Odoo Reviews

I use Odoo primarily as our ERP system within my organization. It serves as a comprehensive solution that meets a wide range of our business needs. Odoo's capabilities extend to areas such as accounting, inventory management, sales and CRM, human resources, and more.

I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo.

There is room for improvement in Odoo, especially in enhancing its reporting capabilities. More robust and versatile reporting options would make the system even more efficient and user-friendly.

I have been using Odoo for six years.

The solution is stable once it is fully deployed and live. There might be some issues during the initial trial and configuration phases, but after deployment, it operates smoothly. Updates are infrequent (annually), contributing to its stability.

The solution is somewhat limited in scalability in certain cases, but it has the potential for more scalability. The clients working with the solution are primarily medium-sized businesses. It may not be the best fit for smaller or larger enterprises.

The technical support is good. I would rate it as a six out of ten. To enhance support, the support team should have a strong understanding of the system's technical aspects, enabling them to offer quick and personalized assistance to users.

Before Odoo, I had experience working with similar tools such as Microsoft Dynamics, specifically Microsoft Dynamics AX, and NetSci. These tools are often considered more cost-effective for small and medium organizations. For example, Microsoft Dynamics AX can be quite expensive in terms of licensing and support, and deployments can be complex and time-consuming. Additionally, there is a new solution called Microsoft Dynamics Integration Center, which encompasses financial and CRM modules.

The installation of Odoo itself is relatively easy, but the configuration can be a bit challenging. It often requires some adjustments to align with the specific needs and utilities of an organization, whether it is for internal use or a customer's deployment. This feedback on the installation process is consistent across various scenarios. The installation typically doesn't take much time, usually around two weeks. However, the configuration phase can vary significantly, depending on the specific needs of the organization. Factors like financial integrations, tax modules, and other customizations influence the duration of the deployment. It is highly dependent on the organization's requirements and how they choose to set up their Odoo system. The number of people needed to deploy an Odoo solution varies and depends on factors like the company's size and specific requirements. It is primarily determined by the complexity of the project and the scope of customization. For customers with minimal requirements, especially those focused on financial aspects, deploying a basic system may not demand many resources. They might opt for the free version, involving an architect, a database administrator, and a few developers. In contrast, a full ERP deployment typically requires more extensive engagement and a larger team. Maintaining Odoo is generally straightforward, with a major focus on database backup and overall system backup processes, making it a relatively easy task. Cloud-based subscriptions are increasingly favored for their convenience, while those without cloud subscriptions can still use on-premise solutions with authentication servers. The choice between these options varies, but cloud subscriptions are gaining popularity.

For Odoo, licensing options are flexible. Clients can choose to pay for licenses on a monthly or yearly basis. Some clients opt for monthly licensing for specific project-based needs, while others prefer annual payments for the core modules. The pricing is primarily based on the license itself, without additional costs for deployment, configuration, support, maintenance, and other extras, which can be discussed separately.

My advice for those considering Odoo is that it is an excellent choice for small and medium businesses as it provides comprehensive business management capabilities, easy usability, and robust reporting. However, larger enterprises with more complex needs and a higher budget might want to explore other solutions from providers like Oracle, SAP, or Dynamics, depending on their specific requirements. The choice should align with the organization's size and needs. Overall, I would rate it as a five out of ten.

Odoo is very powerful in terms of accounting.

Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast. The forecast in sales, purchases, and inventory really helps the decision-making for sales and purchases. Both sales/purchase and inventory forecasts are helpful.

On the other hand, the accounting analytic packs are the most powerful feature in the non-manufacturing sector. They can create lots of account information without creating separate master data. In contrast to SAP, they use cost centers, but the cost center is centralized and can only do so much.

Odoo’s asset management, supply chain, and advanced manufacturing should be improved. We need to customize the budgeting every time. Many companies need budgeting modules, and Odoo doesn't provide a powerful budgeting module. So we ended up creating the asset management, the budgeting, and the other adjustment for supply chains and advanced manufacturing.

A new budgeting feature is necessary because it can span across different industries. On the other hand, the most valuable thing Odoo can do is pay more attention to its partnership and everything that follows, considering the tough competition.

Unlike the other system we also use, we must compete with other Odoo vendors. There is one system principal we've been partnering with aside from Odoo that is very keen on maintaining good relationships with their implementation partners and locking clients into one particular partner. If the other partner has the solution, collaboration occurs rather than competition. I think Odoo should head towards that direction. 

