Odoo Reviews

We primarily use the solution for customer relationship management, accounting, sales, human resources modules and the basic modules for a company. We deploy it on public cloud.

We have all our information centralized and automated based on finance, accounting, and purchase flows. It is more organized within the company so it has prevented us from struggling with information disseminated in different PCs or computer folders. Through this, we can pull the information from one application containing all the information needed for running our company.

There is no particular feature we find valuable as we find the whole solution valuable because it's an enterprise solution with several modules. It's convenient that we have an all-in-one holistic solution.

Each year they launch a new version, and the user experience is really good. The solution is complete and it has more than 60 modules. You can go to the community and explore more than 400,000 applications from any person that decides to develop the application. So it's a comprehensive community that adds value to the product.

There are some modules, like documents, that can be included in the community edition because they have the most important features in the enterprise edition. Sometimes, there are features that cannot be opened in the community edition and from a user perspective. We would like to have all the modules in the community edition and enjoy all the functionalities.

For example, when we are trying to use a document function for scanning an invoice, we need to buy credits for each invoice, which can get a little bit complicated. Hence, they can simplify the business model for credits related to certain specifications or modules.

We have used the solution for three years and are currently using version 13.

The solution is stable.

The solution is scalable.

It takes between eight hours and a day to deploy the solution.

We implemented the solution in-house, and maximum of staff are required for deployment.

I rate the solution an eight out of ten. The solution is good but can be improved by simplifying the business model for credits related to certain specifications or modules.

We use the solution for many purposes, including HR, CRM, Contact, data management and holidays.

The UI is very user-friendly.

The import of terms and conditions needs more handwork.

I have been using Odoo for two years.

The product is stable.

I rate the solution’s stability a ten out of ten.

20 users are working on the solution.

I rate the solution’s scalability a ten out of ten.

The customer service’s response time and quality could be better.

Neutral

I have experience with SAP. SAP is powerful, but it is complex and expensive for most of the requirements. Odoo is less powerful than SAP but is much more user-friendly.

The initial setup is simple. We started with Software as a Service hosted by Odoo, which runs very easily. When you make any adjustments, they charge for every line of code. This is a disadvantage, but there is no cost once you leave software services hosted on your server.

I rate the product’s pricing a ten out of ten, where one is expensive and ten is cheap.

Overall, I rate the solution an eight out of ten.

I like Odoo because it is an effective and cost-effective solution. It is easy to implement, and in Egypt, where I work, it is great because it relies on our current resources. Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources.

Odoo has room for improvement in industry-specific features. Currently, customization often relies on hiring a system integrator or buying additional add-ons. It would be beneficial if Odoo could develop more built-in features tailored to specific industries, reducing the need for extensive customization. This would enrich the overall offering and make it more versatile for businesses.

I have been using Odoo for a few years.

I would rate Odoo's scalability at an eight out of ten. It is highly scalable and a good solution for small to medium-sized enterprises. In my company, approximately 11 users are using Odoo daily.

I would rate the easiness of the initial setup as a six out of ten. Deployment took a few days. Maintenance only requires one person who follows up with us. We use a WhatsApp group to open tickets, and they take care of fixing whatever is needed.

I have seen a quick return on investment with Odoo. Typically, results are noticeable within a year of internal investment.

Odoo's pricing is average.

Overall, I would rate Odoo an eight out of ten. It is the best solution for our current needs.

I am a consultant providing Odoo for my clients. I help my clients automate workflows. They have workloads that are hard-coded, so we need to go beyond the limitations and start connecting all those through APIs with an automation engine.

Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases. 

Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code.

I have implemented Odoo for my clients for the last four years. 

I rate Odoo eight out of 10 for stability.

I rate Odoo eight out of 10 for scalability.

I rate Odoo support six out of 10. This is another area where Odoo can improve. They lack services. 

Neutral

Deploying Odoo is straightforward. You can deploy it on a private cloud or on-premises. 

Odoo is an affordable ERP solution for small and medium-sized businesses that can't afford more expensive commercial products. 

I rate Odoo eight out of 10. It's an excellent platform that offers a great balance of cost and benefit.  I recommend finding a reputable partner to implement Odoo. If you try to skimp on consultants, they may perform a faulty implementation that requires you to start from scratch. This happened with many of our clients before they came to us. It will end up costing you more in the end. 

We are using it for stock, manufacturing, sales, and CRM.

We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features. 

So some of the things we are struggling with are privacy and dividing rules, data access between people, the hierarchy of people, and things like that.

Moreover, the performance can be slightly improved for the customization interface.

We just migrated one year back. We started using it in the last six months. Odoo is very big, and we are using only a small subset of that.

It's stable for our usage because our usage is not too high.

I would rate it nine out of ten. Only once have we seen some issues in the last six months.

