What is our primary use case?
One of your employees reached out to me about LinkedIn and asked me about the review for a Payoneer account.
From my perspective, I need an amount in USD, or when a customer wants to pay me in USD, I can ask them to send it to my Payoneer account.
I am still occasionally working with Payoneer because I receive payments in my local currency due to a previous company sending me a Payoneer account amount.
Six months ago, I received a salary in my Payoneer account.
What is most valuable?
Payoneer is used for international transactions when receiving accounts from the US or UK, and first you have to open a US-based account or UK-based account.
There are four to five globally available transaction accounts in UAE, USA, UK, and Europe. It should be noted that if you want to send to your own account from Payoneer, you will never receive the amount from your own account.
There is a virtual option for the debit card, and the minimum initial amount is $500, so that amount should be in your account first.
A significant feature in Payoneer allows you to attach an Amazon account when you open your account, and if you are a seller or buyer, you can send your transactions through Payoneer to Amazon.
Payoneer excels for businesses and freelancers providing global services in 190 countries.
What needs improvement?
I have not used the business card personally, but I need to confirm with my friend who used it for purchasing and online transactions.
Based on my understanding, I have not seen any security features in Payoneer because there are many customer issues reported on social media, such as accounts being blocked for unknown reasons.
If your account has been blocked by Payoneer, you can complain on the Payoneer page contact support and attach your documents to unblock your account.
I have never used the financial reporting and analytics tools because I have never been involved in financial management.
I faced complexity when one employee's account was already existing, and when I created another account, it was blocked.
For how long have I used the solution?
I have used Payoneer for three years for my international transactions, and I never faced any issues when using it.
How are customer service and support?
Payoneer has excellent features for contacting support if your account has been blocked for suspicious activity.
I would rate technical support through the calling system at 8% and through email at 7%.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
When I was onboarding with Payoneer, I was the person who set up accounts for users.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of Payoneer, the annual fees will be deducted by $29 per year if you are not using your Payoneer account.
Which other solutions did I evaluate?
There are many troubles reported by people, so I suggest using alternative transaction software such as Skrill.
I have some experience with Skrill, but I forgot the other software name.
I would prefer a Skrill account.
Skrill is generally better for personal use with potentially lower fees for sending money.
What other advice do I have?
PeerSpot is the review platform, the informational platform, and currently, we are building up new categories regarding Payoneer.
There are not detailed transaction fees and policies on their page.
This is really cost-effective because I used Payoneer in my company for three years.
I was working with Payoneer directly and not through third parties.
If you have your own company, I recommend opening your LLC account in Payoneer because there is a business account option.
As a solution, I would rate it 8 out of 10.
If you are a legitimate person, you will never face any legal activity or suspicious account issues from Payoneer.