We primarily use the solution to manage the environment. We can manage and monitor the availability and the health of the database.
IT manager at EDUNET COMPUTING RESOURCES
Easy to set up with great dashboards and high reliability
Pros and Cons
- "The dashboards are great for gathering analytic information and seeing where the problems are."
- "Technical support could be more responsive."
What is our primary use case?
What is most valuable?
The dashboards are great for gathering analytic information and seeing where the problems are.
You can look at many databases from one single point of view.
The solution is stable.
It scales very well.
It's easy to set up.
What needs improvement?
The cost is far too high.
Technical support could be more responsive.
For how long have I used the solution?
I've used the solution for a long time. I've used it for more than ten years.
Buyer's Guide
Oracle Enterprise Manager
June 2025

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What do I think about the stability of the solution?
The solution is quite stable. I'd rate it eight out of ten in terms of reliability. There are no bugs or glitches. It doesn't crash or freeze. We've had a very stable environment.
What do I think about the scalability of the solution?
There are no issues with scaling. The product is designed to scale.
We have 20 users at this time.
Our barrier to scaling and upgrading is based on the cost.
How are customer service and support?
There is plenty of online support that you have access to if you have issues.
Overall, technical support has been good. Sometimes the issues are fairly complex, and there is a delay in response due to the issues. We'd like a faster turnaround.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did have another database tool, and we wanted a more stable environment. Oracle offered good stability and a rich toolset. It was the preferred database at the time.
How was the initial setup?
The initial setup is very easy.
It was a massive project initially when we started. We had to do a lot of user training and went through the whole cycle of integration testing before rolling it out.
We pay one database administrator to maintain the solution.
What about the implementation team?
We handled the initial setup in-house.
What was our ROI?
We haven't evaluated ROI per se. However, the low downtime and great user experience have made it a positive investment.
What's my experience with pricing, setup cost, and licensing?
The cost is high, especially for smaller businesses. It is not affordable at all.
We pay for the license on an annual basis.
I'd rate it ten out of ten, where ten is the most expensive. It's not affordable.
We do not incur any extra costs or fees beyond the standard license.
Which other solutions did I evaluate?
We did look at some other database tools.
What other advice do I have?
I'm not using the latest version of the solution.
We're still on-prem and have to move to the cloud.
I'd recommend the solution. It's easy to understand your environment when you use it.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Independent Consultant at CEO
Incredibly useful for drawing up the SQL, scalable, reliable, and has good support
Pros and Cons
- "It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using."
- "In my opinion, rather than a younger DBA, think the user interface could be improved."
What is our primary use case?
When we have a tuning problem, we use this solution.
It's incredibly useful for drawing up the SQL that's being run, identifying and resolving a problematic SQL. You can monitor performance using the various performance data which is what some employees in the companies where I work use it for.
The majority of the time, I use it to aid in the detection of a performance issue.
How has it helped my organization?
It makes things a lot faster.
We used to have to try to run down the SQL by using queries against the database and run explain plans and go through a number of different processes by hand, which would be very time-consuming. I am pointing and clicking, seeing what the top SQL is in terms of performance and utilization, taking up resources, and I am more or less navigating through it to get to the problem. What used to take hours to solve a problem, can be done in a matter of minutes.
What is most valuable?
It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using.
Also, being able to utilize that to look at the plans that are being generated for that piece of SQL and then determine how we can change that to increase the performance.
What needs improvement?
In my opinion, rather than a younger DBA, think the user interface could be improved.
I like the tree-type system. In all of Oracles products, you can get anywhere in several different ways, and I find that navigation to be a little bit tedious. For instance, you might wonder, "How did I get there that time?" " Oh, I got there a different way" the next time. It would be easier for me to remember if there was only one route to get there.
This is my point of view. If you spoke with a younger DBA who has just started, they would have no trouble at all. When you have been doing something for the past 30 years, or how you learned to do it, or how you learned to learn when you were younger versus what they are doing today.
For how long have I used the solution?
We have been providing Oracle Enterprise Manager since its inception.
The version used, varies from customer to customer and what they have.
Currently, we don't have it installed on a local machine.
What do I think about the stability of the solution?
The stability of Oracle Enterprise Manager is very good.
When it first came out, and I started using it, I was working for Oracle in Oracle Education. You could utilize it, and the SQL behind it to gather statistics was wrong. But they have that sorted out now, and things are looking up today.
What do I think about the scalability of the solution?
It's very scalable. You can expand it to cover everything you need in that environment.
It could range between 10 and 20, depending on the size of the customer and the number of DBAs they have. However, DBAs and system administrators will use it in some cases. I have one customer where there are some power users who can look at things. Then we try to get the developers to use it as well, so they can look at their SQL to tune it. In my area, it's usually 10 to 20, but once you open it up to developers, it could be another 50 to a hundred. It all depends on the company, its size, and how it is used.
A good percentage of Oracle clients use this solution, but I don't have any personal plans to use it more or to use it less. We use it when it's available.
How are customer service and support?
