Palo Alto Networks WildFire Reviews

We use the solution for site-to-site VPNs and it replaces the proxy.

The most valuable features of the solution are user-friendliness, price, good security, and cloud-related options.

The solution can improve its traffic management.

I have been using the solution for three months.

I give the stability a ten out of ten.

I give the scalability a seven out of ten. We have seven thousand people using the solution.

We previously used Cisco Networks but we switched to Palo Alto Networks WildFire because it has more options that meet our needs.

The initial setup is straightforward.

The implementation was completed in-house.

The price is fair and comparable to other solutions.

I give the solution an eight out of ten.

A limited number of people are required for maintenance. One person is enough for the day-to-day but we have overlapped for coverage. 

I like the analysis they apply to the unknown files, and I think they have good technology to use as a sandboxing tool. I didn't find something similar to WildFire in the marketplace.

The price could be better.

I have been using Palo Alto Networks WildFire for about four years.

Palo Alto Networks WildFire is a stable solution.

On a scale from one to ten, I would give stability a ten.

Palo Alto Networks WildFire is a scalable solution.

On a scale from one to ten, I would give scalability a ten.

On a scale from one to ten, I would give technical support a seven.

Neutral

The initial setup was straightforward. It takes ten minutes or less because it's just to activate a button. And after that, the client has to apply the security profile to security rules. One cybersecurity engineer can deploy and maintain this solution, but it depends on the company's size.

On a scale from one to ten, I would give the initial setup a ten.

Our clients say they have an ROI because they don't have to analyze the file with a lot of different tools. They consider that all the information is centralized, and they like that.

The price could be better.

I used the solution, and I think that it's wonderful. They have different layers of analysis, but I wouldn't say I like the price. 

On a scale from one to ten, I would give Palo Alto Networks WildFire a nine.

We use it for DNS security, URL filtering, and threat prevention.

The global product feature, the VPN, needs improvement, and we need some enhanced features.

I have been working with Palo Alto Networks WildFire for three years now.

Palo Alto Networks WildFire is definitely stable.

We have found that Palo Alto Networks WildFire is scalable.  We currently have six thousand users for the product.

Technical support is responsive when we have used their services.

Positive

We were using Cisco for the last ten years and we wanted to change the product.

We migrated from a Cisco firewall to Palo Alto, so it took some time to migrate all the services.

Our migration process was completed by a third-party consultant.

When purchasing the product there are subscription fees involved.

We made the conversion between Cisco and Palo Alto Networks WildFire without any other options being considered.

I would rate Palo Alto Networks WildFire an eight out of ten.

I'm a reseller.

WildFire analyzes the malware in the network such as SSDB and can help analyze the files transmitted over the network, and can detect if the file contains malware.

There are features such as sandboxing in cloud. It submits malware to Palo Alto on the cloud, verifies the reputation file, and analyzes the malware in the files.

The graphic user interface of Palo Alto is good and it's easy to configure.

Palo Alto limits the files submitted per day. There are limitations with the boxes for the Palo Alto module. In the future, I think Palo Alto will reduce the sandboxing in the on-prem version because the box cannot operate.

In the future, Palo Alto could reduce the time it takes to process the file. Sometimes it takes 10 minutes.

I've been using this solution for three years.

It's stable.

It's scalable.

Technical support is very good. In Vietnam, we work directly with Palo Alto engineers.

I also have experience with Check Point, Fortinet, and Cisco.

Configuration is easy.

For the last three years, the price of Palo Alto in Vietnam has been very high.

I would rate this solution 9 out of 10.

Palo Alto Networks WildFire is being used as an effective zero-day threat prevention solution. When a file comes in from a user innocently clicking on a website, then downloading the file, for example, if your Palo Alto is set up in a way that detects what is happening in that traffic going through, whether the file is an audio file, a DLL, an executable file, etc., if it thinks that file is unsafe, it will ask for a second opinion from Palo Alto Networks WildFire.

If you'll imagine how a network would work: You've got your computer, then your antivirus on the computer, then you have your internet gateway. That suspicious file will stop at the gateway, rather than stopping at the computer. Think about hurdles, where you've got these people running over hurdles, and to win the race, you have to jump over every single hurdle. If you get one of those hurdles wrong, that's it. You're done. That's why we're doing this check almost at the perimeter, or at the edge of the network, instead of on the device, because once you're on the device, it means you're on the network.

What I found most valuable in Palo Alto Networks WildFire is that it's intuitive. I also love the App-ID feature, especially because it works out of the box. I can also instantly see all the traffic going out, e.g. I can just plug a firewall in, then connect one network socket to a switch, etc. There's no configuration I need to do to see it. It just tells me that you're sending BitTorrent traffic, or SLL traffic, or you're going into 365, etc. It just does that out of the box, and it's the best thing that this solution can do. Straight away you can see all the traffic going through your network.

