Palo Alto Networks WildFire Reviews

From the Palo Alto side, we work with just Firewall.

We work with Palo Alto Networks WildFire which is used for zero-day attacks.

I usually work with enterprise customers for Palo Alto Networks WildFire. SMB customers normally aren't using Palo Alto Networks WildFire, with only a few exceptions. It's majorly for enterprise customers.

Technology-wise, it is good because of the granular controls we get in Palo Alto Networks. If you want to block, an App-ID is there and User-ID is also there; this is the main advantage. Nowadays, almost all the firewalls provide that solution. Earlier, it was only Palo Alto; now, Cisco is also giving the same kind of solution.

The integration with other Palo Alto products impacts our security operations as it can be quite complex to integrate.

The solution is not user-friendly because of the support.

There are three main areas for improvement: support, pricing, and user-friendliness. All these aspects could be improved regarding response time.

The solution is very expensive, and the licensing model needs improvement.

We have been using Palo Alto Networks WildFire for the last 11 years.

The solution is scalable and stable. I don't see glitches or performance issues.

The initial setup is scalable and the solution works fine.

The technology of the product is good, but the support and price are not competitive, especially in the Indian market.

I would rate support as five out of ten.

The initial setup is scalable and the solution works fine.

I do not see any return on investment.

Autofocus is a service provided by Palo Alto for threat monitoring. My overall rating for Palo Alto Networks WildFire is eight out of ten.

We primarily use the product for on-site protection through Palo Alto's XDR, which triggers scans for potential malicious files in network traffic and endpoints.

The product integration with third-party systems need improvement. 

I have been indirectly working with Palo Alto Networks WildFire for about six years through our integration with Palo Alto's XDR and firewall technologies.

I would rate the overall stability as a ten. It has been consistently reliable in our operations.

Around 8,000 to 9,000 users in our large enterprise utilize Palo Alto Networks WildFire.

While the support services are generally good, there are times when obtaining granular information or specific technical expertise can be challenging, especially without the premium support package.

The deployment was seamless for us, as it is integrated as part of the SaaS solution without requiring additional dedicated hardware.

The platform has reduced operational costs by approximately 25% to 30% due to its robust threat detection capabilities.

Palo Alto Networks solutions are typically on the higher end of pricing, but considering the value and integration with our existing infrastructure, it is worth the investment.

The automated scanning capabilities integrated with Palo Alto's XDR are crucial for detecting and responding to potential environmental threats.

Integration with other solutions outside the Palo Alto ecosystem can sometimes be limited, as it prefers to keep operations within its ecosystem.

It has robust cybersecurity capabilities. I recommend it to others and rate it a nine.

In our company, Palo Alto Networks WildFire is seamlessly integrated with our firewall, working automatically to detect and prevent zero-day attacks. It is like having an extra layer of defense that kicks in whenever there is a potential security threat. My role mainly involves managing firewall policies and configurations, while WildFire handles the more intricate aspects of threat detection and analysis.

WildFire has significantly enhanced our organization's ability to detect and respond to new threats, especially phishing attacks. It serves as a comprehensive repository of security incidents, providing us with a vast database of threat intelligence. With WildFire in place, we feel more confident and relaxed, knowing that even if our firewall lacks immediate knowledge about a threat, WildFire will provide the necessary information to take action effectively.

The most effective feature of WildFire for threat analysis is its collaboration with other security profiles on our Palo Alto firewall. While I primarily view WildFire as a repository for security incidents, its integration with antivirus and antispam profiles enhances our overall threat detection capabilities.

There is not much room for improvement for WildFire itself. It serves well as a repository for threat intelligence. Any enhancements should likely be focused on the firewall appliance to further strengthen overall security capabilities, such as refining app and user identity features.

I have been using Palo Alto Networks WildFire for almost a year.

Palo Alto Networks' technical support is excellent. They have consistently provided prompt assistance whenever needed, and we are satisfied with their service. I would rate their support as a nine out of ten.

Positive

Deploying Palo Alto Networks' products was easy, and integrating WildFire with our existing infrastructure was straightforward.

In Palo Alto Networks' suite, you only pay for what you use or need, rather than a bundled package.

Palo Alto Networks' BPA flagged certain URLs that needed blocking to tighten our firewall's security. WildFire serves as a repository for security incident data, enhancing our threat intelligence across the organization. While we don't manage it directly, WildFire provides crucial information about security occurrences globally.

The sandbox technology of WildFire has benefited us as it provides a layer of protection and immutability against threats.

Whether it is better to integrate WildFire with Palo Alto firewall into one product depends on your infrastructure setup. If you have a reliable internet connection, utilizing WildFire in the cloud is efficient for receiving timely updates. However, if internet connectivity is a concern, having WildFire as an appliance locally might be preferable.

My advice for those considering WildFire is to prioritize its inclusion with your firewall setup. Cybersecurity is interconnected globally, and WildFire provides crucial threat intelligence to keep your firewall updated and effective. It is essential for a smarter, more secure network defense.

Overall, I would rate WildFire as a nine out of ten.