Oracle technical support is pretty good, but you have to know how to work with them.
You have to know when to bring on a duty manager, or when to raise the level of support that you need, but they're pretty good. They do a pretty good job overall.
Which solution did I use previously and why did I switch?
I've used Toad before, as well as a SQL developer that they have, which does some of the same things as this, but none of those products provide the overall picture that Enterprise Manager does, though Toad is frequently used. That's something I've done for a variety of customers. Quest Spotlight was a product that was used in the past. There were a few products that did the same thing, and it's possible that those were the only ones. But these days, if I walk into a client and they're using a tool, I'd probably prefer it to be Enterprise Manager.
How was the initial setup?
The initial setup is pretty straightforward. It's not as simple as Microsoft products for example, but it's not difficult.
Oracle products, in general, are not Microsoft products; you will always have some configuration or some tweaking that you will have to do.
I haven't deployed this solution in quite some time. It has always just been there. I would say deployment, is typically part of a larger project. It's just one of the tools that you're going to deploy along the way.
In terms of timing, and how it takes to deploy, would be days, and planning would be on the backend of a larger project. You are preparing databases and applications before you get to the core of what is to be done, then you can start including tools around it, which is normally on the backed.
One person can easily deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing is the responsibility of our customers.
Other than having the expertise to put it together, and then use it properly, there are no additional costs incurred beyond the standard licensing fees that I have encountered.
What other advice do I have?
My advice would be to find someone with experience who has implemented it before, and if they're not on staff, bring them in as a consultant. Have them work with the staff to show the staff how to do it. As I am a consultant, of course, this would be my recommendation.
You can save yourself a lot of time and a lot of heartaches, by working with someone that knows what they're doing. Of course, you want to ensure that all of that knowledge is transferred, but if you find someone who knows what they're doing, it can save you a lot of time and they can set things up correctly and show you how to use it efficiently.
Because it's a good product, and I worked for Oracle when they first released it, which was more than 20 years ago, but things have changed dramatically since then.
It did not replace the DBA as they claimed when it was first introduced, but we, the DBAs, knew it wouldn't. It's a really good product and can be a really good tool in the right hands. I would rate Oracle Enterprise Manager a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Enterprise Manager
June 2025

Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Team Lead Oracle DBA at CS Ltd
Useful for database management and helps with troubleshooting and monitoring
Pros and Cons
- "What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues."
- "Improving the integration speed would be beneficial, as the current Java-based system can sometimes result in slow responses."
What is our primary use case?
The tool provides valuable visibility into Oracle websites, offering information such as session counts, long-running transactions, etc. We're even working on developing our services to enhance monitoring capabilities within Enterprise Manager further
What is most valuable?
What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues. Automation is incredibly useful when setting thresholds and notifications to manage processes effectively. Recently, we've set up Oracle Resource Manager.
The value of using Oracle Enterprise Manager lies in the visibility it provides in your database infrastructure. It serves as a solution for database management, including monitoring, notifications, and troubleshooting.
What needs improvement?
Improving the integration speed would be beneficial, as the current Java-based system can sometimes result in slow responses. Enhancing performance overall would also be valuable.
For how long have I used the solution?
I have been using the product for 10 years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
We are currently working with at least five large banks that have deployed or are ready to deploy Oracle Enterprise Manager. We use various metrics and diagrams to monitor their processes and understand what is happening within their systems.
How are customer service and support?
I haven't contacted the technical team yet.
How was the initial setup?
You need to familiarize yourself with the concepts and additional requirements for deployment. Cloud services are a bit different from on-premise setups. You need to understand some extra features and technology, which can lead to additional challenges.
What's my experience with pricing, setup cost, and licensing?
As far as I know, you do not pay for Oracle Enterprise Manager separately. You can use Enterprise Manager for free if you already have an Oracle license for your database.
What other advice do I have?
Currently, we're considering a hybrid cloud environment for our customers. While one of our customers has been utilizing this for several years, we're now exploring the pricing model to determine its suitability for different customer segments. While banks may not fully transition to the cloud, smaller financial companies or universities could benefit from this model.
My recommendation would be for those interested in starting to use Oracle Enterprise Manager to take advantage of its free version. I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application and BI manager at Ithmaar-solutions
Though a stable tool that offers good performance to its user, it needs to improve its user interface
Pros and Cons
- "It is a stable solution...The initial setup of Oracle Enterprise Manager was straightforward."
- "The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool."
What is our primary use case?
My organization is a software company that develops application files and uses Oracle databases along with Oracle EBS for interface.
What is most valuable?
The most valuable features of the solution are its stability and the performance of the databases from Oracle.
What needs improvement?
The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool. The interface offered by Oracle Enterprise Manager needs to be more user-friendly.
For how long have I used the solution?
I have been using Oracle Enterprise Manager for twenty years. I use the solution's latest version, which is Oracle Database 19c.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
All the employees in my company use Oracle Enterprise Manager.
How are customer service and support?
