money, which comes to around 130 USD for two years, which is nothing for me. Netgate handles the tool's subscription-based pricing model very badly.

I think Netgate pfSense's pricing or licensing models are fair enough. I think the way Netgate pfSense handled its previous pricing model with regards to Netgate pfSense Plus was an area that was misleading for users. Overall, what I pay for the product is very reasonable.

There are no features in Netgate pfSense that help prevent data loss. One can use a DLP tool to manage data loss.

The visibility in Netgate pfSense does not help me optimize performance, and I think it is because I am a pretty advanced user on the command line. I wouldn't rely on the visualization part for any advanced performance.

I have never used Netgate pfSense on Amazon EC2 virtual machines.

My suggestion to those who plan to use the product would be that they need to read the solution's documentation, utilize the community forums and shouldn't be afraid to fail. It is easy to recover from failure with Netgate pfSense since it has configuration change logs along with very easy rollback abilities. In the newest version, if you make a change and you reboot, it just snapshots you back to the new change, which is excellent.

I rate the solution a ten out of ten.

I use Netgate pfSense personally at home and the data center, our headquarters, so it is for enterprise and personal use.

The most valuable feature of the solution is that it is an open-source tool and is available at a very low cost.

In terms of flexibility, the tool is great, especially the fact that it is open source. On Netgate pfSense Community Edition, people can write stuff into it and get plugins for it. Netgate pfSense Plus version does a review process with the help of Netgate, so you don't have to have many plugins for it. The tool is very open to modification if you need to do that.

The benefits related to the product can be experienced immediately after the product is deployed, especially in terms of the speed improvement and features that we don't have with the current solution or the current technologies that we don't have with our current solution.

To deal with data loss while using Netgate pfSense, you can always export the logs or dump them into a log server, specifically a Syslog server. I don't really view the boxes in the data warehouse other than the logs. There are features in the tool that we can send out to the syslog server, which is what we do in our company.

In my enterprise, we are getting ready to push out two hundred devices, and I don't see a single pane of glass management. I don't necessarily consider Netgate pfSense to be an enterprise product because it doesn't offer a single pane of glass management. With Netgate pfSense, you have to touch all devices to make a change. My company has been messing around with Netgate pfSense for some scripting on it, but it is still not what I am used to using in the enterprise. One window for controlling all devices doesn't exist in the tool.

Netgate pfSense provides features that help minimize downtime since it offers high availability on the boxes. You can use multiple WAN interfaces, so multiple ISPs can be plugged into your device to help manage if the service from one ISP goes down.

Netgate pfSense provides visibility that enables our company to make data-driven decisions since it offers graphs, traffic graphs, and firewall graphs. I can see if there is a client on the network that is just flooding everything. Yeah. The tool has graphs, charts, and log files.

The visibility of Netgate pfSense helps optimize performance. If I see there is a network that is a guest network that is just maxing out at 100 percent, I can attempt to give them some more bandwidth. I can modify the quality of service to give them better or more bandwidth.

With the inclusion of firewall, VPN, and router functionalities, if I assess the total cost of ownership of Netgate pfSense, I would say that I get what I pay for when it comes to Netgate. I get more than I am paying for, meaning the return on investment is great. I feel reluctant to talk about the good return on investment experienced by my company from the use of the tool because I don't want Netgate to charge more money, and as a non-profit company, it can hurt us. The total cost of ownership is fine since our company does not have to spend a lot of money on it. I know that if there was a Linux conference three or four weeks ago, and they were giving me some grief points on how it dies after buying boxes from Netgate in a year, it dies, but I have not experienced that. My total cost of ownership is great. Other people would buy the box, which would die in a year, so they would just lose money.

Netgate pfSense needs to have a single dashboard for managing all devices.

As an enterprise customer, I expect Netgate's sales personnel to inform me of the new devices that are coming out. For example, there was a time when I was getting ready to buy a device, and then I thought that I needed to hold on, and so the order failed. I thought I needed to wait a few days before ordering a new device. I was getting ready to order another device, which was Netgate 1541, but after two days, Netgate 8300 was released, and it was far better than what I was getting ready to buy. I was really disappointed that the salesperson from Netgate didn't ask me to hold off on my decision to buy Netgate 1541. You don't have to tell me that something brand new is coming out if you don't want to spill the beans or anything like that, but it would have been nice if Netgate had asked me to hold off on my decision to buy Netgate 1541. I was getting ready to buy a product that would have been, immediately two days later, an old technology. I just expect more from a salesperson. When going through Netgate's website, while trying to buy Netgate 1541, I saw there was a list of features at the bottom of the product page, so I had to select the features I wanted, but I couldn't have all the features at the same time, and the website would prevent me from adding extra features, which actually was the cause for the order to fail. I had added features that you can't have at the same time, but nowhere on the website did it say anything like that, and that led to a delay in my time frame. I was trying to get something to solve a problem at a certain time, and then it wasn't until a day later, a day and a half later, that Netgate called and said that I couldn't have all of the tool's features, which was something that messed up my installation time. Issues with the product are associated with feature requests. It is not necessarily the box itself but more of the company that needs to consider improving its approach. For the box itself, everything in a single frame should be released.

I have been using Netgate pfSense for five to seven years. I am a customer of the product.

I haven't had any device crashes yet. The stability is great. I have not had a device crash. When there was a device crash, it was for the one at my home when we had five power outages, and it burned my hard drives, but that was not because of Netgate's box.

It is easy to scale up. I will be visiting a site soon that has Netgate 1100, and I am going to put in a Netgate 4200 over there. I don't think I am going to have any issues. I will be able to copy things off the config of Netgate 1100 and dump it on Netgate 4200 with a few modifications. The tool's scalability is great. If I need to add a drive or replace one of the hard drives in the tool, then that is something that can be done easily.

