Oracle Identity Cloud Service offers comprehensive identity management that streamlines integration, identity provisioning, and security enhancement. Its features support robust identity and access management by simplifying operations and reducing maintenance efforts.
| Product | Mindshare (%) |
|---|---|
| Oracle Identity Cloud Service | 1.2% |
| Microsoft Entra ID | 15.0% |
| Okta Platform | 8.9% |
| Other | 74.9% |
Oracle Identity Cloud Service integrates effortlessly with cloud and on-premise infrastructure, offering tools for user provisioning, identity management, and role-based access control. Users find setting up OAuth 2.0 and federating identities seamless, with support for integration across Azure Active Directory, Oracle API Platform, and Digital Assistant. Despite notable stability and performance, enhancements are needed in interface and cost. Infrequent bugs and limited self-service features present challenges that require addressing.
What are the notable features of Oracle Identity Cloud Service?Industries like finance and healthcare leverage Oracle Identity Cloud Service for regulatory compliance and secure user management. The service's capability to synchronize on-premise identities with the cloud benefits organizations employing hybrid cloud strategies, enabling efficient, secure workflows.
Valuecube, Doosan Heavy Industries & Construction, Ricoh
| Author info | Rating | Review Summary |
|---|---|---|
| Senior Architect at a consultancy with 10,001+ employees | 4.0 | I use Oracle Identity Cloud Service for its easy integration with cloud applications and valuable single sign-on capabilities. However, it lacks out-of-the-box connectors and customization. SailPoint offers an alternative, but I’ve only worked with Oracle's solutions. |
| Technical Architect at a financial services firm with 10,001+ employees | 3.5 | We chose Oracle Identity Cloud Service for our Oracle-centric environment, finding its federation and provisioning helpful for migrations. While stable and scalable, the GUI and documentation require substantial improvement. We rate it 7/10 and collaborate on its development. |
| CEO at a non-profit with 1-10 employees | 4.0 | I used Oracle Identity Cloud Service for user provisioning, role-based access control, and single sign-on. Its most valuable feature is the reduced maintenance burden due to Oracle handling updates, though it needs improvement in bug fixes and clearer documentation. |
| General Manager - IT at a comms service provider with 10,001+ employees | 3.5 | I've used this stable, scalable solution for identity management for six years and am satisfied with support. However, I'd like automatic inactive ID disabling and am exploring alternative identity governance products. I rate it 7/10. |
| Assistant Manager at a integrator with 501-1,000 employees | 5.0 | I find this Identity Access Management solution excellent, rating it 9/10. It offers strong user authentication and is stable, scalable, and easy to install. My main concern is the protocol, which could be easier to use. |
| Project Manager at Rakuten | 3.5 | I find this SaaS product very stable and performant, with good support and straightforward setup. However, its high cost is a significant concern for me. I rate it 7/10. |
| Consultancy Director at Griffiths Waite Limited | 3.5 | I find IDCS a stable, foundational product for cloud services and OAuth 2.0, with well-documented APIs. However, self-service features are limited, and the user interface between IDCS and OCI needs improvement. |
| Chief Ecosystem Officer | 3.5 | This stable and scalable solution, primarily for user provisioning, significantly improved our onboarding efficiency and staff productivity. While initial setup was complex and the UI needs improvement, we benefit from excellent support and HR system integration. |
I use the solution in my company as it is the same version of the tools' IAM product but on the cloud.
If we look at IAM before, there is AAM, which is adaptive access management, which was discontinued in the on-premises IAM product, but it is already an integrated part of Oracle Identity Cloud Service, so even multifactor authentication is a part of it. Integration with cloud applications is very easy using Oracle Identity Cloud Service compared to IAM.
The tool's most valuable feature is its single sign-on capabilities.
The tool doesn't have many out-of-the-box connectors for the target integration. The connectors are very small and don't have much customization scope. If we talk about the IAM tool from Oracle, it is not up to date and has very few features, but it is best for single sign-on.
I suggest that the tool offer more out-of-the-box connectors. I have seen that SailPoint and other vendors offer out-of-the-box connectors. The out-of-the-box features have to be increased. The scope for customization in the tool has to be increased.
I have been using Oracle Identity Cloud Service for five years.
The solution's technical support is good. I rate the technical support a nine out of ten.
Positive
I have not worked with other vendors previously.
The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going to use it, so a per-user cost model is needed for the tool.
Frankly speaking, they are going to replace the IAM and Oracle Identity Cloud Service with OIC and Oracle Analytics Cloud. OIC is a new product that Oracle is launching, and the client is pushing to go for it because it is a cloud-based tool. OIC is a mixture of both IAM and Oracle Identity Cloud Service. OIC is cloud-based and has all the features of IAM. The tool is easy to implement because it is already available as a SaaS product, so you just get the cloud allocated for you, and you can start working. OIC has AI in it.