The solution's technical support is nice since they respond very fast to queries, especially if you have an account with them. There is a forum where a lot of people talk about anything you can search for if you don't have an account for Oracle's support.
How was the initial setup?
The initial setup of Oracle Enterprise Manager was straightforward. The setup phase of all Oracle products is straightforward.
The solution comes as an in-built solution of the database of Oracle. One can install the database from Oracle in 20 minutes.
You need to download the installation file from Oracle's website for the installation process.
What other advice do I have?
Oracle Enterprise Manager is the tool for managing the database, and we use Oracle database in our company.
I would recommend other tools to those planning to use Oracle Enterprise Manager.
Oracle Enterprise Manager provides all the features to its users for the price paid for it.
I rate the overall solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at Technovate
Great for monitoring and reporting; does not crash
Pros and Cons
- "I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those."
- "My opinion is that this solution needs to improve consolidation. That is what our business needs the most right now."
What is our primary use case?
Our primary use case for this solution is for monitoring and reporting and emailing those back to the client.
How has it helped my organization?
When it comes to Enterprise Manager, we use single instances and price management. We install these in every installation of Oracle and then we manage them specifically for individual databases. We are looking to consolidate everything.
What is most valuable?
I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those.
What needs improvement?
My opinion is that this solution needs to improve consolidation. That is what our business needs the most right now.
For how long have I used the solution?
I have been using this solution for more than 15 years.
What do I think about the stability of the solution?
My impression is that the stability of this solution is quite good. We've never had any issues and we've been doing prevention maintenance.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.
Which solution did I use previously and why did I switch?
Our business is doing consultancy for different types of companies and I was looking for an RMM system to manage all of these systems.
How was the initial setup?
My impression is that the initial setup is quite straightforward and easy. However, I have more than 15 years of experience with Oracle.
What other advice do I have?
Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ICT officer at Basaba
A stable and scalable solution that is the best database management system in the market
Pros and Cons
- "It is the best database management system."
- "The deployment is not straightforward."
What is our primary use case?
We use the solution for database repositories. The use cases depend on the applications. We can't use Oracle at the back end if our application does not support Oracle. Our company moved us from Oracle to Microsoft SQL Server. The use cases of sales and distribution are very different from manufacturing.
What is most valuable?
It is a good solution. It is the best database management system.
What needs improvement?
The deployment is not straightforward.
For how long have I used the solution?
I have been using the solution since 1997.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The tool is scalable. We have around 700 users. We do not have plans to increase the usage.
How was the initial setup?
We must undergo some training to deploy the product. The time taken for deployment depends on what we are deploying. If it is a green system, it will take a lot of time. If it is a single node, it will take less. The configuration is different.
What about the implementation team?
We work mostly with partners.
What's my experience with pricing, setup cost, and licensing?
The product is very expensive.
What other advice do I have?
I would not recommend the solution because of its price. Otherwise, it is good. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Analyst at a government with 201-500 employees
A freely available solution that provides great integration and enables users to manage everything in their environment
Pros and Cons
- "We can manage everything in our environment."
- "The solution is not as simple as people say it is."
What is most valuable?
I am satisfied with the solution. It enables me to keep a check on my business. It is a good product. We can manage everything in our environment. It is the best solution in the market. I am satisfied with the integrations provided by the product.
What needs improvement?
We are facing a problem due to the upgrade of TLSv1.2. We cannot access OEM currently. We have to upgrade our server to the latest version to be compatible with the security layer of TLSv1.2.
The solution is not as simple as people say it is. We need to be trained in it. It is supposed to manage the whole infrastructure. Currently, I'm using it to manage only my databases and Oracle applications. Oracle must provide some training courses to use the solution.
When we procure Oracle products, they should include training courses. Oracle is responsible for training the users before installing the software or the hardware. Other products provide training.
For how long have I used the solution?
I have been using the solution since 2016.
How are customer service and support?
Technical support is not good. We have to go through Oracle FDP. We have problems with support.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is free.
What other advice do I have?
I am not using the product to its full capability. Overall, I rate the product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software tech lead at 1DConsulting
It's a scalable, stable solution for databases, but it's expensive and complex to set up
Pros and Cons
- "I rate Oracle Enterprise Manager eight out of 10 for stability."
- "I rate Oracle Enterprise Manager six out of 10 for affordability. It's expensive."
What is our primary use case?
We use Enterprise Manager for databases.
For how long have I used the solution?
We haven't used Enterprise Manager for very long. We mostly work with another solution.
What do I think about the stability of the solution?
I rate Oracle Enterprise Manager eight out of 10 for stability.
What do I think about the scalability of the solution?
I rate Oracle Enterprise Manager eight out of 10 for scalability.
How was the initial setup?
Installing Enterprise Manager is complex. The time needed to deploy it varies depending on the environment.
What's my experience with pricing, setup cost, and licensing?
I rate Oracle Enterprise Manager six out of 10 for affordability. It's expensive.
What other advice do I have?
I rate Oracle Enterprise Manager seven out of 10 overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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