Palo Alto Networks WildFire, because it's from Palo Alto Networks, has better visibility on everything, so they can see what's happening in the world. They recently released the Palo Alto Networks WildFire machine learning feature on the firewall, so it's them saying: "This thing's happening on your firewall, so you should do this," and it just does it for you. Rather than relying on a human to interpret these problems, it will just do it for you, and that's pretty cool. I've not played with the machine learning feature myself, but that's something I'm very keen to have a look at.

We do a lot with charities, and I'd love Palo Alto Networks WildFire to have more discounts, e.g. charity discounts, so we can protect healthcare and schools, then other than aiming at the universities and the big hospitals where it's a lot of money, we can go for the smaller schools, too. They make quite a killing there. 

Again, it's just charity pricing, but because we are a partner with them, we can do that ourselves, e.g. we can buy it and then reduce our margins on it to get them over. We feel that it's better to sell the device that's very good at a lower cost, then, we lock in with their services at the end, so work management, etc. Rather than saying, "It's going to cost you this much money, and it's too expensive to even begin with."

I've been a reseller of Palo Alto Networks WildFire for four years now.

Palo Alto Networks WildFire is a stable solution.

Palo Alto Networks WildFire is scalable, particularly if you pick the right firewall, and that's it: you can do what you need to with it.

With five being the highest and one being the lowest, I'm scoring the technical support for Palo Alto Networks WildFire a four. They're very, very good, but there is still room for improvement when some issues become more complex. If you understand the system, then you'll also understand why it is like it is.

Setting up Palo Alto Networks WildFire is easy out of the box, because you just plug in the cables you need, but the way it works is you need to have an understanding of networking, otherwise, setting it up will be difficult. If you are the right type of person, then you'll have no problems with the setup.

Palo Alto Networks WildFire is quite expensive, and this is what puts people off.

The way Palo Alto Networks WildFire works is that it's essentially a service that you get from Palo Alto as part of your subscription. You can subscribe to it at an additional cost, and the idea is it can communicate with all the Palo Alto devices in the world about a file, e.g. whether a file is suspicious or harmless.

For example, a machine in Australia downloads a file, and it doesn't know if it's a file that can be trusted or not. The Palo Alto Networks WildFire process is that it takes that file, and then moves it to the WildFire service in the cloud, so there's a transaction from the firewall doing that.

Let's say it's a Word file or something that looks suspicious, Palo Alto Networks WildFire then detonates the file, e.g. it takes that file and runs checks against it, before and after, and then it sees the difference and says, "Well, this actual file contains a payload." The way that it works then, is that there are attackers or people who are trying to subvert systems, and they will say, "Oh, if this file is running on a virtual machine, like in a sandbox environment, don't do the thing that you're going to do, only when it's a physical thing, like actual hardware.

The Palo Alto Networks WildFire process is a process that goes through all these other checks, e.g. it runs on physical, on virtual, on different types of Linux, MacOS, etc. This file is checked against all these different environments to see if it's okay or not, so this is done off the box, off the firewall.

This is the service that you pay for as part of that subscription, so when it's done, essentially that file is marked as safe, that's cool. If it's marked as bad, then that file, the hash is taken from it, so it's easily identified, then through the Palo Alto Networks WildFire subscription, all the firewalls in the world then get that information within just one minute, if you set it to that. It will say something similar to: "Look out for this file if you ever see it", and then all the machines now knows that the file is dodgy or suspicious. That's what Palo Alto Networks WildFire does.

Palo Alto Networks is very well rounded. They're building an ecosystem: the Palo Alto ecosystem. You've got global protect VPNs and they are the armor that works on the whole ecosystem. They also have integrations, e.g. there are other applications from HP that plug into the device, because it's got the APIs there.

For the deployment and maintenance of Palo Alto Networks WildFire, one person can do it, but it's a special tool, so a network staff that just looks after a server would probably struggle with it, just because of some of the concepts that you need to use. There are specific trainings you'd need to do to get the best out of it, but one specialist could do it, e.g. it's not unheard of.

My advice to others looking into implementing this solution is for them not to be put off by the cost. It's similar to looking at cars, e.g. there's a reason people like Jaguar cars over the Fords. I've always got this mantra that if you have a network, if you have a data network, and if it's going to cost you, e.g. if you look at the fines associated with various industries, and if you're a school that gets a data breach, it'll cost you this much money. The question is: "Can you afford that much money as a company?" If your answer is "No", then you have to look at mitigating it. I would suggest looking at Palo Alto Networks WildFire and saying, "Well, we do these types of things to protect your network."

If you still don't want to pay that money, then chances are, you don't particularly care about security. If you want to pay for that kind of thing to stave off the bigger fine that results from getting a data breach, or getting hacked, etc., then that's how we think about it. Don't be off put by the cost when you're looking at it. Palo Alto Networks WildFire is a very comprehensive device. They are the best firewalls in the world.

