Odoo Reviews

We are a partner of Odoo in Venezuela. We implement Odoo for our clients, and we also use it in our own company. We use Odoo to handle all the administrative processes in the business. We use the helpdesk module to take care of our customers' needs and support their needs. We can also control all the work that we have with them, what we are waiting for, what is open, and what we have to close on priority due to an emergency.

We use the project module for the implementation process. We prepare the steps of the implementation. We also use other modules. We use, for example, CRM for the relationship with our customers and the business that has been brought for the implementation of the tool. We also work with production or manufacturing companies to implement Odoo.

We are working on version 15, but we are coming from version 13.

I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way. It's user-friendly. The information that I have is secure and stable across all the modules. It offers everything we need for the business in one system. Everything is integrated, and there is consistency.

It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them. I will recommend keeping a version for two or three years, releasing minor changes, and then launching a new version with all the features. The release duration should be a little bit longer. The development teams should adapt quickly to these continuous changes.

I've been using Odoo for three years.

It's very stable. We didn't have any technical issues with it. We didn't have any technical issues in the cloud. We didn't have shutdowns or any issues with losing data. It's very stable. I'd rate it a nine out of ten in terms of stability.

It's easy to scale. It scales very well. We can start with two or three modules and then integrate more modules in an easy way. It's highly scalable. I'd rate it an eight out of ten in terms of scalability.

In our company, we have 35 users because we use Odoo for our core system, and our customers have more than a thousand users.

As a partner, we have a direct way to interact with Odoo, but we have customers who have used Odoo's customer service, and they received answers very fast. I'd rate their support a seven out of ten. It's good, but it can be improved.

Positive

We came from SAP in Venezuela. We used to implement SAP, but SAP left the country due to issues in Venezuela. We started looking for an ERP to help us in our business, which is to implement ERPs. 

We are a partner of Odoo in Venezuela, and we implement Odoo for our clients. It's easy to implement. Once you understand the relationship between different modules, you can set it up in a short period of time. I'd rate it an eight out of ten in terms of the ease of the setup.

All of our customers currently are on the cloud. Its implementation duration varies. We do the presentation for two months, and then we have the implementation for nine months to twelve months. It depends on the number of modules and the complexity of the customer. We have some customers who don't know their processes very well, so we have to spend a lot of time with them at the beginning to discuss their processes and their data before we start to implement it. On average, in four or five months, you can set up and start taking advantage of the fully implemented system.

The number of people required for implementation varies, but generally, it doesn't require more than five people. Usually, there are one or two functional consultants and a project leader. There may be one or two developers for localization and other things. 

We have seen an ROI. We have the opportunity to see how our customers receive a return on this investment. They have improved and standardized a lot of processes. They changed manual work to automated work.

Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs.

We have to split the cost of the solution into two parts. The first one is the license cost from Odoo, which is a subscription method, and then there is the project pricing, which is a one-time cost for setting up and implementing the system. The license is a subscription for which you pay annually.

We evaluated Dynamics and a few others. In the end, we decided based on the price, the business solution, and how easy it was to learn how to work with it.

While implementing any ERP, not just Odoo, you have to know your processes very well. You need to know your processes before you start to implement any ERP. You need to know what you are going to set up. If you don't know what you need, you are going to have problems.

Overall, I'd rate Odoo an eight out of ten.

We have customized it. Our developer team customized it to cater to our use cases. I use Salesforce in the user portal. So, I primarily use Odoo for its CRM capabilities.

So primarily CRM and HR for my team.

We use it for lead generation and customer/user creation, basically as a basic CRM alongside our in-house product.

We use the HR module and the general module for document upload.

The reporting and the interface could definitely be better.

Also, improved integration with other systems would be a huge benefit.

I have been using this solution for five years. 

The stability is good. I would rate the stability a nine out of ten.

The scalability is very good. There are over 100+ end users in our company.

If I compare it to Microsoft CRM because I'm using Microsoft, it has a very nice interface.

Interface makes it easy to build a pipeline or to complete another thing. And it has a workflow for activities and tasks.

For this moment, I actually prefer Odoo for the customization. Moreover, because it is open source and easy to customize. 

The setup is simple. 

Our deploying team took care of it. It took a few hours to deploy. 

And if there are major updates, it might take a day to roll out. 

Overall, I would rate the solution an eight out of ten. I definitely recommend using this solution. 

Establishing the implementation relationship poses no challenges for us. We possess independent implementation capability, customizing the platform to meet client requirements. Our role involves both consultation and customization. Additionally, for private hosting, we offer cloud hosting support.

What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly.                 

I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment.

Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals.

I have experience with Odoo. 

Currently, I would say, though I'm not very familiar with all the details, we haven't encountered any scalability issues. I would rate it around eight or nine. While it may not be as scalable as SAP, I hesitate to give a definitive rating without complete clarity. Nevertheless, so far, there have been no scalability issues. 

We haven't needed any technical support. We are fully capable of handling any challenges ourselves and have never reached out to the support team for assistance.