Based on the customer support for our account to figure out why an order didn't get through or why we can't get this part, we have contacted Netgate's team, but not for actual support. The tool's community is fantastic, and it is one of the driving pieces that I sell to my decision-makers, considering that the community supports the solution. With community support, I am not just calling out to five or ten people. Instead, it is possible to reach out to the world to respond to an issue that might have been of a lot of concern.

I have never contacted the tool's technical support team for any technical support, but it was just a question with my order.

I have experience with Juniper, NetScreen, OPNsense, Cisco, and Meraki. If I consider the box itself, Netgate pfSense is better than the other tools I have used. 

From an enterprise perspective, I can't say Netgate pfSense is better than all the tools I have used because it doesn't have that enterprise management capability. As soon as they get that enterprise management capability, Netgate pfSense is the best out there in the market.

The ease or difficulty in the tool's initial deployment phase that one may experience depends on the box. If I speak about Netgate 1100, I believe that using a switched network interface or ports can be a little more challenging than trying to work on VLANs. The other boxes that aren't switched, like Netgate 4100 and the models above it, work perfectly fine and function as I would typically expect, so the installation is not hard at all, but you do have to know networking. I always hire people, and they are used to having stuff done for them when it comes to tools like Meraki. You just plug it in, and it works. The people I hire have no idea how to do any type of networking or act as IT or MSP professionals, and they can only work in the framework for which they have been trained. You do need to understand fundamental networking technology to make the tool work. For me, the installation is easy. If you don't understand fundamental networking technology, it can be hard to install the tool.

One person can manage the product's deployment phase.

There is a requirement to maintain the product since we have to touch each and every box to do software updates. The tool does require maintenance on our part.

I use the Netgate pfSense Community Edition and the paid version called Netgate pfSense Plus.

Netgate pfSense Community Edition is great and free. For Netgate pfSense Plus, we have to buy Netgate's boxes, and the pricing is great. As a non-profit organization, I would like to have a discount from Netgate, but if you are ready to buy a hundred boxes, it would be nice to have a discount. I understand that Netgate pfSense does not charge a lot more for the box than what we are paying for them. The pricing is fine.

In terms of how difficult it is to add features to Netgate pfSense and configure them, if I talk about writing from scratch, it is something that I don't do. If someone has a plugin, pulling that in is ridiculously simple. If I say that I want a Tailscale plugin, then I can put it in, and it is already in the system, and as long as I know how to do networking, you can figure out how to use a plugin since it is not hard at all in regards to Netgate pfSense Community Edition and Netgate pfSense Plus.

I have not used Netgate pfSense on Amazon EC2 virtual machines.

One needs to realize the difference in the switched version, and to do so it is important to understand Netgate 1100 and Netgate 2100 and the individually addressable ones since it is the area that threw me when I first got Netgate 1100, I was like, what in the world am I working on currently. Managing the VLANs on the tool threw me a ton, and it took me about an hour to figure out what was going on with the solution.

As the tool really needs centralized management, I rate it an eight to nine out of ten.

The tool is partly for home-based usage and partly for business usage. I am in the IT industry, taking care of the security and technology parts. I also run a private business in my spare time when I am not working. I use Netgate pfSense as my firewall to separate those two entities: my home and business. I also participate in providing server space for projects involving Azure Flex and Azure Core, which is kind of like an AWS situation but in a more centralized manner. I use Netgate pfSense to ensure that everything is separate. I use Suricata to weed out any malicious type of activity and to keep an eye on just to ensure that all the other functions, both personal and business-related, remains unaffected, intact, and devoid of any type of attacks or the other type of malicious kind of activity.

The product has helped improve my organization's environment and personal environment since before the use of Netgate pfSense, and I really didn't even have a hardened firewall. With the implementation of Netgate pfSense, I am able to monitor my various network streams, so I have my servers, VLAN, my home VLAN, EMC, my WAN, and the specific VLAN for IoT devices. I even segregate some of my outgoing intranets as well, and I see how Netgate pfSense has allowed me to have a full and high-end visibility of a lot of the traffic that comes and goes, which for me is important because part of the job that I do is crypto related. When dealing with crypto-related business, you need to be careful as far as what you allow in and out of your network.

I wouldn't say the simplicity of the tool is its best feature. In a way, there is a simplicity to it, but I like the expandability of the packages that could be used. I like the data and the information that I can collect while observing network traffic. The whole layout of the application is pretty decent. The tool is not super expensive. It is quite an affordable tool. There used to be the free Netgate pfSense Plus that was provided earlier at one point, and I understand now, of course, that it is based on the yearly licensing model, and I think that took a lot of people aback. There is not a lot of money to be paid for the tool, and you get more than what you paid for, especially if I think about its use and consider what it does.

If I assess the flexibility of Netgate pfSense, I would say that I can not just run a firewall, but I could use HAProxy and run a bunch of other kinds of server-based applications that normally would occupy a different server, so it amalgamates a few services into one package, which is nice single point of contact. I like not having to go to two or three servers to run the services needed, especially the ease of the firewall, as far as the creation of rules and the security aspect are concerned. The updates that come in are pretty decent, and though not too often, they are often enough to keep things secure. I like the tool's flexibility in the sense that you do not have to buy an appliance. You can put it on your own hardware, and it can be very simplistic hardware with simple configurations. There are a lot of abilities to be used in the product, and benefits can be gained from the tool without having to incur a huge upfront cost in purchasing hardware. If you have a computer lying around, you can easily install it, and you can go with it. With the tool's free version, you can use the tool for free. It is quite a friendly tool in the sense that it provides access not only to regular people but also to high-end corporates and business individuals.