I have been using Odoo for maybe one or two years, but my company has worked with it for five or more years.

Odoo is quite a stable solution.

I rate Odoo a seven or eight out of ten for stability.

The solution’s scalability is quite high, considering its cheap user license pricing and the ability to merge and consolidate other companies in one place.

The solution is mostly used by mid-sized companies wanting to expand to the enterprise level. Odoo, with its low cost, is the most suitable tool for them.

I rate Odoo a six out of ten for scalability.

Odoo's initial setup depends on the complexity of the client and the company. It can be very simple or very complicated.

On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten.

Odoo's deployment type depends on the country and the cloud literacy in that area. In Southeast Asia, cloud literacy is low. Some firmly believe that on-premise is the best solution, and others use the cloud because they don't want to handle it.

Overall, I rate Odoo a seven out of ten.

I use Odoo for one of my clients based in Tunisia. I choose Odoo for my client since it is easier than SIP, in my opinion.

Odoo is used for managing businesses, like purchasing or making a product, and for other related activities.

Of the modules offered by Odoo and many of them are free, while some need to be paid for use. It is interesting to me that Odoo offers free modules, especially more than SIP.

I use Odoo on my mobile, along with its API model. Odoo provides their apps on mobile, but it is not good enough, especially for my clients. I need to build other apps using other technologies. I use Flutter for Android and iOS, but I still use Odoo for its API model. Odoo needs to improve its mobile application.

I have been using Odoo for two years. I am using Odoo Version 13. I am a user of the solution.

Until now, Odoo has been stable, but I did face trouble when I tried to upgrade to Odoo Version 14. The trouble I faced during the upgrading phase may be because of a wrong step in Odoo's setup phase. I think it's very difficult for me now to update the version of Odoo.

Almost 50 people in my company use Odoo.

My clients have contacted Odoo's technical support.

The solution is deployed on my server.

Odoo's setup phase is easy.

Odoo is an open-source tool. I don't have to pay for it. We use Odoo's community version, which is stable and runs well. We don't use Odoo's pro version.

I recommend the solution to those planning to use it.

Odoo's stability is sometimes good, and sometimes it is not good. At times Odoo is down when bombarded with many requests, but it is a good product when considering the fact that it is a free-source solution.

Overall, I rate the solution an eight out of ten.

I work in the legal industry and use Odoo to communicate between the legal, finance, and sales departments.

The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization.

The solution's reporting could be improved.

I have been using Odoo for six years.

I rate Odoo a seven out of ten for stability.

I don't know if the solution can be scalable for bigger organizations, but it is scalable with regard to modules.

Odoo provides great technical support.

Positive

The solution’s initial setup is easy.

The solution's deployment involves installing the software, doing some environmental changes, and customizations, which may take weeks if we have to make a lot of changes.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten.

Overall, I rate Odoo an eight out of ten.

I use Odoo in my company since it is easy to use and learn. Our company's employees have no complaints about the product since they received training to use it. In general, it is not a complicated software to use. Though the product was an ERP solution earlier, it is now useful as an ERP and CRM tool.

The software cannot contribute to decision-making, and it becomes an area where Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings.

There are areas in the solution that require improvement. My company moved to Odoo to use it as our main cloud application and system software. It is easy to use and easy to reach out to the configuration system. The stability of the product is an area of concern where improvements are required.

I have been using Odoo for four to five years.

Stability-wise, I rate the solution a seven to eight out of ten.

It is a scalable solution.

About 15 employees in my company use the solution.

Though there are plans to increase the use of the solution in our company, I need feedback on the product from my company and the country in which I operate, because of which I am plainly using the software at the current stage.

Though there is technical support from Odoo, I need to ask our company's account manager to grant me access to contact Odoo's support team.

The product's initial setup phase was easy.

The solution is deployed on the cloud.

The solution can be deployed in three months maximum.

The installation part of the solution was managed in our company with the help of a consultant.

There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country.

Odoo can be useful for small websites carrying out campaigns involving ten to fifty or a maximum of a hundred people. It is a solid platform, but you should move to another solution in case the number of users crosses the limit of a hundred.

It can cover sites in terms of sales processes, projects, and the point of sale. The product also helps users manage the areas of inventory and purchase. The tool provides a proper vision for a small company.