There is SailPoint, which is the same as Oracle Identity Cloud Service, but I haven't worked on it because I work on the on-premises application known as SailPoint. SailPoint IdentityIQ was released around three to four years back, but I haven't had a chance to work on it.
Suppose you are totally dependent and have requirements where you have a cloud application or several applications for integration with the cloud. In that case, I will suggest the use of Oracle Identity Cloud Service. Oracle Identity Cloud Service has much scope for customization. If you have a high customization level, then I would suggest IAM.
The tool's multifactor authentication capabilities are easy to implement. If a client has a banking system, they need a strong authentication service, and only a password is not required; the user has to authenticate via fingerprint, face recognition, or go for or any RSA token. Double authentication is required where the banking department has access to very critical applications, or else they cannot go ahead and give the password. It is very difficult to hack once you have MFA in place. You have to either give the print fingerprint or any RSA token, making it not so easy to hack the system. We suggest MFA to clients who have the most critical application with them.
I recommend the tool for every client we have, but it depends on how they want to have it because some customers don't want to go for the cloud application, and they might be thinking about changing the cloud vendors. Suppose a company has some costs in mind, and if they have a large number of employees, like 50,000 or 1,00,000 users, then it will be costlier for them than having an on-prem tool, like IAM. If a customer has 5,000, 10,000, or 20,00 employees, Oracle Identity Cloud Service can be a cheaper tool than the IAM product. I will suggest Oracle Identity Cloud Service only for smaller organizations.
The tool does not have any AI capabilities.
I would recommend the tool to everyone.
I rate the tool an eight out of ten.
We use the Oracle Identity Cloud Service because our customers mostly run Oracle applications, so it's the best solution. Now we are integrating it with Azure Active Directory and enhancing our applications with a hybrid cloud methodology. Our clients can use our Azure Active Directory with the Oracle Identity Cloud Service.
Identity Cloud has simplified our migrations. Since we're primarily working with native Oracle solutions, we can adopt many features of Oracle Identity Cloud Management.
Oracle Identity Cloud's federation and provisioning features are helpful, and the Oracle access management makes implementation easy.
Oracle needs to improve the GUI and many other aspects of the cloud console. It isn't as slick as Azure, Google, or IWS cloud. The documentation could be better, too.
We've been using Oracle Identity Cloud Service for the last two years, but we've been using the Oracle identity management solution for longer.
We haven't seen any problems or downtime so far. The stability depends on the region where you're selling the services and how you're running them. Customers from Europe are probably up 100 percent of the time. People from Asia probably have some issues. I've worked with Google, Azure, and Oracle cloud providers, and none of them are perfectly stable, but they try to be.
Cloud Identity is scalable.
I rate Oracle Identity Cloud Service seven out of 10. It's a relatively new solution, and we are working closely with the Oracle Cloud architects to improve it. Many of the features we want are already in the pipeline. If it's missing something, we submit a request to the cloud architect, who oversees product management.
We haven't tried any alternative solutions so far, but in the future, we will adopt more of the products in this field. Most of the applications we're running are Oracle products. We plan to adopt solutions like Peoplesoft, Oracle Fusion, and some of the Oracle analytics. Those are all on our future roadmap.
I used it for user provisioning, role-based access control, and single sign-on. I had various different use cases.
Identity Cloud Service has primarily assisted us with the integration of various SAML connectors and VI connectors.
The most valuable feature is the reduced maintenance burden for the client. Oracle takes care of all the updates and bug fixes, so we don't have to worry about it.
We still see a lot of bugs in any of the versions that Oracle comes out with. So, there are a lot of bugs that need to be fixed.
Some of the documentation is not incorrect, but it could be more clear. So, better testing and clearer documentation.
I used it for a year on one project. I used the 11g version in the previous project.
The cloud services are mostly maintained by Oracle support, not the clients.
Overall, I would rate the solution an eight out of ten.
The primary use case is for identity management only.
The most valuable feature is identity management.
We may not have the full features installed yet. The only requirements are to review IDs every quarter for dormancy. The IDs that are not used for a particular number of days should be disabled automatically. This may be a feature that already exists, if it is already there then that is good, if it is not, then it is a feature that should be there.
I have been using this solution for approximately six years.
This solution is stable. We have not had any issues.
It's a scalable solution.
We are satisfied with technical support. All of the cases that we logged were sorted out.
I have been trying to review the features in Oracle with other competitive partners, especially on the governance and the review of IDs. There are workflows that it has to review the IDs by the managers every quarter, or specified duration. I am keen to learn what other products are available on the market.
We are looking for alternative competitive products. My role is as an ID Domain Controller.
I would rate this solution a seven out of ten.
The Identity features let us create users and give the authentication and authorization to users. With the on-premise solution, I can do the installation, configuration, and integration of Identity Access Management. This gives us direct access. The integration with the single solution E-business suite is also very valuable.