Getting extra features or added packages in Netgate pfSense is very easy since the GUI and the menus basically take care of everything. When you go to do the installation, you see the log messages come up, and it's very clear when it is complete. It is a pretty simplistic process.

As per my assessment regarding Netgate pfSense's role in helping prevent data loss, I would say that as far as data loss is concerned, I think part of it is the firewall preventing access to my network shares aside from the typical kind of blocking ports and not allowing traffic. I think very much the segregation of the VLANs is possible, and my server VLAN will have all kinds of data, information, databases, and file repositories, and all of that is completely segregated from my DMZ. Any kind of the shared services that I offer or kind of crypto-based services that I do, the connections, both incoming and outgoing, can't gain access to my server VLAN at all, and such segregation really protects my data aside from some of the built-in, immutable type of services that the kind of network repositories that I have that do outside of Netgate pfSense. The key thing actually is just keeping things separate and being able to get alerts if something funky is happening.

Netgate pfSense gives a single pane of glass management view since the dashboard is always the first thing that I look at, and I have got to configure it in a way where I see my traffic graphs. I have the gateways and interfaces that I look at, along with the interface statistics, services, and a lot of other functions that I can quickly just glance at, including my Suricata alerts, the filtering, and other alerts. I can look at the UPS and the run time for the battery. I could take a quick glance and kinda see all the information I need without getting too deep, making the tool's dashboard a pretty cool feature. It really saves a lot of time.

I use Netgate pfSense Plus. I generally have experienced zero downtime with the tool. If there is some downtime, it is because of my own doings. As far as the benefits of Netgate pfSense are taken into consideration, I can see it has a lot of the extras that you get, and it worked. At a certain point in time, Netgate pfSense Plus was free to upgrade. I don't remember how much Netgate pfSense Plus and pfSense CE software differ from each other, but I know they differ quite a bit. The one thing I will say is the major difference that I have used is the boot environment. If I am doing an upgrade, I will basically take a snapshot of my current boot environment. Even though it does it automatically when you do an upgrade, I just take another backup. If I do something that is a very specific change that makes me a little nervous, I take a snapshot, and then I always have something that I could boot back into if things go horribly wrong, which is a big plus and one way of eliminating downtime since you can go back to a previous instance that is fully functioning.

Speaking of whether the tool provides visibility that enables our company to make data-driven decisions, I can check my graph, and through monitoring, I will be able to check my WAN and see the quality of the WAN to the point I was utilizing a router or modem provided by my service provider I was able to through the graph when there was a drop in the traffic and the quality of the connectivity, and that led me to basically scrap the modem and actually configure my own setup to get the internet into my home.

In terms of the total cost of ownership of Netgate pfSense, I think that for somebody like me who uses it in a cozy home corporate business environment, it is quite an affordable option. The tool is not expensive, and when it comes to the cost of ownership, if you have something lying around, like an old server that I repaired for Netgate pfSense. The benefit is that I am able to put it on an older server, so there are no hardware costs. The tool is not something that would go into a landfill. I think that the tool has been quite affordable and has paid itself over quite a few times. You could go cheap and use an ASUS router at home, which a lot of people do, but it may not have the stability, and it doesn't have the kind of horsepower on your engine speed or expandability of a polished product like Netgate pfSense.

The maintenance that is needed in the tool is just to make sure that the tool is up to date. It's not necessary to do the maintenance, and it's not just about updating Netgate pfSense but also updating the packages. It is great that you have a good product that can keep your environment safe. If you don't patch or have unknown vulnerabilities that surface, then you will end up wasting your money. I do have a patch process, so I check at least once a week for new installs or packages or if there is a version released and apply them shortly after. The total time to install the tool is probably a couple of hours in a month.

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There are a lot of features I want to see simplified in the product. I want to see the licensing model part to be improved in the product. Those who need to do certain functions from their house would purchase Netgate pfSense Plus while configuring their machine, but if they have another network added to it, then it would basically change the ID of the device, and they have to go and request to get relicensed. Netgate pfSense will help you with the relicensing part for one time, but if you need to do it a second time, then you will have to pay for a new license, and that, to me, is not very fair. I think if you have paid for a year of service, it shouldn't matter how many times you need to request to rekey the license as long as it is not every other day. Two to three requests in a year shouldn't be an issue, and if I add another network card, why should I pay for a new license when there is not much of a difference.

The only thing that I would like to get some better utilization of is the ability to do free switching. If I need to go between different VLANs, I have VLAN 19.1 and VLAN 19.2, and I strictly use Netgate pfSense, but it doesn't route very efficiently and works quite slowly. I understand that it is not the router, but a lot of times, Netgate pfSense advertises it as a tool that is able to route traffic. I had to go in and purchase a separate router to manage my internal VLANs because Netgate pfSense was just choosing between the VLANs I had.

I have been using Netgate pfSense for a year and a half. I am just a customer of the tool.

Stability-wise, I rate the solution a nine out of ten.

I haven't had an instance where the tool has gone down, and if it has, then that wasn't my fault. The stability is there in the tool. I have had the tool p and running a few times, and the only time I have had to reboot it is when there was a new release.

The scalability is really dependent on your hardware. If I want to scale it up, I can throw in network adapters, more memory, more CPU, and scale it up. It is quite a scalable tool, and it is really just dependent on what you throw at it. Scalability-wise, I rate the solution an eight out of ten.

The solution's technical support is not bad, and they are pretty quick to respond. It is quite average as far as the technical part goes. There has been no bad experience with the support team. I rate the technical support a seven out of ten.

Neutral

I tried using OPNsense but I didn't like the whole approach, the menu system and the way it was configured. Netgate pfSense made more sense to me in a logical manner.