I rate the overall solution a seven out of ten.

We are an accounting company that collaborates with small and medium-sized businesses, offering our expertise and consulting services to analyze their business models and information. This analysis helps in making IT changes and transformations aligned with their business plans. There are several reasons why we recommend companies adopt web-based solutions.

One of these reasons is the cost savings achieved by eliminating the need to invest in hardware infrastructure. The second reason is the avoidance of the necessity to hire system experts. Lastly, because the installations are not reliant on our hardware, the state of our infrastructure becomes inconsequential. As long as our PC is operational, regardless of the operating system it runs, and as long as we can open a browser, we can access Odoo. Similar to how CMS systems work for platforms like Webex, Odoo functions as an ERP accessible through a browser, much like Amazon and Ali Express. Odoo ensures continuous communication between accounting and the warehouse, facilitating swift and efficient communication that doesn't consume excessive time.

There are three valuable features of Odoo: a browser-based user experience, the elimination of the need for system experts, and cost savings due to not requiring hardware.

The licensing cost is also significantly lower and can be adjusted based on the number of users we possess.

Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times.

The range of choices and functionalities has space for enhancement. For instance, Odoo currently only accommodates one barcode per item. However, in reality, if an item is being exported from China to Europe and then from Europe to the United States, that item can have multiple barcodes.

Odoo operates in a distinct manner compared to traditional ERPs. It involves utilizing modules that can be developed by third-party partners like ourselves, which can then be placed on the Odoo marketplace. Numerous functionalities within Odoo have room for enhancement, a progression I'm confident will occur due to its recent entry into the ERP market when contrasted with the classic ERPs dating back to the 1980s. This is the reason why certain features they offer are comparatively less extensive than those found in the classical ERPs.

I am currently using Odoo.

Odoo is consistently available online. The only stability concern our clients might encounter is in cases where they experience local power problems and lack a backup generator to support their operations. Organizations that utilize laptops and UPS, for example, do not face any stability issues.

Odoo is highly scalable.

I would rate the initial setup of Odoo a five out of ten. The deployment never takes less than one week. To input all of our company information into Odoo, requires extensive planning over several months, if not years, depending on the scale of the operation. Following that, there's a process of extracting data from the ERP for testing, creating training materials for the staff, conducting tests once again, and finally deploying the system. For instance, consider a small company consisting of thirteen individuals who have recently graduated from high school and are aiming to initiate a car service. In their case, they can have the system up and running in a matter of hours, similar to other ERP systems.

To commence the invoicing process, we must input all our sales items along with their names, followed by the corresponding barcodes and prices into our warehouse management system. Additionally, we need to enter both our incoming costs and profit margins.

We pay based on the number of users and the amount of data, which results in a lower cost.

I would rate the price as a one out of ten, with ten being the most expensive.

I would rate Odoo eight out of ten. My primary concern is the necessity to depend on third-party developers for modules, as we are uncertain about their long-term objectives and reliability.

For small and medium businesses, it is advisable to wait for Odoo to align with the features offered by classic ERPs, instead of investing millions in infrastructure.

For companies undergoing a transformation, the decision to use Odoo is not merely based on the potentially time-consuming nature of the deployment. Instead, it revolves around the consideration of long-term costs and benefits. This is because Odoo eliminates expenses related to hardware, software, and human support.

Odoo does have some questionable aspects. Although they are performing admirably in their field, they do have third-party modules. This setup is quite similar to CMS systems, where third parties contribute additional modules. Odoo doesn't develop many of these extensions themselves; instead, they depend on their partners for that.

We've never had issues requiring the use of Odoo's technical support. If we conduct thorough research and prepare well-formulated questions for the vendors in advance, we will have a clear understanding of what we're dealing with. So, sometimes, if there is a known bug, it might not have been deployed in the system yet. Alternatively, it could be a lack of functionality, which we can suggest as an improvement, or it might involve a third-party developer. In such cases, we might express a need for a particular feature or tool and then await the release of a new software version. It's not necessarily a problem with the platform itself; rather, it's often about missing features. However, it's important to note that Odoo is continuously growing and improving. They are expanding and enhancing their offerings every day.

I use Odoo for manufacturing, inventory, accounting, and CRM purposes.

