Try our new research platform with insights from 80,000+ expert users
it_user521820 - PeerSpot reviewer
Sr. Software Engineer at a energy/utilities company with 10,001+ employees
Real User
We can define RES service or sub-service and have multiple platforms hitting the service. We use this as a security layer.

What is most valuable?

Using this product makes our integration process more easy and seamless. Previously, it used to be hard for a few applications. Now with this product, we can easily define our RES service or sub-service and can have multiple platforms hitting the service.

We have a dedicated security layer and use this as a security layer.

What needs improvement?

In my opinion, this product needs to improve its performance.

We need to have more detailed monitoring when certain services extend beyond a particular time frame. For example, if it goes beyond 60 seconds, we want to get an alert saying something is wrong. Anything that can self-optimize itself would be a great feature. For instance you put an SQL and if this tool can give us a recommendation stating that this SQL doesn't seem to be optimized and so you may run into issues for this feature. Thus, a self-optimization feature would be good.

For how long have I used the solution?

I have used this product for almost 5 to 6 years.

What do I think about the stability of the solution?

This is a stable product.

We have experienced some downtime in terms of performance. For example, when we carry out some complicated code, it usually times out; sometimes it goes beyond sixty seconds and that's frustrating for the users.

Buyer's Guide
Oracle Enterprise Manager
March 2025
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Right now we don't have it on the cloud platform yet, but once we do most probably we will be able to run as many instances as we can. Currently, we are running it on twelve instances on our own private infrastructure. I think moving onto cloud would give us more flexibility.

How are customer service and support?

Oracle provides good support and we find them very responsive. We tend to use them a lot because we don't have strong expertise in this area. We go ask them questions such as how do we do this, do you have any clients who are already using this kind of feature or do you have any extra plugins for this new feature and they are very supportive.

What other advice do I have?

I would recommend this product to others. One of the things with Oracle is that they are expensive. They have to cut down their costs so that a smaller organization can easily adapt to these features. Although those who have an enterprise platform and wouldn’t mind spending the money on this product, should go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Manager of Oracle Technology/DevOpsManager at a retailer with 1,001-5,000 employees
Vendor
It is intuitive when it comes to performance tuning, metrics, and monitoring.

Valuable Features:

In my opinion, without Enterprise Manager no DBA can do their job. There are better tools out there, but they only complement OEM because it may not do the whole job. OEM, though, is very intuitive when it comes to performance tuning, metrics, and monitoring.

Improvements to My Organization:

Without it, it's like driving a car without seeing with your eyes. Without OEM, I can't troubleshoot any of the issues that arise. For the Automatic Database Diagnostic Monitor, port reports, memory advisors depending on load, manual memory management and other database analyses that SGAs and PGAs expect -- these are all things that can only be provided by OEM.

Room for Improvement:

It's quite user-friendly when integrating, but when propagating user access and agents, it's not so intuitive. I'm using 12.1.0.3, I believe, and there seems to be a log of bugs that haven't been worked out.

Deployment Issues:

The issues with deployment in 12.1.0.3 have to do with user access and agents. Other than that, it deploys fine.

Stability Issues:

It is buggy in certain process, but every Oracle product has bugs, although unless you really hit it you would never really come to know about it. For example, one of the Java processes within OEM chews up the entire CPU. This is an obvious bug, but there is a patch that can be applied to correct the issue.

Scalability Issues:

It scales with out issues for us.

Initial Setup:

Deploying agent is not easy, but the rest of setting up is fairly easy.

Implementation Team:

We implemented it ourselves with our in-house team.

Other Advice:

You need OEM if you are having Oracle databases. OEM is very expensive, but it does some nice things like memory advisors and ADDM reports. There are products that complement OEM, but they can't replace it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Enterprise Manager
March 2025
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
Ahmad Hida - PeerSpot reviewer
Application and BI manager at Ithmaar-solutions
Real User
Top 5Leaderboard
Though a stable tool that offers good performance to its user, it needs to improve its user interface
Pros and Cons
  • "It is a stable solution...The initial setup of Oracle Enterprise Manager was straightforward."
  • "The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool."

What is our primary use case?

My organization is a software company that develops application files and uses Oracle databases along with Oracle EBS for interface.

What is most valuable?

The most valuable features of the solution are its stability and the performance of the databases from Oracle.

What needs improvement?

The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool. The interface offered by Oracle Enterprise Manager needs to be more user-friendly.