The product's initial setup phase is fairly straightforward. If you install an operating system, then you can install Netgate pfSense, so there is nothing to it.

The solution is deployed on an on-premises model.

The basic installation of the tool takes less than an hour. The configuration part is something that you figure out as you go ahead with the tool, which obviously takes a bit longer. The basic installation is quite quick and can be done in less than an hour.

For me, considering how much I put into the tool, right now, I would say that the ROI is around 25 percent.

When it comes to Netgate pfSense, I use the basic TAC Lite license, which comes for about 100 USD. I don't think Netgate pfSense is expensive at all. You could look at other services that offer similar types of configurations, and you can see it may cost in the thousands range. Even though I want something for free, I think it is quite a reasonable tool. The only qualm I have with the tool is that it is a little stingy on how many times they have to rekey a license.

I would recommend the tool to others since for me, it is simple, the low cost of ownership, expandability, just the way it looks, I like the numbers, and when the data is there, you throttle how much information you want to see or collect. For somebody who likes to tinker or likes to see the numbers or wants to harden their network or has a corporate business and wants to ensure things are operating smoothly, the tool is worth it.

I rate the tool an eight out of ten.

The benefits I have seen in my organization from the use of Netgate pfSense rewards around the fact of how quickly we can implement changes that are needed with the tool are definitely one of the main things. Overall, we have experienced less downtime with the tool. In my organization, we have had downtime with Cisco. Overall, we have noticed some performance increases as well with the use of Netgate pfSense.

The solution's most valuable feature is that I really like the third-party add-ons, as they give the firewall a ton of flexibility and extra functionalities.

My organization plans to solve costs-related problems by using Netgate pfSense. We were using Cisco's firewall products, and the license and hardware costs were just too high. With Netgate pfSense, I think we can get a full firewall tool with support and no need for licensing for under 5,000 USD, saving a ton of money.

There were no specific security issues or challenges I was trying to address using Netgate pfSense.

In terms of the overall flexibility offered by the product, I would say that it is very easy to implement, make changes, and adapt to different challenges that we may have with it. It offers a lot of different options, including VPN options for site-to-site client VPNs. Overall, it is a great tool. It is a highly adaptable solution that is, most importantly, very easy to implement.

It is extremely easy to add features to Netgate pfSense and configure them. If you are talking about third-party stuff, it is something that is within the firewall itself. You can go into the Package Manager and install it.

From a configuration point of view, it is extremely easy to use the tool. With third-party stuff, it can be a pain, but overall, it is extremely easy to manage Netgate pfSense since it is mainly a GUI-driven tool. It is super easy to configure overall.

If I assess the solution for helping our organization prevent data loss, I think it has been great for us. Everything has room for improvement, but it has been great right now.

Netgate pfSense provides our organization with a single pane of glass management. The tool offers great flexibility and is awesome. In our organization, we haven't had any issues with it. It just makes changes that need to be done extremely quickly and efficiently by the end of the day.

I have worked with Netgate pfSense Plus. I buy the hardware from Netgate, and it comes with pfSense Plus.

Netgate pfSense Plus provides 100 percent features that help minimize downtime. In extreme situations, implementing connections that were super helpful in the past and just the ease of deployment, the product offers is helpful since even if something happens to the firewall itself, I can have a virtualized firewall doing the same thing within less than an hour. It can help with that downtime. I know that Netgate pfSense is extremely reliable and a great tool.

Netgate pfSense provides 100 percent visibility, enabling my organization to make data-driven decisions. Netgate pfSense is very much configurable. It gives you 100 percent of everything you need to make decisions. It gives you details of all kinds of different graphs, traffic, and firewall rules, along with the things that you definitely need in the form of the data that you need to be able to just make quick data-driven decisions.

Netgate pfSense visibility helps me optimize performance. The data is just so easily accessible that you can make decisions very quickly. It also helps improve performance. In our organization, we have noticed a very noticeable performance increase since we shifted from the old firewall from Cisco to Netgate pfSense.

If I were to assess the total cost of ownership of Netgate pfSense, I would say it is extremely low and affordable. I think it is a really very simple and extremely budget-friendly tool.

In our organization, we have had such a good experience with Netgate pfSense over the last four years. In terms of improvements, I have not really thought much, to be quite honest. Maybe faster releases for the software or the firewall itself can be areas where improvements are possible. The tool is just a little bit slow to release patches, so it is probably one of the things where the tool can improve. In general, the tool is not bad at all at the end of the day.

Speaking about whether any enhancements are required in the tool, I would say that the tool has everything that we need for our usage. We have an extremely complex environment, the most complex of which is how we use Netgate's BGP to connect to our ISP. Netgate pfSense is extremely feature-rich for our specific use scenarios, and we have not encountered any shortcomings in the solution.

I have been using Netgate pfSense for around four years. The box itself says Netgate pfSense XG-1540. I don't remember the software version we are using right now, but all I know is that I keep it up to date. In my organization, it will be the latest version of the product.

I have not faced any issues with the stability of the product. I have one firewall in a very bad physical environment. It was very dusty, but it has been 100 percent reliable.

It is an extremely scalable solution.

In our school, we have close to 1,800 students and 210 teaching staff overall. With administrative staff, I think there are about 50 people.

I have the tool in different locations and on different campuses.

If I can call someone from the product's technical support team, l can have a technical person on the phone with me in less than five minutes. If you have any questions for them, they will come and try to give you the answer as quickly as they can, and if they don't have a reply, they will reply to you later via email. For the amount that it costs per year, the level of service that you get is unbeatable, honestly. I rate the technical support a ten out of ten.

Positive

The product's initial setup phase was extremely straightforward.

