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Newgen OmniOMS CCM Suite Reviews

Vendor: Newgen
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    What is Newgen OmniOMS CCM Suite?

    Newgen OmniOMS CCM Suite can be used to create, personalize, and deliver consistent communications across multiple channels. It enables businesses to gain maximum traction from every customer interaction. It allows business users to utilize customer information to create timely and targeted communications. The Newgen Customer Communication Management (CCM) suite can be used for creation and multi-channel delivery of batch, interactive, and on-demand communications.

    Newgen OmniOMS CCM Suite mindshare

    As of October 2025, the mindshare of Newgen OmniOMS CCM Suite in the Customer Communications Management (CCM) category stands at 1.9%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Customer Communications Management (CCM) Market Share Distribution
    ProductMarket Share (%)
    Newgen OmniOMS CCM Suite1.9%
    Quadient Inspire20.0%
    OpenText Communications18.6%
    Other59.5%
    Customer Communications Management (CCM)

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    Learn more about Newgen OmniOMS CCM Suite

    Newgen OmniOMS CCM Suite was previously known as O2MS.

    Newgen OmniOMS CCM Suite customers

    North Carolina Department of Public Safety, Max Bupa, Rak Bank, Bank Dhofar, East West Bank, Coca Cola, First Caribbean International Bank, Wellcare

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    Product Categories

    Product Categories
    Customer Communications Management (CCM)

    Popular Comparisons

    Popular Comparisons
    Quadient Inspire vs Newgen OmniOMS CCM Suite Logo
    Quadient Inspire vs Newgen OmniOMS CCM Suite
    OpenText Communications vs Newgen OmniOMS CCM Suite Logo
    OpenText Communications vs Newgen OmniOMS CCM Suite
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    Newgen OmniOMS CCM Suite reviews

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    Below are alternatives Customer Communications Management (CCM) solutions to explore:
    Quadient Inspire
    • 14 Reviews