The flexibility and pricing of Odoo make it valuable. It's inexpensive, can be hosted on a variety of platforms, and has a wide range of use cases. Overall, I find Odoo to be a fantastic product.

The nice thing about Odoo is because it's an open-source tool, you can create, it's very sensible. The user community is very extensive all over the world, and they create a variety of modules and add-ons and plugins and everything. So it's continually improving. Some of the issues that have had problems in the past have been improved.

There is room for improvement in Odoo's technical support.

Other than that, there's always room for improvement because the developers are always complaining about something, as is the user community. 

I personally don't have anything that I can think of, but there's a lot of feedback in the community. They're very vocal. They have an annual conference in Belgium where developers give feedback directly to Odoo. That's a cool thing about Odoo. Unlike other solutions like Oracle, Microsoft Dynamics, Sage, NetSuite, etc., Odoo has a developer community that is actually using it and is closely tied to the company. 

There's a strong feedback loop between the developers using it in companies and Odoo corporate, which wants to improve the features. So it has a faster iteration compared to competitors like NetSuite or Microsoft Dynamics.

I've been using Odoo since 2019, and I continue to use it.

It's stable, and I would rate it a nine out of ten. There's always room for improvement. 

I would give the scalability a nine out of ten. It's highly scalable because it runs on a database that allows for easy expansion.

As a consultant, the companies I've worked with have had an average of 50 to 700 users using Odoo. 

My experience with their technical support has been average.

Neutral

The initial setup is difficult. Odoo is modular, and although they pitch it to small, emerging, and substantial businesses, it's not as straightforward as they claim. We even implemented it for IBM, so it's used by large enterprises as well. 

But, the typical company using Odoo has around 10 to 1,000 employees. With the majority falling between 10 to 500 employees. It's the most popular installation for Odoo. Although Odoo is presented as a straightforward solution where you can simply give them a credit card and deploy it on their website, the reality is different. There are a lot of pitfalls that can arise if you attempt to implement it on your own. Therefore, it's considered best practice to hire an experienced implementation consultant. 

Even companies with strong IT departments often struggle with the unique configuration of Odoo. This advice applies to other ERP systems like NetSuite, Dynamics, Oracle, and SAP as well. It's crucial to seek consultation for successful implementation.

Moreover, Odoo can be deployed on either, but mostly it's deployed on the cloud.

A typical implementation from start to finish takes at least three to six months. 

Odoo is cheap compared to competitors like NetSuite, Oracle, and SAP. You can check the actual pricing per module and per user on odo.com/pricing.

My advice is to get an implementation consultant instead of trying to figure it out on your own. 

While Odoo may appear user-friendly and plug-and-play, it's actually quite complex. Starting with financial accounting is essential. 

Although Odoo offers modules for CRM, manufacturing, and inventory management that can be integrated with other systems, it's crucial to prioritize financial accounting as the foundation. Following a specific workflow, I recommend focusing on manufacturing and inventory management next and finally incorporating the CRM piece. This workflow ensures an effective implementation. Without accounting as the base, your implementation is likely to fail. 

To maximize the benefits of Odoo, aim to establish a comprehensive order-to-cash and procure-to-pay workflow.

Overall, I would rate the solution an eight out of ten. 

I use it for my company and for my customers. So, I used the solution for a project in the USA and later for a retailer. The solution is used as an ERP tool.

The way the solution deals with POS, inventories, sales, and procurement are some of the features of the solution.

The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform.

Also, we have a very strong Bitnami platform, and we need integration with Odoo. In the future, I would like Oddo to consider an omnichannel API integration with Bitnami's local platform.

I have experience with Odoo for three or four years. Also, I don't know the version. I am a customer of the solution.

The product is stable.

My customers are mostly SMEs.

The product is scalable. I rate the scalability an eight out of ten.

The technical support is good. I rate the technical support a seven out of ten.

Neutral

The deployment is complex because we need so many customizations to fit our business. Also, it affects the solution's cost. Since it requires a complicated effort, we deploy it.

For the implementation, three stages are followed in the first phase. For its implementation, we follow a book and apply the standard deployment procedures mentioned in it. Then, we work to set up the plans and goals before doing the customization. After that, we work out a plan to implement and deploy the solution. Four to five people are required to carry out the deployment procedure. So, we usually help your customers to implement it.

