Oracle Identity Governance Reviews

The most valuable feature of Identity Manager is its integration with other Oracle products. Specifically, its in the same stack as WebLogic and Database. This provides us a consistent set of products and tools, which is valuable for the continuity of both our IT and business operations.

We provide it as a service to the government. Identity Manager solves a very real problem that they have which is to control all identities they have in their system as well as access to those identities. So it really is essential to the entire life cycle of tracking identities, a problem that IM solves.

I'm more looking forward to seeing what they do for the new cloud services that they're rolling out, which is actually a different product, but they are offering identity as part of a cloud offering. This would be an improvement over the software offering.

The company overall has been using them for quite some time. Our project has been around for three years.

We've had no issues with deployment.

Stability seems to depend on the day of the week. Overall, it's pretty stable, but it's software so, like anything else, it has problems.

For what we've done, it's scaled. It's difficult to say what scale we're measuring against because we're not the size of a Google, but we do have several hundred thousand identities in our system. For our purposes, it's scalable.

We work with Oracle, open a service request, and they resolve it. Dealing with Oracle support is separate from the product team, and dealing with support can be very challenging a lot of times. It's very difficult to convince them and to get them to understand the problem, and then to involve the right people to solve it. Once they get the right people there to solve it, then the support is fine.

The client was using a Sun Microsystems solutions, so Oracle acquired Sun Microsystems and the client re-evaluated what solution they should use going forward, and they made the switch to Oracle.

I came in a little after they had already started, but I was there for the initial go-live. These are large, complex products, so I wouldn't say they're easy, but we have people who know what they're doing, so it wasn't a problem.

Oracle Identity Manager is not the easiest to configure nor is it the lightest weight, but again, it's all integrated together and it's a consistent set of tools.

I feel the Provisioning and Reconciliation Engine as well as the Adapter Factory are most the valuable, apart from the standard features which most identity management solutions provide.

It has helped in central user management and the automation of account handling and creation for multiple systems. It has also helped in data interaction between customer and third party data, which is an integral part of any business these days.

Unfortunately while working with v9i, we had to do a lot of customizations because the product did not support much. With v11i, some of the customization has been reduced. However, the GUI is some what a bit more complicated, and it could be improved with a single GUI.

It's very poor, just 3/10.

Oracle is still very expensive, and is not generally used by SMEs.

With the new version of the products, its best left to the choice of the implementer to analyse the pros and cons of the different vendors before deciding on which product to choose.

• Provisioning
• Reconciliation engine
• Adapter factory

It has helped in automating and reducing manual processes.

It needs to be more flexible and should have friendlier UI with more integrated features within a single UI.

I have used this product for over three years.

We faced many issues while migrating onto this solution.

No issues encountered.

No issues encountered.

6/10.

3/10.

No previous solution used.

It was pretty complicated. Everything should be UI and the 'All Design' console features should be available within the administration console.

We implemented it through an in-house team.

It is pretty good.

We had a few options like BMC, Novell, and Tivoli IDM's
.

Hire experts to do the implementation as all the functionalities are overly complicated.

• Reconciliation
• User Roles
• Privileges Management

It allows for more centralized user management, improving system administration efficiency and reducing costs.

Connectors that are available for integrating with different products. General stability of the product needs to be improved.

I am not exactly a consumer of the product but an implementer of the solution. I have been working on Identity and Access Management for around two years. We are a vendor and solution provider for this suite of products.

Many issues were faced during installation and deployment some of which were resolved by involving Oracle Support.

The product does have some issues with stability certain operations such as custom adapters and event handlers do not work properly.

We have not had the need to scale the product.

Average.

Poor.

User provision and user de-provision access to resources like email.

We are a Consulting company but for our customers it saves time, help the user management and after implemented the company’s help desk is trained to support their employees.

Performance.

3 years

Yes, we encountered issues.

Yes, we encountered issues.

No issues.

6 out of 10.

Complex in compatibility between Operation System version, Data Base version, Fusion Middleware version and so on.