When we deployed the product for the first time, we went through its documentation and how to do things. Otherwise, the strategy is usually based on the fact that we have four campuses, and they run in a similar manner. At least for us, we have a master configuration sort of thing, which we can kind of load into Netgate pfSense and make the small changes that we need, like VLAN changes and small things that apply to the location that the device will be deployed to, and it takes less than probably an hour or two to kind of have a firewall deployed working with the bare minimum, which is extremely fast compared to what it takes with Cisco.

In terms of maintenance, it has been pretty much like we do the setup and then forget it. The firmware updates, or physical maintenance, like cleaning the device, are there. From a greater overview, it is just kind of a set-it-up-and-forget kind of solution for us.

The product's deployment was done in-house, and it involved just me. The enterprise-level support from Netgate helped my organization a lot, especially during the first two deployments, but after that, it was easy.

Personally, I do not have any metrics or data points associated with the ROI that I can share with anyone. My CFO is the person who has information related to ROI.

In our organization, the whole point of moving to Netgate pfSense was that we wanted something that wasn't hard to use or where the licensing wasn't so expensive. We looked at different open-source options, but I can't remember their names. We also looked at UniFi's firewall, but Netgate pfSense came on top for us, considering the support provided and the fact that Netgate's team is the main set of people that keep up with pfSense's open-source project. With Netgate, we work directly with people who use Netgate pfSense, and it is great. We did look at other options, one of which was UniFi, but I cannot remember the name of the other alternative to Netgate pfSense. I think it is called OPNsense.

Suppose I compare the other tools I evaluated with Netgate pfSense, and I feel that the pros of pfSense revolve around the area associated with the product's cost in terms of hardware requirements and licensing. There are no existing costs for the licensing or the hardware. You can deal with the licensing part yourself and get it at a cheap rate from elsewhere or buy it from Netgate's boxes directly from the solution company. Another pro would be the ease of management the tool offers since it is possible to have everything that you need in the GUI, which is a little bit controversial because a lot of people like CLI, but sometimes you need to get something quickly without having to have hundreds of different things.

I haven't come across any cons in the product since most of our company's scenarios are simple and small since we are just a school compared to what other big companies have. Everything that Cisco's firewall was doing for us, Netgate pfSense's firewall does for us for a fraction of the cost and even offers a better performance. I would not know the tool's cons since I do not have anything on my mind right now.

I do not use Negate pfSense Plus on Amazon EC2 VMs. In our organization, we are using Negate pfSense Plus on Netgate's hardware. We use Netgate pfSense XG-1540.

To others who plan to use the solution, I would say that the support offered by the product is 100 percent worth it. The enterprise support is also extremely worth it. In a general sense, if people don't know much about implementation, they just need to read the documentation because many things, like the GUI part, could throw some people off. If you come from a CLI-based tool, the GUI aspect can throw you off, and I know it since it threw me off a little bit initially, but we were able to get through the implementation phase very thoroughly as the tool offers great documentation. By thoroughly going through the documentation, you will have a fairly easy time configuring the tool very methodologically. I really don't think I would recommend anything else apart from the fact that others need to read the documentation and take their time.

I rate the tool a nine out of ten.

We use pfSense as a firewall to improve our security. 

pfSense is viable and works as it's supposed to. It prevents data loss. I've used it on several networks. It's there in the background and just works. It minimizes downtime by running dual WANs and automatically switching between two connections.

pfSense is relatively easy to set up and just runs. It's easy to use. The platform is flexible. We've been able to do everything we've tried. It seems very complete. I'm not using all of the capabilities, but it does what we want to do. 

Once you find what you're looking for, it's relatively easy to add features and configure them. Google helps out. I've been able to do anything I wanted.

The learning curve is a little long.

We deployed pfSense in the last five years. 

I rate pfSense 10 out of 10 for stability. 

It's a small firewall and we have a small network. 

I rate Netgate support 10 out of 10. I've only contacted them a couple of times, and it's been fine. They've responded quickly and done the job. 

Positive

I've only used off-the-shelf routers without a truly community-built firewall product. 

My background is in IT, so the installation is relatively straightforward once you understand a few concepts, but that's normal. I got pfSense running in a day.  d

The price of pfSense is fair. We have a relatively small network, and most of the competitors are pretty expensive. 

I rate pfSense 10 out of 10. It does everything it should do.

It's the main firewall for my household. It's also what I'm using to gain access to my employer's website and VPN. It acts as a gateway to my employers. My wife uses the device as a VPN to do her job as well.

I wanted something that is robust and makes it easy to diagnose if anything goes wrong. I'm also used to the system. I've used it since 2006 or 2007. So it was something that was really familiar with. I used to use the free solution. Last year, I decided to jump into the actual hardware devices that these guys sell. I didn't have time anymore to deal with aftermarket hardware. It saves me some time to have their devices.

The main benefit is peace of mind and no downtime or minimal downtime as compared to other solutions that I've used before.

Its ability to put some plug-ins into the system is helpful. There are a couple of packages that I'm using. Since I'm using it mainly as a firewall and sometimes as a VPN endpoint, it's really great.

The flexibility is good. The fact that you can add packages makes the device quite flexible. Also, it's quite overpowered for my needs right now, so that's a good thing. 

Price-wise, the quality to price is pretty much up there, especially when you consider that you don't have to tinker with anything. With hardware, you don't know where you know, how long it's going to last or anything like that. However, with pfSense, you have guaranteed support with NetGate, and this is great.

It's quite easy to configure. It's very intuitive. Maybe that's because I know the interface. There's also tons of of information available online. They have a very good user manual for the software as well. It's very detailed, and it's it's easy to work with. 