The solution's pricing should have been lower. So, Odoo should consider reducing it by another twenty percent. Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support.

Overall, I rate the solution an eight out of ten.

We use Odoo for warehouse development, production, IT, administration, and human resources. Every department in our company uses Odoo. 

Odoo is open source, so we can develop it and adjust it to our requirements. It's easy to work with. 

Odoo could be better integrated with our warehouse management system. 

I have used Odoo for 10 years. 

I rate Odoo eight out of 10 for stability.

Odoo is scalable. We've used it for about 10 years with no problems. Our company has about 200 users. 

i consulted the forums a few times in the first year when I was still learning to use Odoo. 

We previously used SAP, but we switched Odoo because it's open source. 

It wasn't easy to deploy Odoo initially. It took me a long time when I first installed it, but it has gotten easier over the past 10 years. The basic installation took me about a week because I had to learn how to use the solution. Now, I can deploy Odoo in 10 minutes.  

We pay an annual license.

I rate Odoo eight out of 10. I recommend Odoo if you want to improve and develop IT and other services at your company. Odoo is a complete solution.

We are a partner of Odoo in Venezuela. We implement Odoo for our clients, and we also use it in our own company. We use Odoo to handle all the administrative processes in the business. We use the helpdesk module to take care of our customers' needs and support their needs. We can also control all the work that we have with them, what we are waiting for, what is open, and what we have to close on priority due to an emergency.

We use the project module for the implementation process. We prepare the steps of the implementation. We also use other modules. We use, for example, CRM for the relationship with our customers and the business that has been brought for the implementation of the tool. We also work with production or manufacturing companies to implement Odoo.

We are working on version 15, but we are coming from version 13.

I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way. It's user-friendly. The information that I have is secure and stable across all the modules. It offers everything we need for the business in one system. Everything is integrated, and there is consistency.

It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them. I will recommend keeping a version for two or three years, releasing minor changes, and then launching a new version with all the features. The release duration should be a little bit longer. The development teams should adapt quickly to these continuous changes.

I've been using Odoo for three years.

It's very stable. We didn't have any technical issues with it. We didn't have any technical issues in the cloud. We didn't have shutdowns or any issues with losing data. It's very stable. I'd rate it a nine out of ten in terms of stability.

It's easy to scale. It scales very well. We can start with two or three modules and then integrate more modules in an easy way. It's highly scalable. I'd rate it an eight out of ten in terms of scalability.

In our company, we have 35 users because we use Odoo for our core system, and our customers have more than a thousand users.

As a partner, we have a direct way to interact with Odoo, but we have customers who have used Odoo's customer service, and they received answers very fast. I'd rate their support a seven out of ten. It's good, but it can be improved.

Positive

We came from SAP in Venezuela. We used to implement SAP, but SAP left the country due to issues in Venezuela. We started looking for an ERP to help us in our business, which is to implement ERPs. 

We are a partner of Odoo in Venezuela, and we implement Odoo for our clients. It's easy to implement. Once you understand the relationship between different modules, you can set it up in a short period of time. I'd rate it an eight out of ten in terms of the ease of the setup.

All of our customers currently are on the cloud. Its implementation duration varies. We do the presentation for two months, and then we have the implementation for nine months to twelve months. It depends on the number of modules and the complexity of the customer. We have some customers who don't know their processes very well, so we have to spend a lot of time with them at the beginning to discuss their processes and their data before we start to implement it. On average, in four or five months, you can set up and start taking advantage of the fully implemented system.

The number of people required for implementation varies, but generally, it doesn't require more than five people. Usually, there are one or two functional consultants and a project leader. There may be one or two developers for localization and other things. 

We have seen an ROI. We have the opportunity to see how our customers receive a return on this investment. They have improved and standardized a lot of processes. They changed manual work to automated work.

Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs.

We have to split the cost of the solution into two parts. The first one is the license cost from Odoo, which is a subscription method, and then there is the project pricing, which is a one-time cost for setting up and implementing the system. The license is a subscription for which you pay annually.

We evaluated Dynamics and a few others. In the end, we decided based on the price, the business solution, and how easy it was to learn how to work with it.

While implementing any ERP, not just Odoo, you have to know your processes very well. You need to know your processes before you start to implement any ERP. You need to know what you are going to set up. If you don't know what you need, you are going to have problems.

Overall, I'd rate Odoo an eight out of ten.