In-house.

No.

The most valuable features are the attestation of identities and the robust set of identity analytics.

The way we have designed and implemented the solution has set us up to become a shared service model. This platform allows for us to customize any solution to meet the business capabilities.

With Oracle, it's always about the learning curve and the nature of how the product is integrated. It takes tons of training and getting the right experienced people involved in order to launch the initial framework. Some of the adapters also do not work very well or have limited functionality.

We have used Oracle IdM Products for 3 years now but just started using the new R2 framework 6 months ago.

Yes, we encountered issues with determining if we wanted to use the LCM installation over manual. Once we determined that LCM was a good choice then it was a pain getting the SAN setup correctly to allow for these silent installations.

In our sandbox environment we had stability issues but only because all the components are on the same server. Once we worked out the kinks of first time R2 users, the platform seemed fairly stable.

We did not encounter issues with scalability since we architected the solution to scale out enough to handle data.

Oracle is pretty good about helping as long as you have the solution built according to their specifications. The trick with support is making sure the hand-offs are done in a timely manner since you may start with someone from a 6 time zone difference. I always get the duty manager involved with critical issues so that these gaps are addressed.

Depending on who you get, some of these folks are really sharp and there are some still learning the product.

We used Microsoft ILM and FIM to manage our identity management provisioning and used Symphony for our Access Management side. We made the switch because Oracle offered a more robust solution for us to become a shared service for Identity Management.

As with any Oracle product, it's never straightforward. We knew what goals we needed to achieve but the challenge was having numerous design sessions to cover the possibilities, risks, and impacts in order to achieve those ambitious goals.

We had a combination of both in-house and outside professional services to help. I would rate our outside expertise very well.

Too early to determine at this point in time but we have some ROI on the deployment side by shaving 6 hours per environment setup by using automated installations.

Not including licence, we had a generous project budget to set-up and replace our legacy platform. The day-to-day cost is based on 3 people we have to support it. Of course our team & infrastructure is growing so the cost will rise by nature of supporting the service.

We evaluated products such as at Microsoft, Okta, CA, and IBM. The Oracle platform was more aligned with our business road maps and meets the desired capabilities the business needs.

Get people who have performed R2 installations and designs. This is important because if it's not done right the first time then you will be spending a lot of time either fixing issues or having to re-build everything. When you have such a robust system such as this, it gives you many ways to architect solutions.

Governance feature

• Security
• Online resources

• Security
• Mobile app

Five years.

Yes we did have issues with deployment.

Yes we did have issues with stability.

Yes we did have issues with scalability.

6/10.

5/10.

Yes, a customer used a different solution. We switched because the new solution can cover/manage most of the in-house systems/suites of apps.

Very complex due to the different sub-components.

Yes, we implemented with the help of vendor team support. Their level of expertise was about 7/10.

Short term, it was great but longer term, it became an issue.

Do a traceability and survey on what you need in the next 5 years, 10 years, etc.

Automated User Creation and provisioning of connected resources in the case of Identity Manager, Access control to protected web resources with regards to Oracle Access Manager.

OIM eliminates the need for manual creation of users and assigning of various resources. It reduces the time needed for onboarding new users.

The management of workflows could use some improvement as well as the overall performance of the product. Because this is such a complex product, we find that it runs a bit slower than its competitors.

I have used the Oracle products for 7 years. I have experience with both the 10g and 11g versions of the product.

Yes we encountered a lot of issues with deployment due to the fact that we are a highly customized environment.

No, this has not been much of an issue for us.

No this has not been much of an issue for us. The product scales quite well with the size of our user base.

The customer service for the product is satisfactory.

The level of tech support could use some improvement.

We did use a different product before going to Oracle and we made the switch due to lack of support for the other product.

The setup was complex due to too many customized provisioning workflows within our organization.

We implemented the product through a partner of the vendor. Their expertise was what we expected.

Yes, we evaluated both Sun Identity Manager, and CA Identity Manger.

I would say this is a good product but some time would have to be spent in planning and learning.