There's a forum where you can ask questions, and people are very friendly. Within a couple of hours, sometimes days, somebody has had the issue that you're having before. So, forum responses are quite quick.

It's really easy to work with. There's peace of mind and no downtime.

In terms of preventing data loss, any solution is only as good as its weakest point. And since this is at the very edge of my network, of the outside network, I feel I'm pretty prepared and protected from data breaches. That said, at the end of the day, I'm not opening myself up to many things in the outside world. It's blocking pretty well, and I don't feel threatened. If there's data loss, it's going to be from my end users, not from the device itself.

It provides us with a single pane of glass management for my household. There's only one device that I use.

The main advantage to me right now is that I'm using their reboot environment. It's really easy for me to update, and if some things don't go well, I can go to the previous version and be back up in no time. 

pfSense is just plug-and-play. Performance-wise, once you install the system, it works even when there's been a couple of software updates. It's probably overpowered for what I need. Performance is very good.

If I had to change internal providers, I might have some difficult times. For example, going from cable to ADSL. Right now, it suits my needs, and as long as they keep it updated, I'm pretty good with that.

I've used the solution since December 2023.

The stability is great.

I haven't had to scale the solution.

I haven't had to contact technical support. 

I have used other solutions, such as Untangle, D-Link, and Linksys. There were always a lot of limitations if you didn't adopt the commercial licenses, and those would be expensive. pfSense is reliable, especially with the NetGate hardware. It's also predictable. There's never a big software change. pfSense has been very stable since it's based on FreeBSD. However, it is on a lesser-known OS.

I use a physical device. For implementation, you have to use a console interface through a serial port and then a TTY from your own computer. For some people, maybe it's a bit more difficult. For me, it was really straightforward. It's as easy as setting up a switch. 

I loaded it up the first time and the only thing I had to do was modify my previous config, change the interface names, and just throw it back in there. It takes less than an hour.

There's only maintenance if there's an update. It might be down for a few minutes during that time. It takes maybe five to 10 minutes. Even if something goes wrong, it's pretty easy. You just reimage it and reload the safe configuration. It's much easier than other solutions, like Untangle. 

I handled the implementation myself. I did not need the help of third parties. 

The pricing is reasonable. Before I got the 6000, I was on my own devices. They developed a pricing schedule last year. At first, I was worried, however, it's maybe $130 a year and it's very reasonable compared to other solutions. With the 6000, the price is included within the device itself. 

Compared to other solutions, the total cost of ownership is very good. It's not that it is so much cheaper, it's that it fulfils the needs of more people. With the level of support provided, the price is very reasonable. 

I'd advise new users to take the time to read about the device and the software beforehand. Otherwise, you're going to waste a lot of time trying things that you think are going to work. Since it's not necessarily the same thing as, let's say, Untangle, you have to familiarize yourself with the interface and with the system before actually diving in deep.

I would rate the product ten out of ten.

The solution's most valuable features are high availability and the VPN options. Netgate pfSense has the ability to support multiple interfaces and spin up virtual IPs.

What drew me to Netgate pfSense from the beginning is that it's free, open-source software. I wanted the solution for additional control over firewall routing, and there wasn't really anything else on the market that would do that.

Netgate pfSense is very flexible. I like that it can run on enterprise bare metal and Raspberry Pi. Obviously, Netgate has a lot of appliances ranging from extremely small to extremely large.

pfSense Plus is extremely low-cost. Its comparative features include high availability, the ability to tune system variables, and support for hundreds of interfaces.

It would be great for the solution to have better logs. Some of the solution's graphs that show visibility on system performance or session count lack resolution. For example, you may only be able to see the session count by day if you want to look back more than a month.

In contrast, we would want to see the session count fluctuate by an hour or five-minute increments. It would be helpful to be able to query larger data sets, even if you had to break them up into smaller subsets.

I have been using Netgate pfSense for seven years.

The solution's scalability is very poor past 5,000 clients and impossible past 10,000 clients.

I had a very poor experience with the solution's technical support.

Negative

I switched from Netgate pfSense to Fortinet. Scalability and high availability are significantly better with Fortinet. It took me about 10 to 15 hours to set up high availability in Netgate pfSense just because of the way it works with virtual IPs and CARP.

On the other hand, it takes about 15 minutes with Fortinet. It's just a completely different experience. Also, the performance availability for appliances is a thousand times better with some of the higher-end offerings at Fortinet versus the highest-end offerings that Netgate has.

The solution's initial setup is difficult because of the extensive setup it takes to achieve high availability.

In our case, it took us around 40 hours to fully deploy the solution from start to finish.

I think Netgate pfSense's TAC or support is a little expensive, considering how inexpensive everything else is. Netgate's most expensive appliance costs around $5,000. However, an annual subscription to TAC costs around $1,000, which is roughly 20% of what you pay for the hardware. It seems a little excessive.

I would say it's pretty easy to add and configure features to Netgate pfSense. However, if you add features that Netgate does not officially support, you can run into issues with your support contracts. It's easy to add features, but it's extremely difficult to support something that is not an official Netgate plug-in.

We saw the benefits of Netgate pfSense pretty immediately after deploying it. We have been scaling, though. As we got to a very large deployment across different sites, we started to see additional problems, but then we also saw additional value added. Initially, there's a lot of value, which increases over time, but eventually, you hit a wall where it's just not that valuable.

On the surface, it looks like pfSense Plus provides visibility that enables data-driven decisions. Unfortunately, after many back-and-forths with support, they say that it looks like the firewall has done something, but there's nothing in the log. There's no data to support their theories. On the surface, it looks like it should, but we found in practice that it was missing a lot of data that would help us make decisions that we needed to make.

