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PanTerra Unified Communications as a Service pros and cons

4.5 out of 5
 

PanTerra Unified Communications as a Service Pros review quotes

it_user583578 - PeerSpot reviewer
Co Founder at Great Firm Vision - The App
Jan 9, 2017
Panterra's Communication Services are near perfect.
it_user585996 - PeerSpot reviewer
Partner at Kings Sausages
Jan 12, 2017
Customer service, especially after-sales service, is the BEST thing about Panterra.
it_user590724 - PeerSpot reviewer
IT Manager/Developer at a wellness & fitness company with 51-200 employees
Jan 23, 2017
Panterra offers all multi-channel capabilities, robust reporting, and the ability for us to add agents quickly or reduce counts for seasonal fluctuation.
Find out what your peers are saying about Cisco Hosted Unified Communications Services vs. PanTerra Unified Communications as a Service and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.
it_user593610 - PeerSpot reviewer
Technical Manager (Development and Sales) at Market Package Digital
Jan 24, 2017
Panterra's solutions have brought everything into one place and now our communication is much more efficient.
it_user595956 - PeerSpot reviewer
Senior Manager at a construction company with 51-200 employees
Jan 26, 2017
I highly recommend Panterra!
Jun 7, 2021
I love the fact that I have my laptop on my phone and can work from anywhere without ever missing a call or message.
 

PanTerra Unified Communications as a Service Cons review quotes

it_user583578 - PeerSpot reviewer
Co Founder at Great Firm Vision - The App
Jan 9, 2017
I think the price can be a bit better.
it_user585996 - PeerSpot reviewer
Partner at Kings Sausages
Jan 12, 2017
I tried conference video calling once. I was on mobile while two others were on computers. It kept on freezing.
it_user590724 - PeerSpot reviewer
IT Manager/Developer at a wellness & fitness company with 51-200 employees
Jan 23, 2017
The web interface isn't something I am crazy about, especially SmartBox.
Find out what your peers are saying about Cisco Hosted Unified Communications Services vs. PanTerra Unified Communications as a Service and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.
it_user593610 - PeerSpot reviewer
Technical Manager (Development and Sales) at Market Package Digital
Jan 24, 2017
If pressed, I'd say their tech support helpline sometimes takes 10-15 minutes to respond; they can certainly improve that.
it_user595956 - PeerSpot reviewer
Senior Manager at a construction company with 51-200 employees
Jan 26, 2017
Shipping cost was extra and we weren't told at the beginning. This comes under "hidden" charges.
Jun 7, 2021
The only thing I would like to see in the future is the implementation of Office Teams for forms use and sharing.

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