For how long have I used the solution?

I have been using Oracle Enterprise Manager for twenty years. I use the solution's latest version, which is Oracle Database 19c.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

All the employees in my company use Oracle Enterprise Manager.

How are customer service and support?

The solution's technical support is nice since they respond very fast to queries, especially if you have an account with them. There is a forum where a lot of people talk about anything you can search for if you don't have an account for Oracle's support.

How was the initial setup?

The initial setup of Oracle Enterprise Manager was straightforward. The setup phase of all Oracle products is straightforward.

The solution comes as an in-built solution of the database of Oracle. One can install the database from Oracle in 20 minutes.

You need to download the installation file from Oracle's website for the installation process.

What other advice do I have?

Oracle Enterprise Manager is the tool for managing the database, and we use Oracle database in our company.

I would recommend other tools to those planning to use Oracle Enterprise Manager.

Oracle Enterprise Manager provides all the features to its users for the price paid for it.

I rate the overall solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Louis Mtambo - PeerSpot reviewer
Application Support Officer at FINCA MALAWI
Real User
Useful monitoring, reliable, and easy data access
Pros and Cons
  • "The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring."
  • "Oracle Enterprise Manager could improve the monitoring types and the graphics."

What is our primary use case?

We are using Oracle Enterprise Manager for managing databases in banking.

How has it helped my organization?

Oracle Enterprise Manager has helped our organization by allowing us easy access to data in the extractor manager.

What is most valuable?

The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring.

What needs improvement?

Oracle Enterprise Manager could improve the monitoring types and the graphics.

For how long have I used the solution?

I have been using Oracle Enterprise Manager for approximately six years.

What do I think about the stability of the solution?

Oracle Enterprise Manager is stable.

What do I think about the scalability of the solution?

I have found Oracle Enterprise Manager to scalable. We are using a lot of data in our large data warehouse. We plan to increase usage and upgrade in the next two or three years. For the next upgrade, we will most likely move to the cloud.

Which solution did I use previously and why did I switch?

We were previously using SQL and we switched to Oracle Enterprise Manager because of compatibility issues with our system.

How was the initial setup?

The initial setup of Oracle Enterprise Manager was a bit complex. The whole process took approximately two days.

I rate the setup experience of Oracle Enterprise Manager a four out of five.

What about the implementation team?

We used a specialist to do the implementation. The vendor assists with the maintenance of the solution.

Which other solutions did I evaluate?

We did evaluate other solutions before choosing Oracle Enterprise Manager.

What other advice do I have?

My advice to others is Oracle Enterprise Manager is a stable and scalable enterprise compared to the other similar solutions.

I rate Oracle Enterprise Manager an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ICT officer at Basaba
Real User
Top 5
A stable and scalable solution that is the best database management system in the market
Pros and Cons
  • "It is the best database management system."
  • "The deployment is not straightforward."

What is our primary use case?

We use the solution for database repositories. The use cases depend on the applications. We can't use Oracle at the back end if our application does not support Oracle. Our company moved us from Oracle to Microsoft SQL Server. The use cases of sales and distribution are very different from manufacturing.

What is most valuable?

It is a good solution. It is the best database management system.

What needs improvement?

The deployment is not straightforward.

For how long have I used the solution?

I have been using the solution since 1997.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. We have around 700 users. We do not have plans to increase the usage.

How was the initial setup?

We must undergo some training to deploy the product. The time taken for deployment depends on what we are deploying. If it is a green system, it will take a lot of time. If it is a single node, it will take less. The configuration is different.

What about the implementation team?

We work mostly with partners.

What's my experience with pricing, setup cost, and licensing?

The product is very expensive.

What other advice do I have?

I would not recommend the solution because of its price. Otherwise, it is good. Overall, I rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Brian Imambaks - PeerSpot reviewer
Founder at Technovate
Real User
Great for monitoring and reporting; does not crash
Pros and Cons
  • "I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those."
  • "My opinion is that this solution needs to improve consolidation. That is what our business needs the most right now."

What is our primary use case?

Our primary use case for this solution is for monitoring and reporting and emailing those back to the client.

How has it helped my organization?

When it comes to Enterprise Manager, we use single instances and price management. We install these in every installation of Oracle and then we manage them specifically for individual databases. We are looking to consolidate everything. 

What is most valuable?

I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those.

What needs improvement?

My opinion is that this solution needs to improve consolidation. That is what our business needs the most right now.