The solution's total cost of ownership is good for what it is. I don't think I would ever use it in an enterprise environment anymore. As a value proposition, it's really good for a small business application or a company with multiple sites that you need to be able to interconnect.

You can set up an entire ecosystem for $ 5,000 to $ 6,000 with top-of-the-line hardware from Netgate. Unfortunately, with our user account, throughput, and bandwidth, we've just outgrown it and can't use it anymore.

We've bought appliances for Netgate pfSense's deployment, and we've also deployed the solution on separate machines. Most recently, we used the appliances.

Technically, we never got Netgate pfSense to a good solid state. For the four to six months we had it in production, it was constantly down and needed at least 20 hours of maintenance a week.

Overall, I rate the solution a six out of ten.

We're primarily using the solution for testing. We're also using it internally at our own site, mostly as a reverse proxy, but also for the speed. Not all firewalls have 2.5 and and ten gig WAN ports.

The format, the layout and the interface are excellent. We really like that it is quite simple to use and straightforward. The quality, in particular, the ones we have is the Netgate unit, is particularly robust in terms of the look and feel as well as their speed and quality.

We appreciate its flexibility. Its usability is great.

We were able to witness positive results from the product pretty much immediately.

Its SD-WAN capabilities are great. The onboard storage is nice for keeping configs and logs, et cetera.

We do get a single pane of glass for management. It's well laid out and provides clear visibility into management features. Everything is easy to find within the menu bars and options. It is all very logical.

We're using the Plus version with Netgate.

pfSense does provide features to help minimize downtime. There's a failover availability, and there are high availability configurations. We don't use that; however, that's good to have if you need it. Having multiple endpoints or configurations on all of the ports is possible. It helps keep up our site and other sites.

With the logging capabilities, the solution provides visibility and enables you to make data-driven decisions. A lot of our clients are smaller, so they are nowhere near the limits of what pfSense can do by any means. 

The ease of changing parameters helps us optimize performance. It's a lot easier than what can be done with competitors, for sure. 

The solution could improve by adding in some sort of user account credentials in the sense of accommodating more levels of users. From what I've found, everybody has basically the same access. 

A formal partnership with some sort of VPN vendor, like OpenVPN, would be nice.

I've been using the solution for a couple of years. 

The stability is very good. there is no lagging or crashing. It's reliable. 

The scalability is good. However, we and our clients aren't too large. 

I've never needed to contact technical support. 

In the past, we have used Fortinet devices. pfSense is definitely easier to configure and use. It doesn't have quite the same feature set. However, that's fine - you don't always need the full feature set. We find that the add-ons that are available are fine. You just have to find them from a third party. 

The initial deployment was easy.

There isn't any maintenance needed beyond updates. The base install probably took ten minutes and to configure it properly takes two to three hours with some internal servers and multiple ISPs. You just need one person to handle the process. 

I'm using pfSense via Netgate devices, which are reasonably priced. The solution seems to be reasonable. It's well-priced for what you get. It's a bit lower than the competition if you are trying to gauge the cost of ownership. And it adapts well to different speeds.

I'm a customer and end-user. 

I'd rate pfSense eight out of ten.

If a person is familiar with firewalls, they'll be fine adopting it. The interface is pretty easy.

I use pfSense to provide IT services for small businesses. They typically have a broadband or fiber connection through a router to the ISP, so they're looking for some additional security. We can get a Netgate appliance with pfSense for a few hundred dollars.

We saw the benefits immediately. I live in Edmonton, and one of my clients is a machine shop in Montreal. We configured the firewall and sent it to the shop with instructions on how to set it up. They set it up, and once it was running, I could remote in and start providing IT services to my client two time zones away.

It can help you prevent data exfiltration from the outside, but you'll always have a problem with employees who want to do bad things. It isn't a completely zero-trust approach. It has logs that will tell you if something seems odd. That requires the owner or IT professional to stay on top of it.   

The stability of the Netgate hardware and pfSense software helps to prevent downtime. At the machine shop in Montreal, we had an older Netgate model running for almost seven years, which we replaced last Christmas. It wasn't failing, but we upgraded it to ensure uptime. We spent about $200 on that device or about a few months of coffee for the office. You can deploy pfSense on your own device, but it gives the client comfort to see an actual device instead of something I cobbled together. 

I don't know if there's a particular dashboard other than the volume of data you are passing through the firewall that we check to ensure it is as expected. All of the businesses we handle are small, so we don't need some of the advanced features, such as VLANs, and I'm not going into them to fiddle with them constantly. If the power is somewhat dodgy, as it is in Montreal, they come back online in the proper configuration.  

One of the main benefits of our use case is pfSense's inclusion of OpenVPN. We can set up a server-client configuration so employees can access the office outside business hours. This enables us to provide secure remote access to their workstations and other devices inside their worksite. OpenVPN is included, so I don't need to purchase an expensive VPN solution with its own client. 

I also value the community on the pfSense website and other forums. If you're trying to set something up, there's invariably someone else who has done it before. It's open source, so the community is massive.

PfSense is quite flexible. You can tune it to meet your needs. If my client has something provisioned to their clients, we can run that through the firewall. We can also set it up so that everything is locked down and all traffic moves through the VPN. Like any other firewall, you can set up rules. I haven't encountered anything that I wanted to do that I couldn't. 

Setting up the VPN is always tricky, but adding features isn't hard overall. OpenVPN is easier to use than any other open-source VPN solution. It does all of the DHCP and DNS forwarding and other firewall tasks out of the box.  

In most of our use cases, the pfSense interface acts like a single pane of glass for me to log in, monitor, and configure. You can use the command line interface, but I use the web interface. I would only use the CLI to review logs because everything is on a text interface rather than a browser window, so it's easier. However, for a business user, the web interface is easier if they don't have any complex needs. 