There are also other solutions like UTMs and XGs, e.g. if you like Fortigate, but everyone I've shown the Palo Alto to instantly said: "This big screen here: I can see all the traffic going through", and you just filter it at the top, and it just makes more sense to people. It's very intuitive.

My rating for Palo Alto Networks WildFire is eight out of ten. It's not a perfect score because of its cost.

Palo Alto Networks WildFire is an ATP solution. It provides advanced threat protection, so it can protect customers against zero-day attacks.

The only problem with this solution is the cost. It's expensive.

Palo Alto Networks WildFire demonstrates good performance. It's stable.

Palo Alto Networks WildFire has good scalability.

We came across some issues with the Palo Alto support team, but overall their support is okay.

Like any other firewall, this product is okay, in terms of setup. The initial setup was very quick, and can be done within a few minutes.

This product and its license is expensive.

Most of the customers get a yearly subscription.

I didn't see any costs in addition to the standard license and fees for Palo Alto Networks WildFire.

We also provide Palo Alto Networks WildFire to our customers, and we've been dealing with it since it came into the product line.

We deployed this solution both on cloud and on-premises. It's a mixture of both types of deployment.

Palo Alto Networks WildFire is a good solution. It has been able to mitigate a lot of threats and attacks.

We have a lot of customers using Palo Alto Networks WildFire.

We have network engineers who handle the deployment and maintenance of this solution, and they are the same people who handle the deployment and maintenance of Fortinet FortiGate.

We recommend this product to people who want to start using it, but if the customer only has limited budget, then we cannot recommend it.

I'm giving Palo Alto Networks WildFire a score of eight out of ten.

We use WildFire for malware protection in our customers' companies.

WildFire's application encryption is useful.

The system performance degrades after the solution has been deployed for some time. The data that it gives us becomes a little bit slow. When you try to get some data for troubleshooting, it seems like it's working hard to extract that data. 

I've been selling WildFire for more than two years.

WildFire is stable.

Wildfire is scalable.

Palo Alto support is very slow in this region.

WildFire is easy to deploy. I have been working on these solutions for quite some time, so I don't foresee any issues.

WildFire is a little bit pricey. Sometimes it's difficult to sell it to customers at the current price.

We sometimes use Fortinet FortiGate for clients. It depends upon the requirements, which vary from customer to customer. 

I rate WildFire six out of 10. To people considering WildFire, I recommend that they understand their own needs. They should do the proper due diligence. Right now, everybody's cutting costs because of COVID-19. They're trying to automate most things through the PA, so the cost-cutting is going to be a major factor in the future.

I primarily use the solution for my client's companies. 

I did not find anything that makes it more unique than other equivalent products.

The initial setup is very simple.

The solution is stable.

The scalability is acceptable. 

Technical support is great.

The solution needs more third-party integration. 

The automation and responsiveness need improvement.

They need to be able to escalate technical support issues in a more effective way.

The solution is a bit too expensive. 

I've used the solution for many years. IT's been a while. 

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The solution does have the capability to scale. It can scale to a certain extent. 

Technical support was perfect. That said, it's hard to escalate. We're mostly happy with technical support. It's just that the escalation process takes too much time.

We are working with a similar product to WildFire at the moment. The features are the same, however, the stability and reliability are better.

The initial setup is very straightforward. It's not overly complex or difficult. A company shouldn't have any issue with the process.

The pricing could be a bit better. 

I'm a freelancing security consultant.

I'd advise new users to just double-check the admin guide, the organization guide, before beginning.

I'd rate the solution at an eight out of ten. 

We are using Palo Alto Networks WildFire as a firewall to block malicious traffic. We use the IOCs, such as hash signatures matches, and IP addresses to block potential threats. Additionally, we use Palo Alto for VPN connectivity, but this is another product.

The solution has plenty of features.

I have been using Palo Alto Networks WildFire for approximately three years.

The solution is stable.

Palo Alto Networks WildFire is scalable.

We have 12 offices that are using Palo Alto Network solutions.

I have previously used Juniper solutions, such as the vSRX model.

The solution is easy to install.

We had one person from the vendor's support team help us do the implementation of the solution. They were very helpful.

The price of the Palo Alto Networks WildFire license is expensive. When it came time to renew the solution the price doubled.

We are evaluating other solutions, such as FortiGate because the price of Palo Alto Networks WildFire is high.

If your organization can afford this solution then I would recommend it. However, there are other solutions on the market that have similar features at a lower cost, such as FortiGate and Juniper.

I rate Palo Alto Networks WildFire a nine out of ten.

The backup is the best feature. It is better than with other firewalls. 

The cost of the solution is excessively high. 

I have been using Palo Alto Networks WildFire for more than four years. I would say five or six years. 

The solution is overpriced. 

We use the solution in our company.

The product is the best. It is superb.

I rate Palo Alto Networks WildFire as a nine out of ten.