It is very easy to setup.It varies based on client requirements. Odoo offers a fast solution, especially for clients opting for the subscription model, providing access to the latest features. Some clients prefer the community edition, a newer version of Odoo available without licensing fees. In this case, they need to host it themselves. We accommodate both options based on the client's needs. While not all features are available in the community edition, we ensure it meets the client's requirements.

I would rate this product on pricing as a six. If it is a SaaS solution, it is fixed. It is reasonably expensive.

On a scale of one to ten, with one being the worst and ten being the best, I would rate it an eight. In fact, one of the clients provided excellent feedback. They went live about one and a half years ago, having transitioned from a different ERP system to Odoo. The CEO sent a message expressing satisfaction with the lightning speed and the ability to access reports on a mobile device. It was very impressive and interesting for them.

Odoo is very powerful in terms of accounting.

Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast. The forecast in sales, purchases, and inventory really helps the decision-making for sales and purchases. Both sales/purchase and inventory forecasts are helpful.

On the other hand, the accounting analytic packs are the most powerful feature in the non-manufacturing sector. They can create lots of account information without creating separate master data. In contrast to SAP, they use cost centers, but the cost center is centralized and can only do so much.

Odoo’s asset management, supply chain, and advanced manufacturing should be improved. We need to customize the budgeting every time. Many companies need budgeting modules, and Odoo doesn't provide a powerful budgeting module. So we ended up creating the asset management, the budgeting, and the other adjustment for supply chains and advanced manufacturing.

A new budgeting feature is necessary because it can span across different industries. On the other hand, the most valuable thing Odoo can do is pay more attention to its partnership and everything that follows, considering the tough competition.

Unlike the other system we also use, we must compete with other Odoo vendors. There is one system principal we've been partnering with aside from Odoo that is very keen on maintaining good relationships with their implementation partners and locking clients into one particular partner. If the other partner has the solution, collaboration occurs rather than competition. I think Odoo should head towards that direction. 

I have been using Odoo for maybe one or two years, but my company has worked with it for five or more years.

Odoo is quite a stable solution.

I rate Odoo a seven or eight out of ten for stability.

The solution’s scalability is quite high, considering its cheap user license pricing and the ability to merge and consolidate other companies in one place.

The solution is mostly used by mid-sized companies wanting to expand to the enterprise level. Odoo, with its low cost, is the most suitable tool for them.

I rate Odoo a six out of ten for scalability.

Odoo's initial setup depends on the complexity of the client and the company. It can be very simple or very complicated.

On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten.

Odoo's deployment type depends on the country and the cloud literacy in that area. In Southeast Asia, cloud literacy is low. Some firmly believe that on-premise is the best solution, and others use the cloud because they don't want to handle it.

Overall, I rate Odoo a seven out of ten.

I use it for my company and for my customers. So, I used the solution for a project in the USA and later for a retailer. The solution is used as an ERP tool.

The way the solution deals with POS, inventories, sales, and procurement are some of the features of the solution.

The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform.

Also, we have a very strong Bitnami platform, and we need integration with Odoo. In the future, I would like Oddo to consider an omnichannel API integration with Bitnami's local platform.

I have experience with Odoo for three or four years. Also, I don't know the version. I am a customer of the solution.

The product is stable.

My customers are mostly SMEs.

The product is scalable. I rate the scalability an eight out of ten.

The technical support is good. I rate the technical support a seven out of ten.

Neutral

The deployment is complex because we need so many customizations to fit our business. Also, it affects the solution's cost. Since it requires a complicated effort, we deploy it.

For the implementation, three stages are followed in the first phase. For its implementation, we follow a book and apply the standard deployment procedures mentioned in it. Then, we work to set up the plans and goals before doing the customization. After that, we work out a plan to implement and deploy the solution. Four to five people are required to carry out the deployment procedure. So, we usually help your customers to implement it.

The solution's pricing should have been lower. So, Odoo should consider reducing it by another twenty percent. Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support.

Overall, I rate the solution an eight out of ten.

They could thoroughly study the market dynamics of different regions and connecting areas. Although businesses recognize the value of ERPs and are willing to invest, the challenge lies in bridging the understanding gap between technology and business analytics. Odoo could address this particular area.

We have been using Odoo for six years.

It is a stable platform.

The product is scalable but needs more depth, particularly for complex implementations in utility companies. It requires developing a lot of other modules and integration packages. Implementing Odoo in a trading company for financials is straightforward, even with vanilla implementation. Odoo's strength lies in its manufacturing and costing module, providing an edge over competitors like SAP and Oracle by enabling on-the-fly costing. Yet, a notable downside is the absence of batch processing, impacting manufacturing processes in standardized environments.

We used Oracle before.

We deploy the product on the cloud as it saves infrastructure costs.

They offer three packages – free, standard, and custom. The standard version is priced at around $15 per user per month but requires a minimum of five or ten users. The custom version costs $50 per user per month for the cloud.