Our customer's IT operations are optimized to go through the pfSense firewall and OpenVPN. It enables us to get work done without constant callouts from the clients. When we upgrade to a new unit, we give them configuration files to install on their workstations. 

They could improve the VPN wizard to make the configuration easier. I don't know what happened last time, but it was a little fiddly. Adding users isn't difficult, but it's a step that's in a different panel from the configuration of the VPN client itself. You need to create the user on the firewall and then associate that with the VPN. They should make it easier to link the firewall configuration with the VPN client.

I have used pfSense for between five to seven years.

PfSense has always been stable, even in an inhospitable environment. A machine shop is bad for devices because of all the dirt and oil, and I had one that continued running for five years without any complaints.  

I always pick a Netgate device that has sufficient hardware for each of my clients, but if I had to expand suddenly, I know Netgate has a range of devices that would work. However, I do think they focus on small and medium-sized enterprises.

I deploy pfSense on Netgate appliances. It's easy for a typical network engineer with no experience with pfSense. If you know about networking, it's an easy device to set up. Coming from a Cisco background, I found it dead simple to install. I have deployed boxes in under an hour. One person is enough to do it. The maintenance and updates are easy. I've never had an issue with updating and fixing bugs. You can do it all remotely. 

I rate Netgate pfSense nine out of 10. Having a basic understanding of networking concepts, like firewalls, routing, and VPN will help you navigate the pfSense interface. 

We use Netgate pfSense as the next-gen firewall because it has a lot of additional capabilities.

The solution's most valuable features are its ease of use and versatility. You can do anything you want with it. We implemented the solution for better security at better prices.

Netgate pfSense is extremely robust and stable compared to other firewalls.

You can use Netgate pfSense as a very basic firewall or with next-generation capabilities and full monitoring. With the command line and the openness of the platform, you can do a lot of things with the tool.

It is extremely easy to add features to the solution and to configure them. We have extensive monitoring capabilities that we have configured into Netgate pfSense so that we can probably monitor any firewall available. We have also utilized the solution's DNS black holes features.

When configured properly, the solution's data loss prevention capability is absolutely top-notch. We use the solution to monitor and detect users' odd or anomalous behaviors on the network, which are usually malware-related. We also use the tool to protect against various blacklists.

We use Netgate on Amazon and have one of their firewalls. Using pfSense Plus on Amazon EC2 has helped simplify our EC2 network. It has definitely helped us with Amazon and tightening things down there.

With the inclusion of firewall, VPN, and router functionalities, Netgate pfSense's total cost of ownership has been very good. For your infrastructure, you're typically looking at five to seven years. Netgate pfSense is definitely punching above its weight in that sense because it comes at a lower cost.

Based on our experience, it lives that long and longer than what you would expect. The solution's ROI and longevity do shine in that sense.

The solution's internal logging could be improved. However, it does have some external logging capabilities. It would be more problematic if you didn't have a very robust environment. We developed our own internal API about five to six years ago, but I hear all the time on newsgroups that one of the solution's biggest problems is API.

I have been using Netgate pfSense for over 15 years.

I rate the solution a nine out of ten for stability.

Netgate pfSense is a highly scalable solution. I would say there are at least three of us who are fairly proficient with the solution, almost at an expert level. We have a few others who utilize it, but they're limited in what they can do. Most of our clients for Netgate pfSense are small and medium-sized businesses, but we also have some larger businesses.

I rate the solution’s scalability ten out of ten.

The times I've worked with the solution's technical support, they've been excellent.

I rate the solution’s technical support a ten out of ten.

Positive

We are in the managed IT space and constantly deal with numerous, big name firewall vendors. Aside from the cost alone, Netgate pfSense provides a lot of benefits. Even if Netgate were the same price as the rest of the other vendors, I would still prefer to use Netgate just because of its ease of use.

The solution's initial setup is very straightforward. There's even a built-in wizard that will take you from out of the box to basic firewall setup in about 9 steps.

The solution's deployment time depends on the complexity of the environment that you're going into. On average, the deployment takes probably less than a day. We have a team involved in the solution's deployment.

We have seen a return on investment with Netgate pfSense. We've won some bids for firewall replacement jobs based on the cost alone.

I think Netgate pfSense is very fairly priced. I think it's a great way to get people locked in by being a little bit cheaper than many other solutions. Once they see it, they wonder why they would use anything else.

One of the features of pfSense Plus is backup capabilities, which didn't really help us because we had our own backup solution built in for several years. We also keep additional firewalls available if something like a storm comes through so that we can restore the configuration in five to ten minutes without too much trouble.

pfSense Plus doesn't provide a lot of features and benefits, but we use it because we want to see them continuing to develop the solution.

Netgate pfSense gives us a single pane of glass management, but we don't live in the firewall itself. We monitor it from our single pane of glass, which we're pulling about 20 other security stack solutions into as well. We're pulling in a lot of other enterprise-level solutions, including EDR, vulnerability scans, domain filtering, etc.

Since we have a few hundred clients, we have both cloud and on-premises deployments of Netgate pfSense.

Any product requires some care and feeding. It goes back to our monitoring aspect. As a general rule, you have some firmware updates about every six months. You definitely have a few things to maintain here and there in Netgate pfSense, but it's minimal compared to other solutions.

The solution's cost alone is well worth it. I would recommend it for its adaptability to any complex environment with added security features. You can start off by just doing a standard firewall and then grow from there and really expand on its security features. I really can't think of any reasons why you wouldn't use it. Netgate pfSense is pretty much all we use, and we use a lot of different vendors when we go to different places.

Overall, I rate the solution ten out of ten.