Most competitors call themselves a layer seven inspection device yet are not in the true sense able to do this task as well as Palo Alto. Some require additional subscriptions to enable their version of a layer seven inspection service.

Details as to how that accomplishes the tasks of layer seven inspections, how often their updates are published and available to the public, their method of publishing these updates to protect the internal production traffic, and the cost of the subscription, if required to fulfill the layer seven protection, should be asked of all vendors being considered.

I have worked as a VAR and an MSSP and know that the labor cost of Palo Alto is much lower than its competition in every way.

I can say with confidence, that when compared, the firewall that stands above the rest is the Palo Alto. My 20 years of experience working with firewalls and 20 years of network experience provide me with a well-rounded view of firewalls and the networks they are protecting.

I highly recommend the Palo Alto Networks WildFire as it is the best device in
comparison to other network products in the marketplace.

I have had only one matter of concern. Many years back an update caused an issue with the firewall. However, Palo Alto not only informed us of said issue, they also sent an update that fixed the issue before I even had time to log in to determine if the issue affected our services.

Wildfire is subscription-based in order to submit and get responses, however, a SOC costs money and all the input keeps the protection fresh.

Palo Alto Networks WildFire has played a crucial role in enhancing our organization's capability to detect and prevent zero-day attacks, particularly when integrated into our comprehensive cybersecurity solution alongside XDR.

The product's false positive logs could be more user-friendly to understand. They could provide examples of precious cases to learn.

We have been using Palo Alto Networks WildFire for three years.

It is a stable platform. It gets improvement every week. I rate the stability a nine out of ten.

We have 500 Palo Alto Networks WildFire users in our organization. It is a scalable platform. I rate the scalability a ten out of ten.

The technical support services are good.

Positive

We have used Cisco and Fortinet. Palo Alto Networks WildFire has better integration capabilities with third-party systems.

The product is easy to deploy if you have specific knowledge. It takes two days to complete. It requires some time to learn and collect the data. I rate the process a six out of ten.

The product generates in terms of preventing network attacks.

The price is expensive but is reasonable considering overall functionality.

Palo Alto Networks WildFire in our environment is its integration with the XDR solution. WildFire effectively identifies and stops threats by subjecting procedures and software to thorough testing before deployment. The product improves threat response by integrating logs and components of different vendors. It has a user-friendly interface. The implementation has helped reduce the false positives. I advise others to understand their business requirements before opting for the solution. I rate it a ten out of ten.

My company uses Palo Alto Networks WildFire to protect itself from unknown or zero-day attacks. We use machine learning to send the file or the URL we've never seen before to the cloud and WildFire. WildFire uses machine learning and an appliance update before providing a signature in less than five minutes. All the customers globally receive the signature from WildFire. WildFire is a good feature in Palo Alto besides IPS allowing us to prepare for unknown attacks.

The most valuable features of the solution are its static and dynamic analysis that analyzes many of your files, allowing you to know if it is a good or the best file.

Palo Alto Networks WildFire should be more real-time in nature. The signature updates should happen in a minute or less than a minute to be a very good feature for the customer.

When an unknown attack occurs, Palo Alto Networks WildFire takes less than five minutes to confirm users about the attack, so it should be possible in a minute or less than that.

In the future, it should support uploading files to WildFire Cloud. The solution already supports many other file formats. We should be able to analyze any file before we send it to the cloud.

I have been using Palo Alto Networks WildFire for over four years. I am a reseller of Palo Alto solutions.

Stability-wise, I rate the solution a ten out of ten since we never faced any issues.

Scalability-wise, I rate the solution a nine out of ten.

Mostly we have enterprise-sized businesses with over 1,000 employees in such businesses.

I rate the technical support a nine out of ten.

Positive

I rate the initial setup a ten out of ten.

The solution is deployed on-premises.

The solution can be deployed in less than five minutes.

Regarding the steps for deployment, we need to go to the security profile of WildFire, which is something you can do before, or create a new custom WildFire profile. After the creation of the profile on WildFire, we use it after we can create a policy to check the unknown file and send it to the cloud. We use the policy to start with the deployment process.

I rate the pricing an eight out of ten since it can be pretty expensive.

The pricing of the solution depends on the hardware model. Some can be cheap, while others can be more based on the hardware model. Our company only buys licenses for Palo Alto Networks WildFire, so we don't need any additional licenses.

I think the customer implementing a one-tier or two-tier firewall should have Palo Alto Networks WildFire's subscription. When the unknown types of attacks are coming in, we need to have WildFire for protection.

I rate the overall product a nine out of ten.

Mainly file scanning and email threat detection, especially when it comes to attachments and communications.

We have encountered implementation issues and identified gaps within Palo Alto Networks WildFire. In general, we need to address certain issues for the benefit of our end users. To overcome these challenges, we have been searching for alternative approaches, such as a defender flow sheet or an advanced application with improved filtering features.

Some hardware and resource utilization issues exist.

In additional features, I would like to see playbooks or actions that are possible or available in my system, but what we really need is a way to contain or disconnect servers when malicious communication is initiated. Specifically, we require blocking playbooks or some mechanism to contain the IP or initiator. 