Our usage is pretty simple, so we don't need that kind of scalability. However, I know that big companies like Toyota use it, so I think it should be scalable.

There are around 15 right now because we are piloting it. I would rate the scalability a seven out of ten. 

There is some third party helping us with some support.

It was not hard. The deployment process took about three months. We had discussions about what to use and how to use it, and there was some alignment that needed to be done. Finally, we had to get our data into it and begin using it, which took that much time.

We are happy with the solution. I would rate it an eight out of ten. There are still some things like data room privacy, access, and hierarchy that are taking time.

The most valuable feature of Odoo is its payroll localization. Odoo is open software, and we are successfully running its payroll coding. Employees who join the firm can use Odoo for their end-of-service benefits and leave salary. I like Odoo's localization and integration. Whenever we test one module, it's already integrated with everything else. For example, if you are considering a purchase, Odoo also automatically reflects your procurement operations and sales.

Odoo does not provide integration with other third-party apps like Shopify.

I rate Odoo a seven to eight out of ten for stability.

I rate Odoo a seven to eight out of ten for scalability. Odoo is used by big companies like Etisalat, which has around ten thousand to twenty thousand employees. Since Odoo is an online product, it is also used by many SMEs in the UAE.

We have already contacted Odoo's customer support, who gave all the replies immediately on a ticketing basis. If the issue is big, they will forward it to their backend team. We can contact their customer support through call, chat or email. So, I'm really satisfied with their customer support.

Odoo is built according to European standards, and they have open user localization.

Overall, I rate Odoo an eight and a half out of ten.

We are using Odoo for our business ERP. We use many modules, such as HR, time tracking, POS, Sales, and admin.

The most valuable feature of Odoo is the integration it provides and the many modules available.

The price of the solution could be reduced to improve the overall offering.

I have been using Odoo for approximately two years.

The solution is stable.

We have approximately 12 people using the solution in my organization. We might use the solution in the future depending on the use cases.

Odoo is scalable.

The online community that is available sometimes does not have the answer to our issue. Additionally, we have a technical person that gives us assistance.

The initial setup of Odoo is easy. The full deployment took approximately two months.

We did the deployment of the solution with one engineer that was in-house. Additionally, we used a technical person to assist us with the process.

The price of the solution depends on the use case. However, it can be expensive and we are paying annually.

I would recommend this solution to others.

I rate Odoo an eight out of ten.

As an end user of Odoo, I can efficiently complete tasks and requests, such as managing inventory, submitting leave requests, and searching for information.

The most valuable feature of Odoo is the fingerprint feature. The feature allows for quick and seamless sign-in and sign-out when departing from the workplace within a specific area. This is the smoothest use of Odoo and its best advantage.

The cost of the solution can be improved.

I have been using the solution for two years.

The solution is very stable. I give the stability a ten out of ten.

We simply send a request ticket to Odoo on behalf of the person who is having an issue with their device. 

We pay for a three-year license. The cost is expensive but cheaper than some other competitors.

I give the solution a ten out of ten.

We have 500 people using the solution.

I recommend the solution to others.

We deploy it for CRM projects. We use it for some project management and share purchasing. 

The solution is easy to use. 

Odoo cannot be scaled beyond the scope. If you want to go deeply, you have to be confident enough to do some development on it, and it will take much more time to deliver the project. 

The authorization management needs to be improved. 

I have been using this solution for about 10 years. 

I would rate the stability as an eight out of ten. 

It's scalable within the scope of the solution. There are about 40 users of this solution in my organization. 

It took between one to three months to deploy the solution. 

We use it as a community solution, and develop the rest on our side. 

I recommend Odoo for small or medium companies. I rate it as an eight out of ten for small or medium companies, but I would drop it to a four or five for big companies. 

We use Odoo's CRM module to manage all our customers' appliances and the business that we are working on. Previously, we used the HR module. Only the 12 members of the sales team use Odoo.

Odoo is user-friendly. It's the first solution we tried, so we find it easy to use. 

Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics.

I have been using Odoo for about two or three years.

Odoo is stable. 

I believe Odoo is scalable. We don't use all of the modules.

I rate Odoo support seven out of 10. We didn't have local support in the beginning, but I saw an ad recently seeking partners here in Argentina, so maybe they have local support now. We don't need tech support often, but I believe their support is based in Finland, so the response time is delayed because of the time difference. 

Neutral

Setting up Odoo is easy. Though I didn't do it, my team told me that it was straightforward. It requires two IT people to maintain. 

I rate Odoo seven out of 10. Compared to Salesforce, it's maybe a four or five, but it's okay for our purposes. If you plan to implement Odoo, you should take the time to learn the features. For example, we needed more time to set up the reporting module.