For how long have I used the solution?

I have been using this solution for more than 15 years.

What do I think about the stability of the solution?

My impression is that the stability of this solution is quite good. We've never had any issues and we've been doing prevention maintenance. 

What do I think about the scalability of the solution?

I would rate the scalability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.

Which solution did I use previously and why did I switch?

Our business is doing consultancy for different types of companies and I was looking for an RMM system to manage all of these systems.

How was the initial setup?

My impression is that the initial setup is quite straightforward and easy. However, I have more than 15 years of experience with Oracle.

What other advice do I have?

Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Database Architect, Oracle ACE Director at Bilyoner.com
Real User
Provides comprehensive management and monitoring for Oracle products

What is our primary use case?

We use Oracle Enterprise Manager Cloud Control to monitor and manage our Oracle and MySQL databases.

How has it helped my organization?

The Oracle Databases are key components of our company. All of our services rely on critical customer data and transactions. We need %99.9995 uptime, and Oracle Enterprise Manager helps us to achieve this goal with its superior monitoring and management capabilities. Even mid-level administrators can quickly detect and solve performance problems, and our monitoring team can easily follow the general status of our databases and servers.

What is most valuable?

Oracle Enterprise Manager provides comprehensive monitoring features for all Oracle products. It has an extensible architecture, so it’s possible to add third-party plugins to extend its monitoring abilities. These are valuable features of Oracle Enterprise Manager for all Oracle customers.

On the other hand, I think the most valuable feature of Oracle Enterprise Manager is its management capability for Oracle products. It makes a real difference when comparing it to any other monitoring solution in the market. You can manage your Oracle Databases, Oracle VM, WebLogic, and other products with Oracle Enterprise Manager.

What needs improvement?

It's better to have native agents specially when monitoring legacy systems. So the agents can consume less resources.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I have not encountered any serious stability issues since version 13c.

What do I think about the scalability of the solution?

I did not encounter any scalability issues, and we know that we can easily scale up our Oracle Enterprise Manager system by adding more application servers, and even using RAC database as its repository.

How are customer service and technical support?

At the same level as other Oracle products.

Which solution did I use previously and why did I switch?

I used several monitoring solutions, including open source, both free and proprietary. Most of them are designed to monitor system health and require additional plugins to monitor Oracle databases. Unfortunately, they do not provide the same level of insights when monitoring Oracle products as Oracle Enterprise Manager provides.

How was the initial setup?

It is very straightforward because of its improved installer. Since version 12c, installing Enterprise Manager has been very simple. The installer handles everything even including configuration issues with your database repository and OS kernel parameters.

What's my experience with pricing, setup cost, and licensing?

The basic functions are free. You pay license fees only for advanced features. That means you can buy a license for selected (mission-critical) systems which need extensive care, while you can still use basic monitoring for the rest of your target systems.

Which other solutions did I evaluate?

I’ve been using this product for years. I evaluated other options from different vendors such as Quest Foglight, CA Unified Infrastructure Management, ManageEngine OpManager, Zabbix, Nagios and maybe some other tools I don’t recall right now.

What other advice do I have?

First, check the compatibility index and be sure that your targets are supported with the version you’re planning to install. I also advise keeping your system up-to-date by installing patches regularly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Analyst at a government with 201-500 employees
Real User
Top 5
A freely available solution that provides great integration and enables users to manage everything in their environment
Pros and Cons
  • "We can manage everything in our environment."
  • "The solution is not as simple as people say it is."

What is most valuable?

I am satisfied with the solution. It enables me to keep a check on my business. It is a good product. We can manage everything in our environment. It is the best solution in the market. I am satisfied with the integrations provided by the product.

What needs improvement?

We are facing a problem due to the upgrade of TLSv1.2. We cannot access OEM currently. We have to upgrade our server to the latest version to be compatible with the security layer of TLSv1.2.

The solution is not as simple as people say it is. We need to be trained in it. It is supposed to manage the whole infrastructure. Currently, I'm using it to manage only my databases and Oracle applications. Oracle must provide some training courses to use the solution.

When we procure Oracle products, they should include training courses. Oracle is responsible for training the users before installing the software or the hardware. Other products provide training.

For how long have I used the solution?

I have been using the solution since 2016.

How are customer service and support?

Technical support is not good. We have to go through Oracle FDP. We have problems with support.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The solution is free.

What other advice do I have?

I am not using the product to its full capability. Overall, I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.