There will be many improvements to come ahead, especially in AI-based machine learning and actions on it. For example, having the ability to delete threats with a visibility of our global threats for up to seven days, etcetera. We need improvement in this area.

We have been working with this solution for five years. We are using version 9.8.

I would rate the stability a seven out of ten. It's done a good job. We have noticed that. We have multiple file scanning, and we filter devices in between. But at the perimeter level, it serves as a good filtering tool.

It's scalable and provides good visibility. We have a license for around 200 users. It can handle a significant number of devices and provides good visibility. However, we have limited usage. We have less than seven administrators for the solution. The expansion depends on the cost or licensing aspects and also considering other third-party options.

The support is actually a gift. We have a great relationship with them since it's great software and the support team is really good.

Positive

When it comes to Palo Alto Networks WildFire, The detection level is huge because we chain multiple devices in between. We have noticed a considerable number of detections in WildFire that were not detected by other devices.

The initial setup was a little bit complex, mainly due to the GUI console and management challenges. We faced some difficulties in those areas.

The deployment was handled by the vendor, and it took less time compared to other solutions. It was done by a single individual from our team, and now our new operations team manages it on a daily basis.

The solution is a bit expensive. 

We had multiple products like Juniper SRX and McAfee. However, we found more value in WildFire, so we removed all the other products and now solely focus on it.

Overall, I would rate the solution a seven out of ten.

We primarily use the solution both in our company and with our clients. It is mostly used for security.

The solution offers near real-time updates for signatures, which is very useful for intelligent threat stamping. They update and improve frequently.

The sandboxing is very helpful. They have a cloud-based sandbox.

They've introduced machine learning and supervised machine learning, which is helpful.

They offer DNS security. 

The solution continues to grow quite extensively.

The UI, the marketing, and everything recently has changed and rebranded, and gotten better.

From a security perspective, they are always the best.

Stability is never a concern.

The solution can scale. 

The UI could continuously be improved. They've been working on this aspect and are getting better and better.

There are more specialized solutions that compete with Wildfire. Therefore, they need to work on their machine learning and AI to be more competitive. 

I've been dealing with the solution for eight years. 

It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

The scalability has been very good. 

Technical support is very good. However, it does depend on what service tier you are at - whether premium or standard. 

The pricing is competitive. It was not too expensive. The pricing depends on the environment and the number of devices. The pricing varies. 

I'm a consultant. 

I'd rate the solution eight out of ten. 

Most of my customers use Palo Alto Networks WildFire for zero-day and ransomware attack prevention. If an unfamiliar attack occurs and the security measures in place are not equipped to handle it, a common approach is to utilize sandboxing in the Palo Alto Networks WildFire. These tools simulate the attack in a separate environment, allowing for the analysis of the attack's behavior to determine if it is malicious or benign and whether it is an acceptable behavior or not.

The most valuable feature of Palo Alto Networks WildFire is its ability to adapt to environments and its robustness.

The cyber security visibility and forensics features to receive more information about incidents could improve in Palo Alto Networks WildFire.

I have been using Palo Alto Networks WildFire for approximately six years.

Palo Alto Networks WildFire is stable.

Palo Alto Networks WildFire is more scalable than other solutions, such as Check Point.

We have many customers using this solution.

The solution is scalable.

The support from Palo Alto Networks WildFire could be better.

The setup of Palo Alto Networks WildFire is simple.

A network engineer is needed for the implementation.

The price of Palo Alto Networks WildFire could improve. It is expensive. There is an annual subscription to use the solution.

I would recommend this solution to others.

I rate Palo Alto Networks WildFire an eight out of ten.

The most valuable features of Palo Alto Networks WildFire are the good URL and file analysis that uses artificial intelligence. It has different interfaces, such as rest, SMTP protocol, and HTTPS. The Security incidents and event management are very good. Additionally, there are many file types that are supported and there is no limit to the number of files it can handle simultaneously. It integrates well with SIEM solutions. 

Palo Alto Networks WildFire could improve by adding support for manual submission of suspicious files and URLs. Additionally, it would be an advantage to add rule-based analysis. Currently, it uses only static and AI. We need to be able to analyze archive files.

I have been using Palo Alto Networks WildFire for approximately two years.

Palo Alto Networks WildFire is a stable solution.

I rate the stability of Palo Alto Networks WildFire a four out of five.

The scalability of Palo Alto Networks WildFire is good.

We have approximately 3,000 people using the solution. We have all the staff members in the company using the solution.

I rate the scalability of Palo Alto Networks WildFire a four out of five.

The support from Palo Alto Networks WildFire is good.

I rate the support of Palo Alto Networks WildFire a four out of five.

Positive

The initial setup of Palo Alto Networks WildFire is easy.

The length of time it takes for the deployment depends if do integration with different third-party applications. The solution itself does not take a lot of time, but to integrate another solution, takes extra time.

We use two engineers to do the deployment of Palo Alto Networks WildFire.

There are different types of licenses.

I rate the price of Palo Alto Networks WildFire a three out of five.

The solution uses artificial intelligence and it doesn't delay the normal process of auto-detecting the analysis of files. The response time is very fast for robotic files.

I rate Palo Alto Networks WildFire a nine out of ten.