With around 80 modules, Odoo is cost-effective compared to more expensive alternatives such as SAP and Oracle. Also, most customers prefer Odoo as it is open-source, and it is possible to develop codes using it.

I rate Odoo an eight out of ten.

I use Odoo primarily as our ERP system within my organization. It serves as a comprehensive solution that meets a wide range of our business needs. Odoo's capabilities extend to areas such as accounting, inventory management, sales and CRM, human resources, and more.

I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo.

There is room for improvement in Odoo, especially in enhancing its reporting capabilities. More robust and versatile reporting options would make the system even more efficient and user-friendly.

I have been using Odoo for six years.

The solution is stable once it is fully deployed and live. There might be some issues during the initial trial and configuration phases, but after deployment, it operates smoothly. Updates are infrequent (annually), contributing to its stability.

The solution is somewhat limited in scalability in certain cases, but it has the potential for more scalability. The clients working with the solution are primarily medium-sized businesses. It may not be the best fit for smaller or larger enterprises.

The technical support is good. I would rate it as a six out of ten. To enhance support, the support team should have a strong understanding of the system's technical aspects, enabling them to offer quick and personalized assistance to users.

Neutral

Before Odoo, I had experience working with similar tools such as Microsoft Dynamics, specifically Microsoft Dynamics AX, and NetSci. These tools are often considered more cost-effective for small and medium organizations. For example, Microsoft Dynamics AX can be quite expensive in terms of licensing and support, and deployments can be complex and time-consuming. Additionally, there is a new solution called Microsoft Dynamics Integration Center, which encompasses financial and CRM modules.

The installation of Odoo itself is relatively easy, but the configuration can be a bit challenging. It often requires some adjustments to align with the specific needs and utilities of an organization, whether it is for internal use or a customer's deployment. This feedback on the installation process is consistent across various scenarios. The installation typically doesn't take much time, usually around two weeks. However, the configuration phase can vary significantly, depending on the specific needs of the organization. Factors like financial integrations, tax modules, and other customizations influence the duration of the deployment. It is highly dependent on the organization's requirements and how they choose to set up their Odoo system. The number of people needed to deploy an Odoo solution varies and depends on factors like the company's size and specific requirements. It is primarily determined by the complexity of the project and the scope of customization. For customers with minimal requirements, especially those focused on financial aspects, deploying a basic system may not demand many resources. They might opt for the free version, involving an architect, a database administrator, and a few developers. In contrast, a full ERP deployment typically requires more extensive engagement and a larger team. Maintaining Odoo is generally straightforward, with a major focus on database backup and overall system backup processes, making it a relatively easy task. Cloud-based subscriptions are increasingly favored for their convenience, while those without cloud subscriptions can still use on-premise solutions with authentication servers. The choice between these options varies, but cloud subscriptions are gaining popularity.

For Odoo, licensing options are flexible. Clients can choose to pay for licenses on a monthly or yearly basis. Some clients opt for monthly licensing for specific project-based needs, while others prefer annual payments for the core modules. The pricing is primarily based on the license itself, without additional costs for deployment, configuration, support, maintenance, and other extras, which can be discussed separately.

My advice for those considering Odoo is that it is an excellent choice for small and medium businesses as it provides comprehensive business management capabilities, easy usability, and robust reporting. However, larger enterprises with more complex needs and a higher budget might want to explore other solutions from providers like Oracle, SAP, or Dynamics, depending on their specific requirements. The choice should align with the organization's size and needs. Overall, I would rate it as a five out of ten.

We have experience with Microsoft 365, SAP Business One, Oracle Fusion, and Odoo. After evaluating all four ERPs, we found Odoo to be a comfortable choice for us due to its user-friendly interface, customization options, and the convenience of working within our own environment.

With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options.        

It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities.

It is currently in the implementation stage, and we've been working on it for about three months now.

So far, it's working well. Since it's an open-source solution, we have the flexibility to integrate or develop almost anything into it. It appears to be user-friendly, and even for users with legacy systems, it seems easy to navigate and use.

We haven't reached that stage yet, but so far, the response time has been good. The real test will be when everything is fully implemented. 

Positive

I have experience with SAP HANA and SAP 355, and both are excellent. However, the choice depends on the scope of work, financial considerations, and resource availability. Odoo turned out to be the most economical and user-friendly option for us, especially considering the challenges in finding SAP resources in Pakistan.

The ease of implementation is quite good. Currently, I would rate it around seven to eight.We have completed a stage of the implementation process, and currently, we are working on meeting all the T.V. requirements. As for integrations, we are actively involved in two tasks. First, we are importing five years' worth of data into Odoo using their well-structured templates and CSV file capabilities. Second, we are integrating with Primera, and so far, the testing has been successful, and everything seems to be working well.

Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five.

I would keep my rating at eight. The deployment has been smooth, with minimal changes required. However, I may have a more comprehensive assessment after Monday when the Odoo team is scheduled to explain various aspects, considering the numerous modules we have installed.