The protocol could be easier to use.
Of course it's stable to use.
It's very easy to expand and it's very user-friendly. We work as a consultant in one of our client's sites. We don't have any sites of our own, but we provide consultancy to the clients. Our clients are medium-sized, around 200 to 500 employees.
We are the ones providing support and integration. We are golden partners with Oracle and we provide a service, so if there are any critical issues, we open a case with Oracle. They will then take care of the issue, depending on the requirements and how we approach that issue.
It's a simple installation and easy to use. It's also a one-click installation.
It depends on the business. It depends on what exactly the customer is looking for from Identity Access Management, his business needs, and what he needs from this product. It's an excellent product and the integration adapts well with all things around the solution. Before choosing the product, they should decide on what their requirements are.
From my knowledge and I'm not fully aware of the outside research, I would rate this as a nine or ten out of ten.
The most valuable features are the high stability and good performance.
The cost of this solution should be reduced.
The stability is very good. It works non-stop.
If we grow then our business grows, and scalability is important. Because this is a SaaS product, it depends on our demand and if the pricing is variable.
The technical support for this solution is good.
When the implementation starts from scratch then it is straightforward.
Our vendor assisted us with the implementation.
The price of this solution is high.
Our licensing costs are on a yearly basis.
When evaluating this product we considered cost and performance. We also looked at whether it had features that other solutions do not have. These are the reasons we made the decision to use this product.
I would rate this product seven out of ten.
I use IDCS to support other cloud services including the Oracle API Platform, Digital Assistant, and Content Cloud. I also use the product as an OAuth 2.0 provider for custom applications including protecting runtime APIs and JET applications. We have also implemented the OIM Connector for synchronization of on-premise identities with the cloud.
IDCS has enabled the users of the other cloud services. It has allowed administrators to manage access to services, applications, and grant privileges via IDCS groups. The integration of this with the on-premise identity provider has allowed the product to co-exist and facilitate a gradual move to the cloud as an identity provider.
The OAuth 2.0 component is straightforward to set up and use. I also found it very easy to set up social identity providers, such as Google, and delegate the authentication to that provider.
The APIs are well documented, which has allowed us to access the IDCS security applications in our custom APIs. This allowed us to build an Authentication API for all of our public facing APIs to use IDCS as the OAuth 2.0 provider.
Self Service features are still limited in IDCS, and there is a need for more customization of the self-service screens.
At the moment there seems to be a lag between security items created in the Oracle Cloud Infrastructure and the Identity Cloud Service. Also, the user interface between these areas of the system is confusing.
Alignment of IDCS applications with applications in other cloud services such as API Platform would improve the product.
It has been stable thus far in production.
I have not experienced any scalability issues.
We used the on-premise Oracle IdM Suite prior to this.
We implemented in-house, with support from Product Management on integration with new versions of other cloud services such as the API Platform.
It is a foundational product to facilitate ROI from the other cloud services, but I can see that there will be an ROI with the standard product.
The foundation tier that is offered with other cloud services subscriptions is fairly extensive and supports the use of identities, groups, and privileges in those cloud services. However, the standard tier may be needed as an additional subscription for identity management features such as multi-factor authentication, and user onboarding/self-service.
A useful description of the tiers can be found here:
https://docs.oracle.com/en/cloud/paas/identity-cloud/uaids/oracle-identity-cloud-service-pricing-models.html#GUID-A662753A-C75E-4316-8620-10B2D1B4D433
I did a POC with other social identity providers, e.g. Google, but the integration with on-premise IdM ensured IDCS was the first choice.
A good foundation product to support the other cloud services, but improvements are needed in the user interface to simplify the experience and allow customer services to be involved in using the cloud service effectively.
I would rate this solution a seven out of ten.
The primary use case for this solution is user provisioning.
It reduces the number of staff that we have on the administration of the HR system, so more things are automated.
We have seen a measurable decrease in the mean time to detect or respond to threats by approximately 20 percent.
Integration with our HR system is its most valuable feature.
The user interface needs improvement.
It is pretty stable.
It is pretty scalable.
The technical support would be at the top end of the vendors that I have known.
Their customer support has also been quite good.
The initial setup was a little complex. At that time, the method of integration was a bit complicated due to the scripts that we were required to write for the integration.
We used a consultant, who was good, for the implementation.
The solution has helped to increase staff productivity. We have save about 30 percent in time.
Onboarding of new employees, consultants, and partners has rapidly increased. We reduced the time to onboard them and the ease of onboarding has been improved. Therefore, we recognize there has been efficiency which has been brought into our organization.
We also evaluated IBM Tivoli and CA. We chose Oracle because the broadness of the connector capability and repetition.
Identify the exact use case of what you need before you move forward with a solution out there.
Some of our partners insisted that we have this type of product installed.
